1470 Quality Monitoring Jobs - Page 4

Responsibilities: Lead quality initiatives Ensure compliance with standards Collaborate with cross-functional teams Conduct regular inspections & checks Monitor performance metrics

Hiring for QA. Languages Required (Any one):English & Hindi, Job Description:We are looking for a detail-oriented and experienced Quality Analyst (QA) from the BPO sector who is worked in Sales or Banking, The ideal candidate will be responsible for monitoring and evaluating customer interactions to ensure the highest quality standards are maintained across all communication channels. Key Responsibilities: Monitor calls, chats, and emails to assess the quality of service delivered Identify gaps in agent performance and suggest improvements Provide constructive feedback and coaching to agents Maintain audit reports and track quality metrics Collaborate with training and operations teams to im...

As a Production Quality Manager at Nothing, your role will involve overseeing the production quality at EMS factories to ensure the highest standards are maintained. You will be responsible for implementing and maintaining product quality standards throughout the production process. Your key responsibilities will include: - Managing EMS Factory Production Quality: Ensuring overall production quality at EMS factories and maintaining product quality standards. - Resolving Quality Issues in New Product Trials: Tracking and resolving quality issues during new product trial production and overseeing quality monitoring for mass production. - Handling Major Quality Abnormalities: Coordinating with ...

As a Merchandiser/Senior Merchandiser Hardgoods (Export) at our company, you will play a crucial role in managing the export of home decor and hardgoods products. Your responsibilities will include: - Acting as the primary point of contact for buyers, handling daily communication, product queries, and order updates. - Managing sampling process from development to timely dispatch and obtaining buyer approvals. - Monitoring production closely to ensure quality, timelines, and buyer specifications are met. - Coordinating with design, QC, packaging, and logistics teams for smooth execution of orders. - Ensuring quality control as per AQL/buyer standards and managing 3rd-party inspections. - Main...

As a Maintenance Coordinator, your role includes coordinating with various departments to ensure the upkeep and maintenance of facilities in the hospital. This involves overseeing a wide scope of areas including Electrical, Mechanical, Civil work, Medical gases, Carpentry, Plumbing, Non-medical equipment, UPS, Air-conditioning, EPABX, Sewage Treatment Plant, and Lifts/elevators. Your responsibilities also extend to ensuring user satisfaction by addressing and resolving complaints related to maintenance promptly based on priority. Key Responsibilities: - Coordinate with concerned departments for facility upkeep and maintenance in areas such as Electrical, Mechanical, Civil work, Carpentry, Pl...

As a Quality Monitoring Specialist in an international BPO or contact center, your role involves monitoring inbound and outbound calls, chats, and emails to assess agent performance and adherence to quality standards and customer service guidelines. You will provide timely feedback to support continuous improvement, maintain quality scores, and prepare reports for management review. Additionally, you will facilitate call calibration sessions, analyze quality data for training needs, and collaborate with trainers for agent development. Key Responsibilities: - Monitor calls, chats, and emails to evaluate agent performance - Provide constructive feedback to support continuous improvement - Main...

As a Graduate Trainee in the Supply Chain Department, you will play a crucial role in supporting various supply chain functions. Your responsibilities will include: - Understanding the company's supply chain process, systems, and objectives through structured training. - Assisting in preparing and issuing Purchase Orders (POs) to suppliers and following up for order confirmation. - Supporting in coordinating with suppliers to track delivery status of materials and escalating delays where required. - Acting as a point of contact for customers for day-to-day dispatch updates, sharing dispatch plans, coordinating logistics, and ensuring alignment on delivery schedules. - Assisting in preparing ...

You will be responsible for overseeing the quality assurance activities at the polymer plant. Your key responsibilities will include: - Monitoring the quality of incoming materials - Monitoring the quality of in-process materials - Maintaining the quality of in-process materials and final products to reduce customer complaints Qualifications required for this role include: - M.Tech / M.Sc in Chemistry - Working knowledge of chemical processes, polymer laboratory, and product development - Knowledge of critical laboratory equipment Please note that this is a full-time position and the work location is in person.,

Company: Omax Autos Ltd. Grade/Level: Assistant / Deputy Manager Department: Commercial Location: Gurgaon Experience: 78 years (Techno-commercial costing background required) 1. Job Purpose To effectively plan and execute material procurement with a focus on cost optimization, timely delivery, and , ensuring alignment with customer expectations and the organization's operational goals. The role plays a critical part in material cost control, vendor management, store Management , inventory management and overall supply chain efficiency across the company. 2. Key Responsibilities & Accountabilities A. Material Costing & Pricing Determine process and raw material (RM) costs. Drive cost-saving a...

