671 Call Monitoring Jobs

Hi We are looking for Assistant Manager Quality Job description Minimum 1 -year experience as an Assistant Manager - Quality Voice Experience is mandatory. Overall experience of Minimum of 8+ year in BPO voice program from premium contact centers is required. Should have experience in managing team performance. Telecom and E-Commerce experience would be added advantage Effective monitoring of champions and providing instant feedback on productivity issues wherever required. Complete administrative functions such as maintaining attendance, addressing disciplinary issues etc. Graduates from any stream or Global Equivalent degree Should be willing to work in 24*7 rotational shifts 5 days working, Rotational Week Off Location : Bhopal Whats App your updated CV & below details at 9892211899 Name Age Education Total exp as AM Team Size Current City Current CTC Exp CTC Notice Period R you okay with relocation

The Quality Analyst for Tele Calling is responsible for ensuring that the telemarketing operations of the organization adhere to the established quality standards. By conducting regular quality assessments of tele calling processes, you will contribute to enhancing customer satisfaction and overall service quality. You will monitor and evaluate call performances based on quality metrics, providing detailed feedback to tele callers and management. It is essential to develop and uphold quality assurance standards and procedures. Your role will involve participating in team meetings to present quality evaluation reports and ensuring that team objectives align with the business strategy. Staying updated with industry standards and best practices in telemarketing is crucial for this position. To qualify for this role, you should have a Bachelor's degree in Business Administration or a relevant field, along with 1-3 years of experience in quality assurance or related roles. A strong understanding of tele marketing operations is required, along with excellent verbal and written communication skills. Proficiency in data analysis tools and techniques, as well as experience with call monitoring and assessment software, is essential. Familiarity with Microsoft Office Suite (Excel, Word, PowerPoint) is necessary. Any experience in customer service or telecalling would be considered a plus. Key Skills for this position include telemarketing, call monitoring, call monitoring software, Microsoft Office Suite, assessment, communication skills, operations, business strategy, customer service, quality assurance, team collaboration, report writing, telemarketing operations, and data analysis.,

1. Call Monitoring and Evaluation: Monitor and evaluate customer interactions (calls, chats, emails) to ensure adherence to quality standards, processes, and procedures. 2. Quality Assurance and Auditing: Conduct regular audits to identify areas for improvement and ensure compliance with regulatory requirements and company policies. 3. Feedback and Coaching: Provide constructive feedback and coaching to agents to improve their performance and adherence to quality standards. 4. Quality Metrics Analysis: Track and analyze quality metrics (e.g., first-call resolution, customer satisfaction) to identify trends and areas for improvement. 5. Quality Improvement Initiatives: Develop and implement quality improvement plans to drive business results and enhance customer experience. 6. Collaboration and Communication: Collaborate with team leads, stakeholders, and agents to implement quality initiatives and provide feedback on quality performance.

Dear Candidates, We are looking Quality Analyst in Gurugram Salary upto 35k Job Description Excellent Communications skills Candidates must have experience in international sales/collections process If u interested call Ruchika @9650997623

Role Overview We are seeking a full-time, on-site Quality Analyst to monitor calls. Key Responsibilities: Strong proficiency in both written and spoken English. Ability to monitor calls. Provide feedback and coaching to agents for performance improvement. Offer clear guidance to associates to enhance their performance. Ensure awareness of quality and agent behavior standards. Ability to work in a 24/7 shift environment. Excellent team player with the ability to influence and manage change. Focused on meeting targets. Location: This position is based in Noida (Sector 62). Additional Requirements: Proficiency in MS Office/MS Excel. Key Responsibilities: Auditing for accuracy in work orders and data integrity. Monitoring calls. Providing coaching feedback to agents for performance enhancement. Conducting call calibrations and evaluations. Experience Preferred: Experience in outbound sales, survey processes, and customer care. Experience with companies like Dish TV, AT&T, Spectrum, and Comcast is preferred. Perks and Benefits: Health insurance coverage. Transportation services (cab for pick-up and drop-off).

