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1.0 - 3.0 years
3 - 5 Lacs
Chandigarh
Work from Office
1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs
Posted 1 month ago
1.0 - 3.0 years
3 - 5 Lacs
Siliguri
Work from Office
1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs
Posted 1 month ago
1.0 - 3.0 years
3 - 5 Lacs
Kota
Work from Office
1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs
Posted 1 month ago
1.0 - 3.0 years
3 - 5 Lacs
Pune
Work from Office
1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs
Posted 1 month ago
1.0 - 3.0 years
3 - 5 Lacs
Dumka
Work from Office
1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs
Posted 1 month ago
1.0 - 3.0 years
3 - 5 Lacs
Deoghar
Work from Office
1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs
Posted 1 month ago
3.0 - 4.0 years
3 - 4 Lacs
Noida
Work from Office
Technical Troubleshooting & Resolution: Diagnose and resolve technical issues related to macOS operating systems, Apple hardware (MacBooks, iMacs, Mac Pros, etc.), peripherals, and common software applications. Provide support for network connectivity issues (Wi-Fi, VPN, wired connections) specific to macOS devices. Troubleshoot printing, scanning, and other peripheral-related problems. Address user account issues, password resets, and access problems. Perform remote and in-person troubleshooting as needed. System Installation, Configuration & Maintenance: Install, configure, and upgrade macOS, software applications, and drivers. Deploy and manage Mac desktops and laptops using Mobile Device Management (MDM) solutions (e.g., JAMF). Perform routine maintenance tasks such as system updates, patch management, antivirus scans, and backups. Ensure compliance with security protocols and best practices on Mac devices. Conduct hardware diagnostics and coordinate repairs or replacements when necessary. User Support & Training: Provide timely and effective technical assistance to end-users via various channels (phone, email, chat, ticketing system, in-person). Guide users with clear, step-by-step instructions on how to use macOS features, applications, and devices. Develop and maintain user guides, FAQs, and knowledge base articles to facilitate self-service and enhance user productivity. Educate users on new services, applications, and security best practices. Device Management & Inventory: Administer and manage MDM solutions for Mac device enrollment, policy enforcement, security compliance, and application deployment. Maintain accurate records of hardware and software inventory, including deployment, refresh, and retirement. Coordinate equipment procurement and replacement processes to meet user requirements. Collaboration & Documentation: Escalate complex or unresolved issues to higher-tier support teams or vendors as necessary, ensuring timely resolution. Collaborate with other IT teams (e.g., network administrators, system administrators, cybersecurity specialists) to address complex technical issues and implement IT projects. Document all support interactions, troubleshooting steps, and resolutions in a ticketing system. Contribute to the continuous improvement of support processes and procedures. EXPERIENCE 3-4.5 Years SKILLS Primary Skill: Infrastructure Support Sub Skill(s): Infrastructure Support Additional Skill(s): Mac Desktop, Infrastructure Support, System Administrator, AD DC DHCP DNS, Infrastructure Support L1, Managed Services-L1 Support, Computer Fundamentals
Posted 1 month ago
3.0 - 8.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Trainer/Process Trainer BPO for technical support process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER If you have Mutual Funds exp then Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407
Posted 1 month ago
0 years
0 Lacs
Coimbatore North, Tamil Nadu, India
On-site
Jainam Broking Limited 7 hours ago Location SNS Department Information Security - JBL Employment Type Apprentice Applications Received 0 Closes On 28 Jul, 2025 Responsibilities Monitoring and Analysis: Assist in the real-time monitoring of security events and alerts using SIEM tools. Analyse logs and data to detect and investigate potential threats. Incident Response: Support the SOC team in responding to security incidents. Help gather and analyze evidence, document incident details, and escalate issues as needed. Threat Intelligence: Contribute to threat intelligence efforts by researching emerging threats, vulnerabilities, and attack techniques. Stay updated with the latest cybersecurity trends. Documentation: Assist in creating and maintaining incident response procedures, security documentation, and knowledge base entries. Reporting: Aid in generating and reviewing security reports, summarizing incident activities, system vulnerabilities, and other relevant security metrics. Collaboration: Work closely with SOC team members to ensure effective communication and coordination during security incidents and routine security operations. Expected Skills Technical Knowledge: Basic understanding of cybersecurity concepts, including network security, information security principles, and common attack vectors. Familiarity with SIEM tools and their functionalities is advantageous. Analytical Skills: Strong ability to analyse and interpret security data, logs, and alerts to identify potential threats and anomalies. Technical Aptitude: Familiarity with security technologies such as firewalls, intrusion detection systems (IDS), and antivirus solutions. Understanding of network protocols (e.g., TCP/IP) is beneficial. Problem-Solving: Ability to think critically and solve problems effectively, especially under pressure during security incidents. Attention to Detail: High level of accuracy in documenting and analyzing security incidents and maintaining security documentation. Communication Skills: Excellent verbal and written communication skills to effectively convey technical information and collaborate with team members. Teamwork: Ability to work collaboratively with other team members and departments to ensure effective incident handling and security operations. Learning Orientation: Eagerness to learn and adapt to new technologies, tools, and methodologies in the cybersecurity field.
