Responsibilities: * Manage customer queries via phone, email & chat * Resolve issues promptly with empathy & professionalism * Maintain high NPS through exceptional service * Collaborate with teams on process improvements Office cab/shuttle Shift allowance Over time allowance House rent allowance Maternity benefits in mediclaim policy Health insurance Performance bonus Provident fund
Responsibilities: Excellent spoken Eng & Hin is a must. 6 days day shift & own transport to MG road/Thanisandra office. Sun fixed off . Meet sales targets - cold calling and outbound calls and close deals. Exp - sales or customer service - Can apply. Sales incentives
As an intern at Prodigy Hunters, you will be responsible for various day-to-day tasks including sourcing and screening resumes, scheduling interviews, coordinating with candidates, assisting in new hire onboarding, and maintaining and updating employee records in HR databases. Prodigy Hunters is a premier recruitment company based in Bangalore, specializing in talent acquisition for the BPO and IT sectors. With a deep understanding of industry dynamics, Prodigy Hunters excels at connecting top-tier talent with leading organizations. The dedicated team of recruitment experts at Prodigy Hunters is committed to providing customized solutions that meet the unique needs of each client, ensuring a seamless hiring process. Whether it's for entry-level positions or senior management roles, Prodigy Hunters leverages its extensive network and industry expertise to deliver the best candidates. Trusted by numerous businesses, Prodigy Hunters is the go-to partner for companies looking to build a skilled and dynamic workforce in Bangalore's competitive BPO and IT landscape.,
Job Title: HR Executive / HR Generalist Location: Koramangala, Bangalore (Onsite) Shift: Day Shift | 5 Days Working Requirements: - Minimum 2 years of experience in any HR domain - Salary: Up to ₹30,000 - Immediate Joiners preferred - Open to Women Candidates only. Job Responsibilities – HR Generalist Recruitment & Onboarding Manage end-to-end recruitment process including job postings, screening, interviews, and offer rollouts. Conduct employee onboarding, orientation, and ensure smooth integration into the organization. Employee Engagement & Relations Act as a point of contact for employee queries and concerns. Drive employee engagement activities and foster a positive workplace culture. Handle grievance redressal with fairness and confidentiality. HR Operations & Compliance Maintain and update employee records in HR systems and databases. Ensure compliance with labor laws, company policies, and statutory requirements. Support audits and documentation for HR processes. Performance Management Coordinate appraisal cycles, goal-setting, and performance reviews. Support managers in providing feedback and employee development planning. Payroll & Benefits Administration Assist in payroll preparation by providing accurate employee data. Manage employee benefits, leaves, and attendance records. Training & Development Identify training needs and coordinate learning sessions. Support continuous skill development initiatives. HR Policy & Process Improvement Contribute to the development and implementation of HR policies. Suggest process improvements to enhance HR efficiency. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹32,000.00 per month Benefits: Health insurance Life insurance Paid sick time Provident Fund Experience: HR : 1 year (Preferred) Work Location: In person Application Deadline: 30/08/2025 Expected Start Date: 25/08/2025
Job Description: International Voice Process (Healthcare) About the Role: We are seeking a highly motivated and skilled individual to join our team as an International Voice Process professional within the healthcare domain. The ideal candidate will have a strong command of English and a minimum of 1 year of experience handling international calls, preferably in a BPO or customer service environment. You will be responsible for providing excellent support, resolving queries, and assisting customers with their healthcare-related needs. Responsibilities: Manage inbound and outbound calls with a professional and friendly demeanor. Address customer inquiries and resolve issues promptly and accurately. Provide clear and concise information about healthcare services and procedures. Document all customer interactions and transactions accurately in the system. Collaborate with team members to ensure a seamless and positive customer experience. Maintain a high level of product and process knowledge. Key Requirements: Minimum of 1+ years of experience in an international voice process. Excellent communication skills, both verbal and written, with a neutral accent. Strong customer service and problem-solving abilities. Familiarity with the healthcare domain is a plus. Ability to work in a fast-paced, dynamic environment. Comfortable with rotational shifts . What We Offer: Salary: Up to ₹6 LPA (based on experience) Work Schedule: 5-day work week with 2 rotational offs Transport: Cab facility provided for a 20 km radius Growth: Opportunity to work in a stable and growing sector. How to Apply: If you meet the above criteria and are ready for a new challenge, please send your resume and a cover letter on WhatsApp Tia at 9606976220 for more details. Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Flexible schedule Health insurance Life insurance Paid sick time Provident Fund Work Location: In person Speak with the employer +91 9606906193