Pickyourtrail is the Indian millennials most loved leisure travel brand Our mission is to make a positive impact on people by delivering meaningful & memorable experiences through travel We take pride in having built Indias most loved Do-It-Yourself vacation builder platform Over 100,000 travellers from 14 countries have picked their trail with us and have rated us exceptional across TrustPilot, Facebook and Google In fact, Google in its travel survey had cited Pickyourtrails model of combination of expert-led advice and tech platform as the desired solution for the vacation industry With an NPS score of 60+, We continue to focus on delivering exceptional value and experiences for the new age travellers breaking away from the traditional packaged tours model, Why work with Pickyourtrail The most obvious question is on the industry The travel Industry has been the worst hit in the Pandemic We strongly believe that with the vaccination percentages and overall understanding of the disease the worst is behind us The next 1224 months is a watershed moment in the travel industry and more so in the Leisure vertical The huge pent up demand is real look around and almost every 2nd person you come across wants to take a break By joining any travel company, you are buying a shot at an accelerated career growth over the next few years! Pickyourtrail is one of the very few travel startups that have survived the pandemic We have not only survived but also increased our product portfolio to now include Domestic Staycations, Global markets (Dubai and USA in addition to our India outbound market Despite the tough circumstances surrounding the pandemic we have managed to maintain and in fact grow our glass door rating to 4 2 on 5, If you are coming in with meaningful work experience, Pickyourtrail oers you 3 key benefits Clear strategy and Roadmap Even the pandemic didnt get us to pivot :) At Pickyourtrail, you are assured of an environment which is stable with respect to overarching goals This gives you a stable base to experiment and drive towards the desired end state We shy away from randomisations and strive towards a well drawn down quarter operating plan to ensure that all teams across Revenue Design Marketing Engg Operations Product are aligned, High Impact Opportunity We believe that leisure travel is where online meetings were in feb 2020 waiting to explode There could be no beer time to leverage your past experience to help the organization grow faster towards the desired outcomes, No Cap to Earning Potential As the saying goes, more the merrier At Pickyourtrail, rewards are unlimited Higher the happiness you bring on to our customers by planning a meaningful vacation, higher the rewards the company would extend, B2C Product company: Every fresher dreams of working in a product company and here you will get to work with the best b2c product based company in namma Madurai Job Summary You will play a crucial role in ensuring our clients have a stress-free and enjoyable travel experience You will be the main point of contact for clients during their vacations, responsible for providing on-trip support, addressing inquiries, and resolving issues promptly, Key Responsibilities 1 On-Trip Communication: Serve as the primary point of contact for clients throughout their travel experience, Proactively communicate with clients to ensure their needs and expectations are met, 2 Problem Resolution Address and resolve any issues or concerns that may arise during the trip promptly and efficiently, Collaborate with relevant stakeholders to find swift and effective solutions, 3 Destination Knowledge Demonstrate an in-depth understanding of travel destinations, local attractions, and cultural nuances, Provide recommendations and assistance with activities, dining, and local experiences, 4 Emergency Response Be available for clients in case of emergencies, providing guidance and support as needed, Collaborate with emergency services and local contacts to ensure the safety and well-being of clients, 5 Client Satisfaction Monitor client feedback and satisfaction levels during the trip, Proactively seek opportunities to enhance the client experience and exceed expectations, 6 Logistics Coordination Assist with any logistical challenges, including transportation, accommodation, and activity reservations, Coordinate with internal teams to ensure seamless execution of travel plans Qualifications Excellent communication and interpersonal skills, Strong problem-solving abilities and the ability to remain calm under pressure, Ability to comprehend and act swiftly in situations, Open to working on rotational shifts (including night shifts) Note : Language Hindi and English (mandatory) Perks And Benefits Start-up Culture Medical Insurance of Rs 3L that covers you and your immediate dependents, Allowances are applicable for Shifts, (PS The CTC will be fixed with additional allowances) Show

