International Voice Process - Healthcare Domain

Job Description: International Voice Process (Healthcare)

About the Role:

We are seeking a highly motivated and skilled individual to join our team as an International Voice Process professional within the healthcare domain. The ideal candidate will have a strong command of English and a minimum of 1 year of experience handling international calls, preferably in a BPO or customer service environment. You will be responsible for providing excellent support, resolving queries, and assisting customers with their healthcare-related needs.

Responsibilities:

• Manage inbound and outbound calls with a professional and friendly demeanor.
• Address customer inquiries and resolve issues promptly and accurately.
• Provide clear and concise information about healthcare services and procedures.
• Document all customer interactions and transactions accurately in the system.
• Collaborate with team members to ensure a seamless and positive customer experience.
• Maintain a high level of product and process knowledge.

Key Requirements:

• Minimum of 1+ years of experience in an international voice process.
• Excellent communication skills, both verbal and written, with a neutral accent.
• Strong customer service and problem-solving abilities.
• Familiarity with the healthcare domain is a plus.
• Ability to work in a fast-paced, dynamic environment.
• Comfortable with rotational shifts.

What We Offer:

• Salary: Up to ₹6 LPA (based on experience)
• Work Schedule: 5-day work week with 2 rotational offs
• Transport: Cab facility provided for a 20 km radius
• Growth: Opportunity to work in a stable and growing sector.

How to Apply:

If you meet the above criteria and are ready for a new challenge, please send your resume and a cover letter on WhatsApp Tia at 9606976220 for more details.

Job Type: Full-time

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits:

• Flexible schedule
• Health insurance
• Life insurance
• Paid sick time
• Provident Fund

Work Location: In person

Speak with the employer
+91 9606906193