Posted 1 month ago
0 years
2 - 3 Lacs
Gangtok
On-site
About Medhavi Skills University Medhavi Skills University (MSU) is a government-notified private skills university established under a State Act in Sikkim, dedicated to promoting quality skill education and entrepreneurship integrated with higher education. As a pioneering institution in the convergence of the skilling ecosystem with higher education, MSU aligns with the National Education Policy, 2020 (NEP 2020). Recognized by the UGC and established in 2021, MSU collaborates with industries and Skill Development Institutes to offer work-integrated courses, embedding on-the-job internships and training within the curriculum.MSU is a recognized Awarding Body under the National Council for Vocational Education &Training (NCVET) and is empanelled with the Directorate General of Training (DGT). As an anchor university partner with the National Skill Development Corporation (NSDC) and the Project Management Unit (PMU) of NSDC International, MSU is committed to preparing youth for the future workspace by co- working with industry partners to design and implement demand-driven programs. For more information, visit https://msu.edu.in Role Overview: We require a skilled IT Administrator to oversee and maintain our organization’s IT infrastructure,ensuring seamless operations, security, and user support. The ideal candidate will manage hardware,software, networks, and cybersecurity while providing technical assistance to staff. Key Responsibilities: System & Network Management Install, configure, and maintain servers, workstations, and network devices (routers, switches,firewalls). Monitor network performance, troubleshoot outages, and optimize LAN/WAN/VPN connectivity. Manage Active Directory, DNS, DHCP, and Group Policy for user access control. Security & Compliance Implement cybersecurity measures (firewalls, antivirus, encryption, patches). Conduct regular backups, disaster recovery tests, and data protection audits. User Support & Training Provide helpdesk support (hardware/software issues, password resets, email setups). Train employees on IT policies, tools, and security best practices Software & Hardware Maintenance Deploy and update OS (Windows/Linux), productivity suites (MS 365, G Suite), andERP/CRM systems. Manage inventory, licenses, and procurement of IT assets. Virtualization Maintain virtual machines (VMware/Hyper-V) and containerized applications.Documentation & Reporting Maintain IT logs, asset records, and SOPs for troubleshooting. Generate reports on system uptime, ticket resolutions, and IT expenditures Qualifications & Skills Required: Bachelor’s degree in Computer Science, IT, or related field. Certifications: Microsoft Certified: Azure Administrator, CCNA, CompTIANetwork+/Security+, ITIL. Proficiency in Windows/Linux server administration.• Knowledge of scripting (PowerShell, Bash, Python) for automation. Experience with MDM (Intune, Jamf), SIEM tools, and RMM software. Strong problem-solving and analytical abilities. Excellent communication for cross-department collaboration. Ability to prioritize tasks in a fast-paced environment. Familiarity with cybersecurity frameworks (NIST, CIS) What We Offer Being a key player in something potentially massive and world-changing Competitive salary and incentive structure, best in the industry. Opportunities for professional development and growth. A supportive and collaborative work environment. The chance to make a meaningful impact on the careers and lives of working professionals How to Apply Interested candidates should submit a resume and cover letter detailing their qualifications and experience at careers@msu.edu.in at earliest possible. Medhavi Skills University is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Provident Fund Schedule: Day shift Work Location: In person
