307 Quality Monitoring Jobs - Page 4

Need English Senior Quality Analyst. 1+ yr of PPC Travel experience mandatory Night and Evening shift. Salary up to 45K cabs +meal 5 days working Call Or whatsapp your cv +918864946771 Required Candidate profile Excellent communication skills in english immediate joiners or max 10 days only travel background voice process call 8864946771 Perks and benefits both sided cabs meals

As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainings and/or seminars. You must have knowledge, understanding, and compliance with TaskUs policies and procedures. Also, you must maintain knowledge of the functional area and company policies and procedures. You will also provide feedback to management concerning possible problems or areas of improvement. You will also perform other duties as assigned by management. So, do you have what it takes to become a Quality Analyst? Requirements: What exactly are we looking for? Well, we need someone whos willing to work on cyclical schedules. Have experience on phone, email and live chat support? Thats definitely a plus! Meanwhile, you have experience in Customer Service, Sales, Billing, Collections and Technical Support? Even better! Were looking for someone who has strong verbal and written communication and comprehension skills, has done RCA, prepared dashboards, has knowledge about 7QC Tools, Coaching, Feedback, Corrective actions & preventative actions, etc. 1 year International experience is mandate as a QA. We need someone with good problem solving and critical thinking skills with a focus on issue resolution and customer satisfaction. A person who’s resourceful, able to multitask and has high attention to details will be a great addition to the team. If you’re someone who’s self-motivated and able to work independently as well as contribute to cross-functional and global teams, is flexible and has the ability to quickly adjust to frequent process and information changes, and can work under pressure -- then TaskUs is for you. We are looking for non technical experience in BPO industry Interested person can share their resume at "rajal.garg@taskus.com" or call on 8141444230. Thanks & Regards, Rajal Garg 8141444230

As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainings and/or seminars. You must have knowledge, understanding, and compliance with TaskUs policies and procedures. Also, you must maintain knowledge of the functional area and company policies and procedures. You will also provide feedback to management concerning possible problems or areas of improvement. You will also perform other duties as assigned by management. So, do you have what it takes to become a Quality Analyst? Requirements: What exactly are we looking for? Well, we need someone whos willing to work on cyclical schedules. Have experience on phone, email and live chat support? Thats definitely a plus! Meanwhile, you have experience in Customer Service, Sales, Billing, Collections and Technical Support? Even better! We’re looking for someone who has strong verbal and written communication and comprehension skills, has done RCA, prepared dashboards, has knowledge about 7QC Tools, Coaching, Feedback, Corrective actions & preventative actions, etc. 1 year International experience is mandate as a QA. We need someone with good problem solving and critical thinking skills with a focus on issue resolution and customer satisfaction. A person who’s resourceful, able to multitask and has high attention to details will be a great addition to the team. If you’re someone who’s self-motivated and able to work independently as well as contribute to cross-functional and global teams, is flexible and has the ability to quickly adjust to frequent process and information changes, and can work under pressure -- then TaskUs is for you. Interested person can share their resume at "rajal.garg@taskus.com" or call on 8141444230. Thanks & Regards, Rajal Garg 8141444230

SUMMARY Greetings, Excellent Opportunity for Male Candidates..!! Leading Apparel Brand is hiring for Retail Associate Apply Now Jalandhar Our Client is a UAE-based multinational conglomerate headquartered in Dubai. The group is involved in retailing apparel, footwear, consumer electronics, cosmetics & beauty products, home improvement, and baby products. The group also focuses on hospitality & leisure, healthcare, and mall management. Must Have - Minimum- 10th pass. Age will be between 18-25 years. Job Responsibilities:- Customer Service Follow grooming standards Welcome and greet every customer Follow Standard Phrases while interacting with customers Introduce yourself and offer a shopping bag to every customer Guide the customer to find the right product within the store Assist Customer if he needs any help Communicate to customers on product range/style, new product innovations, and store promotions/offers. Collate and share customer/merchandise feedback with DMs Target Achievement Achieve set Sales targets Use selling techniques to increase basket size Adherence to Retail Standards Responsible for display of received stocks Responsible for folding garments and stacking Responsible for Size cubing and right usage of hangers. Ensure all merchandise has bar-codes Maintain Carton free floor Adherence to plan-o-gram Maintain Displays, props, and signage acrylics as per the VM guidelines Contribute to shrinkage control through the recovery of merchandise from trial rooms and cash counters. Requirements -Minimum- 10th pass -Age-18-25 years -Open for male Benefits Salary- 12000 NTH + PF & ESIC

