1470 Quality Monitoring Jobs

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12.0 - 15.0 years

12 - 15 Lacs

gangtok, rangpo

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Role & responsibilities Overall responsible for QA activities. Monitoring of cGMP and GLP compliance and compliance to applicable regulatory requirement and filing commitments. To review and Approval / Reject the Quality Management System documents such as change control, deviation, CAPA, laboratory and production failures investigation, OOS, market complaints, product recall etc. To review and approve risk assessments. To perform self-inspection. To review and approved /Reject QMS documents. To prepare, review and approve the apex documents such as Site Master File, Validation Master plan and Departmental manual. Release of finished product to market. Preferred candidate profile Having arou...

Posted 1 hour ago

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2.0 - 5.0 years

1 - 3 Lacs

gurgaon/ gurugram

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Minimum 2-5 years experience in the same industry B.Tech./Diploma Electrical/Mechanical Working experience in SAP Knowledge of CAPA, 7QC Tools Gauge use measure dimensions in Quality Call @ 8447732667 Required Candidate profile Responsible for all activity of final QC Excel is mandatory with formula document prepare in Quality 7 QC tools tsprecruiter02@gmail.com

Posted 4 hours ago

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5.0 - 8.0 years

6 - 8 Lacs

kanakapura, ramanagara, harohalli

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Key Skills & Responsibilities: Strong understanding of quality tools and methodologies (APQP, PPAP, FMEA, SPC, MSA, 8D). Experience in supplier audits and process validation. Knowledge of ISO 9001/IATF 16949 standards and relevant regulatory requirements. Define and approve supplier quality control plans, inspection criteria, and sampling plans. Support the Incoming Quality team in establishing inspection standards and acceptance criteria. Monitor supplier performance using KPIs (PPM, OTD, NCRs, etc.). Conduct regular supplier reviews and drive corrective and preventive actions (CAPA). Lead supplier-related non-conformance investigations using structured problem-solving tools (8D, 5 Why, Fis...

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3.0 - 5.0 years

4 - 5 Lacs

kanakapura, ramanagara, harohalli

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1. Develop and implement quality control processes and systems to ensure product compliance. 2. Analyze manufacturing and production data to identify trends and areas for improvement. 3. Conduct root cause analysis and lead corrective and preventive actions (CAPA). 4. Monitor and report on quality performance metrics (e.g., defect rates, scrap rates). 5. Inspect and test materials, components, and finished products using precision tools. 6. Work closely with engineering, production, and supply chain teams to resolve quality issues. 7. Support internal and external audits (ISO, customer audits, etc.).

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5.0 - 10.0 years

5 - 12 Lacs

mehsana, unjha

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Position Overview: The QC Director will lead the Quality Control Department and ensure that all products meet the highest standards of quality, safety, and regulatory compliance. This role demands a strong leader with extensive technical knowledge, experience in food manufacturing quality systems, and proven expertise in managing large teams and international compliance requirements. Role & responsibilities: Oversee all QC operations for raw materials, in-process, and finished goods testing. Ensure strict adherence to USFDA, FSSAI, and other international food safety standards. Develop and implement robust Quality Management Systems (QMS) and Standard Operating Procedures (SOPs). Lead, mento...

Posted 8 hours ago

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2.0 - 7.0 years

3 - 6 Lacs

navi mumbai

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As a Quality Analyst , you will complete audits or evaluations. This may include quality audits, RCA scrubbing for CSAT/NPS, Resolution Rate, AHT, Cycle Time, Policy Adherence, Ticket Closures, etc. You will ensure that your defined monthly or weekly evaluation targets are met. Roles and responsibilities: Audit calls/interactions/transactions for aligned Teammates Coach Teammates for performance improvement (campaign specific) Report performance for an aligned span on a daily/weekly/monthly basis Provide inputs and basis audits for briefings and training which need identification Partner with Team Leaders (TLs) in leading team meetings for metrics improvement Participate in strategic project...

Posted 18 hours ago

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2.0 - 6.0 years

2 - 5 Lacs

gurugram, bengaluru

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The Role Participates in design of call Performs call monitoring according to monitoring formats & quality standards and provides trend data to the management team. Uses a quality monitoring data management system to compile and track performance at team and individual level. Performs monitors of Inside Sales email responses. Participates in customer listening programs to identify customer needs and expectations. Provides actionable data to various internal support groups as needed. Coordinates and facilitates call calibration sessions for staff. Provides feedback to team leaders and managers help them to sync better within the team Prepares and analyzes internal and external quality reports...

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2.0 - 5.0 years

3 - 7 Lacs

chennai

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Roles and Responsibilities:The job profile involves:Auditing for Onshore and BSO teams. The job will be to evaluate the web and voice transactions to make sure they are error free and compliant towards the process & sharing feedbacks to Onshore with transcribes typed by listening 100% of the patients feedback surveys. Will do audits as per the weekly-monthly audit plan and do PKTs of the team members Participate in process & training calls as required Reports sharing to communicate performance effectively and timely with Ops and QA team Will be actively involved in creating audit & sample plan, feedback sharing & training the team members weekly, based on the themes identified. QA will be in...

