1023 Quality Monitoring Jobs - Page 3

Hiring for Quality Analyst _ ( Only Whats up 9738998874 Salman ) Core Competencies & Requirements: Minimum of 2 years experience in the Customer Care Center with at least 1year experience in auditing calls, emails or chats. Must be rated satisfactory or better in all areas of performance and currently not on any policy violation. Must be at a senior associate level or higher Requires the application of special or skill knowledge and/or pertinent techniques to work assignments Requires the ability to work and make decisions independently Requires the ability to communicate effectively (verbally and written) Requires analytical skills with ability to visualize and articulate concepts. Maintains high level of urgency and managing in an environment of immediacy and high visibility. Must be organized, detail oriented, and attentive to follow-through. Requires skilled knowledge and experience in Microsoft Word and Excel. Please find the below google form without fail. https://forms.gle/TSDLdX7LddWYLtUV9 Interested can fill below Googel from without fail and share the resume to salman.khan@randstad.in OR Whats app 9738998874.

BUSINESS TRANSFORMATION CONSULTANT-TALENT DEVELOPMENT OPTIMIZATION PROCESSES As Service Associate -Payroll,you will be supporting the end-to-end payroll related activities while ensuring you are in adherence to the policies and processes. Your primary responsibilities include: Process any payroll data in accordance with legal, IBM and the customer requirements related to personal data protection Ensure the timeliness of payroll processing (sending inputs to payroll services providers, approving payrolls) Ensure the timeliness of payroll payments processing (requesting uploads and payments releases, uploading payroll payments into the bank system, monitoring the rejected payments) Carry out the validation of payroll inputs and the reconciliation of output files and properly handle any discovered errors/discrepancies Monitor execution of compliance activities if required Perform any activities related to electronic payslips handling Communicate any risks to payroll process or deadlines in accordance with escalation paths Interact with employees, client, payroll stakeholders or third party providers to process payroll data and ensure the correct and timely pay Report the status of payroll cycle in a timely and accurate manner Support year end processes or any other country specific processes not related to monthly payroll cycle Initiate and actively supporting any continuous improvement activities or other process and/or tools improvements using the existing change management channels Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 2-3 years experience in payroll operations for any International IT / ITES Company Good communication skills in English both oral & written Strong knowledge of MS Excel and MS Word Ability to pre-empt potential issues and reprioritize work to meet ever changing needs of customers both internal and external; proactively follows up with key customers on resolution and action plans Ability to think through complex issues and situations and develop robust, well thought out solutions which meet the need of the business Effectively Works with Others - Works well with internal customers and external suppliers and can positively influence others in problem solving and work process improvements Excellent Customer Service skills ability to communicate to all people at all levels within the organization. Must have the ability to resolve difficult customer service issues High degree of numeracy skills with meticulous attention to details Team work the ability to work well within the team is key to this role Preferred technical and professional experience Ambitious individual who can work under their own direction towards agreed targets/goals. Ability to work under tight timelines and have been part of change management initiatives. Proven interpersonal skills while contributing to team effort by accomplishing related results as needed Enhance technical skills by attending educational workshops, reviewing publications etc.

We are currently hiring Project Engineer for a Data Centre client in Mahape Qualification: BE - Mechanical / Electrical Experience: 6-8 years of building construction projects Roles & Responsibilities Design coordination Monitoring of ongoing works Coordination with contractor and consultants Resolving site issues to achieve required progress Monitoring of quality Verification of measurements of work done Testing of installations done

Primary Purpose of Role: To provide information, technical advice and support to all project team members on HSE related matters and to undertake regular review, inspections and audit to sustain the HSE standards in the project. Functional Relationships: Be an active member of site team and provide support and advice on HSE related matters. Actively participate on site related HSE activities and involve other site team members. Being a subject matter expert, focus on continuous development and growth of business. Key Functional Areas: Undertake duties as directed by the Operations Manager & City Senior Safety Lead. Ensure the Project Safety Plan is maintained and adopted on site. Undertake regular review of HSE performance in the project and work with site team to ensure that HSE standards are communicated and followed on site. Conduct regular HSE inspections at site and circulate the report. Recommend for improvements and provide corrective actions for implementations. Follow-up on timely closure of Inspection points. Compile and submit monthly HSE Report at the end of each month to the Project Lead and keep track on all HSE statistical data. Establish and communicate site emergency plan and procedures and to carry out review and update in regular intervals. Maintain & assist site team for development of project HS risk assessment. To establish the level of controls before work commences. Monitor that all visitors to the project have signed the site attendance visitors register and are escorted at all times unless they have been formally inducted. Ensure any hazard complain raised related to HSE is properly investigated, rectified and closed and recorded on Hazard Report Log. Maintain & monitor the inspection & test plan of all plant & equipments on site. Provide information, technical advice and support to construction teams on HSE related issues. Maintain & disseminate statistical information regarding incidents near misses and injuries to all concerned. Ensure that all incidents occurred on site are reported on timely manners and provide necessary support to site team on incident management. Participate on incident investigation with recommended action plan and timely closure to prevent reoccurrence. Maintain all necessary HSE documents as per process & standards. Provide timely & constructive feedback to project lead on competency level of HSE performance of contractors and vendors on site. Conduct and monitor site HSE training as required for all members on site. To ensure that all latest legislation, code of practices, standards and procedures are communicated to all concerned. Assist site team to review HSE considerations for selection of contractors, sub-contractors, vendors and suppliers. Facilitate possible HSE escalations to Operations Managers and City Senior Safety Lead before escalation from client and maintain client relationship. Ensure that team discipline is maintained at site.