Posted 1 month ago
0 years
1 - 2 Lacs
Gurgaon
On-site
Key Responsibilities: 1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs
Posted 1 month ago
0 years
5 - 7 Lacs
Hyderābād
On-site
Job title: Microsoft Operations Engineer Work schedule: M-F Day Shift Travel requirements: Minimal Summary of position: A Microsoft Operations Engineer is responsible for the effective management, maintenance, and optimization of Microsoft systems and technologies within an organization. Job duties: 1. System Management: Monitoring and managing Microsoft servers, applications, and services to ensure optimal performance and reliability. 2. Troubleshooting: Identifying and resolving technical issues related to Microsoft technologies, including Windows Server, Active Directory, and Microsoft Office applications. 3. Cloud Services: Managing cloud-based services, particularly those related to Microsoft Azure, and ensuring proper configuration, security, and scaling. 4. Automation and Scripting: Developing and implementing scripts for automation of routine tasks to improve efficiency and reduce human errors. 5. Collaboration: Working closely with software developers, system architects, and other IT teams to support the development and deployment of applications. 6. Security Assurance: Implementing security best practices and monitoring for vulnerabilities within the Microsoft ecosystem. 7. Documentation and Reporting: Maintaining detailed documentation of system configurations, procedures, and incidents for compliance and future reference. Technical Skills: 1. Windows Server Management: Proficiency in installing, configuring, and managing Windows Server operating systems. 2. Active Directory: Understanding of Active Directory deployment, maintenance, and troubleshooting for user and resource management. 3. Microsoft Azure: Knowledge of Azure services, including virtual machines, networking, storage, and security configurations. 4. Scripting and Automation: Experience with PowerShell or other scripting languages to automate tasks and improve operational efficiency. 5. Networking Fundamentals: Understanding of networking concepts, protocols (TCP/IP, DNS, DHCP), and troubleshooting network issues. 6. Backup and Recovery: Knowledge of data backup solutions and disaster recovery planning for Microsoft environments. 7. Monitoring Tools: Familiarity with monitoring and performance tuning tools, such as System Center Operations Manager (SCOM), Azure Monitor, or third-party solutions. 8. Security Best Practices: Awareness of security protocols, antivirus solutions, and compliance standards relevant to Microsoft systems. Education: Bachelors or 3-5 experience Soft Skills: 1. Problem-Solving: Ability to diagnose issues effectively and develop solutions swiftly in a high-pressure environment. 2. Communication: Strong verbal and written communication skills for collaborating with cross-functional teams and documenting processes. 3. Attention to Detail: Meticulousness in managing system configurations and documenting changes. 4. Teamwork: Ability to work collaboratively with others in an IT environment, fostering a cooperative and supportive atmosphere. 5. Adaptability: Flexibility to learn new technologies and tools as the Microsoft ecosystem evolves. Key performance indicators: Key performance indicators (KPIs) for a Microsoft Operations Engineer Deployment frequency Change failure rate Cycle time, lead time Average downtime Incident resolution time System availability.
