Key Responsibilities: Collaborate with clients to understand their business needs, identify problems, and propose effective solutions. Lead the implementation of digital transformation projects, ensuring alignment with client goals and objectives. Provide architectural guidance and oversight throughout the project lifecycle, from initial concept to delivery. Work closely with client teams to foster growth, enhance capabilities, and ensure successful project outcomes. Utilize Agile methodologies to manage project workflows, deliverables, and timelines effectively. Develop and maintain comprehensive architectural documentation, including solution blueprints and design specifications. Ensure that solutions are scalable, secure, and aligned with industry best practices. Conduct regular reviews and assessments of implemented solutions to ensure they meet business requirements and performance standards. Mentor and support junior team members, fostering a culture of continuous learning and improvement. Communicate effectively with stakeholders at all levels, providing regular updates and addressing any concerns or issues promptly. Qualifications: Bachelor’s degree in information technology, Computer Science, Business Administration, or a related field. 12+ years of experience in IT, with a focus on solution architecture and digital transformation. Proven experience in the retail industry, with a deep understanding of retail business processes and technologies. Strong expertise in Agile methodologies and project management. Excellent analytical, problem-solving, and decision-making skills. Strong communication and interpersonal skills, with the ability to interact effectively with clients and stakeholders. Proficiency in using architectural modelling tools and software. Demonstrated ability to lead and manage complex projects from concept to delivery. Preferred Skills: Advanced certifications in architecture frameworks (e.g., TOGAF) or Agile methodologies (e.g., SAFe, CSM) are a plus. Experience with cloud platforms (e.g., AWS, Azure) and modern technologies (e.g., AI, IoT) relevant to retail. Familiarity with project management tools like JIRA, Confluence, or similar platforms. Strong understanding of data integration, APIs, and system interoperability. Show more Show less
We are seeking an experienced Data Modeler/Lead with deep expertise in health plan data models and enterprise data warehousing to drive our healthcare analytics and reporting initiatives. The candidate should have hands-on experience with modern data platforms and a strong understanding of healthcare industry data standards. About the Role The candidate will be responsible for leading data modeling initiatives and ensuring compliance with healthcare regulations while collaborating with various stakeholders to translate business requirements into technical solutions. Responsibilities: Data Architecture & Modeling Design and implement comprehensive data models for health plan operations, including member enrollment, claims processing, provider networks, and medical management. Develop logical and physical data models that support analytical and regulatory reporting requirements (HEDIS, Stars, MLR, risk adjustment). Create and maintain data lineage documentation and data dictionaries for healthcare datasets. Establish data modeling standards and best practices across the organization. Technical Leadership Lead data warehousing initiatives using modern platforms like Databricks or traditional ETL tools like Informatica. Architect scalable data solutions that handle large volumes of healthcare transactional data. Collaborate with data engineers to optimize data pipelines and ensure data quality. Healthcare Domain Expertise Apply deep knowledge of health plan operations, medical coding (ICD-10, CPT, HCPCS), and healthcare data standards (HL7, FHIR, X12 EDI). Design data models that support analytical, reporting and AI/ML needs. Ensure compliance with healthcare regulations including HIPAA/PHI, and state insurance regulations. Partner with business stakeholders to translate healthcare business requirements into technical data solutions. Data Governance & Quality Implement data governance frameworks specific to healthcare data privacy and security requirements. Establish data quality monitoring and validation processes for critical health plan metrics. Lead efforts to standardize healthcare data definitions across multiple systems and data sources. Required Qualifications: Technical Skills 10+ years of experience in data modeling with at least 4 years focused on healthcare/health plan data. Expert-level proficiency in dimensional modeling, data vault methodology, or other enterprise data modeling approaches. Hands-on experience with Informatica PowerCenter/IICS or Databricks platform for large-scale data processing. Strong SQL skills and experience with Oracle Exadata and cloud data warehouses (Databricks). Proficiency with data modeling tools (Hackolade, ERwin, or similar). Healthcare Industry Knowledge Deep understanding