Primary Purpose of Role: To provide information, technical advice and support to all project team members on HSE related matters and to undertake regular review, inspections and audit to sustain the HSE standards in the project. Functional Relationships: Be an active member of site team and provide support and advice on HSE related matters. Actively participate on site related HSE activities and involve other site team members. Being a subject matter expert, focus on continuous development and growth of business. Key Functional Areas: Undertake duties as directed by the Operations Manager & City Senior Safety Lead. Ensure the Project Safety Plan is maintained and adopted on site. Undertake regular review of HSE performance in the project and work with site team to ensure that HSE standards are communicated and followed on site. Conduct regular HSE inspections at site and circulate the report. Recommend for improvements and provide corrective actions for implementations. Follow-up on timely closure of Inspection points. Compile and submit monthly HSE Report at the end of each month to the Project Lead and keep track on all HSE statistical data. Establish and communicate site emergency plan and procedures and to carry out review and update in regular intervals. Maintain & assist site team for development of project HS risk assessment. To establish the level of controls before work commences. Monitor that all visitors to the project have signed the site attendance visitors register and are escorted at all times unless they have been formally inducted. Ensure any hazard complain raised related to HSE is properly investigated, rectified and closed and recorded on Hazard Report Log. Maintain & monitor the inspection & test plan of all plant & equipments on site. Provide information, technical advice and support to construction teams on HSE related issues. Maintain & disseminate statistical information regarding incidents near misses and injuries to all concerned. Ensure that all incidents occurred on site are reported on timely manners and provide necessary support to site team on incident management. Participate on incident investigation with recommended action plan and timely closure to prevent reoccurrence. Maintain all necessary HSE documents as per process & standards. Provide timely & constructive feedback to project lead on competency level of HSE performance of contractors and vendors on site. Conduct and monitor site HSE training as required for all members on site. To ensure that all latest legislation, code of practices, standards and procedures are communicated to all concerned. Assist site team to review HSE considerations for selection of contractors, sub-contractors, vendors and suppliers. Facilitate possible HSE escalations to Operations Managers and City Senior Safety Lead before escalation from client and maintain client relationship. Ensure that team discipline is maintained at site.

Primary Purpose of Role : To provide information, technical advice and support to all project team members on HSE related matters and to undertake regular review, inspections and audit to sustain the HSE standards in the project. Functional Relationships: Be an active member of site team and provide support and advice on HSE related matters. Actively participate on site related HSE activities and involve other site team members. Being a subject matter expert, focus on continuous development and growth of business. Key Functional Areas Undertake duties as directed by the Operations Manager & City Senior Safety Lead. Ensure the Project Safety Plan is maintained and adopted on site. Undertake regular review of HSE performance in the project and work with site team to ensure that HSE standards are communicated and followed on site. Conduct regular HSE inspections at site and circulate the report. Recommend for improvements and provide corrective actions for implementations. Follow-up on timely closure of Inspection points. Compile and submit monthly HSE Report at the end of each month to the Project Lead and keep track on all HSE statistical data. Establish and communicate site emergency plan and procedures and to carry out review and update in regular intervals. Maintain & assist site team for development of project HS risk assessment. To establish the level of controls before work commences. Monitor that all visitors to the project have signed the site attendance / visitors register and are escorted at all times unless they have been formally inducted. Ensure any hazard / complain raised related to HSE is properly investigated, rectified and closed and recorded on Hazard Report Log. Maintain & monitor the inspection & test plan of all plant & equipments on site. Provide information, technical advice and support to construction teams on HSE related issues. Maintain & disseminate statistical information regarding incidents near misses and injuries to all concerned. Ensure that all incidents occurred on site are reported on timely manners and provide necessary support to site team on incident management. Participate on incident investigation with recommended action plan and timely closure to prevent reoccurrence. Maintain all necessary HSE documents as per process & standards. Provide timely & constructive feedback to project lead on competency level of HSE performance of contractors and vendors on site. Conduct and monitor site HSE training as required for all members on site. To ensure that all latest legislation, code of practices, standards and procedures are communicated to all concerned. Assist site team to review HSE considerations for selection of contractors, subcontractors, vendors and suppliers. Facilitate possible HSE escalations to Operations Managers and City Senior Safety Lead before escalation from client and maintain client relationship. Ensure that team discipline is maintained at site

