Assistant Manager – HR Operations (Hire to retire)

10 years

0 Lacs

Posted:4 days ago| Platform: Linkedin logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Role Summary

Lead the global HR Operations function that powers end‑to‑end teammate lifecycle processes across regions. You will own service delivery, data governance, and HRIS-enabled automation, while building a high‑performing team that delivers accurate, timely, and insight‑rich HR operations for business and HR stakeholders.


What you’ll do

Service Delivery and Process Excellence

  • Oversee day‑to‑day HR operations (hire-to-retire), including payroll inputs, benefits administration, and employee records—driving standardization where possible and regionalization where required.
  • Streamline workflows and eliminate NVAs; lead automation initiatives for recurring trackers/reports using Power Query and BI dashboards.
  • Create and own a smart Quality Control (QC) framework for all BAU processes to ensure accuracy, compliance, and continuous improvement.
  • Operate a ticketing/workflow system (e.g., Freshservice) to manage volumes, SLAs, and communications; partner with IT to enhance intake and auto‑notifications.

Data Governance and HRIS

  • Maintain the integrity, accuracy, and completeness of HR data across systems and integrations; institute audit and error‑prevention controls.
  • Leverage HRIS (e.g., Workday/PeopleSoft/UKG/SAP/ADP/Darwinbox) to its full potential for workflow, reporting, compliance, and lifecycle transactions.
  • Own critical reports and analytics (headcount, movement, comp cycles, compliance), evolving manual outputs into automated, reusable BI assets.

People Leadership

  • Lead, coach, and develop the HR Operations team; institute quality reviews, feedback cycles, and growth plans to sustain high performance.
  • Foster a collaborative, service‑oriented culture that communicates clearly with HRBPs, finance, recruiting, and business leaders.

Stakeholder Management and Compliance

  • Align HR Ops with enterprise priorities; translate business needs into operational plans, SLAs, and measurable outcomes.
  • Ensure compliance with regional regulations and internal policy, coordinating timely documentation, reporting, and audits.

Continuous Improvement and Projects

  • Lead process assessments and Kaizen‑style improvements; pilot and scale new capabilities (e.g., Freshservice phases, Power BI automation).
  • Partner on HRMS enhancements (requirements, UAT, go‑live), ensuring stable, scalable operations and strong change management.


What you’ll bring

  • 10+ years of overall experience with 5+ years recent hands‑on HR Operations leadership in a multi‑region environment.
  • High attention to detail; strong written and verbal communication; excellent organizational and stakeholder skills.
  • Proven ability to prioritize and deliver across multiple, parallel projects under pressure while maintaining accuracy.
  • Demonstrated ownership and accountability; flexibility to support extended/variable hours when business or client needs demand.
  • Strength in RCA and escalation management; experience instituting quality checks and error‑reduction mechanisms.
  • Practical fluency in data tools—Power Query and BI dashboarding—for automating reports and deriving insights.
  • Experience driving efficiency via workflow tools/ticketing systems (e.g., Freshservice) and automation.
  • HRIS exposure to: Workday, PeopleSoft, UKG, SAP, ADP, Darwinbox, ServiceNow (or equivalents).

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You