SUMMARY Retail Sales Associate Position : Retail Sales Associate Location : Mohali Our client, a leading apparel brand and multinational conglomerate headquartered in the UAE, is seeking male candidates to join as Retail Sales Associates. Key Responsibilities: Customer Engagement Compliance with grooming standards Warmly welcome and greet customers Utilize standard phrases during customer interactions Introduce oneself and offer a shopping bag to every customer Assist customers in locating the right products within the store Provide necessary support to customers Communicate product range, new innovations, and store promotions/offers to customers Share customer and merchandise feedback with DMs Sales Target Attainment Achieve designated sales targets Utilize selling techniques to increase basket size Adhere to retail standards Responsible for displaying received stocks Neatly fold garments and stack them Ensure correct usage of hangers and size cubing Ensure all merchandise has barcodes Maintain a carton-free floor Adhere to plan-o-gram Maintain displays, props, and signage as per the VM guidelines Contribute to shrinkage control through the recovery of merchandise from trial rooms and cash counters Requirements Requirements: Minimum 10th grade education Age between 18-25 years Open to male candidates 6 days working (with a week off between Monday to Thursday, any day) Benefits Salary- 12000 NTH + PF & ESIC

Key Responsibilities: Quality Management System (QMS) Development: Develop, implement, and manage the companys Quality Management System (QMS), ensuring compliance with industry standards such as ISO 9001, IEC, UL, and other relevant certifications. Team Leadership: Lead and manage the quality department, including quality engineers, technicians, and inspectors. Provide mentorship, training, and development opportunities to build a high-performing team. Quality Assurance & Control: Oversee the entire quality assurance process, including raw material inspection, in-process quality checks, final product testing, and customer feedback analysis. Ensure that all products meet or exceed customer expectations and regulatory standards. Process Improvement: Drive continuous improvement initiatives within the manufacturing process using methodologies like Lean, Six Sigma, and root cause analysis to reduce defects, improve yield, and optimize efficiency. Inspection & Testing: Oversee all product inspections and testing procedures (electrical, mechanical, visual, etc.), ensuring products pass all quality tests (e.g., I-V curve testing, EL testing, mechanical stress tests) before shipment. Non-Conformance Management: Manage the non-conformance process, including investigating and resolving quality issues, initiating corrective actions (CAPA), and ensuring that quality improvements are sustained. Supplier Quality Management: Work closely with suppliers to ensure the quality of raw materials and components meets specifications. Evaluate and monitor supplier performance, and collaborate on quality improvements when necessary. Customer Quality Feedback: Analyze customer complaints, warranty claims, and returns to identify quality issues, propose corrective actions, and work cross-functionally with engineering and production teams to prevent recurrence. Audit & Compliance: Lead internal and external audits of the manufacturing processes and ensure compliance with quality, safety, and environmental regulations. Prepare documentation and reports for audits, and ensure that the company is always audit-ready. Reporting & Documentation: Provide regular quality performance reports to senior management, detailing key performance indicators (KPIs), defect rates, process improvements, and cost reductions. Training & Development: Develop and implement quality training programs for all relevant staff, ensuring the team is fully knowledgeable about quality procedures, standards, and expectations. Customer & Regulatory Compliance: Ensure products meet customer specifications and all regulatory requirements, including industry standards (IEC, UL, CE, etc.), environmental regulations, and safety standards. Risk Management: Identify and mitigate potential risks in the manufacturing process, including quality, safety, and compliance risks, and develop contingency plans to ensure continuity and product quality. Skills & Qualifications: Bachelors degree in Electrical Engineering, Mechanical Engineering, Industrial Engineering , or a related field. Masters degree or equivalent qualifications in quality management is a plus. Minimum of 5-7 years of experience in a quality management role, with at least 3 years in a managerial position , preferably in solar module manufacturing or a similar high-tech manufacturing environment. Strong knowledge of solar module manufacturing processes , including solar cell production, lamination, testing, and assembly. Proven experience in implementing and managing Quality Management Systems (QMS) , such as ISO 9001, and knowledge of industry standards (IEC, UL, etc.). Expertise in statistical analysis tools, statistical process control (SPC) , root cause analysis , failure analysis , and other quality improvement methodologies (e.g., Lean, Six Sigma). Excellent leadership and team management skills, with the ability to motivate and guide cross-functional teams. Strong understanding of product testing techniques for solar modules, including I-V curve testing, electrical performance testing, environmental testing, and visual inspections. Hands-on experience with data analysis tools (e.g., Minitab, JMP) and quality management software (e.g., ERP, QMS systems). Strong communication skills, with the ability to communicate complex technical information to non-technical stakeholders. Ability to thrive in a fast-paced, dynamic manufacturing environment, balancing multiple priorities. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and other office tools. Preferred Qualifications: Six Sigma Black Belt or Green Belt certification. Experience in lean manufacturing , statistical process control (SPC) , and total quality management (TQM) . Knowledge of environmental, health, and safety (EHS) regulations in a manufacturing environment. Prior experience in managing supplier quality and conducting supplier audits. Familiarity with solar energy industry regulations and quality standards. Interested candidates can apply at hemlata.tiwari@sael.co