of health plan data structures including claims, eligibility, provider data, and pharmacy data. Experience with healthcare data standards and medical coding systems. Knowledge of regulatory reporting requirements (HEDIS, Medicare Stars, MLR reporting, risk adjustment). Familiarity with healthcare interoperability standards (HL7 FHIR, X12 EDI). Leadership & Communication Proven track record of leading data modeling projects in complex healthcare environments. Strong analytical and problem-solving skills with ability to work with ambiguous requirements. Excellent communication skills with ability to explain technical concepts to business stakeholders. Experience mentoring team members and establishing technical standards. Preferred Qualifications Experience with Medicare Advantage, Medicaid, or Commercial health plan operations. Cloud platform certifications (AWS, Azure, or GCP). Experience with real-time data streaming and modern data lake architectures. Knowledge of machine learning applications in healthcare analytics. Previous experience in a lead or architect role within healthcare organizations. Show more Show less
We are seeking a highly skilled and experienced Senior Engineer (10+ Years of Exp) with a strong background in Software Engineering and Build Engineering. In this hybrid role, you will be responsible for driving the design, development, and optimization of critical software systems while ensuring the robustness and efficiency of our build and deployment processes. You will lead technical initiatives, mentor junior engineers, and collaborate across teams to deliver high-performance solutions. If you are passionate about both high-level software architecture and optimizing build systems, we invite you to join our team. Responsibilities Software Engineering Responsibilities: Lead the design, architecture, and development of high-performance software systems using C++, C#, VC++, MFC, COM/DICOM, ATL/STL Oversee the integration of low-level components using COM and ActiveX, ensuring seamless functionality across systems. Architect and implement real-time, multi-threaded event-driven systems that meet scalability and performance requirements. Leverage your deep knowledge of Windows Internals to build high-level, robust solutions for system-level programming. Mentor and guide development teams, sharing best practices for software design, coding, and testing. Drive the adoption of modern development methodologies and continuous improvement in the software development lifecycle. Ensure that software is optimized for performance, scalability, and long-term maintainability. Identify and address software bottlenecks and optimize code to meet stringent performance metrics. Build Engineering Responsibilities: Spearhead the creation and optimization of complex build and release automation pipelines using Makefile scripting, InstallShield, and related tools. Own and drive the build and deployment processes to ensure smooth integration across environments and teams. Lead the management of Perforce version control, enforcing best practices for source code management and versioning. Establish and improve Continuous Integration (CI) and Continuous Deployment (CD) pipelines to streamline development and deployment workflows. Troubleshoot complex build and release issues, providing timely resolutions and root cause analysis. Collaborate with cross-functional teams to ensure the build system integrates seamlessly with development workflows and deployment processes. Develop strategies for optimizing build performance, reducing build times, and improving system reliability. Provide leadership and mentoring for junior engineers working on build and release systems. Qualifications : Extensive experience with C++, C#, VC++, MFC, COM/DICOM, ATL/STL, with a strong track record of software design and architecture. Expertise in COM and ActiveX technologies for low-level system integration. Proven experience designing and building real-time, multi-threaded event-driven systems. Deep understanding of Windows Internals and experience building system-level software. Strong experience with Perforce or similar version control systems. Experience creating and maintaining CI/CD pipelines for continuous software delivery. Strong leadership skills with a proven ability to mentor, guide, and influence technical teams. A proactive, problem-solving mindset, with the ability to resolve complex technical issues. Excellent communication skills and the ability to interact with cross-functional teams and stakeholders. Bachelor's or Master's degree in Computer Science, Engineering, or a related field (or equivalent experience). Preferred Skills : Experience with Jenkins, TeamCity, Bamboo, or other CI/CD tools. Familiarity with cloud-based environments or virtualization technologies. Knowledge of containerization (e.g., Docker, Kubernetes) and related technologies. Expertise in cross-platform development and optimization. Strong understanding of software release management and deployment best practices.
