1806 Quality Monitoring Jobs - Page 5

We are looking for Team Leader / Call Quality Analyst Managing the day-to-day activities of the team Call Audit product knowledge & communication skills Conducting quarterly performance reviews Excel Call 8870813777

You will be responsible for the following: - Utilizing your analytical skills in F&A (Insurance) collections - Leveraging past work experience with SAP ERP for added advantage - Demonstrating good working knowledge of Microsoft Excel - Ensuring adherence to guidelines as per standard procedures - Coaching and providing effective feedback to collectors - Conducting quality monitoring and reviewing of accounts Qualifications required: - Strong analytical skills - Background in F&A (Insurance) collections - Previous experience with SAP ERP preferred - Proficiency in Microsoft Excel (Note: No additional company details were provided in the job description),

Key Responsibilities: Conduct regular audits of sales interactions to ensure adherence to company standards and compliance requirements Analyze performance data and generate reports highlighting key insights and areas for improvement Assist in the development and delivery of training programs aimed at enhancing the skills and knowledge of the sales team Analyze sales performance data, including key metrics and KPIs, to identify trends, areas for improvement, and opportunities to enhance sales outcomes Evaluate the effectiveness of sales representatives in terms of product knowledge, communication skills, objection handling, and compliance with sales scripts Required Skills: Proven experience...

Understanding of air quality management & NCAP framework Knowledge of municipal governance systems Environmental regulations and compliance awareness Project execution and monitoring skills Excellent written and verbal communication skills in Marathi and English. Excellent report writing and drafting skills in Marathi and English. Computer typing in Marathi and English. In-depth knowledge of air quality monitoring techniques, air pollution control technologies, and regulatory frameworks. Expertise in air quality data analysis, reporting, and interpretation using industry-standard software and tools. Knowledge of best practices in urban air quality management and emission reduction strategies...

Roles and Responsibilities Conduct quality inspections to ensure compliance with industry standards and company policies. Develop and implement quality control procedures to maintain high-quality products and services. Collaborate with cross-functional teams to identify and resolve quality issues, improving overall process efficiency.

SUMMARY Summary We are seeking a highly motivated and customer-focused Retail Associate to join our team at a leading apparel brand in Allahabad. As a Retail Associate, you will play a vital role in delivering exceptional customer service, achieving sales targets, and maintaining a well-organized store environment. This is an excellent opportunity for male candidates to kick-start their career in the retail industry. Responsibilities Provide exceptional customer service, ensuring a warm and welcoming experience for every customer Follow grooming standards and maintain a professional appearance at all times Greet and assist customers, offering a shopping bag and guiding them to find the right...

SUMMARY Greetings, Excellent Opportunity for Male Candidates..!! Leading Apparel Brand is hiring for Retail Associate Apply Now Noida Our Client is a UAE-based multinational conglomerate headquartered in Dubai. The group is involved in retailing apparel, footwear, consumer electronics, cosmetics & beauty products, home improvement, and baby products. The group also focuses on hospitality & leisure, healthcare, and mall management. Must Have - Minimum- 10th pass. Age will be between 18-30 years. Job Responsibilities:- Customer Service Follow grooming standards Welcome and greet every customer Follow Standard Phrases while interacting with customers Introduce yourself and offer a shopping bag ...

SUMMARY Retail Associate at Leading Apparel Brand ===================================================== Summary ------------ We are seeking a highly motivated and customer-focused Retail Associate to join our team at our leading apparel brand in Gurgaon. As a Retail Associate, you will play a vital role in delivering exceptional customer service, achieving sales targets, and maintaining a high level of store standards. If you are a fresher with a passion for retail and a strong desire to learn and grow, we encourage you to apply for this exciting opportunity. Responsibilities - - - - - - - - - - - - - - - - - - - - Provide exceptional customer service, adhering to grooming standards and usin...

To support unit quality in-charge for the activities of quality department. Should know NABH process To follow-up on submission of quality indicator data from concerned department and discussing with them about correctness of data. Identifying root cause for abnormal trends with the discussion of concerned department. To coordinate for printing related activity (when required) To coordinate with concerned for conducting Codes / Mock drill. (As assigned) To coordinate activities related to QA office basic requirements. To coordinate with identified Quality coordinators for requirements related toquality departments. To conduct Internal Quality Audit once in 4 months or whenever scheduled and ...

Role: Call Quality audit/analyst Exp: 2+ years exp in Call quality audit/analysis related to call auditing, monitoring, call quality etc Location: Bangalore Night shift Immediate joiners Salary: 5.5 LPA Good communication must

Role: Quality Inspection Freshers Budget: 2.5LPA Cab and Food Provided Qualification: BE(Mech), EEE, ECE, Diploma(Mech) Location: Chennai Virtual Interview

Roles and Responsibility Monitor and evaluate call quality to ensure high standards of customer service. Develop and implement quality control processes to identify areas for improvement. Collaborate with team members to provide coaching and feedback on performance. Analyze data and trends to identify opportunities for process improvements. Develop and maintain reports to track quality metrics and performance. Participate in training and development programs to enhance skills and knowledge. Job Requirements Minimum 2 years of experience in a quality analyst role, preferably in a BPO or call center setting. Excellent communication and interpersonal skills are required to effectively interact ...

