Assistant Vice President– Enterprise Architect

Ready to shape the future of work?

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

,

Assistant Vice President– Enterprise Architect!

Role Summary:

Enterprise Architect

Key Responsibilities:

1. Enterprise Architecture Design

• Develop and own the enterprise architecture strategy, frameworks, and roadmaps with a focus on

  data integration

  ,

  analytics-driven decision-making

  , and

  digital enablement

  .
• Map business capabilities to technology platforms, ensuring future scalability, security, and interoperability.

2. Solutioning & Platform Strategy

• Design end-to-end business processes leveraging a combination of

  ERP, CRM, data platforms

  , and

  workflow tools

  (e.g., ServiceNow).
• Recommend best-fit systems and architecture patterns to support business priorities and transformation goals.
• Lead decision-making on

  platform selection

  , including build vs. buy evaluation.

3. Systems Integration & Interoperability

• Oversee integration of disparate systems using

  ETL tools, APIs, microservices

  , and

  middleware

  .
• Ensure seamless data flow and system interoperability across applications like SAP, Salesforce, ServiceNow, and cloud platforms.

4. Automation & Workflow Optimization

• Architect solutions that incorporate

  workflow tools

  (e.g., ServiceNow, Jira, Monday.com) for ITSM, HR, finance, and other business processes.
• Design and scale

  Robotic Process Automation (RPA)

  solutions using platforms such as

  UiPath

  ,

  Automation Anywhere

  , and

  Power Automate

  to reduce manual tasks, increase accuracy, and improve process speed.

5. Technology Governance & Enablement

• Define enterprise standards for technology stack, integration, and security.
• Provide governance over architecture decisions, ensuring alignment with enterprise policies and business objectives.

6. Cross-Functional Leadership

• Collaborate with business and IT leaders to understand objectives and translate them into technical roadmaps and solutions.
• Serve as a trusted advisor to executives on emerging technology trends, system modernization, and digital transformation.

Qualifications We Seek in You

Minimum Qualifications / Skills

• Bachelor’s or Master’s in Computer Science, Information Systems, Engineering, or a related discipline.
• experience in enterprise architecture, digital transformation, or systems design.
• Proven experience in architecting solutions across

  data

  ,

  analytics

  ,

  workflow

  , and

  automation

  domains.

Technology & Platform Expertise

• Strong knowledge of data & analytics platforms (e.g., Azure Synapse, Snowflake, Databricks, Power BI, Tableau).
• Experience in ERP (SAP, Oracle, Dynamics), CRM (Salesforce), and integration tools (e.g., MuleSoft, Azure Logic Apps).
• Expertise in workflow tools such as

  ServiceNow

  ,

  Jira

  , and

  ITSM platforms

  .
• Hands-on knowledge of

  RPA platforms

  like

  UiPath

  ,

  Automation Anywhere

  ,

  Power Automate

  , or

  Blue Prism

  .
• Familiarity with microservices architecture, REST APIs, ETL pipelines, and event-driven integration.

Soft Skills

• Exceptional communication, facilitation, and stakeholder management skills.
• Strong analytical and problem-solving abilities with a strategic mindset.
• Ability to influence across functions and drive alignment on complex technical decisions.

Preferred Certifications:

• TOGAF

  , Zachman, or equivalent architecture framework certification
• Cloud Architect certifications (Azure/AWS/GCP)
• RPA certifications (UiPath Advanced RPA Developer, Automation Anywhere Certified Master, etc.)
• ServiceNow Certified System Administrator or Architect (preferred)

Why join Genpact?

• Be a transformation leader

  – Work at the cutting edge of AI, automation, and digital innovation

• Make an impact

  – Drive change for global enterprises and solve business challenges that matter

• Accelerate your career

  – Get hands-on experience, mentorship, and continuous learning opportunities

• Work with the best

  – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

• Thrive in a values-driven culture

  – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.