Job Title: Educational Counsellor Location: JP Nagar 3rd Phase, MG Road, HSR Layout, Bengaluru (On-site) Work Schedule: 6 days a week Sunday is a fixed day off Compensation (Take-home Salary): For Freshers (Graduates): ₹30,000 to ₹34,500 per month With prior sales experience (any domain): Up to ₹37,000 per month Experience in EdTech: Up to ₹50,000 per month Key Requirements: Educational Qualification: Graduation in any field ( mandatory ) Languages: Fluent in English and Hindi ( mandatory ) Job Summary: As an Educational Counsellor, your role will be to guide and support students in making informed decisions about their academic and career paths. You will help students navigate educational opportunities, assist with application processes, and provide advice on various academic options. This role requires building strong relationships with students and parents while facilitating their educational journeys. Core Responsibilities: Individual & Group Counselling: Provide personalized and group counselling sessions to help students set academic goals, navigate career choices, and address concerns. Assessments & Guidance: Administer career and academic assessments to help students identify strengths and make informed choices about their future paths. Course & Institution Selection: Assist students in selecting the best educational courses, institutions, and programs that match their aspirations and academic interests. Application & Admission Support: Guide students through the application process, including scholarships, documentation, entrance exams, and deadlines. Workshops & Seminars: Organize and conduct workshops or seminars on study skills, career development, entrance exams, and scholarship opportunities. Educational Updates: Provide the latest information on educational institutions, EdTech tools, admission cycles, and scholarships to students and parents. Record Management: Maintain confidential records of counselling sessions, follow-ups, and student progress to ensure accurate and timely support. Collaboration: Work closely with faculty, parents, and EdTech partners to ensure effective and continuous student support. Professional Development: Keep up-to-date with trends in education, career paths, EdTech innovations, and student development best practices to ensure that advice is current and relevant. Key Skills & Qualifications: Communication Skills: Strong verbal communication in both English and Hindi, with the ability to engage with diverse student and parent groups. Empathy & Interpersonal Skills: A compassionate and patient approach to handling students' concerns, with the ability to build rapport easily. Organizational Abilities: Strong time management and organizational skills to handle multiple cases and ensure timely follow-ups. Problem Solving: Ability to identify and resolve academic or personal challenges students may face in their educational journey. Confidentiality: A strong understanding of the importance of maintaining confidentiality and handling sensitive student information with professionalism. Tech-Savvy: Familiarity with student management systems, digital communication tools, and EdTech platforms. Salary Details: Experience LevelTake-home Salary Freshers (Graduation only)₹30,000 – ₹34,500 With Experience in Sales (Any Domain)Up to ₹37,000 With Experience in EdTechUp to ₹50,000 Career Growth: As an Educational Counsellor, you will have ample opportunities for professional development and career advancement. With experience, you may be able to move into senior counselling roles, admissions management, or other leadership positions in education or EdTech. How to Apply: Please send your resume and a cover letter highlighting your qualifications, language skills, and relevant experience to 99646 0472 . Why Join Us? Impactful Role: Play a key part in shaping students' educational and career paths. Fixed Weekly Day Off: Enjoy a structured workweek with Sunday as a fixed off-day. Growth Opportunities: Competitive salary with scope for growth in the EdTech and education sector. Dynamic Work Environment: Be part of a team that’s passionate about guiding students towards success. Job Types: Full-time, Permanent Work Location: In person
Location: Across Bangalore (Cab Provided) Shift: Night Shifts (Rotational) | Week Offs: 2 Rotational Offs Salary: ₹17,000 – ₹21,000 + Incentives & Benefits Experience: Freshers & Experienced Candidates Welcome Requirements: Minimum PUC (12th pass) or above Excellent spoken English with strong communication skills Willing to work in night shifts Immediate joiners preferred Job Description: Handle inbound customer calls for the US market with professionalism and clarity. Resolve queries, provide product/service information, and ensure customer satisfaction. Maintain accurate call logs and follow company guidelines for quality and compliance. Perks & Benefits: Attractive incentives & additional perks Two days off (Could be rotational) Cab** facility provided Growth opportunities within the company Job Types: Full-time, Permanent Pay: ₹17,000.00 - ₹30,000.00 per month Benefits: Commuter assistance Health insurance Paid sick time Provident Fund Language: Excellent English (Spoken and Written) (Preferred) Work Location: In person Expected Start Date: 05/05/2025