Job Role : Quality Executive ** Minimum 1-2+ Years of experience [ Hospital / Healthcare ] Role & responsibilities : -Quality management system: Develop and maintain the company's quality management system (QMS) policies and procedures in line with industry standards and regulations. -Audits and inspections: Plan and perform internal quality audits to assess adherence to procedures. -Corrective actions: Investigate quality-related issues, customer complaints, and non-conformances. Conduct root cause analysis to recommend and implement corrective and preventive actions (CAPA). - Process improvement: Monitor and analyze quality metrics and Key Performance Indicators (KPIs) to identify trends. ...

Role Overview: As a CPQ Team Manager, you will lead a team focused on developing, enhancing, and supporting CPQ solutions that enable sales teams to configure products, generate accurate pricing, and produce high-quality quotations quickly. You will collaborate with cross-functional teams, including engineering, sales, IT, and product management, to ensure the CPQ platform meets evolving business needs and delivers measurable improvements in sales efficiency and customer satisfaction. Key Responsibilities: - **Team Leadership & Development:** Lead, mentor, and develop a team of CPQ developers, architects, and analysts. Foster a culture of innovation, accountability, and continuous improvemen...

Responsibilities & Key Deliverables The Quality Manager is the nominated post-holder responsible for the management and supervision of continuing airworthiness activities sub-contracted by the Helicopter / Aircraft owner/operator. The individual will report to the Accountable Manager of owner / operator and will be the functional manager for all Engineering activities in the approved site. Job description of Quality Manager is responsible for monitoring compliance with regulatory requirements and quality standards of the following functions and monitoring of Airworthiness Review of fleet aircraft:- Quality monitoring of the areas of CAMO, contracted maintenance, sub-contracted activities for...

SUMMARY Retail Associate at Leading Apparel Brand ===================================================== Summary ------------ We are seeking a highly motivated and customer-focused Retail Associate to join our team at our leading apparel brand in Gurgaon. As a Retail Associate, you will play a vital role in delivering exceptional customer service, achieving sales targets, and maintaining a high level of store standards. If you are a fresher with a passion for retail and a strong desire to learn and grow, we encourage you to apply for this exciting opportunity. Responsibilities - - - - - - - - - - - - - - - - - - - - Provide exceptional customer service, adhering to grooming standards and usin...

SUMMARY Retail Associate at Leading Apparel Brand ============================================== Location: Faridabad About the Role - - - - - - - - - - - - - - - - We are seeking a highly motivated and customer-focused Retail Associate to join our team at our leading apparel brand in Faridabad. As a Retail Associate, you will play a vital role in delivering exceptional customer service, achieving sales targets, and maintaining a high level of store standards. This is an excellent opportunity for a fresher or experienced individual to join a dynamic and fast-paced retail environment. Responsibilities - - - - - - - - - - - - - - - - - - - Customer Service + Adhere to grooming standards and mai...

SUMMARY Greetings, Excellent Opportunity for Male Candidates..!! Leading Apparel Brand is hiring for Retail Associate Apply Now Lucknow Our Client is a UAE-based multinational conglomerate headquartered in Dubai. The group is involved in retailing apparel, footwear, consumer electronics, cosmetics & beauty products, home improvement, and baby products. The group also focuses on hospitality & leisure, healthcare, and mall management. Must Have - Minimum- 10th pass. Age will be between 18 - 30years. Job Responsibilities:- Customer Service Follow grooming standards Welcome and greet every customer Follow Standard Phrases while interacting with customers Introduce yourself and offer a shopping b...

SUMMARY Greetings, Excellent Opportunity for Male Candidates..!! Leading Apparel Brand is hiring for Retail Associate Apply Now Noida Our Client is a UAE-based multinational conglomerate headquartered in Dubai. The group is involved in retailing apparel, footwear, consumer electronics, cosmetics & beauty products, home improvement, and baby products. The group also focuses on hospitality & leisure, healthcare, and mall management. Must Have - Minimum- 10th pass. Age will be between 18-30 years. Job Responsibilities:- Customer Service Follow grooming standards Welcome and greet every customer Follow Standard Phrases while interacting with customers Introduce yourself and offer a shopping bag ...

||Hiring For - Senior Manager Quality || Medical Coding || Role Overview We are looking for an experienced Senior Manager Quality with strong expertise in Medical Coding to lead and manage a large QA team across multiple specialties. Locations: Hyderabad / Mumbai / Aurangabad Budget: Up to 32 LPA Education : Graduate / Postgraduate in any stream Role: Senior Manager Quality Department: Medical Coding Specialty (Location-wise) Hyderabad - IP DRG Mumbai - Surgery, Anesthesia, IP DRG Aurangabad - Surgery, Anesthesia Job Requirements 12+ years of experience in the Medical Coding industry In-depth knowledge of ICD-10, CPT, Coding Guidelines & Techniques Strong understanding of Anatomy, Physiology...