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3.0 - 8.0 years

3 - 7 Lacs

noida

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Role Objective: The job will be to evaluate the web and voice transactions to make sure they are error free and compliant towards the process & sharing feedbacks with transcribes typed by listening 100% of the patients feedback surveys. Essential Duties and Responsibilities: Auditing for Onshore and BSO teams. Will do audits as per the weekly-monthly audit plan and do PKTs of the team members Participate in process & training calls as required Reports sharing to communicate performance effectively and timely with Ops and QA team Will be actively involved in creating audit & sample plan, feedback sharing & training the team members weekly, based on the themes identified. QA will be involved i...

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3.0 - 5.0 years

3 - 7 Lacs

mumbai

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About The Role Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Learning Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processThe practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners.Excellent organizational ...

Posted 20 hours ago

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4.0 - 5.0 years

4 - 8 Lacs

gurugram

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Drive high levels of employee engagement (include Daily, weekly, monthly team connects) to enable high retention and satisfaction rates Help manage team work life balance through efforts on leave planning and rostering Communicate effectively within & with team members & escalate issues to the management for timely resolution Continuously manage performance through timely and effective feedback and coaching Partner with Recruiting and Training functions to help improve the quality of incoming talent.

Posted 21 hours ago

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8.0 - 10.0 years

25 - 27 Lacs

mumbai

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Plan, execute, and report on operational, compliance, and internal control audits across departments. Evaluate the efficiency and effectiveness of business processes and recommend improvements. Review adherence to policies, procedures, and applicable regulations. Identify control weaknesses, inefficiencies, and non-compliance issues. Prepare clear, concise, and well-documented audit reports and present findings to management. Follow up on the implementation of audit recommendations and action plans. Assist in the development and continuous improvement of audit programs and tools. Participate in special projects, investigations, and risk assessments as assigned. Maintain up-to-date knowledge ...

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1.0 - 3.0 years

2 - 5 Lacs

mumbai

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Problem-Solving & Root Cause Analysis: Investigate customer complaints, identify root causes of issues, and recommend solutions. Process Improvement: Contribute to the development and implementation of quality improvement programs and initiatives. Coaching & Training: Provide coaching and training to agents on quality standards, best practices, and performance expectations. Data Analysis & Reporting: Analyze data, generate reports on quality metrics, and track trends to identify areas for improvement. Compliance & Standardization: Ensure compliance with industry standards and organizational policies. Evaluating Agent Performance: Monitor interactions (e.g., calls, emails) and evaluate agent ...

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1.0 - 3.0 years

6 - 10 Lacs

mumbai

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Store Presentation & Visual Standards: Ensure all stores maintain Nikes global visual merchandising (VM) guidelines and brand aesthetics. Plan and execute seasonal floor sets , window displays, and in-store presentations. Monitor and maintain store layout, lighting, signage, and mannequins to enhance customer experience. Merchandising Execution: Oversee product placement, zoning, and fixture utilization to drive sales. Ensure key product stories and campaigns are effectively displayed. Optimize stock levels on the sales floor for better product visibility and availability. Collaboration & Training: Work closely with store managers, marketing teams, and category leads to align VM strategies. ...

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2.0 - 3.0 years

2 - 5 Lacs

mumbai, gurugram

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: Performing regular transaction monitoring and calibration sessions as agreed. Supporting TLs in setting improvement programs and action plans for CSRs. Working with TLs to ensure up-to-date and accurate information is online and in a user friendly format for users. Reporting quality scoring internally/externally at agreed frequencies (upon requests). Escalating quality deficiencies to Training & Quality Manager. Escalating when there are questions on product or online content. Attending internal local meeting (staff or with other departments). Keeping high level of own expertise, taking initiative to understand. Gathering up-to-date information and integrating feedback into the best practi...

Posted 21 hours ago

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2.0 - 6.0 years

3 - 7 Lacs

bengaluru

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Job Track Description: Assists others in achieving goals. Broad technical expertise and industry knowledge. Ability to manage hiring and termination actions and training for multiple employees. Manages performance appraisals and pay reviews for team members. Accountable for functional, operational, and program management. General Profile. Supervises daily tasks of the business, technical support and production teams Responsible for team results Works within established precedents and practices. Evaluates and organizes information to solve for problems and challenges Ability to work without supervision. Functional Knowledge Comprehensive understanding of processes, procedures, systems, and co...