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Management Trainee - Training & Quality Responsibilities: New Hire Trainings and Refresher Sessions: Leads NHT program in line with client provided Training content to equip new hires with required knowledge on client processes and tools. Leads the Nesting team of Customer Service & Payment Support specialists to achieve performance goals to be assessed ready for movement to Operations • Quality Monitoring: Evaluate and audit calls/ cases handled by team members to check quality health of the team, providing feedback and implementing improvement plans as necessary to bring in required improvement. • Refresher Trainings and Process Knowledge Tests: Conduct regular training sessions to enhance the skills and knowledge of the team in line with new process updates and check retention through PKTs • Compliance Assurance: Ensure all collection activities comply with industry regulations and company policies. • Reporting: Prepare and present regular reports on team’s training and quality performance, challenges, and achievements to senior management. • Customer Interaction: Handle escalated customer issues and complaints, ensuring a high level of customer satisfaction during no new hire batches to stay update to date with process changes • Process Improvement: Identify opportunities for process improvements and implement changes to enhance efficiency and effectiveness. • Adhering to client defined Process Flows: Ensuring all operations activities during customer interactions comply with relevant process flows Qualifications we seek in you: Minimum Qualifications / Skills: • Leadership: Ability to inspire and lead new hire batches and Production teams towards achieving common goals in direction of knowledge management and retention. • Problem-Solving: Strong analytical skills to identify issues and develop effective solutions. • Communication: Excellent verbal and written communication skills to interact with team members and customers effectively. • Adaptability: Ability to work in a 24x7 fast-paced environment and adapt to changing priorities. • Working Window: Mandatory readiness to work during US hours of operations i.e. Evening/ Night shifts (India time) with rotational week offs o Shift window: 10 Hours shift (9 hours production + 1 hour break) o Shift timings in US Hours: ? 6:00 am - 3:00 pm MST ? 7:30 am - 4:45 pm MST ? 10:00 am - 7:00 pm MST o Shift timings in IND Hours: ? 6:30 pm - 3:30 am IST ? 8:00 pm - 5:15 am IST ? 10:30 pm - 7:30 am IST Education Qualification: Graduate or Post Graduate in any field • Advanced knowledge of MS Word & Excel. • Ability to work in a fast-paced environment where standards of quality and timelines are established. • High integrity to ensure compliance. • Ability to work effectively in a team. • Relevant experience with international IB/ OB Voice process • Mandatory experience in Training and/ or Quality function as Process Trainer and/ or Quality Auditor Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

-Monitor & maintain the temperature systems -Provide training & prepare training records -Check documents like packing sheets, Temp Records, Logger readings -Branch visit & perform self inspection activity for branches -Detailed JD will be provided Required Candidate profile - Male/Female willing to travel all branches (PAN India) - 1-3 yrs of relevant experience in food/pharma industry preferred - Must be able to communicate proficiently in English Perks and benefits PF, ESI, Mediclaim, Bonus, PL

Business Development Executive Responsibilities: - Familiarizing yourself with all products and services offered by our company. - Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department. - Attending networking activities to research and connect with prospective clients. - Maintaining meaningful relationships with existing clients to ensure that they are retained. - Suggesting upgrades or added products and services that may be of interest to clients. - Crafting business proposals and contracts to draw in more revenue from clients. - Negotiating with clients to secure the most attractive prices. - Equipping staff with the technical and social skills needed to enhance sales. - Reviewing clients' feedback and implementing necessary changes. - Remaining in tune with trends in consumption to ensure that our offerings remain relevant. Business Development Executive Requirements: - Degree in marketing, business administration, or similar. - Extensive sales experience. - Intuitive and insightful, particularly regarding human behavior. - Ability to generate revenue by identifying pain points and suggesting suitable products or services. - Professional yet affable disposition. - Neat, well-groomed appearance. - Great networking skills. - Excellent written and verbal communication. - Resourceful, with outstanding research skills. - Em>