• Can communicate in Hindi and English both. • Call Audit (1) Live Call (2) Recorded Calls •Team Strength •Call Duration •What is AHT? •How to share Feedback •Call Calibration •No of calls audit •What is your feedback mechanism? HR - 84483 50054 Required Candidate profile Minimum 2 yrs. of experience as Quality Analyston papers BPO ONLY • 6 Days working (Monday to Saturday) • 10 am to 7 pm office hours • Sunday Fixed off • Graduate • Male and female both can apply

Roles and Responsibilities Conduct quality audits, call audits, and call monitoring to ensure adherence to quality standards. Develop and maintain process documentation for quality control procedures. Analyze data using QC tools such as 7QC, CSAT, Pareto charts, histograms, and fishbones to identify areas for improvement. Collaborate with team members to resolve issues related to call quality and customer satisfaction. Provide training on quality assurance processes to new hires. Desired Candidate Profile 1-6 years of experience in a BPO or call center environment. Strong understanding of Quality Audit principles and practices. Proficiency in using QC tools such as 7QC, CSAT, Pareto charts, histograms, and fishbones. Excellent analytical skills with ability to interpret data effectively. SALARY COMPENSATION : Upto 4.8 LPA INTERESTED CANDIDATES REACH ME ON THIS : rozy.rozy1@teleperformancedibs.com

Policybazaar is looking out for Call Quality Analysts .(Call Auditing) Designation - Quality Analyst/ Sr. Quality Analyst Job location- Kochi Experience - 1+ Years Role Description This is a full-time on-site role as a Call Quality Analyst at Policybazaar.com in Gurugram. The role involves monitoring, evaluating, and providing feedback on call interactions to ensure quality standards are met. Qualifications Excellent verbal and written communication skills Strong attention to detail and analytical skills Experience in customer service or call center operations Knowledge of quality assurance processes and tools Ability to work in a fast-paced environment and meet deadlines Proficiency in Microsoft Office suite Minimum of a high school diploma or equivalent, Bachelor's degree preferred. How to Apply Interested Candidate can share their updated CV at kanishkabisht@policybazaar.com or WhatsApp - 9582253267 Current CTC Expected CTC Notice period Team size Total experience Reason for change Age Current loc Languages

Candidate should have experience working as a Team Leader OR Process Trainer OR QA in RCM process for US Healthcare. Qualification - Graduate Shift - US Shifts Work Location - Hyderabad Required Candidate profile Immediate Joiners OR Max 15 days notice period candidates can apply Call HR Sadiq @ 8904378561 for more details.

Roles and Responsibilities Identify customer needs through effective communication and provide solutions accordingly. Follow up with existing customers to ensure satisfaction and resolve any issues that may arise. Maintain accurate records of all interactions with customers. Preferred candidate profile Ability to multitask Only Female Employee preferred

You are looking for a Lead Quality Audit position based in Bangalore. As a Lead Quality Audit, you will play a crucial role in upholding and overseeing the highest quality standards across projects and operations. With 4 to 6 years of relevant experience, you will bring your proven expertise in quality auditing, particularly within construction or tech-enabled industries. Your responsibilities will include monitoring customer interaction calls to ensure compliance with quality and transparency standards. You will utilize your advanced skills in Google Sheets and Excel to generate detailed reports, identifying areas of improvement. Collaboration with the sales team is essential to align quality assurance with customer satisfaction goals. Apart from your analytical capabilities to review processes and suggest enhancements, you will also train and mentor junior quality auditors. Adherence to strict deadlines and delivering high-quality results in a fast-paced environment is crucial. Keeping abreast of industry best practices and regulatory requirements will enable you to adapt processes effectively. Your role as a Lead Quality Audit will be instrumental in maintaining rigorous quality assurance standards, ensuring all projects meet stringent quality requirements and continuously improving our quality assurance processes.,