Senior Technology Manager - Data Position Overview We are seeking an experienced Senior Technology Manager - Data to lead our data warehousing initiatives and manage complex ETL projects. This role combines hands-on technical expertise with strategic leadership to manage high-performing teams delivering mission-critical data solutions. Key Responsibilities Team Leadership & Management Lead and mentor a team of data engineers, ETL developers, and Data QAs Collaborate with cross-functional teams including Client teams and third-party Partners Drive agile development practices and ensure project delivery timelines are met Foster a culture of innovation, continuous learning, and technical excellence Provide guidance and career development for team members Data Warehousing & Architecture Drive modernization initiatives for legacy data warehouse systems Oversee data integration strategies across multiple source systems Ensure data quality, consistency, and reliability across all data platforms ETL Development & Management Manage complex ETL project implementations using Informatica and other enterprise tools Establish ETL development standards, coding practices, and deployment procedures Evaluate and implement new ETL technologies and methodologies Strategic Planning & Operations Develop technology roadmaps aligned with business objectives and data strategy Manage project budgets, resource allocation, and vendor relationships Collaborate with stakeholders to gather requirements and work with the technical team to translate business needs into technical solutions Ensure compliance with data privacy regulations and security standards Present technical strategies and project status to senior leadership Required Qualifications Technical Expertise 15+ years of experience in data warehousing, ETL development, and data management 5+ years of hands-on experience with Informatica PowerCenter/IICS or any other ETL tool Knowledge of cloud data platforms (AWS, Azure, GCP) and modern data stack technologies Leadership & Management 8+ years of experience managing large technical teams Proven track record of successfully delivering large-scale data warehousing projects Experience with project management methodologies (Agile, Scrum, Waterfall) Strong vendor management and budget oversight experience Preferred Qualifications Experience with real-time data processing and streaming technologies Knowledge of data governance tools and frameworks Background in healthcare, or retail industries Experience with DevOps practices for data pipelines (CI/CD, version control) Familiarity with data visualization tools Understanding of machine learning and advanced analytics concepts Key Competencies Strategic Thinking : Translate business requirements into scalable technical solutions Communication : Excellent written and verbal communication skills for technical and non-technical audiences Problem Solving : Strong analytical and troubleshooting capabilities Adaptability : Comfortable working in fast-paced, evolving technology environments Collaboration : Proven ability to work effectively across departments and with external partners
Lead Data Engineer - Snowflake Experience Level: 8+ years (with 3+ in Snowflake) Role Overview: We are looking for an experienced Snowflake Team Lead to oversee both development and production support operations within our managed services model. This is a dual-role leadership position requiring strong technical capabilities in Snowflake as well as expertise in managing ongoing production operations, enhancements, and client coordination. Key Responsibilities: Lead a team of Snowflake developers and support engineers providing: Enhancements & feature development L2/L3 production support (incident management, monitoring, RCA) Manage and prioritize the support backlog and enhancement pipeline Serve as technical SME for Snowflake development and troubleshooting Ensure high platform availability and performance tuning Conduct code reviews , performance analysis, and enforce Snowflake best practices Coordinate with client stakeholders, DevOps, data engineers, and QA teams Own support SLAs, incident resolution timelines, and change management Prepare regular service reports and participate in governance calls Required Skills & Experience: 3+ years of hands-on Snowflake development and administration 8+ years of experience in data engineering or BI/DW support Experience leading teams in a managed services or enterprise support model Strong SQL, performance tuning, and debugging skills Knowledge of CI/CD, dbt, Python, Azure Data Factory and Airflow or similar orchestration tools Familiarity with monitoring tools and Snowflake Account Usage views Clear understanding of RBAC, resource monitors, cloning, failover, cost management Preferred: SnowPro Certification (Core/Advanced) ITIL certification and experience with ServiceNow or Jira Experience with Azure Data Factory, AWS Glue, or GCP Data services Experience managing follow-the-sun or 24x7 global support teams
Data & Analytics Practice Leader Position Overview - We're looking for a Practice Leader for Data & Analytics to build and lead our healthcare data services for payer and provider organizations. You must have proven experience building data practices from the ground up with a strong healthcare technology background. Key Responsibilities Data Practice Building Build and scale data practice including service offerings, delivery frameworks, and revenue growth Meet annual revenue contribution targets through new client acquisition and existing client expansion Establish data governance policies and compliance frameworks for healthcare environments Create standardized methodologies and tools that differentiate our services Drive business development and manage P&L for practice Data Strategy & Analytics Define data strategy aligned with healthcare client business goals Lead implementation of analytics solutions using tools like Power BI, Tableau, and cloud platforms Develop predictive analytics and AI solutions for healthcare outcomes and operational efficiency Ensure data quality, security, and regulatory compliance (HIPAA, HITECH) Team Leadership Build and mentor teams of data scientists, engineers, and analysts Collaborate with client executives and cross-functional stakeholders Foster innovation and technical excellence across all data initiatives Manage technical infrastructure and reduce technical debt Required