The Role: Senior Associate , Independent Quality Team (IQT) The Team: The IQT function is part of Sustainable1s second line of defense, responsible for: Data Quality: Assess the processes, testing methodology and results of the Data Quality team Adherence to Internal Quality/Process Standards: Assess how well the first line is adhering to established procedures and standards for key areas. Facilitate the establishment of standards, where gaps are identified. Product Quality: Facilitate the establishment of standards. Assess (i) backward compatibility of key products, (ii) consistency of key product output with expected results, and (iii) the quality of disclosures in our product offerings for consistency with Methodologies, and sufficiency of transparency. Third Party Data Quality: For areas where S1 ingests third-party data, periodically assess the processes/methods used to evaluate the quality of the data. The team will consist of quality analysts/specialists that will work closely with the business, broader risk, and compliance teams to identify material quality concerns and develop remediation plans to address them. The Associate, ESG Data Quality will report to the Director, Independent Quality Team (IQT). The Impact: Quality is a critical component to ensure customer satisfaction and retention. Further, as the regulatory landscape in the sustainability space continues to rapidly evolve, the IQT function will be critical to ensure that S1 is positioned for upcoming regulation. What is in it for you? Opportunity to work with cross-functional teams across S1 Be part of the ongoing sustainability story Develop knowledge and understanding on ESG data frameworks, metrics, and reporting Responsibilities Support the development of IQTs strategy Use technology to develop an electronic quality monitoring framework to identify key risk areas and provide support for risk-based sampling. Report key themes, risks/opportunities to S1 leadership on the state of quality via dashboards, KPIs and key forums. Foster a culture of transparency around quality related issues/opportunities Work closely with S1 leadership to ensure adherence to any other internal or external audit management action plans (MAPs) Facilitate efforts to address quality related escalations through root cause analysis Develop knowledge on ESG data sets Liaise closely with Data Quality team What Were Looking For Bachelors or advanced degree in engineering, and/or finance 10+ years of experience in financial markets/industries preferably some of which in the quality domain We seek individuals with a strong background in technology and data analytics, particularly in developing electronic quality monitoring systems. Experience in ESG data/products is not mandatory but highly preferred Quality mindset and LEAN thinking Self-starter who can work independently and lead teams to a common goal by coaching and mentoring team members Good communication and stakeholder management skills across levels

SUMMARY Greetings, Excellent Opportunity for Male Candidates..!! Leading Apparel Brand is hiring for Retail Associate Apply Now Ludhiana Our Client is a UAE-based multinational conglomerate headquartered in Dubai. The group is involved in retailing apparel, footwear, consumer electronics, cosmetics & beauty products, home improvement, and baby products. The group also focuses on hospitality & leisure, healthcare, and mall management. Must Have - Minimum- 10th pass. Age will be between 18-25 years. Job Responsibilities:- Customer Service Follow grooming standards Welcome and greet every customer Follow Standard Phrases while interacting with customers Introduce yourself and offer a shopping bag to every customer Guide the customer to find the right product within the store Assist Customer if he needs any help Communicate to customers on product range/style, new product innovations, and store promotions/offers. Collate and share customer/merchandise feedback with DMs Target Achievement Achieve set Sales targets Use selling techniques to increase basket size Adherence to Retail Standards Responsible for display of received stocks Responsible for folding garments and stacking Responsible for Size cubing and right usage of hangers. Ensure all merchandise has bar-codes Maintain Carton free floor Adherence to plan-o-gram Maintain Displays, props, and signage acrylics as per the VM guidelines Contribute to shrinkage control through the recovery of merchandise from trial rooms and cash counters. Requirements -Minimum- 10th pass -Age-18-25 years -6 days working (week off between Monday to Thursday Any day) -Open for male Benefits Salary- 15000 NTH + PF & ESIC

