Assistant Manager - Business Transformation Manager-APAC

Assistant Business Transformation Manager, APAC

Job Title:

• Assistant Business Transformation Manager, APAC

Responsibilities:

You will support the design and implementation of improvements to business processes and operations across the APAC region. You will collaborate with cross-functional teams to facilitate reviews and transformation of work streams, ensuring alignment with strategic goals.

• Assist in gathering business requirements, conducting discovery sessions, and researching industry practices to support the development of IT and non-IT solutions.

• Document detailed requirements and proposed solutions for review and approval by senior management.

• Support analysis of current business usage of order to cash management processes and related IT tools

• Contribute to change management efforts to drive adoption of new processes, improve operational productivity, and enhance compliance and reporting accuracy.

• Participate in Business Acceptance Testing (BAT), including scenario design, data migration validation, and process reviews.

• Assist in training end users and providing functional support for process and system usage.

• Collect and document enhancement requests and new ideas from business teams, coordinating with IT for feasibility assessment.

You will be required to work with the respective departments to:

• Work with departments to identify key processes for review and improvement.

• Engage with stakeholders to understand current workflows and pain points.

• Support process streamlining initiatives using tools such as business process re-engineering and operations analysis.

• Coordinate with internal IM teams on IT-related solution design, testing, and implementation.

Requirements:

• Degree in related field, with at least 5 years of relevant working experience

• Process Improvement/Process Excellence certifications strongly preferred

• Experience in staffing industry preferred

• Experience in business process re-engineering, operations analysis and research, enterprise risk management, business continuity management

• Holistic approach to problem solving with ability to see the bigger picture/assess risks

• Results-oriented, analytical and innovative Strong analytical skills with ability to understand and breakdown complex business problems and propose sound IT/Non-IT solution

• Driven with a continuous Improvement mindset

• A strong team player, but also possess the ability to work independently

• Good networking abilities with strong stakeholder management skills

• Excellent verbal, written and presentation skills.

• Excellent organizational & leadership skills.

Technical Skills and Competencies Required:

• Business Understanding - Ability to demonstrate knowledge and understanding of customer requirements, Adecco’s industry and market dynamics, value drivers, services, systems and processes

• Be a change agent capable of communicating and driving change throughout the organization

• Communication - Ability to convey, receive and share information to ensure mutual understanding internally and externally across all levels

• Ability to spar/challenge, Open to Travel

• Excellent listening and probing skills

• Proficient in all Microsoft Office applications with a strong ability to adapt quickly to new software tools.

• Strong hands-on experience with Power BI for data analysis and visualization (including DAX and Power Query), and with Power Automate for workflow automation and process improvement.

• Experience in Salesforce Administration, including user and data management, is a plus.

• Knowledge of Workforce Management tools, Payroll systems, and Billing processes is highly desirable.

Note to Applicants:

Please apply only via this job posting.

Do not send applications via email or LinkedIn messages, and avoid submitting invitations or connection requests for application purposes.

Thank you for your understanding.