Artech Hiring For Service Delivery role

We are Hiring Client Servicing Specialist/Managers

Experience:

About the Role

Client Servicing Specialist/Manager

• Contractor Onboarding
• Making sure all contractors are onboarded as per the matrix provided by the client
• Reviewing all onboardings and ensuring that they are meeting the given deadline and SLAs as per various clients, hospitals and other facilities.
• Ensuring that candidates are fully prepared while attending their scheduled drug screenings, health screenings, Fingerprinting and other requirements as described by the client
• Compliances Management
• Keeping a close eye on the active and expired compliances for the current contractors to make sure that they remain fully compliant as per client compliance requirements.
• Reviewing the licenses and certifications of current and future prospect consultants which are currently in the submittal/Interviewing stage.
• Client/Account Management
• Building and nurturing strong relationships with healthcare clients, understanding their staffing needs, and serving as their primary point of contact for staffing solutions.
• Collaborating with clients to identify staffing needs, growth opportunities, and long-term workforce planning.
• Proactively engaging with clients to understand their evolving requirements and suggesting appropriate staffing solutions.
• Contractor Management
• Currently taking care of the contractors with multiple clients.
• Keeping in regular contact with the contractors ensures that they have the best customer service and get their issues resolved related to weekly timesheets and payroll-related queries.
• Maintain a careful check on current worker's existing contract and proactively work with the client on extensions and redeployments.
  

Perks & Benefits

Both-side cab facility
Night meal Medical insurance Recurring incentives

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