Primary Purpose of Role : To provide information, technical advice and support to all project team members on HSE related matters and to undertake regular review, inspections and audit to sustain the HSE standards in the project. Functional Relationships: Be an active member of site team and provide support and advice on HSE related matters. Actively participate on site related HSE activities and involve other site team members. Being a subject matter expert, focus on continuous development and growth of business. Key Functional Areas Undertake duties as directed by the Operations Manager & City Senior Safety Lead. Ensure the Project Safety Plan is maintained and adopted on site. Undertake regular review of HSE performance in the project and work with site team to ensure that HSE standards are communicated and followed on site. Conduct regular HSE inspections at site and circulate the report. Recommend for improvements and provide corrective actions for implementations. Follow-up on timely closure of Inspection points. Compile and submit monthly HSE Report at the end of each month to the Project Lead and keep track on all HSE statistical data. Establish and communicate site emergency plan and procedures and to carry out review and update in regular intervals. Maintain & assist site team for development of project HS risk assessment. To establish the level of controls before work commences. Monitor that all visitors to the project have signed the site attendance / visitors register and are escorted at all times unless they have been formally inducted. Ensure any hazard / complain raised related to HSE is properly investigated, rectified and closed and recorded on Hazard Report Log. Maintain & monitor the inspection & test plan of all plant & equipments on site. Provide information, technical advice and support to construction teams on HSE related issues. Maintain & disseminate statistical information regarding incidents near misses and injuries to all concerned. Ensure that all incidents occurred on site are reported on timely manners and provide necessary support to site team on incident management. Participate on incident investigation with recommended action plan and timely closure to prevent reoccurrence. Maintain all necessary HSE documents as per process & standards. Provide timely & constructive feedback to project lead on competency level of HSE performance of contractors and vendors on site. Conduct and monitor site HSE training as required for all members on site. To ensure that all latest legislation, code of practices, standards and procedures are communicated to all concerned. Assist site team to review HSE considerations for selection of contractors, subcontractors, vendors and suppliers. Facilitate possible HSE escalations to Operations Managers and City Senior Safety Lead before escalation from client and maintain client relationship. Ensure that team discipline is maintained at site

To provide information, technical advice and support to all project team members on HSE related matters and to undertake regular review, inspections and audit to sustain the HSE standards in the project. Functional Relationships: Be an active member of site team and provide support and advice on HSE related matters. Actively participate on site related HSE activities and involve other site team members. Being a subject matter expert, focus on continuous development and growth of business. Key Functional Areas Undertake duties as directed by the Operations Manager & City Senior Safety Lead. Ensure the Project Safety Plan is maintained and adopted on site. Undertake regular review of HSE performance in the project and work with site team to ensure that HSE standards are communicated and followed on site. Conduct regular HSE inspections at site and circulate the report. Recommend for improvements and provide corrective actions for implementations. Follow-up on timely closure of Inspection points. Compile and submit monthly HSE Report at the end of each month to the Project Lead and keep track on all HSE statistical data. Establish and communicate site emergency plan and procedures and to carry out review and update in regular intervals. Maintain & assist site team for development of project HS risk assessment. To establish the level of controls before work commences. Monitor that all visitors to the project have signed the site attendance visitors register and are escorted at all times unless they have been formally inducted. Ensure any hazard complain raised related to HSE is properly investigated, rectified and closed and recorded on Hazard Report Log. Maintain & monitor the inspection & test plan of all plant & equipments on site. Provide information, technical advice and support to construction teams on HSE related issues. Maintain & disseminate statistical information regarding incidents near misses and injuries to all concerned. Ensure that all incidents occurred on site are reported on timely manners and provide necessary support to site team on incident management. Participate on incident investigation with recommended action plan and timely closure to prevent reoccurrence. Maintain all necessary HSE documents as per process & standards. Provide timely & constructive feedback to project lead on competency level of HSE performance of contractors and vendors on site. Conduct and monitor site HSE training as required for all members on site. To ensure that all latest legislation, code of practices, standards and procedures are communicated to all concerned. Assist site team to review HSE considerations for selection of contractors, subcontractors, vendors and suppliers. Facilitate possible HSE escalations to Operations Managers and City Senior Safety Lead before escalation from client and maintain client relationship. Ensure that team discipline is maintained at site

To provide information, technical advice and support to all project team members on HSE related matters and to undertake regular review, inspections and audit to sustain the HSE standards in the project. Functional Relationships: Be an active member of site team and provide support and advice on HSE related matters. Actively participate on site related HSE activities and involve other site team members. Being a subject matter expert, focus on continuous development and growth of business. Key Functional Areas Undertake duties as directed by the Operations Manager & City Senior Safety Lead. Ensure the Project Safety Plan is maintained and adopted on site. Undertake regular review of HSE performance in the project and work with site team to ensure that HSE standards are communicated and followed on site. Conduct regular HSE inspections at site and circulate the report. Recommend for improvements and provide corrective actions for implementations. Follow-up on timely closure of Inspection points. Compile and submit monthly HSE Report at the end of each month to the Project Lead and keep track on all HSE statistical data. Establish and communicate site emergency plan and procedures and to carry out review and update in regular intervals. Maintain & assist site team for development of project HS risk assessment. To establish the level of controls before work commences. Monitor that all visitors to the project have signed the site attendance visitors register and are escorted at all times unless they have been formally inducted. Ensure any hazard complain raised related to HSE is properly investigated, rectified and closed and recorded on Hazard Report Log. Maintain & monitor the inspection & test plan of all plant & equipments on site. Provide information, technical advice and support to construction teams on HSE related issues. Maintain & disseminate statistical information regarding incidents near misses and injuries to all concerned. Ensure that all incidents occurred on site are reported on timely manners and provide necessary support to site team on incident management. Participate on incident investigation with recommended action plan and timely closure to prevent reoccurrence. Maintain all necessary HSE documents as per process & standards. Provide timely & constructive feedback to project lead on competency level of HSE performance of contractors and vendors on site. Conduct and monitor site HSE training as required for all members on site. To ensure that all latest legislation, code of practices, standards and procedures are communicated to all concerned. Assist site team to review HSE considerations for selection of contractors, subcontractors, vendors and suppliers. Facilitate possible HSE escalations to Operations Managers and City Senior Safety Lead before escalation from client and maintain client relationship. Ensure that team discipline is maintained at site