Hiring for a Quality Analyst (technical Voice support) Skills - Hands-on exp in windows troubleshooting Minimum 2 years exp as a QA CTC - Up to 6LPA Location - Hyderabad Graduates only US Shifts Immediate joiners DM - 8905344933 (Divyam)

Candidate should be graduate Should Know Hindi & English it is mandate. Can join us immediately Should have minimum 1 years experience in a call center in Collection or Customer service domain Languages: Hindi & English(Mandatory) Regional Languages (Telugu, Tamil, Malayalam, Kannada) Office Location: Location: H-59, First Floor, Sector 63, H-Block, Near Electronic City Metro Station, Exit Gate No. 2, Behind KFC, Near Ginger Hotel, Noida - 201301, Uttar Pradesh, India.

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

Join Teleperformance Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. Utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Become Part of an Exceptional Team! Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments. Job Description

Inside Sales Head Next Back 10+ years Any Graduate Chennai To sell and up sell products, to build strong relationships with the clients to exceed the targets by developing the tele sales strategy. Sets priorities and serves as subject matter expert for the Business and client requirements. Establishes and maintains good working relationships with Sales Customer Support and Marketing Organization. Monitors performance of Inside Sales Team through call monitoring and other measures to ensure utilization and efficient service. Manage appropriate KRAs and Metrics. Develop strategies to reduce churn by proactively identifying KEY accounts. Develop strategies to generate and increase high quality leads from Online (Website) and Inbound mediums Map 360-degree view of complete sales cycle from Lead generation to On-boarding Constantly coach the team in handling sales objections and maximizing conversions. Working knowledge of outbound tele sales, basic marketing principles and practices. Knowledge of the sales and customer life cycle. Prior experience of handling retail customers is a plus. At least 5 years experience, experience in handling a team Spoken fluent Hindi & English Apply for this position Full Name Applying for Position Email Phone Upload CV/Resume * Upload File Upload supported file (Max 15MB) By using this form you agree with the storage and handling of your data by this website. * Submit Thanks for submitting!

Roles and Responsibilities Conduct quality audits, call audits, and call monitoring to ensure adherence to quality standards. Develop and maintain process documentation for quality control procedures. Analyze data using QC tools such as 7QC, CSAT, Pareto charts, histograms, and fishbones to identify areas for improvement. Collaborate with team members to resolve issues related to call quality and customer satisfaction. Provide training on quality assurance processes to new hires. Desired Candidate Profile 1-6 years of experience in a BPO or call center environment. Strong understanding of Quality Audit principles and practices. Proficiency in using QC tools such as 7QC, CSAT, Pareto charts, histograms, and fishbones. Excellent analytical skills with ability to interpret data effectively. SALARY COMPENSATION : Upto 4.2 LPA INTERESTED CANDIDATES REACH ME ON THIS : rozy.rozy1@teleperformancedibs.com

About The Role Skill required: Learning - Learning Operations Designation: Learning Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture Learning Delivery is transforming Delivery services, creating a seamless experience for the Accenture client and a better experience for learners. A new, streamlined operating model, aligning Central and Local teams into one global delivery organization, allows us to leverage deep expertise across teams, providing enhanced planning and execution services. Also, we are focusing on our end-to-end technology strategy, aligning tools and processes ensuring ease of access for our clients and learners to our enhanced services.The Onsite Analyst works closely with regional Onsite lead to execute session requirements and managing on ground activities. They are responsible for understanding the session requirements and execute them with the help of team members. Also, they will monitor all the activities and resolve issues or escalate where necessary. KEY RESPONSIBILITIESOrganize and ensure all sessions are manned and end to end support is providedPro-actively escalate potential serious / high-level issues - categorically highlighting bases on the sensitivity of the scenarioManage on ground activities and prepping for sessionBe a medium between all stakeholders, vendors, faculties etc. at all points during the sessionProvide session support during shortage of coordinators or during instances where in the session planners requestWork with other execution teams to ensure on the day of the session the delivery goes seamlesslyLiaise with other teams outside of Delivery as neededMaintain good relationship with our Vendors and Session PlannersUpskill themselves by registering to trainings in myLearningTake regular feedback from Supervisor/Career Counsellors in terms of performanceManage learning solutions, including activities such as registration, vendor management, product support, learning management system. What are we looking for Collaboration and interpersonal skillsWritten and verbal communicationAbility to establish strong client relationshipAbility to manage multiple stakeholders Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shiftsStakeholder Management Strong written and verbal communication skillsEnglish language proficiency requiredMulti-cultural awarenessCritical thinking / problem solving skillsConflict resolution, facilitation, negotiationGood time management skills Qualification Any Graduation