Job Description: International Semi-Voice Process We are hiring for an International Semi-Voice Process role in Manyata Tech Park . We are looking for enthusiastic individuals who are either freshers or have some prior experience in an international voice process. Key Responsibilities Manage a mix of inbound and outbound customer interactions, including both voice and non-voice channels (e.g., email, chat). Provide professional and efficient support to international customers. Address customer inquiries, resolve issues, and provide accurate information about services. Maintain detailed and accurate records of all customer communications. Required Skills & Qualifications Education: We are open to both Undergraduates and Graduates . Experience: Candidates must be a fresher or have a minimum of 6 months of experience in an international voice process. Communication: Excellent verbal and written communication skills in English are essential. Skills: Strong listening skills, good comprehension, and a customer-centric attitude. Adaptability: Must be willing to work in rotational shifts. Job Details Location: Manyata Tech Park Shift: Rotational Shifts Salary: Experience: Up to ₹25,000 in hand, with allowances up to ₹8,000. Fresher: Upto to ₹22,000 in hand, with allowances up to ₹8,000. Transport: Two-way cab transport is provided. How to Apply For more details or to schedule an interview, please contact: Tia - 96069 76220 Job Type: Full-time Pay: ₹22,000.82 - ₹25,058.61 per month Benefits: Health insurance Life insurance Paid sick time Provident Fund Work Location: In person
Job Description: International Voice Process - Insurance We are hiring for an International Voice Process role specializing in the Insurance domain. We're looking for passionate and skilled individuals to join our team in Brookfield. If you have a knack for customer service and thrive in a fast-paced international environment, we want to hear from you. Role & Responsibilities Handle inbound and outbound calls from international customers. Address and resolve customer inquiries related to insurance policies, claims, and services. Provide accurate and professional information to all callers. Ensure all customer interactions are documented correctly and efficiently. Maintain a high level of customer satisfaction by providing excellent service. Required Skills & Qualifications Education: A graduate degree is mandatory. Experience: A minimum of 1 year of experience in an international voice process is required. Communication: Excellent verbal and written English communication skills. Customer Focus: A strong customer-centric approach with the ability to handle various customer queries professionally. Problem-Solving: Strong analytical and problem-solving skills. Adaptability: Ability to work effectively in a team-oriented and dynamic environment. Job Details Location: Brookfield Shift: Fixed shift from 12:30 PM to 9:30 PM Work Days: 5 days a week Weekend Off: Saturday and Sunday fixed off Salary: Up to ₹32,000 in hand, depending on your last drawn salary. Transport: One-way cab provided. How to Apply For more details or to schedule an interview, please contact: Tia - 96069 76220 Job Type: Full-time Pay: ₹20,800.82 - ₹32,058.61 per month Benefits: Health insurance Life insurance Paid sick time Provident Fund Work Location: In person
Job Details: Job Title: Lead Account Executive - Semi Qualified CA Department: Accounts & Audit Reports to: Director of Accounting Location: bilekahalli Budget: Starting 3.6 to 3.75 LPA (subject to increase based on technical knowledge) About the Company: Envisions a society where innovation and technology transform business dreams into reality. Leverages cutting-edge technology to ensure compliance and deliver comprehensive services. Services include business registration, bookkeeping, tax filing, audit, and compliance. Platform supports entrepreneurs, startups, and multinational corporations. Committed to revolutionizing how organizations and clients consume services and engage with one another. Focuses on making aspirations a legal reality while ensuring seamless regulatory compliance. Job Summary: Seeking a Lead Account Executive to manage and grow client accounts, build strong relationships, and drive business opportunities. This is a full-time, on-site role in Bengaluru. Requires expertise in accounting, compliance, and client management. Key Responsibilities: Maintain accurate Books of Accounts. Handle Statutory Accounting Compliances including GST, TDS, and Income Tax. Coordinate effectively with clients and internal teams. Assist in registrations, filings, and audit support. Prepare accurate sales and performance reports to support business decisions. Drive client engagement and retention