To provide information, technical advice and support to all project team members on HSE related matters and to undertake regular review, inspections and audits to sustain the HSE standards in the project. Functional Relationships: Be an active member of site team and provide support and advice on HSE related matters. Actively participate in site-related HSE activities and involve other site team members. Being a subject matter expert, focus on continuous development and growth of business. Key Functional Areas Undertake duties as directed by the Operations Manager & City Senior Safety Lead. Ensure the Project Safety Plan is maintained and adopted on site. Undertake regular review of HSE performance in the project and work with site team to Ensure that HSE standards are communicated and followed on site. Conduct regular HSE inspections at the site and circulate the report. Recommend for improvements and provide corrective actions for implementations. Follow-up on timely closure of inspection points. Compile and submit monthly HSE Report at the end of each month to the Project Lead and keep track of all HSE statistical data. Establish and communicate site emergency plan and procedures and carry out Review and update at regular intervals. Maintain & assist the site team for the development of the project HS risk assessment. To establish the level of controls before work commences. Monitor that all visitors to the project have signed the site attendance/visitors register and are escorted at all times unless they have been formally inducted. Ensure any hazard/complaint raised related to HSE is properly investigated and rectified and closed and recorded on the Hazard Report Log. Maintain & monitor the inspection & test plan of all plant & equipment on site. Provide information, technical advice and support to construction teams on HSE related issues. Maintain & disseminate statistical information regarding incidents near misses and injuries to all concerned. Ensure that all incidents that occurred on site are reported in timely manners and provide necessary support to the site team on incident management. Participate on incident investigation with recommended action plan and timely closure to prevent reoccurrence. Maintain all necessary HSE documents as per process & standards. Provide timely & constructive feedback to project lead on competency level of HSE performance of contractors and vendors on site. Conduct and monitor site HSE training is required for all members on site. To ensure that all latest legislation, code of practices, standards and procedures are communicated to all concerned. Assist the site team to review HSE considerations for the selection of contractors, subcontractors, vendors, and suppliers. Facilitate possible HSE escalations to Operations Managers and City Senior Safety Lead before escalation from the client and maintain the client relationship. Ensure that team discipline is maintained at site

To provide information, technical advice and support to all project team members on HSE related matters and to undertake regular review, inspections and audits to sustain the HSE standards in the project. Functional Relationships: Be an active member of site team and provide support and advice on HSE related matters. Actively participate in site-related HSE activities and involve other site team members. Being a subject matter expert, focus on continuous development and growth of business. Key Functional Areas Undertake duties as directed by the Operations Manager & City Senior Safety Lead. Ensure the Project Safety Plan is maintained and adopted on site. Undertake regular review of HSE performance in the project and work with site team to Ensure that HSE standards are communicated and followed on site. Conduct regular HSE inspections at the site and circulate the report. Recommend for improvements and provide corrective actions for implementations. Follow-up on timely closure of inspection points. Compile and submit monthly HSE Report at the end of each month to the Project Lead and keep track of all HSE statistical data. Establish and communicate site emergency plan and procedures and carry out Review and update at regular intervals. Maintain & assist the site team for the development of the project HS risk assessment. To establish the level of controls before work commences. Monitor that all visitors to the project have signed the site attendance/visitors register and are escorted at all times unless they have been formally inducted. Ensure any hazard/complaint raised related to HSE is properly investigated and rectified and closed and recorded on the Hazard Report Log. Maintain & monitor the inspection & test plan of all plant & equipment on site. Provide information, technical advice and support to construction teams on HSE related issues. Maintain & disseminate statistical information regarding incidents near misses and injuries to all concerned. Ensure that all incidents that occurred on site are reported in timely manners and provide necessary support to the site team on incident management. Participate on incident investigation with recommended action plan and timely closure to prevent reoccurrence. Maintain all necessary HSE documents as per process & standards. Provide timely & constructive feedback to project lead on competency level of HSE performance of contractors and vendors on site. Conduct and monitor site HSE training is required for all members on site. To ensure that all latest legislation, code of practices, standards and procedures are communicated to all concerned. Assist the site team to review HSE considerations for the selection of contractors, subcontractors, vendors, and suppliers. Facilitate possible HSE escalations to Operations Managers and City Senior Safety Lead before escalation from the client and maintain the client relationship. Ensure that team discipline is maintained at site

