AVP - TAG Talent Acquisition (BPO Hiring)

Job Title:

South Region

Base location:

Digitide (Quess GTS) is an AI-first, digital-native solutions provider. We are focused on enabling enterprise success through comprehensive digital transformation. Our expertise encompasses Digital IT Services, Platforms, Business Processes, and Cloud Infrastructure, offering cutting-edge and scalable technologies that drive business efficiency, enhance customer experience, and grow customer revenue. Digitide (Quess GTS) specializes in delivering end-to-end IT and business process services tailored to meet the complex needs of industries such as insurance, finance, and healthcare.

Job Summary:

We are seeking a dynamic and enthusiastic Frontline Campus Recruiter to drive our early talent hiring initiatives across colleges and universities. In this role, you will be the face of our organization on campuses, responsible for building strong relationships with academic institutions, engaging with student talent, and managing the end-to-end campus recruitment process. This includes organizing campus events, screening and evaluating candidates, coordinating interviews, and ensuring a smooth onboarding experience. The ideal candidate is a strong communicator, well-organized, and passionate about connecting emerging talent with exciting career opportunities.

Roles and Responsibilities:

1. End-to-End Bulk Hiring Execution

• Manage the full recruitment cycle for high-volume or bulk hiring requirements.
• Source, screen, interview, and shortlist candidates for various entry-level and mid-level roles.
• Coordinate assessment rounds and drive large-scale interview processes efficiently.

2. Sourcing and Pipeline Building

• Use multiple sourcing channels such as job portals, referrals, social media, walk-ins, and staffing partners to generate candidate pipelines.
• Maintain and update candidate databases and talent pools for future hiring needs.

3. Stakeholder Management

• Collaborate closely with business leaders and hiring managers to understand manpower plans and hiring priorities.
• Maintain regular communication with internal stakeholders to provide hiring updates and manage expectations.

4. Recruitment Operations

• Schedule and coordinate interviews with speed and accuracy.
• Ensure accurate documentation, offer rollout, and joining formalities for selected candidates.
• Handle large volumes of offer letters, follow-ups, and joining confirmations.

5. Candidate Experience

• Provide a positive and professional experience to all candidates during the hiring process.
• Resolve candidate queries promptly and ensure timely feedback.

6. Vendor Management

• Liaise with external recruitment agencies and staffing vendors to meet bulk hiring targets.
• Track vendor performance, quality of profiles, and service levels.

7. Compliance and Documentation

• Ensure adherence to hiring guidelines, background verification, and audit norms.
• Maintain accurate records of hiring activities and documentation as per internal policies.

8. MIS & Reporting

• Maintain dashboards and generate daily/weekly/monthly hiring reports.
• Track recruitment metrics such as TAT, source mix, offer-to-join ratio, and attrition trends.

9. Process Improvement

• Identify gaps in the hiring process and suggest improvements to reduce TAT and enhance quality.
• Contribute to employer branding efforts for mass hiring campaigns (e.g., job fairs, campus drives, referral drives)

Key Skills and Competencies:

• Strong expertise in volume hiring and TA strategy
• Proven leadership in managing large TA teams
• Bulk / Mass hiring experience in managing domestic BPO operations
• Data-driven decision-making and use of HR tech platforms
• Ability to make sound and viable decisions
• Time management skills
• Excellent verbal and written communication skills
• Leadership and team management skills
• Data Analysis
• Excellent communication, negotiation, and planning skills

Preferred Experience:

• 15+ years in Talent Acquisition, with a minimum of 5 years in domestic bulk hiring

Why Join Us?

• Opportunity to shape the strategic direction of a leading organization.
• Work in a dynamic and fast-paced environment.
• Competitive compensation package and benefits.
• A collaborative and innovative corporate culture