About The Role Skill required: Learning - Learning Operations Designation: Learning Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture Learning Delivery is transforming Delivery services, creating a seamless experience for the Accenture client and a better experience for learners. A new, streamlined operating model, aligning Central and Local teams into one global delivery organization, allows us to leverage deep expertise across teams, providing enhanced planning and execution services. Also, we are focusing on our end-to-end technology strategy, aligning tools and processes ensuring ease of access for our clients and learners to our enhanced services.The Onsite Analyst works closely with regional Onsite lead to execute session requirements and managing on ground activities. They are responsible for understanding the session requirements and execute them with the help of team members. Also, they will monitor all the activities and resolve issues or escalate where necessary. Pro-actively escalate potential serious / high-level issues - categorically highlighting bases on the sensitivity of the scenarioManage on ground activities and prepping for sessionBe a medium between all stakeholders, vendors, faculties etc. at all points during the sessionProvide session support during shortage of coordinators or during instances where in the session planners requestWork with other execution teams to ensure on the day of the session the delivery goes seamlesslyLiaise with other teams outside of Delivery as neededMaintain good relationship with our Vendors and Session PlannersUpskill themselves by registering to trainings in myLearningTake regular feedback from Supervisor/Career Counsellors in terms of performanceSchedule meetings with Session Planners & Requestors as and when needed and gain clear understanding of client What are we looking for Learning Delivery OperationsCollaboration and interpersonal skillsWritten and verbal communicationAbility to establish strong client relationshipAbility to manage multiple stakeholdersLearning Delivery Strategy Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Project Role : AI Advisor Project Role Description : Evaluate, prioritize, and design AI use cases solving specific business problems and opportunities, identify underlying data and technology requirements, with a laser focus on simplifying and enhancing business processes, delivering measurable value outcomes, and creating an ecosystem scaled AI adoption within the organization. Must have skills : Data & AI Strategy Good to have skills : NAMinimum 18 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an AI Advisor, you will evaluate, prioritize, and design AI use cases that address specific business challenges and opportunities. Your typical day will involve collaborating with various teams to identify data and technology requirements, focusing on simplifying and enhancing business processes, and delivering measurable value outcomes. You will play a crucial role in creating an ecosystem that fosters scaled AI adoption within the organization, ensuring that the solutions you design are aligned with the strategic goals of the business and contribute to its overall success. Roles & Responsibilities:- Expected to be a Subject Matter Expert with deep knowledge and experience.- Should have influencing and advisory skills.- Engage with multiple teams and be responsible for team decisions.- Expected to provide solutions to problems that apply across multiple teams and provide solutions to business area problems.- Facilitate workshops and discussions to gather insights and feedback from stakeholders to refine AI strategies.- Monitor and evaluate the effectiveness of implemented AI solutions, making adjustments as necessary to optimize performance. Professional & Technical Skills: - Must To Have Skills: Proficiency in Data & AI Strategy.- Strong analytical skills to assess business needs and translate them into AI solutions.- Experience in developing and implementing AI strategies that align with business objectives.- Ability to communicate complex technical concepts to non-technical stakeholders effectively.- Familiarity with data governance and ethical considerations in AI deployment. Additional Information:- The candidate should have minimum 18 years of experience in Data & AI Strategy.- This position is based in Pune.- A 15 years full time education is required. Qualification 15 years full time education