Posted 1 month ago
1.0 years
1 - 3 Lacs
India
On-site
Machint Solutions Limited, a software firm into the digital transformation and hyper automation domain is seeking to hire a Junior System Administrator for its office in Hyderabad. Fulltime position Work from Office Mon-Friday Immediate joiners (as early as 1st July 2025) Role & Responsibilities include: Perform installation, formatting, and configuration of operating systems (Windows/Linux). Provide desktop/laptop support including OS reloads, driver installation, and hardware issue resolution. Install, configure, and troubleshoot network printers and scanners. Maintain and troubleshoot wired and wireless network connectivity. Set up and support new laptops, desktops, and peripheral devices. Perform basic network troubleshooting (IP settings, LAN/WiFi issues, etc.). Assist in maintaining user accounts, email setup, and access rights (Active Directory/Gmail/Outlook). Monitor IT inventory and assist with asset tagging and documentation. Provide support for common software applications (MS Office, browsers, antivirus, etc.). Escalate complex issues to higher-level IT support or vendors as needed. Experience & Qualification: Bachelor's Degree in Computer Science, IT, Network Administration and related areas Minimum 1 year of experience as system administrator. Good to have a professional qualification, such as Microsoft, Oracle, or Cisco certification. Good exposure with IT systems, networks, and related technologies. Ability to solve complex software and hardware issues with minimal guidance Good understanding of firewall configuration Ability to work independently Strong interpersonal skills to resolve complex non-technical issues Interested candidates, who can join by next week, can share the resumes on ramesh.kakileti AT machint DOT com and ram.n AT machint DOT com for immediate consideration and interview slots. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Health insurance Schedule: Day shift Work Location: In person Speak with the employer +91 9133335787 Application Deadline: 03/07/2025 Expected Start Date: 01/07/2025
Posted 1 month ago
0 years
1 - 2 Lacs
Hyderābād
On-site
Key Responsibilities: 1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs
Posted 1 month ago
0 years
1 - 1 Lacs
Raipur
On-site
we are looking a good candidate experiences 1 to 2 yrs only male candidate can apply Hardware: Install, configure, and maintain desktops, laptops, printers, servers, and other IT equipment. Troubleshoot hardware issues and perform component-level repairs or replacements. Maintain inventory of IT assets and ensure equipment is up-to-date and functioning properly. Conduct regular system audits and hardware health checks. Networking: Set up and maintain LAN/WAN infrastructure, routers, switches, firewalls, and access points. Monitor network performance, identify bottlenecks, and implement optimization solutions. Troubleshoot connectivity issues for internal teams and external clients. Ensure network security through firewalls, antivirus, and other cybersecurity practices. Manage IP address allocation, DHCP, DNS, and VPN services. Job Type: Full-time Pay: ₹10,000.00 - ₹12,000.00 per month Schedule: Day shift Work Location: In person
Posted 1 month ago
0 years
1 - 2 Lacs
Girīdīh
On-site
Key Responsibilities: 1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs
Posted 1 month ago
0 years
3 - 4 Lacs
Bengaluru
Remote
Install, configure, and maintain hardware (desktops, laptops, printers, scanners, etc.) Monitor and maintain office network systems including LAN, WAN, Wi-Fi, and VPN Provide technical support for software, hardware, and network-related issues Perform regular system updates, backups, and antivirus management Set up and manage user accounts, permissions, and passwords Troubleshoot and resolve issues related to Microsoft Office, Outlook, and other applications Maintain IT inventory (hardware/software/licenses) Coordinate with vendors and service providers for IT procurement and support Ensure security through access controls, firewalls, and antivirus software Maintain and manage office CCTV and biometric systems (if applicable) Support for video conferencing tools (Zoom, Teams, etc.) Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field Proven experience as an IT Administrator, IT Technician, or similar role Solid knowledge of networking (TCP/IP, DHCP, DNS) Experience with Windows/Linux/Mac OS environments Familiarity with Microsoft 365, Active Directory, and remote desktop tools Basic knowledge of cybersecurity principles Strong troubleshooting and problem-solving skills Preferred Certifications (Optional): CompTIA A+ / Network+ Microsoft Certified: Azure Fundamentals or MCSA Cisco Certified Network Associate (CCNA) Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Rotational shift Weekend availability Supplemental Pay: Overtime pay Yearly bonus Work Location: In person Speak with the employer +91 9606063560
Posted 1 month ago
0 years
1 - 2 Lacs
India
On-site