Company Profile: Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL:IN), is a specialized global business process services partner, providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With an established presence in the US, the UK, India, Mexico, Australia, South Africa, and the Philippines, we make it happen for our clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Our real-world practitio...

Key Responsibilities Quality Monitoring & Auditing Conduct regular quality checks on mortgage application files, underwriting decisions, documentation, and customer interactions. Review adherence to UK mortgage regulations, lender policies, affordability assessments, and risk-control frameworks. Identify errors, process gaps, and non-compliance trends; ensure timely feedback to agents and team leaders. Maintain audit reports, dashboards, and error logs accurately and consistently. Process Improvement Analyse root causes of defects and recommend corrective and preventive actions. Collaborate with Operations, Training, and Compliance teams to refine workflows and standard operating procedures ...

Job Description Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a ...

Job Description Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a ...

Job Description Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a ...

Job Description Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective leadership and supervision of daily operations and personnel, strategy planning, contract compliance, resource optimization and capability development for an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders & Clients Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographie...

Job Description Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a ...

Position- Quality Chemist/Executive Work exp- 0- 1 years Location - Ghaziabad Company: U.D. Food Products Pvt. Ltd Industry: FMCG (Snacks & Namkeen ) Qualification : BSc, MSc (Food technology/Bio tech/Any Stream), B.Tech, M.Tech (Food Technology) Job Description: To monitor quality testing raw materials, in-process products, and finished goods to ensure food safety and quality standards compliance. Conduct routine sampling and testing of products based on standard operating procedures (SOPs). Ensure compliance with Good Manufacturing Practices (GMP), Hazard Analysis and Critical Control Points (HACCP), and other industry-specific standards. Maintain accurate records of inspections, tests, an...

SUMMARY Greetings, Excellent Opportunity for Male Candidates..!! Leading Apparel Brand is hiring for Retail Associate Apply Now Noida Our Client is a UAE-based multinational conglomerate headquartered in Dubai. The group is involved in retailing apparel, footwear, consumer electronics, cosmetics & beauty products, home improvement, and baby products. The group also focuses on hospitality & leisure, healthcare, and mall management. Must Have - Minimum- 10th pass. Age will be between 18-30 years. Job Responsibilities:- Customer Service Follow grooming standards Welcome and greet every customer Follow Standard Phrases while interacting with customers Introduce yourself and offer a shopping bag ...

SUMMARY Retail Associate at Leading Apparel Brand ===================================================== Summary ------------ We are seeking a highly motivated and customer-focused Retail Associate to join our team at our leading apparel brand in Gurgaon. As a Retail Associate, you will play a vital role in delivering exceptional customer service, achieving sales targets, and maintaining a high level of store standards. If you are a fresher with a passion for retail and a strong desire to learn and grow, we encourage you to apply for this exciting opportunity. Responsibilities - - - - - - - - - - - - - - - - - - - - Provide exceptional customer service, adhering to grooming standards and usin...

Roles and Responsibilities : Lead the Quality Assurance team to achieve high-quality services. Conduct regular call audits, root cause analysis, and quality monitoring to identify areas for improvement. Develop and implement effective quality control processes. Collaborate with stakeholders to resolve issues related to call quality, customer satisfaction, and process improvements. Implement Six Sigma Quality methodologies to enhance efficiency. Manage teams effectively to achieve organizational goals. Job Requirements : Strong knowledge of QC tools like 7QC, Six Sigma Quality methodologies, RCA, and Ishikawa Diagram. Excellent team management skills with the ability to lead cross-functional ...

We are looking for a highly skilled and experienced Events Talent Coach to join our team at Marriott International, Inc. The ideal candidate will have 3-5 years of experience in the field. Roles and Responsibility Coordinate and manage events, ensuring seamless execution and high-quality delivery. Develop and maintain relationships with clients, vendors, and stakeholders to ensure successful event outcomes. Provide coaching and guidance to talent teams to enhance their skills and performance. Collaborate with cross-functional teams to achieve business objectives and goals. Analyze event feedback and metrics to identify areas for improvement and optimize future events. Ensure compliance with ...

Min 2–8 years of QA experience in a BPO /Travel experience preferred Familiarity with QA tools, CRM systems, and ticketing platforms is advantageous. QA- 4.45 LPA TL QA- 7 LPA AM QA- 11 LPA Aparupa 9311697179 aparupa.imaginators@gmail.com