Key Purpose of the Role To lead the implementation of inspection protocols and deploy field test kits at briquette and pellet processing units, ensuring on-site quality verification and adherence to specified standards for biomass fuel under the Green Energy initiatives. Responsibilities Field Inspection & Quality Monitoring: Field Test Kit Deployment & Management: Data Reporting & Documentation: Compliance & Improvement: What Key Tasks will be involved 1. Field Inspection & Quality Monitoring: a. Conduct regular site visits to briquette and pellet production units for inspection and sampling. b. Use field test kits to measure key parameters such as moisture content, calorific value (where applicable), ash content, and size consistency. c. Train plant operators and quality staff on the use and calibration of field test kits. d. Validate field results against lab-based quality benchmarks and report discrepancies. 2. Field Test Kit Deployment & Management: a. Implement and standardize the use of field test kits across multiple processing locations. b. Ensure availability, calibration, and maintenance of test kits and consumables. c. Develop user manuals, SOPs, and training modules for test kit operation. d. Evaluate and suggest upgrades or replacements for outdated or inefficient kits. 3. Data Reporting & Documentation: a. Record, compile, and analyze test data from field inspections. b. Submit timely reports to central QA team and management, highlighting quality trends and deviations. c. Maintain records of corrective actions taken at sites with non- compliance. 4. Compliance & Improvement: a. Ensure briquette and pellet producers comply with quality parameters outlined. b. Recommend process or material changes to improve product quality based on field data. c. Assist in developing a decentralized quality verification framework to support remote and rural units Opportunity Opportunity to work with a fast-growing company in a priority bio- energy sector Work with a highly engaged & motivated team Report To Manager Green channel Program Ideal Candidate Profile Area Criteria Expectations General Background Experience 24 years in field-based quality inspection, preferably in renewable energy, biomass, or agri-processing sectors Additional certification in Quality Control or Biomass Energy is a plus Technical Competency Knowledge Proficient in QA tools (e.g. RCA) and MS Office. Any Specific Need Strong knowledge of biomass briquette and pellet standards. Familiarity with sustainability and environmental compliance. Good communication and negotiation skills. Willingness to travel to vendor and plant locations regularly. Presentation/ Communication Skills Written and verbal communication, Communicate well with both external and internal customers Soft Skills Interpersonal Skills Hands-on experience with moisture meters, calorimeters, and basic lab instruments. Ability to troubleshoot and train users on field testing equipment. Strong observation, documentation, and analytical skills. Comfortable with field travel and rural deployment. KPI Measurable Key Performance Indicators (KPIs): % of units using field test kits as per SOP Accuracy and reliability of field test results vs. lab results No. of site staff trained on test kit usage Reduction in quality-related complaints from buyers/end users Turnaround time for reporting and corrective actions

Hiring for a Quality Analyst (technical Voice support) Skills - Hands-on exp in Service desk and ticketing tools Minimum 2 years exp as a QA CTC - Up to 6LPA Location - Pune Graduates only US Shifts Immediate joiners DM - 8529546798 (Divisha)

Floor quality control known as shop floor quality control, is the process of monitoring and managing the quality of products being manufactured on a production floor. Required Candidate profile To Apply, Call on- 9257050065, 9587886886

To assist in executing daily production activities for solar structure components, ensuring adherence to process flow, quality standards, and production targets. Responsible for coordination between departments, shopfloor operations, material flow.

IATA UFTAA Certified Diploma in Travel and Tourism Experience in fare audit with minimum 1 year experienceEnsure meeting of production targets Quality and Revenue targets and take responsibility Ensure process compliance with approved procedure and work manual documentation at the process level received from the Customer Ability to meet all targets set Take on additional responsibilities as and when the need arises High on Values and Integrity Ability to work in shifts Analytical and problem solving skills Graduate or Under Graduate

Greetings!! Immediate openings for Quality analyst-Int voice process Job Description: Graduate required with International Customer Service experience A Quality Analyst (QA) specializing in call audit and call monitoring typically works within customer service or call centers to ensure that communication with customers meets company standards and regulatory requirements. QA on papers with 1-2 years experience would be preferred Have Good Interpersonal and Coaching Skills Expertise in CSAT/NPS Analysis, RCA and BQM. Proficiency in Excel is mandate (PPT knowledge would be advantage) Preferably from US Healthcare (OB/IB), Banking, Insurance, Pensions and Mortgage. Interested Candidates can share your resume to - anitha.c@sagilityhealth.com

To manage quality operations of Poly Propylene and extrusion and products related to PBT Glass, Mica, poly carbonate etc.

