Associate Director - Information Management

Job Title: Associate Director, Information Management

Educational Requirements:

Experience:

Location:

Notice Period:

Reports to:

About Us:

We are committed to leveraging technology to drive impactful change in the development sector. Our mission is to enhance service delivery and improve outcomes through innovative data management and technology solutions. We are seeking a dynamic and experienced professional to join our team as the Associate Director of Information Management. This role is pivotal in supporting our technology roadmap and aligning it with our organizational goals.

Role Overview:

As the Associate Director of Information Management, you will play a crucial role in managing technology solutions and data systems that facilitate efficient service delivery and impact measurement. You will be responsible for translating organizational needs into effective technology solutions, ensuring that our operations are data-driven and aligned with our mission. Your expertise in data management and systems integration will be essential in understanding the specific context and needs of our end users and stakeholders.

Key Responsibilities:

1. Strategic Technology Planning & Process Improvement

• Collaborate with program and domain teams to understand operational workflows and proactively identify areas where technology can enhance efficiency and data-driven decision-making.
• Support the implementation of technology solutions that align with organizational priorities and defined roadmaps.
• Work closely with senior leadership to translate strategic goals into executable plans, including tools and process improvements.
• Document, map, and streamline key business processes to support digital transformation initiatives.

2. Data & Monitoring Enablement

• Partner with the Monitoring and Evaluation (M&E) team to facilitate the effective use of data for program insights and decision-making.
• Assist in the implementation and maintenance of information systems that enhance data collection, visualization, and reporting across projects.

3. IT Infrastructure & Technology Deployment

• Support the maintenance and improvement of existing IT infrastructure across all organizational locations.
• Evaluate hardware, software, and network requirements to ensure smooth deployment and functioning of applications.
• Monitor the availability of devices, connectivity, and system access for staff, escalating requirements to senior leadership for planning and budgeting.
• Maintain comprehensive documentation related to IT assets, licenses, and support contracts.

4. Technology Partner Management

• Identify and coordinate with vendors and partners for technology development and implementation.
• Evaluate and manage technology partners, ensuring contracts and deliverables are met within defined cost, time, and quality parameters.

5. Change Management & Capacity Building

• Facilitate communication regarding the need, progress, and benefits of automation to build user ownership and inspire engagement in implementation.
• Build internal team capacity on technological tools and processes.
• Monitor IT operations and suggest improvements to enhance usability and efficiency.

Critical Traits:

• Business Acumen:

   Ability to understand end-user challenges, evaluate technology solutions within budget, analyse costs, and compare service providers.

• Professional Expertise:

   In-depth knowledge of technology applications, data management, security, storage systems, networking, and sector-specific emerging technologies.

• Trust and Integrity:

   Demonstrates the highest standards of integrity in all internal and external interactions.

• Organizational Skills:

   Strong time management, efficiency, and ability to prioritize competing demands.

• Agility & Flexibility:

   Capable of managing multiple projects, meeting tight deadlines, and navigating ambiguity.

• Diversity Sensitivity:

   Comfortable working with diverse populations and sensitive to issues in Health, Nutrition, and Violence.

Behavioural Competencies:

• Coaching and Mentoring:

   Ability to develop and manage team members across levels and facilitate user adoption of technology solutions through collaboration.

• Communication Skills:

   High emotional intelligence, relationship-building, and ability to manage diverse perspectives effectively.

• Influencing:

   Ability to persuasively communicate benefits to the organization and the communities it serves.

• Proactiveness:

   Demonstrates a forward-thinking approach by anticipating technological needs and risks, taking initiative, and implementing timely solutions.

• Collaborative & Supportive Mindset:

   Works well in a team-oriented environment, offering help and encouraging peers.

• Adaptability & Prioritization:

   Thrives in a dynamic environment, managing multiple tasks and shifting priorities effectively.

• Systems Thinking & Innovation Orientation:

   Understands the bigger picture and thinks strategically about data architecture and workflows.

Why Join Us?

You will have the opportunity to make a significant impact in the development sector through innovative technology solutions. We value diversity, collaboration, and integrity, and we are committed to fostering a supportive work environment where you can thrive and grow.

If you are a proactive, strategic thinker with a passion for leveraging technology to drive change, we invite you to apply for the Associate Director of Information Management position.

To Apply:

Please share your updated CV to hr@neksoftconsultancy.com.

Thank you for considering a career with us. We look forward to your application!