Qualifications Practice Building Experience 10+ years in data leadership roles with proven track record building data practices Healthcare payer and provider technology services background required Experience growing practices to significant revenue with enterprise clients Track record of meeting or exceeding annual revenue contribution targets P&L responsibility and business development experience Technical Skills Expertise in database design, data modeling, and warehousing Strong SQL, Python/R programming skills Proficiency with BI tools (Tableau, Power BI) and cloud platforms (AWS, Azure, GCP) Experience with healthcare data standards (HL7 FHIR, X12, ICD) Knowledge of big data technologies and ML/AI frameworks Healthcare Domain Knowledge Deep understanding of payer and provider operations and workflows Experience with healthcare analytics use cases (risk adjustment, quality reporting, population health) Knowledge of healthcare compliance and regulatory requirements Understanding of value-based care models and interoperability challenges Leadership & Business Skills Proven team leadership and mentoring abilities Strong communication skills with ability to present to C-level executives Strategic thinking with ability to align data initiatives to business outcomes Experience translating complex technical concepts for non-technical stakeholders
Data & Analytics Practice Leader Position Overview - We&aposre looking for a Practice Leader for Data & Analytics to build and lead our healthcare data services for payer and provider organizations. You must have proven experience building data practices from the ground up with a strong healthcare technology background. Key Responsibilities Data Practice Building Build and scale data practice including service offerings, delivery frameworks, and revenue growth Meet annual revenue contribution targets through new client acquisition and existing client expansion Establish data governance policies and compliance frameworks for healthcare environments Create standardized methodologies and tools that differentiate our services Drive business development and manage P&L for practice Data Strategy & Analytics Define data strategy aligned with healthcare client business goals Lead implementation of analytics solutions using tools like Power BI, Tableau, and cloud platforms Develop predictive analytics and AI solutions for healthcare outcomes and operational efficiency Ensure data quality, security, and regulatory compliance (HIPAA, HITECH) Team Leadership Build and mentor teams of data scientists, engineers, and analysts Collaborate with client executives and cross-functional stakeholders Foster innovation and technical excellence across all data initiatives Manage technical infrastructure and reduce technical debt Required Qualifications Practice Building Experience 10+ years in data leadership roles with proven track record building data practices Healthcare payer and provider technology services background required Experience growing practices to significant revenue with enterprise clients Track record of meeting or exceeding annual revenue contribution targets P&L responsibility and business development experience Technical Skills Expertise in database design, data modeling, and warehousing Strong SQL, Python/R programming skills Proficiency with BI tools (Tableau, Power BI) and cloud platforms (AWS, Azure, GCP) Experience with healthcare data standards (HL7 FHIR, X12, ICD) Knowledge of big data technologies and ML/AI frameworks Healthcare Domain Knowledge Deep understanding of payer and provider operations and workflows Experience with healthcare analytics use cases (risk adjustment, quality reporting, population health) Knowledge of healthcare compliance and regulatory requirements Understanding of value-based care models and interoperability challenges Leadership & Business Skills Proven team leadership and mentoring abilities Strong communication skills with ability to present to C-level executives Strategic thinking with ability to align data initiatives to business outcomes Experience translating complex technical concepts for non-technical stakeholders Show more Show less
Key Responsibilities: Collaborate with clients to understand their business needs, identify problems, and propose effective solutions. Lead the implementation of digital transformation projects, ensuring alignment with client goals and objectives. Provide architectural guidance and oversight throughout the project lifecycle, from initial concept to delivery. Work closely with client teams to foster growth, enhance capabilities, and ensure successful project outcomes. Utilize Agile methodologies to manage project workflows, deliverables, and timelines effectively. Develop and maintain comprehensive architectural documentation, including solution blueprints and design specifications. Ensure that solutions are scalable, secure, and aligned with industry best practices. Conduct regular reviews and assessments of implemented solutions to ensure they meet business requirements and performance standards. Mentor and support junior team members, fostering a culture of continuous learning and improvement. Communicate effectively with stakeholders at all levels, providing regular updates and addressing any concerns or issues promptly. Qualifications: Bachelor’s degree in information technology, Computer Science, Business Administration, or a related field. 12+ years of experience in IT, with a focus on solution architecture and digital transformation. Proven experience in the retail industry, with a deep understanding of retail business processes and technologies. Strong expertise in Agile methodologies and project management. Excellent analytical, problem-solving, and decision-making skills. Strong communication and interpersonal skills, with the ability to interact effectively with clients and stakeholders. Proficiency in using architectural modelling tools and software. Demonstrated ability to lead and manage complex projects from concept to delivery. Preferred Skills: Advanced certifications in architecture frameworks (e.g., TOGAF) or Agile methodologies (e.g., SAFe, CSM) are a plus. Experience with cloud platforms (e.g., AWS, Azure) and modern technologies (e.g., AI, IoT) relevant to retail. Familiarity with project management tools like JIRA, Confluence, or similar platforms. Strong understanding of data integration, APIs, and system interoperability.