remote typeOn-site locationsNoida, UP time typeFull time posted onPosted 2 Days Ago job requisition idREQ424388 Position Senior Executive Customer Relationship Business Property and Asset management, Noida Job Overview You will be the face of JLL at the clients site and will be responsible for interacting and addressing the needs of guests / tenants by maintaining strong public relations, taking feedback / suggestions. You will also be responsible for: Understand business and ensures there is integration between business and technology. Work closely with the operations and technical teams and is a major contributor to the requirements specification deliverable Provides analytic support by coordinating data extraction from various databases and data interpretation. Create report templates and data gathering tools to meet desired future standard Data custodian & controller Trend analysis and aligning with account management team Technology Tools incl Helpdesk Trending and Analytics Deliver output files for reports and dashboards Sign off on data roadworthiness Facilitate Reporting on compliances Seek and collate data for analytics Generate MIS and reports as management requirement Predictive reporting Work with finance on budget targets Cross verification of data as per agreed TOR time to time Generate Daily reports, Weekly reports, MMR, QBR, ABR etc. and own the reports. Custodian of all Site team statutory compliances , their documentation and records Would be responsible for all Audits related to compliance and will upload the OGS Compliance tool with all requisite documents Building statutory compliances are to be tracked for expiration and renewals All documentation recording to be ensured on shared folders related to compliance Site details You will be working at commercial site which is located at Gurgaon. Site dynamics Work ScheduleSite teame.g.Property Manager +2 Other details if any Sound like you? Here is what were looking for Being Analytical and Meticulous Your role will involve coordination with various teams. You will be paying attention to detail and have excellent problem-solving skills. You will be using logic to trouble shoot problems; and assign and monitor maintenance projects. You should have a good knowledge of the working procedures. Qualifications You will have a Degree / Diploma in Electrical/Mechanical OR any equivalent, with min 3-5 years of work experience in Real Estate/ Hotel or Construction Industry. For residential sites candidates with residential experience will be preferred. What we can do for you At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today! Location On-site Noida, UP Scheduled Weekly Hours: 48 JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy . Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

remote typeOn-site locationsNoida, UP time typeFull time posted onPosted 2 Days Ago job requisition idREQ424388 Position Senior Executive Customer Relationship Business Property and Asset management, Noida Job Overview You will be the face of JLL at the clients site and will be responsible for interacting and addressing the needs of guests / tenants by maintaining strong public relations, taking feedback / suggestions. You will also be responsible for: Understand business and ensures there is integration between business and technology. Work closely with the operations and technical teams and is a major contributor to the requirements specification deliverable Provides analytic support by coordinating data extraction from various databases and data interpretation. Create report templates and data gathering tools to meet desired future standard Data custodian & controller Trend analysis and aligning with account management team Technology Tools incl Helpdesk Trending and Analytics Deliver output files for reports and dashboards Sign off on data roadworthiness Facilitate Reporting on compliances Seek and collate data for analytics Generate MIS and reports as management requirement Predictive reporting Work with finance on budget targets Cross verification of data as per agreed TOR time to time Generate Daily reports, Weekly reports, MMR, QBR, ABR etc. and own the reports. Custodian of all Site team statutory compliances , their documentation and records Would be responsible for all Audits related to compliance and will upload the OGS Compliance tool with all requisite documents Building statutory compliances are to be tracked for expiration and renewals All documentation recording to be ensured on shared folders related to compliance Site details You will be working at commercial site which is located at Gurgaon. Site dynamics Work ScheduleSite teame.g.Property Manager +2 Other details if any Sound like you? Here is what were looking for Being Analytical and Meticulous Your role will involve coordination with various teams. You will be paying attention to detail and have excellent problem-solving skills. You will be using logic to trouble shoot problems; and assign and monitor maintenance projects. You should have a good knowledge of the working procedures. Qualifications You will have a Degree / Diploma in Electrical/Mechanical OR any equivalent, with min 3-5 years of work experience in Real Estate/ Hotel or Construction Industry. For residential sites candidates with residential experience will be preferred. What we can do for you At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today! Location On-site Noida, UP Scheduled Weekly Hours: 48 JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy . Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

remote typeOn-site locationsGurugram, HR time typeFull time posted onPosted 2 Days Ago job requisition idREQ406755 Position: Apprentice, Energy and Sustainability. Business Property and Asset Management What this job involves You will be the face of JLL at the clients site and will be responsible for interacting and addressing the needs of guests / tenants by maintaining strong public relations, taking feedback / suggestions. You will also be responsible for: Assist in collecting and analyzing energy consumption data. Support the implementation of energy-saving initiatives. Help maintain and update sustainability documentation and reports. Participate in energy audits and site assessments. Contribute to the development of sustainability strategies and action plans. Assist in monitoring and reporting on key performance indicators (KPIs) related to energy and sustainability. Support the team in researching new technologies and best practices in energy efficiency and sustainability. Help organize and participate in sustainability awareness campaigns and events. Sound like you? Here is what were looking for: Being Analytical and Meticulous Your role will involve coordination with various teams. You will be paying attention to detail and have excellent problem-solving skills. You will be using logic to trouble shoot problems; and assign and monitor maintenance projects. You should have a good knowledge of the working procedures. Qualifications Currently pursuing or recently completed a degree in Environmental Science, Sustainability, Engineering, or a related field. Strong interest in energy management, sustainability, and environmental issues. Basic understanding of energy systems and environmental regulations eg green building certifications (e.g., LEED, BREEAM). Understanding of renewable energy technologies Proficiency in Microsoft Office Suite, particularly Excel. Excellent analytical and problem-solving skills. Strong written and verbal communication abilities. Ability to work independently and as part of a team. Location On-site Gurugram, HR Scheduled Weekly Hours: 40 JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy . Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

