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Concentrix
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Assistant Training Manager

Assistant Training Manager

Concentrix

6 - 11 years

9 - 12 Lacs

Gurugram Delhi / NCR

Posted:1 month ago| Platform:

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Skills Required

Process Training Leadership Training Trainer Product Training Quality Analysis Customer Service Training Dealer Training TNA Telecom Sales TNI Retail Training Call Monitoring Call Quality Quality Monitoring Call Audit Call Calibration Demonstration Sales Training

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Devise technical training programs according to organizational requirements Produce training schedules and classroom agenda Determine course content according to objectives Prepare training material (presentations, worksheets etc.) Execute training sessions, webinars, workshops etc. in groups or individually Arrange for and conduct on-site training when needed Keep and report data on completed courses, absences, issues etc. Observe and evaluate results of training programs Determine overall effectiveness of programs and make improvements Preferred candidate profile Proven experience as technical trainer Knowledge of modern training techniques and tools in technical subjects Experience in designing technical course content Ability to address training needs with complete courses Working knowledge in MS Office (especially Powerpoint) Outstanding communication skills and comfortable speaking to crowds Excellent organizational and time-management abilities Perks and benefits

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Assistant Training Manager