About the Role We are seeking an accomplished Associate Director or Director to lead our healthcare delivery portfolio with deep domain expertise and technical acumen. This strategic leadership role requires a unique blend of hands-on technical background, healthcare domain mastery, and client-facing delivery excellence. The ideal candidate will be a champion of AI-driven innovation, driving transformation in healthcare software engineering while managing complex client engagements and business development initiatives. Key Responsibilities Delivery Leadership & Client Management Lead end-to-end delivery of complex healthcare technology programs, ensuring quality, timelines, and client satisfaction Drive strategic client-facing discussions, program planning, and stakeholder management across multiple accounts Manage delivery risks, dependencies, and escalations with proactive mitigation strategies Establish strong client relationships and serve as a trusted advisor for healthcare technology solutions Business Development & Pre-Sales Support RFP/RFI responses with comprehensive solution design and effort estimation Collaborate with pre-sales teams to create compelling proposals and statements of work Provide technical and domain expertise during client presentations and solution demonstrations Contribute to account growth strategies and identify expansion opportunities within existing clients Technical & Solution Architecture Drive software engineering excellence across development teams with focus on scalability, performance, and security Architect and oversee implementation of cloud-native solutions on Microsoft Azure, AWS, or other cloud platforms Champion modern engineering practices including DevOps, CI/CD, microservices, and API-first design Guide technical decision-making on architecture patterns, technology stack selection, and integration approaches AI Innovation & Automation Evangelize and implement AI-driven automation across software development lifecycle Lead adoption of AI tools and co-pilots for code generation, testing, documentation, and quality assurance Drive POCs and production implementations of GenAI, ML, and intelligent automation solutions Stay current with emerging AI technologies and identify opportunities for client value creation Team Leadership & Capability Building Mentor and develop technical leads, architects, and engineering teams Foster a culture of innovation, continuous learning, and engineering excellence Build organizational capability in healthcare domain and emerging technologies Conduct technical reviews, design discussions, and knowledge sharing sessions Required Qualifications Healthcare Domain Expertise 15+ years in US Healthcare domain with deep understanding of: Provider workflows and healthcare delivery systems EHR/EMR systems (Epic, Cerner, Allscripts, or similar platforms)/ HC Platforms - Trizetto/RCM/Payor/PBM/Prior Auth (272/276/EDI/835/837) or any other HC equivalent of Provider industry domains HL7 standards (v2.x, CDA, FHIR) and healthcare interoperability Provider products including Practice Management, Patient Engagement, Care Coordination US healthcare regulations (HIPAA, HITECH, Meaningful Use, quality reporting programs) & CMS (Center for Medical Sciences) Clinical workflows, medical terminology, and healthcare data standards Technical Background & Evolution Strong software development foundation with hands-on coding experience in early career (Java, .NET, Python, or similar) Progressive career growth from Developer → Technical Lead → Delivery Lead Demonstrated ability to transition from individual contributor to people and program management Current understanding of modern software engineering practices and architecture patterns AI & Automation Expertise Hands-on experience with AI tools in software development: GitHub Copilot, Amazon CodeWhisperer, Tabnine, or similar AI coding assistants AI-powered testing frameworks and test automation tools GenAI applications for documentation, code reviews, and technical debt reduction Practical knowledge of AI/ML implementation in cloud environments (Azure AI, AWS SageMaker, etc.) Understanding of Agentic AI, LLMs, and AI orchestration frameworks Experience driving AI adoption and change management within engineering teams Cloud & Modern Technology Stack Expertise in cloud-native application development on: Microsoft Azure (preferred) or AWS Containerization (Docker, Kubernetes) Serverless architectures and PaaS services Cloud data platforms (Azure Synapse, Databricks, AWS Redshift) Experience with modern web frameworks, APIs, and integration patterns Knowledge of healthcare-specific cloud solutions and compliance