through exceptional service delivery. Required Qualifications: CA Finalist or Semi-qualified CA with strong knowledge of GST, ITR, and Bookkeeping. Completion of 3 years of Articleship from a CA firm. Hands-on experience with Zoho Books / Zoho platforms. Strong research, analytical, and report writing skills. Ability to collaborate with cross-functional teams. Excellent written and verbal communication skills. High attention to detail with a commitment to accuracy and compliance. Why Join Us? Opportunity to work at the intersection of technology and compliance. Exposure to a wide spectrum of clients, from startups to multinationals. A growth-oriented, collaborative, and entrepreneurial work environment. Chance to shape and redefine compliance services. For more details call us on 99646 40472 Job Type: Full-time Pay: ₹20,000.00 - ₹27,000.00 per month Benefits: Health insurance Life insurance Paid sick time Provident Fund Work Location: In person
Job Details: Job Title: Lead Account Executive - Semi Qualified CA Department: Accounts & Audit Reports to: Director of Accounting Location: bilekahalli Budget: Starting 3.6 to 3.75 LPA (subject to increase based on technical knowledge) About the Company: Envisions a society where innovation and technology transform business dreams into reality. Leverages cutting-edge technology to ensure compliance and deliver comprehensive services. Services include business registration, bookkeeping, tax filing, audit, and compliance. Platform supports entrepreneurs, startups, and multinational corporations. Committed to revolutionizing how organizations and clients consume services and engage with one another. Focuses on making aspirations a legal reality while ensuring seamless regulatory compliance. Job Summary: Seeking a Lead Account Executive to manage and grow client accounts, build strong relationships, and drive business opportunities. This is a full-time, on-site role in Bengaluru. Requires expertise in accounting, compliance, and client management. Key Responsibilities: Maintain accurate Books of Accounts. Handle Statutory Accounting Compliances including GST, TDS, and Income Tax. Coordinate effectively with clients and internal teams. Assist in registrations, filings, and audit support. Prepare accurate sales and performance reports to support business decisions. Drive client engagement and retention through exceptional service delivery. Required Qualifications: CA Finalist or Semi-qualified CA with strong knowledge of GST, ITR, and Bookkeeping. Completion of 3 years of Articleship from a CA firm. Hands-on experience with Zoho Books / Zoho platforms. Strong research, analytical, and report writing skills. Ability to collaborate with cross-functional teams. Excellent written and verbal communication skills. High attention to detail with a commitment to accuracy and compliance. Why Join Us? Opportunity to work at the intersection of technology and compliance. Exposure to a wide spectrum of clients, from startups to multinationals. A growth-oriented, collaborative, and entrepreneurial work environment. Chance to shape and redefine compliance services. For more details call us on 99646 40472 Job Type: Full-time Pay: ₹20,000.00 - ₹27,000.00 per month Benefits: Health insurance Life insurance Paid sick time Provident Fund Work Location: In person
Job Title: L3 Support Engineer – Amazon Connect Specialist Location: Bangalore, India Working Hours: Aligned with Singapore business hours (SGT timezone) Salary: Upto 15LPA About the Role: We are looking for a highly skilled Support Engineer with deep expertise in Amazon Connect to join our global support team. You will be responsible for providing advanced technical support (L3 level) on our clients’ Amazon Connect environments. The ideal candidate has a strong background in AWS services, excellent problem-solving skills, and the ability to work independently to resolve complex issues. Key Responsibilities Provide Level 3 technical support for client environments built on Amazon Connect. Troubleshoot and resolve issues related to contact flows, Lambda integrations, IVR configurations, APIs, and AWS infrastructure. Monitor system health, performance, and incidents using AWS and third-party tools. Collaborate with development and infrastructure teams to identify root causes and deploy permanent fixes. Participate in incident reviews, RCA (Root Cause Analysis), and continuous improvement initiatives. Maintain up-to-date documentation of configurations, issues, and resolutions. Support deployment activities and customer environment upgrades when required. Ensure a high level of customer satisfaction through effective communication and ownership of issues. Required Skills & Experience 3+ years of experience in a technical support or cloud engineering role. Strong expertise in Amazon Connect, including: o Contact Flows and Routing Profiles o Lambda Function Integrations o AWS Lex and Polly o Amazon S3, CloudWatch, CloudFormation o AWS Identity and Access Management (IAM) o Amazon DynamoDB o Amazon API Gateway o Kinesis / Streams for call data and reporting o SNS, SQS and EventBridge for workflow automation Experience with AWS CLI and CloudWatch Logs for advanced troubleshooting. Familiarity with CTI integrations, CRM connectors, and third-party APIs. Excellent communication skills in English (written and spoken). Strong analytical and debugging capabilities. Ability to work independently and manage priorities in a dynamic environment. Preferred Qualifications AWS Certified Solutions Architect – Associate or AWS Certified Developer – Associate. Experience with Genesys Cloud, Twilio, or other CCaaS platforms. Basic understanding of Python, Node.js, or similar scripting languages. For more details call us: Tia: 9606976220 Job Type: Full-time Pay: ₹800,000.51 - ₹1,500,000.06 per year Benefits: Health insurance Life insurance Paid sick time Provident Fund Work Location: In person