As a Quality Analyst , you will complete audits or evaluations. This may include quality audits, RCA scrubbing for CSAT/NPS, Resolution Rate, AHT, Cycle Time, Policy Adherence, Ticket Closures, etc. You will ensure that your defined monthly or weekly evaluation targets are met. Roles and responsibilities: Audit calls/interactions/transactions for aligned Teammates Coach Teammates for performance improvement (campaign specific) Report performance for an aligned span on a daily/weekly/monthly basis Provide inputs and basis audits for briefings and training which need identification Partner with Team Leaders (TLs) in leading team meetings for metrics improvement Participate in strategic project...

As a Quality Analyst , you will complete audits or evaluations. This may include quality audits, RCA scrubbing for CSAT/NPS, Resolution Rate, AHT, Cycle Time, Policy Adherence, Ticket Closures, etc. You will ensure that your defined monthly or weekly evaluation targets are met. Roles and responsibilities: Audit calls/interactions/transactions for aligned Teammates Coach Teammates for performance improvement (campaign specific) Report performance for an aligned span on a daily/weekly/monthly basis Provide inputs and basis audits for briefings and training which need identification Partner with Team Leaders (TLs) in leading team meetings for metrics improvement Participate in strategic project...

Identify and analyse training needs (TNI - Training Need Identification & TNA - Training Need Analysis) & create actionable training plans based on it Conduct situation-based training and refresher sessions Teach communication and navigation skills effectively Create and update call scripts; conduct mock call sessions for various scenarios Develop training modules, scripts, mock sessions, and Product Knowledge Tests (PKTs) Perform random sampling and monthly call audits to identify process gaps Monitor and evaluate call performance to ensure consistent quality Use audit insights to improve training content and processes continually Key Result Areas: Training Needs Analysis Quality Monitoring...

SUMMARY Summary We are seeking a highly motivated and customer-focused Retail Associate to join our team at a leading apparel brand in Allahabad. As a Retail Associate, you will play a vital role in delivering exceptional customer service, achieving sales targets, and maintaining a well-organized store environment. This is an excellent opportunity for male candidates to kick-start their career in the retail industry. Responsibilities Provide exceptional customer service, ensuring a warm and welcoming experience for every customer Follow grooming standards and maintain a professional appearance at all times Greet and assist customers, offering a shopping bag and guiding them to find the right...

As Team Leader within the Sanction Alert Investigations function, you will serve as a critical link between frontline investigators and senior management. Youll oversee day-to-day alert handling, provide technical guidance, and ensure consistent quality across investigations. This role is ideal for a seasoned investigator ready to step into leadership, champion operational excellence, and foster team development. Youll be trusted to uphold regulatory standards, support governance reporting, and act as a role model for investigative rigour and ethical decision-making. Your key responsibilities Operational Leadership: Oversee daily workflow and alert queues, ensuring timely and accurate dispos...

Role Purpose The Senior Engineer - Product Support will participate in all aspects of our L2 level Support activities. Working with the Regions/L1 engineers If required need to work with PH based on all time zones. Support activities like break fix, New requirements from customers, Any patch and new installations/upgrades. Need to have good collaborations with in team, regions and with PH as well. Should be able to handle any critical situation alone, without depending on peer team members. Should be able to handle the work pressure wisely. Tasks Include: Ability to handle Sev1 cases without peer assistance. Ability to handle the escalations at technical level. Ability to provide RCA on Sev1...

As a Tax Compliance Specialist, your role involves conducting in-depth research on complex tax advisory and transfer pricing issues. You are responsible for ensuring timely and accurate direct tax compliances, including tax returns, transfer pricing compliances, tax audits, and certifications. You will take control of tax representations before the tax authorities and compile, review, and coordinate with auditors for transfer pricing documentation and Tax Audit. Your key responsibilities include providing tax opinions to internal and business stakeholders regarding changes in business models, reviewing data for TP Assessments, and assisting the corporate tax team and tax consultants as requi...

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough unde...