Associate Director / Director - Healthcare Delivery & Solutions

About the Role

We are seeking an accomplished Associate Director or Director to lead our healthcare delivery portfolio with deep domain expertise and technical acumen. This strategic leadership role requires a unique blend of hands-on technical background, healthcare domain mastery, and client-facing delivery excellence. The ideal candidate will be a champion of AI-driven innovation, driving transformation in healthcare software engineering while managing complex client engagements and business development initiatives.

Key Responsibilities

Delivery Leadership & Client Management

• Lead end-to-end delivery of complex healthcare technology programs, ensuring quality, timelines, and client satisfaction
• Drive strategic client-facing discussions, program planning, and stakeholder management across multiple accounts
• Manage delivery risks, dependencies, and escalations with proactive mitigation strategies
• Establish strong client relationships and serve as a trusted advisor for healthcare technology solutions

Business Development & Pre-Sales

• Support RFP/RFI responses with comprehensive solution design and effort estimation
• Collaborate with pre-sales teams to create compelling proposals and statements of work
• Provide technical and domain expertise during client presentations and solution demonstrations
• Contribute to account growth strategies and identify expansion opportunities within existing clients

Technical & Solution Architecture

• Drive software engineering excellence across development teams with focus on scalability, performance, and security
• Architect and oversee implementation of cloud-native solutions on Microsoft Azure, AWS, or other cloud platforms
• Champion modern engineering practices including DevOps, CI/CD, microservices, and API-first design
• Guide technical decision-making on architecture patterns, technology stack selection, and integration approaches

AI Innovation & Automation

• Evangelize and implement AI-driven automation across software development lifecycle
• Lead adoption of AI tools and co-pilots for code generation, testing, documentation, and quality assurance
• Drive POCs and production implementations of GenAI, ML, and intelligent automation solutions
• Stay current with emerging AI technologies and identify opportunities for client value creation

Team Leadership & Capability Building

• Mentor and develop technical leads, architects, and engineering teams
• Foster a culture of innovation, continuous learning, and engineering excellence
• Build organizational capability in healthcare domain and emerging technologies
• Conduct technical reviews, design discussions, and knowledge sharing sessions

Required Qualifications

Healthcare Domain Expertise

• 15+ years in US Healthcare domain

  with deep understanding of:

• Provider workflows

  and healthcare delivery systems

• EHR/EMR systems

  (Epic, Cerner, Allscripts, or similar platforms)/

• HC Platforms -

  Trizetto/RCM/Payor/PBM/Prior Auth (272/276/EDI/835/837) or any other HC equivalent of Provider industry domains

• HL7 standards

  (v2.x, CDA, FHIR) and healthcare interoperability
• Provider products including Practice Management, Patient Engagement, Care Coordination
• US healthcare regulations (HIPAA, HITECH, Meaningful Use, quality reporting programs) & CMS (Center for Medical Sciences)
• Clinical workflows, medical terminology, and healthcare data standards

Technical Background & Evolution

• Strong

  software development foundation

  with hands-on coding experience in early career (Java, .NET, Python, or similar)
• Progressive career growth from

  Developer → Technical Lead → Delivery Lead

• Demonstrated ability to transition from individual contributor to people and program management
• Current understanding of modern software engineering practices and architecture patterns

AI & Automation Expertise

• Hands-on experience

  with AI tools in software development:
• GitHub Copilot, Amazon CodeWhisperer, Tabnine, or similar AI coding assistants
• AI-powered testing frameworks and test automation tools
• GenAI applications for documentation, code reviews, and technical debt reduction
• Practical knowledge of AI/ML implementation in cloud environments (Azure AI, AWS SageMaker, etc.)
• Understanding of

  Agentic AI, LLMs, and AI orchestration

  frameworks
• Experience driving AI adoption and change management within engineering teams

Cloud & Modern Technology Stack

• Expertise in

  cloud-native application development

  on:
• Microsoft Azure (preferred) or AWS
• Containerization (Docker, Kubernetes)
• Serverless architectures and PaaS services
• Cloud data platforms (Azure Synapse, Databricks, AWS Redshift)
• Experience with modern web frameworks, APIs, and integration patterns
• Knowledge of healthcare-specific cloud solutions and compliance frameworks

Delivery & Program Management

• Proven track record of managing

  $5M-$10M healthcare programs

  with distributed teams
• Experience with Agile, Scrum, and scaled delivery frameworks (SAFe, LeSS)
• Strong understanding of project financials, resource management, and P&L accountability
• Expertise in risk management, quality assurance, and delivery governance

Business & Client Engagement

• Demonstrated success in

  RFP/RFI responses

  and winning new business
• Experience creating effort estimates, solution designs, and technical proposals
• Strong presentation and stakeholder management skills
• Ability to translate complex technical concepts for non-technical audiences

Preferred Qualifications

• Experience with

  EHR/HL7/FHIR/InterOp

  or

  clinical data management,

  or healthcare analytics platforms
• Certifications: PMP, AWS/Azure Solutions Architect, TOGAF, Certified Scrum Master
• Experience with healthcare integration engines (Mirth, Rhapsody, Ensemble)
• Exposure to

  digital health products

  : telehealth, patient portals, mobile health applications
• Understanding of healthcare data analytics, BI tools, and real-time monitoring solutions

Key Competencies

Leadership & Strategy

• Strategic thinking with ability to balance technical depth and business outcomes
• Strong decision-making under ambiguity and pressure
• Change leadership and organizational influence

Technical Excellence

• Deep architectural thinking with pragmatic implementation approach
• Passion for emerging technologies and continuous learning
• Quality-driven mindset with focus on engineering best practices

Client & Business Acumen

• Consultative approach with strong problem-solving skills
• Commercial awareness and business development orientation
• Excellent written and verbal communication

Innovation & AI Advocacy

• Forward-thinking approach to technology adoption
• Ability to drive innovation while managing delivery commitments
• Hands-on experimentation mindset with AI and automation tools

Education

• Bachelor's or Master's degree in Computer Science, Engineering, or related technical field
• Advanced degree or healthcare-specific certifications (HL7, CPHIMS) preferred

Why Join Us?

• Lead cutting-edge healthcare transformation initiatives with marquee clients
• Work with modern technology stack and drive AI-powered innovation
• Shape delivery practices and mentor high-performing engineering teams
• Opportunity to influence strategic direction and business growth
• Collaborative culture with focus on work-life balance and professional development