* Assist with tasks such as answering calls, responding to emails. *Manage social media *Research: Analyze data and conduct market research to identify target audiences and their needs

Role- Quality Analyst ( Service Desk ) Location- Hyderabad, Pune, Bangalore Experience- min 2 years WFO| US Shift Skills- Service Desk, Quality analyst, Troubleshooting, International Voice support Contact - 9214334811

Job Title: Training and Quality Specialist Department: Sales B2C Location: Noida and Gurgaon Reports To: Training Manager Job Type: Full-Time Position Summary: We are looking for a detail-oriented and proactive Training and Quality Specialist to support our Sales B2C department. This role is responsible for conducting quality audits of sales interactions and assisting with the delivery of training programs to improve overall sales effectiveness and customer experience. Key Responsibilities Quality Assurance & Audits Conduct regular audits of sales calls, emails, and other customer interactions to ensure compliance with company standards, sales processes, and customer service expectations. Evaluate communication quality, product knowledge, and policy adherence using established QA scorecards. Provide actionable feedback to sales agents and work with supervisors to address performance gaps. Maintain accurate QA records and generate regular reports on findings and trends. Training Support Assist in the delivery of onboarding and ongoing training for new and existing sales staff. Support the development of training materials, including presentations, guides, and e-learning content. Facilitate refreshers, and coaching sessions in collaboration with senior trainers or managers. Gather feedback from trainees and contribute to training improvement efforts. Cross-functional Collaboration Work closely with team leads, supervisors, and QA analysts to ensure training and quality initiatives are aligned with business goals. Escalate recurring issues and recommend process improvements to training or QA leadership. Qualifications & Skills Bachelors degree preferred or equivalent work experience. 1-3 years of experience in sales quality assurance or training, ideally in a B2C environment. Strong communication and coaching skills. Attention to detail and ability to analyze performance data. Proficiency with CRM systems (ZOHO) and QA tools. Comfortable presenting in group settings and working independently. Experience with AI based audit is a plus.

IEnergizer is Hiring for an AM Quality for a Domestic Campaign. BPO EXPERIENCE IS MANDATORY. This opening is for Noida LOCATION. NO CABS, NO MEALS. WORK FROM OFFICE. Job Location Noida Sector 60: Immediate joiners Preferred. Should be a Graduate Should have 8+ years of experience in BPO industry handling a Domestic BPO. Proficiency with precision measuring tools Excellent analytical and problem-solving skills certification. Audit and Compliance. Presentations MBR/QBR Additional Information The role if Work from Office. No Hybrid. The candidate must have prior experience of managing Quality function, in domestic BPO space. The role would require direct and frequent interaction with the clients. Experience of handling Ecommerce process would be ab added advantage. The opening is for an Ecommerce Domestic process. Job Profile: Prior experience in managing Transactional Quality role. Should be an AM Quality on Papers. KRAs are as below: Planning, organizing, and overseeing projects to ensure successful completion. Identifying potential risks and developing strategies to mitigate them. Ensuring compliance with relevant regulations and policies. Identifying opportunities to streamline processes and enhance efficiency. Translating high-level strategies into actionable plans for the team. Leading, motivating, and guiding team members to achieve their goals. Identifying training needs and facilitating professional development Analyzing data and relevant information to support decision-making. Collaborating with other teams or departments to achieve shared objectives. Providing regular updates and reports to higher management. Monitoring individual and team performance. Conducting performance evaluations and providing feedback. Requirement Gujrati language is a must. Bachelors degree in related field Should have 8 + years of experience in BPO industry with Proficiency with precision measuring tools EMAIL ME THE RESUME IF HAVING RELEVANT BPO QUALITY MANAGER EXPERIENCE AT tanya.tandon@ienergizer.com. Please mention the Sub Line as Assistant Quality - Domestic Campaign Interview Rounds. 1. Virtual 2. If shortlisted then a F2F Meeting is mandatory between Monday to Friday.