Job Title: Team Lead US Operations Job Location: Pune (Magarpatta City) Experience: 4 to 5 years Shift: US Timings (Flexible for Day & Night Shifts) Working Days: 5 days per week Notice Period: Immediate to 30 days Work Mode: On-site (Work from Office - Mandatory) We are seeking a highly motivated Team Lead US Operations for our client to oversee and manage a team, ensure production targets are met, and maintain high-quality deliverables. The ideal candidate should have excellent team management, client communication, and process improvement skills while being flexible with US shifts and extended working hours when required. Job Role & Responsibilities: Strong client interaction experience, both verbal and written. Effective team handling, coordination, and driving production with the highest quality standards. Proficiency in MS Office, including Excel (VLOOKUP), PowerPoint, and other relevant tools. Key Responsibilities & Accountabilities (KRAs): Ensure daily production is completed within the specified Turnaround Time (TAT) as per client requirements. Achieve production and quality targets as defined by the client. Manage staffing, leaves, absenteeism , and team shrinkage effectively. Train and mentor new hires, providing support during On-the-Job Training (OJT). Identify process improvement opportunities and collaborate with Operations Managers for execution. Handle US client communication via emails and calls , ensuring seamless service delivery. Lead conference calls with onshore teams to discuss new processes and updates. Conduct regular team huddles and meetings to align on updates, challenges, and improvements. Provide timely performance feedback through quarterly reviews and one-on-one sessions . Support underperforming employees through coaching and development programs . Identify Performance Improvement Plan (PIP) requirements and coordinate with HR and Operations Managers. Manage team performance in key metrics, including customer satisfaction, quality, and Average Handling Time (AHT). Prepare and share daily, weekly, and monthly production and quality reports, along with billing reports with management. Assist in recruitment by conducting interviews and staffing as per process requirements. Stay flexible and adaptable to business requirements, ensuring operational excellence. Qualifications & Skills: Education: Graduate in any field. Technical Skills: Strong proficiency in MS Office (Excel, PowerPoint, VLOOKUP, etc.) . Soft Skills: Excellent verbal and written communication skills. Strong leadership and team management abilities. Ability to handle high-pressure environments and multitask effectively. Willingness to work in US shifts (Day & Night) and accommodate extended working hours if required. This is a fantastic opportunity for professionals with prior team management experience who are passionate about delivering high-quality operational results in a US-based process. If you meet the qualifications and are ready for a dynamic role, apply today!

Hiring for QA Collection process. Responsibilities: To audit each type of transactions for the given process as per the process/customers guidelines Understand the process and use of knowledge improvement aids to engage as an subject matter expert Reports quality scores for each process on daily /weekly and monthly basis Participate actively in improvement initiative driven by quality functions Manage QA work in line with BEST Quality Framework Participate in calibration process with fellow QAs under leadership of QL, client on regular appropriate intervals. Conduct analysis for errors and provide process insights on improvements Competencies: Delivers Customer Service Solves Problems Sound knowledge on Microsoft excel and Power point presentation Communicates Effectively Supports Colleague Development Contact: 9449900627 yamanurappa.kuri@teleperformancedibs.com

Pavans Group Techsoft Private Limited. is looking for Quality Analyst to join our dynamic team and embark on a rewarding career journey Developing and implementing quality control procedures Analyzing data to identify trends and areas for improvement Collaborating with cross-functional teams to resolve quality issues Documenting and communicating test results to stakeholders Participating in continuous improvement initiatives

Inspira Enterprise India Pvt. Ltd. is looking for Trainee to join our dynamic team and embark on a rewarding career journey Assisting experienced employees with their daily tasks and responsibilities Observing and gaining hands-on experience in various aspects of the job Receiving feedback and guidance from supervisors and mentors Completing assigned projects and tasks under the supervision of experienced employees Collaborating with team members and contributing to team projects Demonstrating a strong work ethic, positive attitude, and a willingness to learn and grow

As a Telecalling Outreach Executive, you will be responsible for conducting outbound telecalling to inform and educate contacts about our services. This role requires strong communication skills and a proactive approach to engaging with potential leads. Key Responsibilities : - Conduct outbound telecalling to introduce our services. - Provide detailed information and address inquiries effectively. - Follow up with leads to nurture relationships and gather feedback. - Maintain accurate records of all telecalling interactions. - Collaborate with team members to ensure efficient follow-up and support. Required Qualifications : - Any degree or equivalent. - Prior experience in telecalling or sales is preferred. - Excellent verbal communication skills in English and local languages. - Proficiency in MS Office (Word, Excel).

Tipsultant is looking for Free Lancer to join our dynamic team and embark on a rewarding career journey Works independently on client-based projects Delivers services across writing, design, coding, etc Manages own schedule, finances, and communication Builds portfolio and maintains client relations

Update our Quality Management System (QMS) Set detailed guidelines on what needs to be checked and what the quality standards are Audit our systems based on ISO 9001:2015 requirements Determine quality metrics for all manufacturing procedures