Posted 23 hours ago

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2.0 - 7.0 years

6 - 7 Lacs

nagpur

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Opening_ Assistant Manager Quality_ Nagpur Minimum 1 -year experience as an Assistant Manager - Quality Voice Experience is mandatory. Overall experience of Minimum of 8+ year in BPO voice program from premium contact centers is required. Should have experience in managing team performance. Telecom and E-Commerce experience would be added advantage Effective monitoring of champions and providing instant feedback on productivity issues wherever required. Complete administrative functions such as maintaining attendance, addressing disciplinary issues etc. Graduates from any stream or Global Equivalent degree Should be willing to work in 24*7 rotational shifts 5 days working, Rotational Week Of...

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10.0 - 15.0 years

5 - 10 Lacs

rangpo, chennai

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Job Purpose To lead and manage all Quality Assurance and Quality Control (QA/QC) activities for track works at the metro construction site ensuring strict compliance with CMRL / DMRC / RDSO / IRS standards, approved drawings, method statements, and contractual specifications. The Quality Lead will be responsible for maintaining high construction quality, ensuring zero NCRs (Non-Conformance Reports), and achieving client satisfaction through proactive quality management. Key Responsibilities Quality Management & Supervision Documentation & Record Keeping Testing & Inspection Audit, Compliance & Reporting Coordination Qualifications & Experience Educational Qualification: B.E. / B.Tech in Civi...

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2.0 - 3.0 years

2 - 5 Lacs

mumbai, gurugram

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: Performing regular transaction monitoring and calibration sessions as agreed. Supporting TLs in setting improvement programs and action plans for CSRs. Working with TLs to ensure up-to-date and accurate information is online and in a user friendly format for users. Reporting quality scoring internally/externally at agreed frequencies (upon requests). Escalating quality deficiencies to Training & Quality Manager. Escalating when there are questions on product or online content. Attending internal local meeting (staff or with other departments). Keeping high level of own expertise, taking initiative to understand. Gathering up-to-date information and integrating feedback into the best practi...

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5.0 - 8.0 years

10 - 12 Lacs

vapi

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Roles and Responsibilities QA Executive has hands-on experience in Foods,spices testing and analysis. The role requires expertise in physical, chemical and microbiological testing along with proficiency in operating advanced analytical instruments, well-versed in FSSAI regulations and food safety standards applicable to the spice industry. Proven track record in Process Improvement, Operational Efficiency, Internal Audits, Compliances, Vendor Management, Inspection, Proficient in MIS, RCA. Responsible for Spice Testing & Analysis, Physical Parameters,Foreign matter, Bulk density, mesh analysis, Extraneous vegetable matter, Insect infestation, Color and appearance, Chemical Parameters, Moistu...

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2.0 - 7.0 years

3 - 6 Lacs

mumbai, navi mumbai, mumbai (all areas)

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Hiring: Quality Analyst / Quality Coach Call Monitoring & Training Location: ITM Group of Institutions, Nerul, Navi Mumbai Role Overview: Were looking for a Quality Analyst to monitor and evaluate counselors’ calls to ensure high standards of communication, product knowledge, sales effectiveness, and script compliance. The role involves giving constructive feedback, conducting call calibration sessions, and organizing refresher trainings to enhance overall performance and call quality. Key Responsibilities: Monitor and evaluate counselors’ calls on quality parameters Provide feedback and coaching to improve performance Conduct call calibration and product refresher sessions Prepare quality r...

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1.0 - 2.0 years

5 - 9 Lacs

warangal

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Job Purpose Creating a strong & compliant sales culture across the channel to drive acquisitions, profitability and employee development. Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Managing and supporting the effective deployment of team of sales professionals with respect to that geographical area, exploring new markets and in allocating resources to most profitable opportunities. Achieving & exceeding Busin...

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3.0 - 5.0 years

2 - 7 Lacs

kanpur

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Job Purpose Creating a strong & compliant sales culture across the channel to drive acquisitions, profitability and employee development. Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Managing and supporting the effective deployment of team of sales professionals with respect to that geographical area, exploring new markets and in allocating resources to most profitable opportunities. Achieving & exceeding Busin...

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6.0 - 8.0 years

12 - 17 Lacs

hyderabad

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Job Purpose This position is open with Bajaj Finance ltd. Achieving & exceeding Business goals and targets for Commercial Vehicle Finance. Managing & grooming of the team to achieve their respective targets Duties and Responsibilities Achieving & exceeding Business goals and targets for Rural Two Wheeler Loans Creating a strong & compliant sales culture to drive business. Sales Force Management, data management and efficient use of call center leads Dealer visit along with sales manager/FOS Portfolio management €“ 99% zero bucket collections Maintaining FEMI at 9% across location & span Monthly 5 days location travel Ensure teams adherence to sales governance & compliance processes Adherence...

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1.0 - 2.0 years

5 - 9 Lacs

faizabad

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Job Purpose Creating a strong & compliant sales culture across the channel to drive acquisitions, profitability and employee development. Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Managing and supporting the effective deployment of team of sales professionals with respect to that geographical area, exploring new markets and in allocating resources to most profitable opportunities. Achieving & exceeding Busin...

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