Hiring for a Quality Analyst (technical Voice support) Skills - Hands-on exp in Service Desk domain and auditing calls Minimum 2 years exp as a QA CTC - Up to 6LPA Location - Pune Graduates only US Shifts Immediate joiners DM - 8529546798 (Divisha)

Cooperate, coordinate and communicate with other departments to ensure good customer experience and taking customer feedback, after every service request/ complaint and sharing the feedback points with the team for improvement of services. Maintaining a hospitality outlook and always look presentable. Taking ownership of the request or complaint and ensuring they are handled effectively within TAT Taking daily rounds of the premises and reporting any lapses/ observations to the relevant team. Conducting timely Customer Feedback Surveys and sharing the reports with the client/management. Responding to emergency situations (as per JLL policies) and contact the proper authorities when needed Being familiar with lost and found procedures. Nominating and attending the training programs at site/ JLL office. Addressing concerns through daily checking of mails for priority requests. Receiving calls and emails from clients. Ensuring closure of complaints by proper communication to stakeholders. Helping in activities like filing, checking and maintaining inventory records, MMR, DMR, complaint trackers, dashboard etc. Updating the handover/ takeover register before end of shift for all completed/pending tasks. Managing and participating in events, overlooking general maintenance and guest handling.

What this job involves You will be the face of JLL at the clients site and will be responsible for interacting and addressing the needs of guests / tenants by maintaining strong public relations, taking feedback / suggestions. You will also be responsible for: Assist in collecting and analyzing energy consumption data. Support the implementation of energy-saving initiatives. Help maintain and update sustainability documentation and reports. Participate in energy audits and site assessments. Contribute to the development of sustainability strategies and action plans. Assist in monitoring and reporting on key performance indicators (KPIs) related to energy and sustainability. Support the team in researching new technologies and best practices in energy efficiency and sustainability. Help organize and participate in sustainability awareness campaigns and events. Sound like you Here is what were looking for: Being Analytical and Meticulous Your role will involve coordination with various teams. You will be paying attention to detail and have excellent problem-solving skills. You will be using logic to trouble shoot problems; and assign and monitor maintenance projects. You should have a good knowledge of the working procedures. Qualifications Currently pursuing or recently completed a degree in Environmental Science, Sustainability, Engineering, or a related field. Strong interest in energy management, sustainability, and environmental issues. Basic understanding of energy systems and environmental regulations eg green building certifications (e.g., LEED, BREEAM). Understanding of renewable energy technologies Proficiency in Microsoft Office Suite, particularly Excel. Excellent analytical and problem-solving skills. Strong written and verbal communication abilities. Ability to work independently and as part of a team.

Hiring for Quality Analyst Designation: Quality Analyst Shifts : Night Shifts Exp : Minimum 2 years of experience required Budget : 6.5 LPA (including 10% variable pay) Location- Ambattur, Chennai Please call Hemant 9715166618 for more info. Responsibilities for Quality Analyst Conduct regular evaluations of technical support interactions, to assess adherence to quality standards and service level agreements (SLAs). Identify trends, patterns, and recurring issues in customer interactions, and provide actionable insights to management for process improvements and training initiatives. Develop and implement quality assurance (QA) processes, guidelines, and evaluation criteria to ensure consistency and accuracy in technical support delivery. Collaborate with team leads, trainers, and subject matter experts to design and deliver targeted coaching and training sessions based on identified areas of improvement. Generate comprehensive reports and analytics on quality metrics, defect trends, and performance indicators to track progress and measure the effectiveness of quality improvement efforts. Act as a subject matter expert on technical support processes, systems, and product knowledge, providing guidance and assistance to support representatives as needed. Participate in cross-functional meetings and initiatives to represent the quality perspective and advocate for customer-centric solutions. Stay updated on industry best practices, emerging technologies, and advancements in technical support methodologies to continuously enhance the quality-of-service delivery. Qualifications for Quality Analyst Bachelors degree in computer science, Information Technology, or related field preferred. Proven experience in technical support or customer service roles, with a focus on troubleshooting network-related issues. Strong analytical skills and attention to detail, with the ability to assess complex technical scenarios and identify root causes of customer concerns. Excellent communication skills, both verbal and written, with the ability to articulate technical concepts clearly and effectively to diverse audiences. Proficiency in using quality monitoring tools / MS ofice Demonstrated ability to work collaboratively in a team-oriented environment, fostering positive relationships and driving results through influence and persuasion. Flexibility to adapt to changing priorities and business needs in a fast- paced, dynamic environment. Immediate joining required Please call Hemant 9715166618 for more info. Thanks, Hemant 9715166618

Your Role We are seeking for Customer Service Executives (International ) to join our team. The successful candidate will be responsible for delivering exceptional customer support, handling international client queries, resolving issues effeciently, and ensuring customer satisfaction through effective communication and problem sloving skills. In this role you will play a key role in: Make outbound calls to US-based insurance companies/patients/Helpdesk as per process requirements. Engage customers in meaningful conversations to promote products/services or gather required information. Achieve daily/weekly/monthly Targets and conversion targets. Handle objections professionally and escalate complex issues when necessary. Collaborate with team leads and quality analysts to improve call quality and performance. Ensure compliance with company policies and US calling regulations Your Profile Required Skills & Qualifications: Bachelors degree or equivalent. 2 - 3 years of experience in outbound calling, preferably for US clients. Open to Work from Office Excellent verbal communication and interpersonal skills. Familiarity with CRM tools and call centre software. Ability to work night shifts and adapt to US time zones. Goal-oriented with a positive attitude and strong work ethic. Knowledge of International culture and customer behaviour. What you"ll love about working here You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work. Were committed to ensure that people of all backgrounds feel encouraged and have a sense of belonging at Capgemini. You are valued for who you are, and you can bring your original self to work. At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.