frameworks Delivery & Program Management Proven track record of managing $5M-$10M healthcare programs with distributed teams Experience with Agile, Scrum, and scaled delivery frameworks (SAFe, LeSS) Strong understanding of project financials, resource management, and P&L accountability Expertise in risk management, quality assurance, and delivery governance Business & Client Engagement Demonstrated success in RFP/RFI responses and winning new business Experience creating effort estimates, solution designs, and technical proposals Strong presentation and stakeholder management skills Ability to translate complex technical concepts for non-technical audiences Preferred Qualifications Experience with EHR/HL7/FHIR/InterOp or clinical data management, or healthcare analytics platforms Certifications: PMP, AWS/Azure Solutions Architect, TOGAF, Certified Scrum Master Experience with healthcare integration engines (Mirth, Rhapsody, Ensemble) Exposure to digital health products : telehealth, patient portals, mobile health applications Understanding of healthcare data analytics, BI tools, and real-time monitoring solutions Key Competencies Leadership & Strategy Strategic thinking with ability to balance technical depth and business outcomes Strong decision-making under ambiguity and pressure Change leadership and organizational influence Technical Excellence Deep architectural thinking with pragmatic implementation approach Passion for emerging technologies and continuous learning Quality-driven mindset with focus on engineering best practices Client & Business Acumen Consultative approach with strong problem-solving skills Commercial awareness and business development orientation Excellent written and verbal communication Innovation & AI Advocacy Forward-thinking approach to technology adoption Ability to drive innovation while managing delivery commitments Hands-on experimentation mindset with AI and automation tools Education Bachelor's or Master's degree in Computer Science, Engineering, or related technical field Advanced degree or healthcare-specific certifications (HL7, CPHIMS) preferred Why Join Us? Lead cutting-edge healthcare transformation initiatives with marquee clients Work with modern technology stack and drive AI-powered innovation Shape delivery practices and mentor high-performing engineering teams Opportunity to influence strategic direction and business growth Collaborative culture with focus on work-life balance and professional development
Position: IT Ops leader Location: Hyderabad, India About Genzeon Genzeon is a leading provider of digital engineering, intelligent automation, security, compliance, cloud, and managed services. We empower our clients to adapt and be agile in an ever-evolving digital landscape. Summary We are seeking an experienced IT Operations to oversee Genzeon’s IT systems and infrastructure. This role blends CIO-level responsibilities ensuring our internal IT environment remains robust, secure, and compliant while also supporting client-facing delivery and innovation. Position based in Hyderabad. Our US office in Exton and in India we are in Hyderabad and Pune. 75% our 580 associates are local to these locations, remaining 25% work remote. Key Responsibilities • IT Operations – Lead day-to-day IT operations with focus on uptime and reliability. o Oversee internal systems (Office 365, Zoho, etc.) o Manage licensing, procurement, and vendor payments o Ensure smooth functioning of IT infrastructure (networks, servers, laptops) • Corporate Security – Own security posture, ensuring protection of internal assets. • Corporate Compliance – Ensure compliance with ISO, SOC, and other certifications. o Oversee and coordinate responses to vendor/client security and compliance questionnaires. Requirements • Bachelor's/master's degree in computer science, Information Technology • 15+ years of experience in cloud computing and infrastructure solutions. • Proven experience leading and managing a team of technical professionals. • Strong understanding of cloud technologies (e.g., AWS, Azure, GCP) and infrastructure platforms (e.g., on-premises, hybrid, multi-cloud). • experience or exposure to various operating systems (Windows/Linux/Solaris) preferred. • Excellent sales and negotiation skills. • Strong project management and communication skills. • Demonstrated ability to build and maintain strong relationships with clients and partners. • Strong analytical and problem-solving skills. • Strong communication and collaboration skills