Job Description:- Urgently Hiring for the Role "Network Engineer" 1.Network Infrastructure Setup and Maintenance: Design, implement, and maintain computer networks, including local area networks (LANs), wide area networks (WANs), and intranets/internet. 2.Hardware Installation and Maintenance: Install, configure, and maintain network hardware devices such as routers, switches, firewalls, and access points. 3.Network Security: Implement and maintain network security measures to protect the organization's data and systems from unauthorized access, viruses, and other cyber threats. This includes setting up firewalls, Antivirus, intrusion detection/prevention systems,AD, CCTV, backups, Firewall and implementing security best practices . 4.Troubleshooting and Problem Resolution: Diagnose and resolve network issues, including connectivity problems, slow performance, and network outages. This may involve analyzing network traffic, conducting packet captures, and working with other IT teams to resolve issues. 5.Network Monitoring and Optimization: Monitor network performance and optimize network resources to ensure maximum efficiency and uptime. This may involve using network monitoring tools to track bandwidth usage, identify bottlenecks, and plan for capacity upgrades. 6.Documentation and Reporting: Maintain accurate documentation of network configurations, topologies, and procedures. Generate reports on network performance, security incidents, and compliance with organizational policies and standards. Work Exp: 1 - 2 yrsQualification : Degree / Diploma / CCNA certification is plus. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Life insurance Paid sick time Paid time off Provident Fund Schedule: Rotational shift Supplemental Pay: Yearly bonus Application Question(s): Are you an Immediate Joinee ? As a IT Network Engineer, How Many Years of Experience Do You Have ? Are you Flexible for the Rotational Shift ? Work Location: In person
Posted 1 month ago
0 years
1 - 3 Lacs
Chennai
On-site
Key Responsibilities: Patch Management: Manage and deploy patches and updates to systems across the organization. Monitor and assess the impact of patches on system performance. Ensure compliance with organizational and regulatory security standards. Collaborate with other IT teams to schedule and coordinate patch deployments. Resolve issues arising from patch deployments and update failures. Maintain and update patch management documentation. Conduct regular audits of patch levels and system statuses. Antivirus Management: Oversee the deployment and management of antivirus software across all systems. Monitor antivirus alerts and respond to potential threats. Ensure antivirus definitions are up-to-date and systems are protected. Perform regular scans and assessments to identify and mitigate risks. Provide reports on antivirus activities and system compliance. General IT Support: Provide support for security incidents and service requests related to patching and antivirus management. Document solutions and maintain accurate records of incidents and resolutions. Job Type: Full-time Pay: ₹180,000.00 - ₹325,000.00 per year Benefits: Health insurance Provident Fund Shift: Day shift Rotational shift Work Location: In person
Posted 1 month ago
0 years
4 Lacs
Coimbatore
On-site
Job Title: IT MANAGER Reports to: General Manager Department: Information Technology Location: Gokulam Park at Coimbatore Job Summary: An IT Manager is responsible for overseeing all aspects of the hotel's information technology infrastructure, ensuring its smooth operation and alignment with business goals. This includes managing IT systems, implementing cybersecurity measures, and providing technical support to both staff and guests. They also play a strategic role in evaluating and implementing new technologies to enhance services and operational efficiency. Key Responsibilities of an IT Manager in a Hotel: Compulsory IDS Soft ware System Management and Maintenance: Ensuring the reliability and availability of all IT systems, including hardware, software, and networks. This involves regular maintenance, updates, and troubleshooting to minimize downtime and ensure smooth operations. Cybersecurity: Implementing and monitoring cybersecurity measures to protect sensitive guest and business data from cyber threats. This includes using firewalls, antivirus software, and encryption protocols, as well as conducting regular audits and staff training. Project Management: Overseeing IT projects such as system upgrades, network expansions, or software implementations, ensuring they are completed on time and within budget. Vendor Management: Collaborating with technology vendors to procure and implement new systems, negotiate service level agreements (SLAs), and manage vendor relationships. Guest Support: Addressing technical issues related to Wi-Fi, smart devices, and other guest-facing technologies, ensuring a seamless and positive guest experience. Staff Training: Training employees on the use of hotel management systems, cybersecurity protocols, and other relevant technologies, fostering a culture of technological adaptability. Strategic Planning: Aligning IT goals with the hotel's overall business strategy, evaluating emerging technologies, and identifying opportunities to enhance services and operational efficiency. Budgeting and Cost Control: Developing and managing the IT budget, ensuring cost-effective use of