Job Role: Quality Analyst & Trainer Location: Lucknow & Kolkata Salary Package: 20K-26K Work from office Qualifications: Education: Any Bachelor's degree Experience: 6 months or above of experience in compliance, with a focus on data analysis and in training and development, with a focus on process training, in BPO (Customer Service) sector Skills: Strong understanding of organizational processes, workflows, and best practices Excellent communication, presentation, and facilitation skills Proficiency in Quality methodologies, tools, and technologies Analytical mindset with the ability to evaluate, assess and improve process and the outcomes MS-Office & G-Suite proficiency Collaborative, adaptable, and innovative approach to compliance and development Interview Mode: Virtual or walkin If interested please drop your resume on WhatsApp: HR Rajat: 8810706414 HR Siddharth: 9236454875

Role Purpose The purpose o central quality analyst role is to conduct quality audits and perform analytics in different areas as defined by central quality team, supporting the project teams in ensuring higher client satisfaction Do 1. Conduct process quality audits as per plan Conduct various process audits as per guidelines and SPOs defined in QMS Prepare findings from the report and share it with the account/ project leadership on daily/ weekly/ monthly, as required Conduct weekly analysis to identify the error trends and for top 2 errors, conduct root cause analysis (RCA) Conduct calibration communication to communicate any changes from the client and conduct refresher trainings to bridge any skill gap due to these changes 2. Conduct analysis, report generation and process compliance in different areas like metrics office, CAG, Process Definition Ensure processes to be followed in Wipro in terms of all quality norms in the areas of project management and highlight potential risks Provide insights and process guidance to the projects as per the need Prepare timely dashboards, reports, insights and share with the central quality and delivery teams to ensure minimum client escalation From time to time highlight any critical escalations where the central quality teams intervention is required in any BU project team Automate the report generations etc to ensure minimization of non-value added tasks, ensuring maximum utilization of existing platforms and their increased adoption Mandatory Skills: PLM Domain . Experience: 3-5 Years .

You are an experienced Team Lead - Customer Support joining a dynamic team within a cloud-based messaging platform company. Your key responsibilities include managing a team of support agents, enhancing performance, coaching, and ensuring customer satisfaction. Experience with Salesforce and Zoho CRM platforms is essential for workflow management and operational efficiency. Additionally, experience in handling US clients and providing B2B support in a cloud-based or SaaS environment is required. Your responsibilities involve team leadership, performance management, coaching & development, quality monitoring, customer support operations, reporting & analysis, tool management & integration, escalation management, cross-functional collaboration, and process improvement. You will generate customer support reports, oversee day-to-day operations, conduct quality assurance monitoring, and address escalated customer issues. To thrive in this role, you should lead with impact, own the customer experience, be data-driven, master the tools, stay agile & adaptive, collaborate for success, and drive continuous improvement. The successful candidate will have 8+ years of customer support experience, including at least 2 years in a leadership role within a cloud-based or SaaS platform. A Bachelor's degree in Computer Science, Engineering, or a related technical field is mandatory. Strong technical skills with Salesforce and Zoho CRM, leadership abilities, customer-centric mindset, excellent communication skills, problem-solving skills, and familiarity with support tools are required. Experience in performance management, cloud technologies, data analytics, and messaging services is beneficial.,

The Inpatient Coding Auditor is a seasoned auditor and certified professional coder with extensive expertise in inpatient coding and auditing across various specialties. Your primary focus will be to ensure coding accuracy and compliance at the highest standards, crucial for maintaining data integrity and reimbursement. You will need advanced knowledge of MS and APR grouping methodologies, exceptional attention to detail, and effective collaboration skills with internal teams to drive continuous improvement in coding practices. Performing data analytics on coded data will be essential to identify trends and patterns in coding errors. Collaborating with internal staff is a key responsibility to enhance documentation, coding, and compliance. You will review and assess coding quality on accounts completed by Medical Coders, ensuring that clinical documentation supports the codes assigned and meets necessary standards. Adherence to workflows and ethical coding standards is mandatory. Utilizing your advanced knowledge of ICD-10-CM and ICD-10-PCS coding concepts, you will communicate review findings and recommendations to management, assess risk, and gather necessary statistics for coding areas. Administering the Quality Monitoring Program to meet quality standards and targets, managing daily operational processes for quality, efficiency, and productivity, and utilizing data analytics to proactively address coding errors are vital duties. Collaborating with workgroups, seeking continuous improvement opportunities, and staying updated on guideline changes and regulations impacting documentation and reimbursement are essential tasks. Participating in performance improvement activities, establishing a formalized review process for compliance, recommending strategies for high compliance with quality management plans, and providing feedback to management on improvement areas are key responsibilities. Demonstrating exceptional attention to detail, accuracy in reviewing medical records, and using protected health information (PHI) in accordance with HIPAA standards are crucial. Compliance with Med-Metrix policies, identifying high-risk areas in coding, and providing feedback for potential problems are also part of your role. Qualifications: - Hold AAPC and/or AHIMA certification, CPMA being advantageous - 3-5 years of Coding and auditing experience - Knowledge of HIPAA in Medical Coding - Proficiency in Microsoft Office Suite - Strong problem-solving skills and ability to communicate effectively at all levels - High level of integrity, dependability, and customer service orientation Working Conditions: Physical Demands: Occasional movement around the work area, manual tasks, operation of office equipment, extending arms, kneeling, talking, and hearing. Mental Demands: Ability to follow directions, collaborate, and handle stress. Work Environment: Minimal noise level in the work environment.,