Domestic Customer Support Executive (Semi-Voice Process - Day Shift) Job Summary We are seeking a proactive and empathetic Domestic Customer Support Executive to serve as the first point of contact for our customers within the country. This is a Semi-Voice Process role, handling inbound and outbound communication via phone, email, and chat. The primary goal is to enhance customer satisfaction by providing prompt, accurate, and solution-focused assistance. You will be expected to understand local market nuances and ensure a seamless post-sales experience. A positive attitude, active listening skills, and a passion for helping people are essential. Key Roles & Responsibilities Handle inbound and outbound calls, emails, and chats from domestic customers. Identify customer needs and provide timely and effective solutions. Accurately log all interactions, customer feedback, and resolutions in the CRM system. Share insights and customer feedback to improve processes and services. Educate customers about available services and upsell when appropriate. ✅ Job Requirements & Details Designation: Domestic Customer Support Executive (Semi-Voice Process). Work Location: Tin Factory, Bangalore. Shifts: Day Shift - 6 days of work / 1 day rotational off. Mandatory Languages: Proficiency in English + Hindi. Salary: Freshers: ₹16,000/- per month + Incentives. Experience: Up to ₹22,000/- per month + Incentives. Candidate Preference: Only candidates currently in Bangalore are preferred. Joining: Immediate Joiners Only!!! To Apply: Call TIA at 96069 76220 to schedule your interview immediately. Job Types: Full-time, Permanent Pay: ₹16,165.47 - ₹22,188.70 per month Benefits: Health insurance Life insurance Paid sick time Provident Fund Work Location: In person
Hiring: International Voice Process (BTM Layout, Bangalore) We're looking for experienced customer service professionals to join our International Voice Process team! If you have excellent English skills and are ready for a Work From Office role in Bangalore, apply today. Role Overview & Key Details Position: International Voice Process Location: BTM Layout, Bangalore Work Mode: Work From Office Work Schedule: 5 Days Working, with 2 Rotational Offs Qualifications & Experience Education: Graduate Only Experience: Minimum 1 Year of prior Customer Service Experience is mandatory. Mandatory Skill Requirements Candidates must meet the following assessed language and typing standards: Language Proficiency (English): SVAR score of 65 (equivalent to CEFR High B2 level) Fluency >55% Typing Speed: 30 WPM at 90% accuracy Salary & Benefits Annual CTC: Up to ₹6,00,000/- Monthly Take Home Salary: ₹40,600/- Incentives: Up to ₹3,500/- based on performance Transport: One-way cab facility provided (Rotational Shift) Contact Us For more details or to schedule your interview, call Tia: 96069 76220 #InternationalVoice #BTMJobs #BangaloreJobs #HiringNow #CustomerService #VoiceProcess #WorkFromOffice Job Type: Full-time Pay: ₹30,881.51 - ₹40,086.40 per month Benefits: Health insurance Life insurance Paid sick time Provident Fund Work Location: In person
Hiring: International Voice Process (BTM Layout, Bangalore) We're looking for experienced customer service professionals to join our International Voice Process team! If you have excellent English skills and are ready for a Work From Office role in Bangalore, apply today. Role Overview & Key Details Position: International Voice Process Location: BTM Layout, Bangalore Work Mode: Work From Office Work Schedule: 5 Days Working, with 2 Rotational Offs Qualifications & Experience Education: Graduate Only Experience: Minimum 1 Year of prior Customer Service Experience is mandatory. Mandatory Skill Requirements Candidates must meet the following assessed language and typing standards: Language Proficiency (English): SVAR score of 65 (equivalent to CEFR High B2 level) Fluency >55% Typing Speed: 30 WPM at 90% accuracy Salary & Benefits Annual CTC: Up to ₹6,00,000/- Monthly Take Home Salary: ₹40,600/- Incentives: Up to ₹3,500/- based on performance Transport: One-way cab facility provided (Rotational Shift) Contact Us For more details or to schedule your interview, call Tia: 96069 76220 #InternationalVoice #BTMJobs #BangaloreJobs #HiringNow #CustomerService #VoiceProcess #WorkFromOffice Job Type: Full-time Pay: ₹30,881.51 - ₹40,086.40 per month Benefits: Health insurance Life insurance Paid sick time Provident Fund Work Location: In person