Job
Description
Position Overview: The Assistant Manager will be responsible for supporting departmental leadership in strategic planning, execution, and day-to-day operations. The position demands strong leadership capabilities, analytical thinking, operational efficiency, and excellent coordination skills to ensure effective implementation of organizational goals. The role also involves participating in and independently handling client meetings, contributing to business development, relationship management, and project alignment with client expectations. ________________________________________ Key Responsibilities: 1. Operational Support & Coordination o Assist the Manager in planning, organizing, and executing departmental activities. o Coordinate with internal teams and external stakeholders to ensure seamless operations. o Maintain departmental reports, dashboards, and documentation for MIS and compliance. o Monitor KPIs and provide inputs for continuous improvement. 2. Project Management o Lead small-to-medium scale projects under guidance; assist in large-scale project management. o Track project timelines, deliverables, resource utilization, and risk mitigation measures. o Facilitate cross-functional team collaboration and ensure project alignment with objectives. 3. Team Supervision & Training o Supervise junior staff, interns, and support teams for task completion and performance monitoring. o Assist in hiring, onboarding, and training programs for new team members. 4. Client & Stakeholder Management o Act as the point of contact for clients, vendors, partners, and external agencies. o Regularly coordinate and participate in client meetings, prepare agendas, present updates, and record actionable items. o Provide timely follow-ups, ensure client satisfaction, and maintain long-term professional relationships. o Collaborate with the internal team to ensure client deliverables are achieved as per expectations. o Assist in organizing review meetings, business development discussions, and proposal presentations. o Assist in organizing meetings, follow-ups, presentations, and documentation. 5. Financial Oversight & Compliance o Monitor departmental budgets, assist in procurement, and ensure adherence to compliance standards. o Prepare and submit financial reports, expense statements, and audit-related documentation as needed. 6. Strategic Planning & Reporting o Support the Manager in drafting strategic plans, policy updates, and performance reviews. o Conduct research, data analysis, and prepare presentations for internal and external reviews. 7. CSR-Specific (If Applicable) o Assist in designing and implementing CSR programs aligned with the organization’s social responsibility goals. o Manage beneficiary mapping, impact evaluation, and reporting for CSR stakeholders. o Liaise with NGOs, government departments, and donors for collaborative initiatives. ________________________________________ Required Skills & Competencies: • Strong organizational and planning abilities • Excellent verbal and written communication • Advanced proficiency in MS Office Suite (Excel, Word, PowerPoint) • Project management tools (e.g., Trello, Asana, MS Projects) — preferred • Analytical mindset with problem-solving skills • Team leadership and interpersonal finesse • Ability to work under tight deadlines and multi-task