Position: IT Ops leader Location: Hyderabad, India About Genzeon Genzeon is a leading provider of digital engineering, intelligent automation, security, compliance, cloud, and managed services. We empower our clients to adapt and be agile in an ever-evolving digital landscape. Summary We are seeking an experienced IT Operations to oversee Genzeon's IT systems and infrastructure. This role blends CIO-level responsibilities ensuring our internal IT environment remains robust, secure, and compliant while also supporting client-facing delivery and innovation. Position based in Hyderabad. Our US office in Exton and in India we are in Hyderabad and Pune. 75% our 580 associates are local to these locations, remaining 25% work remote. Key Responsibilities IT Operations Lead day-to-day IT operations with focus on uptime and reliability. o Oversee internal systems (Office 365, Zoho, etc.) o Manage licensing, procurement, and vendor payments o Ensure smooth functioning of IT infrastructure (networks, servers, laptops) Corporate Security Own security posture, ensuring protection of internal assets. Corporate Compliance Ensure compliance with ISO, SOC, and other certifications. o Oversee and coordinate responses to vendor/client security and compliance questionnaires. Requirements Bachelor's/master's degree in computer science, Information Technology 15+ years of experience in cloud computing and infrastructure solutions. Proven experience leading and managing a team of technical professionals. Strong understanding of cloud technologies (e.g., AWS, Azure, GCP) and infrastructure platforms (e.g., on-premises, hybrid, multi-cloud). experience or exposure to various operating systems (Windows/Linux/Solaris) preferred. Excellent sales and negotiation skills. Strong project management and communication skills. Demonstrated ability to build and maintain strong relationships with clients and partners. Strong analytical and problem-solving skills. Strong communication and collaboration skills
Company Description Genzeon is an AI and automation company with deep engineering and data expertise, dedicated to serving the healthcare and retail industry. Our platform solutions, including HIP One, CompliancePro Solutions, and Patient Engagement Solutions, empower organizations to scale innovation and transform outcomes. Genzeon prides itself on being a global community of innovators and problem-solvers with a culture of inclusion, flexibility, and purpose-driven work. With four global delivery centers, we support providers, payers, and healthtech and Retail organizations worldwide. Job Summary: Required Skills: 10+ years of total experience preferably in Retail/E-commerce/Supply chain Domains/OMS. (Mandatory) Any OMS/WMS/Ecommerce/Supply chain experience. (Nice to have) Strong Project Management Skills. Good knowledge of SQL and Databases. Good knowledge of Microservices Architecture. Job Description: Ability to do Account mining, work on growth strategy etc. Ability to perform project planning and scheduling, manage tasks and coordinate project resources to meet objectives and timelines. Ability to work with business and technology subject matter experts to assess requirements, define scope, create estimates, and produce project charters. Good understanding of SDLC and agile methodologies is a pre-requisite. Responsible for multiple project planning, scheduling, cost control, progress reports, quality, and reviews. Drive continuous improvement initiatives to enhance processes, methodologies, and tools, ensuring ongoing optimization and innovation in project delivery. Proactively identify risks and develop mitigation strategies to minimize project disruptions and ensure successful outcomes. Awareness of latest technologies and trends. Logical thinking and problem-solving skills along with an ability to collaborate. Report and escalate to management as needed. Manage the relationship with the client and all stakeholders. Develop supporting documentation and materials including demonstrations, presentations, and other tools to ensure solutions are easy to manage and repeatable. Provide technical and other guidance as required to the team and assess the performance of the associates. Ensure high customer connect for the project, building processes for all relevant team members to engage with the customer. Define and track KPIs to measure project success and regularly report progress to stakeholders. Ability to build proposals (RFP’s) for new clients. Lead the development of proposals for retail projects, leveraging your expertise to craft compelling solutions that address client requirements and demonstrate value. Participate in recruitment process of technical resources. Maintain a high level of attention to detail and ensure that project deliverables meet the highest standards of quality.