Data Engineer II Speech Analytics Work From Office What We Offer: Transportation allowance Canteen Subsidy Health Insurance Tuition Reimbursement Incentive components campaign wise Work Life Balance Initiatives Rewards & Recognition Internal movement through IJP WHAT YOU’LL BE DOING: Will initiate launching of audit process for new campaigns as assigned by Project Leader/Account Leader Will interact with Operations to ensure that the expectations in terms of QA support to the campaigns are met Understand the SLA of the campaigns in the terms of QA support and ensure that those are met. Design Audit Forms, get it approved by Ops and Client and place it online in QEval Initiate MI/BI studies as and when required Take initiatives for process improvement Will possess overall knowledge of all the campaigns audited by EI Periodically monitor utilization, audit accuracy etc of the QA team Help in setting up calibrations and provide all assistance to QA Lead Interns/Asst. QA Leads in maintaining a smooth calibration process Maintain minimum 95% schedule adherence of self and the team Will act as role model for Leaders and Team Members of internal and external departments Must be accessible, available and flexible with shift timings Have an open attitude and avoid discounting, dismissing, or minimizing questions Maintain personal and professional boundaries, but avoid being distant or unapproachable Always lead by example Adhere to the policies and procedures of Etech Provide excellence when communicating with customers (internal and external) Be flexible in an environment by championing and embracing change Create a spirit of mutual learning, trust and respect Data Analysis: Capability to analyse performance data and derive actionable insights. Reporting: Skill in creating and interpreting reports on contact canter performance. KPI Management: Understanding and managing key performance indicators (KPIs) to drive team performance. Training Programs: Designing and implementing effective training programs for new hires and existing staff. Crisis Management: Handling unexpected situations calmly and effectively. WHAT WE EXPECT YOU TO HAVE: Graduate or equivalent experience in BPO call monitoring and auditing Must have minimum 3-4 years of experience in speech analytics Good technical knowledge needed. Should be aware about API, Metadata, Queries, Python language etc Must have worked as a leader Should be well versed with PPT and Advanced excel. Interpersonal skills & ability to influence Excellent written & verbal Communication skills including client interactions Planning and organisational skills Well organised and structure approach to work Ability to work to deadlines and targets

Role Objective: The role objective of an Outpatient Coding (ED profee & Facility, Multispecialty EM, Ancillary etc.) Associate Operations Manager is to oversee and ensure accurate coding of Outpatient Facility medical records, maintain compliance with coding guidelines and regulatory requirements, and provide guidance and support to the coding team to achieve operational efficiency and quality standards. Essential Duties and Responsibilities: As a Team Leader: Leading and managing the Surgery coding team, including allocating inventory, monitoring performance, and ensuring adherence to deadlines. Quality Assurance: Performing coding audits to ensure accuracy, compliance with coding standards (e.g., ICD-10-CM and CPT), and adherence to regulatory guidelines. Training and Mentorship: Providing training, guidance, and support to team members to enhance their skills and address coding-related queries. Compliance Oversight: Ensuring coding practices meet organizational policies, payer requirements, and federal regulations. Collaboration: Working with clinical staff, billing teams, and management to resolve discrepancies, clarify documentation, and optimize reimbursement processes. Reporting: Preparing and presenting reports on team performance, productivity, and quality metrics for leadership. Process Improvement: Identifying areas for process improvement and implementing strategies to enhance efficiency and accuracy in coding workflows. Certification & Education: Any certification from AAPC or AHIMA and Any bachelors degree in education Skill Set: Candidate should be certified from AHIMA/AAPC (should be currently active). Candidate must have 1 year experience working in ED & Multispecialty EM 10+ years of Coding experience and 3-4 years of experience in Management role Excellent process knowledge and domain understanding relating to Outpatient Facility coding as per R1 standard. Ability to co-ordinate multiple projects and initiative simultaneously Self-driven, Excellent personal and interpersonal skills, active listener, and excellent communication skills Ability to manage day-to-day production related activities Ability to handle a team of 25+ coders. Good analytical and process improvement skills Ability to drive action plans and strategies. Adaptive and should have learning agility Flexible to work from office in Mid shift (1 PM to 10 PM) as required by the business.