resources. Policy Development and Compliance: Developing and enforcing IT policies and procedures to ensure compliance with industry regulations and organizational standards. Business Continuity Planning: Ensuring the hotel's IT infrastructure is resilient and capable of withstanding disruptions, such as natural disasters or cyberattacks. Hotel IT manager : duties and responsibilitiesLead and manage the IT team, providing guidance, mentorship, and professional development opportunities. Foster a collaborative an...Morgan & Mallet Hospitality 400 Hotel IT Manager Job Vacancies - IndeedResponsible for overseeing the security, integrity and maintenance of IT systems, ensuring that systems are well maintained and IT...Indeed It Manager Hotel Job Description - SuperworksAs an IT Manager in a hotel setting, your responsibilities encompass a wide range of technical, strategic, and operational tasks:Superworks Business Continuity Planning: Ensuring the hotel's IT infrastructure is resilient and capable of withstanding disruptions, such as natural disasters or cyberattacks. Job Type: Full-time Pay: Up to ₹40,000.00 per month Benefits: Commuter assistance Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Yearly bonus Work Location: In person Expected Start Date: 28/06/2025
Posted 1 month ago
0 years
1 - 2 Lacs
Ahmedabad
On-site
Key Responsibilities: 1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs
Posted 1 month ago
0 years
0 Lacs
Ahmedabad
On-site
Key Responsibilities: 1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs
Posted 1 month ago
1.0 - 4.0 years
3 - 6 Lacs
Ghaziabad
On-site
Kalco Alu Systems Pvt. Ltd Grow Together Full Time Ghaziabad Educational Qualification :- Graduate Diploma or degree in Hardware & Networking Skill Set Required Expertise in: installation or configuring desktops hardware Job Role L1 Support Manage all Desktops, printers and their configuration. Manage LAN, WAN, network peripherals and security. Manage software, antivirus and their timely updates. Managing Internet service and downtime to 0% Taking weekly backups of all desktops and laptops. Maintaining weekly backup status sheet of all locations. Configuring and Maintaining CCTV cameras of all locations. Maintaining EPABX system and lines. Windows & Linux Reporting Location Ghaziabad [UPSIDC Indl. Area, Masuri Gulawathi] Job Features Job Category Operations Job Title IT Support Educational Qualification Graduate Work Experience 1-4 years No. of Vacancies 2 Location Ghaziabad Apply For This Job Name* Email* A valid email address is required. Phone* A valid phone number is required. Cover Letter* Attach Resume* Submit
Posted 1 month ago
0.0 - 2.0 years
0 Lacs
Saket, Delhi
Remote
Location: Saket, New Delhi Experience Required: 2 to 4 years Employment Type: Full-time About the Company: At WeCredit, we partner with heading NBFCs to help Customers find the best online financial solutions, including quick and hassle-free loans. Our skilled team provides assistance every step of the way, from Completing your loan documents to ensuring fast disbursal of funds. About The Role: As an IT Support Engineer at WeCredit, you will play a critical role in ensuring our office IT infrastructure runs smoothly and securely. You will be the first point of contact for troubleshooting network, hardware, and software issues, and you will help maintain key systems such as LAN, routers, firewalls, and user workstations. This is a hands-on, onsite role ideal for someone who thrives in a fast-paced environment and enjoys solving day-to-day tech challenges. Key Responsibilities : Install, configure, and maintain LAN networks, routers, switches, and firewalls. Monitor system and network performance; troubleshoot connectivity issues. Provide technical support to employees for desktop/laptop hardware, software, and peripherals. Set up new systems, configure user accounts, email, VPN, and access permissions. Coordinate with ISPs and vendors for service-related issues. Ensure endpoint security via antivirus, firewalls, and backup protocols. Maintain asset inventory and ensure IT documentation is up to date. Support users on applications like MS Office, Outlook, browsers, and internal tools. Provide remote support to teams across other locations as needed. Requirements: 2–4 years of experience in IT support or network/system administration. Solid knowledge of LAN/WAN, routers, switches, and firewalls. Experience troubleshooting Windows OS, Microsoft Office, printers, and scanners. Familiarity with IT security tools like antivirus, firewalls, and VPNs. Strong troubleshooting skills and attention to detail. Good communication skills and ability to support non-technical users. • Availability to work from the Saket office location. Job Type: Full-time Shift: Day shift Ability to commute/relocate: Saket, Delhi: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Current CTC? (Annual) Expected CTC? (Annual) Notice Period? (In Days) Experience: IT support: 2 years (Required) Work Location: In person
Posted 1 month ago
0 years
1 - 2 Lacs
Barddhamān
On-site
Key Responsibilities: 1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs
Posted 1 month ago
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