2097 Antivirus Jobs - Page 44

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve. Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture, please click here: Kaseya Culture. Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers. What You’ll Do Join our dynamic team at Kaseya as a Technical Support Expert and become the driving force behind exceptional customer satisfaction. In this role, you will be at the forefront of innovation, collaborating with cutting-edge technologies and diverse clientele to ensure seamless operations and transformative user experiences. In this fast-paced environment, you will solve problems and propel Kaseya forward. You will play a critical role in assisting customers with any technical issues they encounter and ensure their success with our Kaseya 365 Endpoint, multi-software solution. What We Are Looking For An experienced technical support engineer working on the Kaseya 365 Endpoint team. You will report directly to the Technical Support Supervisor. The Schedule Shift times to be discussed. This position is 100% in office, based in our Bangalore, India office. Essential Duties And Responsibilities Respond to customer inquiries, troubleshooting requests, and technical issues across various communication channels, such as phone, chat, and ticketing systems. Diagnose and resolve technical problems by investigating issues related to product installation, configuration, usage, and compatibility. Work with internal teams to escalate and resolve complex technical issues that require further investigation. Create clear and concise documentation to help customers resolve issues and improve self-service resources. Engage in remote troubleshooting sessions, analyzing logs and diagnosing issues to identify potential technical challenges. Assist customers in configuring and optimizing the product to meet their specific needs and environments. Stay informed about product updates, industry trends, and best practices to provide relevant and effective support. Participate in on-call rotations to provide after-hours technical support for urgent customer issues. Contribute to the knowledge base by documenting common issues, solutions, and best practices to enhance team efficiency and customer satisfaction. Provide feedback to internal teams based on customer interactions to help improve the product. What You’ll Bring Preferred bachelor's degree in computer science, Information Technology, cybersecurity, a related field, or equivalent work experience. Proven experience in technical support or customer-facing roles, preferably in a cybersecurity or software company. Strong understanding of diagnosing and troubleshooting issues on Windows, and proficiency with macOS and Linux operating systems. Strong understanding of cybersecurity principles, antivirus, EDR software, and the modern threat landscape. Familiarity with networking protocols, security configurations, and system administration. Excellent problem-solving skills, with the ability to analyze complex technical problems and provide effective solutions. Exceptional communication skills, both written and verbal, with the ability to convey technical information to both technical and non-technical audiences. Join the Kaseya growth rocket ship and see how we are #ChangingLives ! Additional Information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

Job Description We are seeking a creative and forward-thinking cybersecurity engineer to develop and enhance cyber security solutions to address unique security challenges in critical infrastructure and industrial businesses. This position is responsible for providing on-site cyber security services associated with industrial Process Control Networks for Honeywell customers in the Oil and Gas; Hydrocarbon Processing; Power Generation; Pulp, Paper & Printing; Continuous Web Solutions; Petrochemicals; Life Sciences; and Metals, Minerals and Mining markets. Services provided include on-site consulting, troubleshooting, network designs, implementation, assessments, and other related tasks as identified. Responsibilities Assume the lead role in assigned projects, ensuring delivery on time, within budget, and to customer satisfaction. Stay technically current with cybersecurity solutions and expand knowledge in designated network disciplines. Maintain relevant cybersecurity certifications such as CCNA, CISSP, GICSP, or similar. Keep abreast of current industry security standards (e.g., IEC-62443, ISO 27000). Build strong relationships with internal and external customers by providing accurate and efficient technical/engineering support. Diagnose problems and provide timely, accurate technical solutions in response to customer inquiries, questions, and issues. Network (VLANs, STP, HSRP, Static routing) config and Troubleshooting, Firewall configuration i.e policies, communication troubleshooting, AD, NMS, SIEM, AV, WSUS, etc Installation, configuration and troubleshooting. Uphold industrial safety awareness through the completion of pertinent safety certifications. Qualifications Bachelor's degree in computer-related fields (e.g., Computer Science, Computer Information Systems, Electronics) or equivalent experience. Cisco Certified Network/Design/Security Professional (at least one certification). GICSP/CISSP Certified Information Systems Security Professional or similar security certification. 5+ years of experience in Networking, endpoint security, and conducting audits/assessments in IT security. 3+ years of experience in Security Projects. 2+ years of experience in Cybersecurity Vulnerability or Risk assessment. 2+ years of experience with Microsoft Active Directory, DNS, WSUS, and Terminal Server. 2+ year of experience in vulnerability scanning and assessments using tools like Nessus and NMAP. Proven experience designing or deploying a minimum of 10 projects leveraging virtualization, preferably VMware. 3+ years of Network Security Experience: Firewalls, ACL, IDS, IPS, SIEM, particularly with Cisco Routers, Switches, or Firewalls. 3+ years of experience with antivirus systems and backup & restore solutions. 3+ years of experience providing network services on customer sites. Excellent written and oral communication skills. Willingness to travel 30-65%. Preferred Qualifications and Experience 3 years’ experience in Operational Technology (OT). IEC-62443 Risk Assessment/Design/Maintenance Certification (at least one). Knowledge of networking protocols including HSRP, STP, RSTP, MSTP, VLAN, 802.1q, IPv4, IPv6, RIPv2, OSPF, EIGRP, DNS, NTP, EtherChannel, FTP, TFTP, and SSH. Awareness of OT cybersecurity best practices and recommendations. Proficiency in preparing functional and detailed design specifications. Ability to work independently. Excellent troubleshooting skills to resolve complex network, application, or system integration issues. About Us Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Job Description We are seeking a creative and forward-thinking cybersecurity engineer to develop and enhance cyber security solutions to address unique security challenges in critical infrastructure and industrial businesses. This position is responsible for providing on-site cyber security services associated with industrial Process Control Networks for Honeywell customers in the Oil and Gas; Hydrocarbon Processing; Power Generation; Pulp, Paper & Printing; Continuous Web Solutions; Petrochemicals; Life Sciences; and Metals, Minerals and Mining markets. Services provided include on-site consulting, troubleshooting, network designs, implementation, assessments, and other related tasks as identified. Responsibilities Assume the lead role in assigned projects, ensuring delivery on time, within budget, and to customer satisfaction. Stay technically current with cybersecurity solutions and expand knowledge in designated network disciplines. Maintain relevant cybersecurity certifications such as CCNA, CISSP, GICSP, or similar. Keep abreast of current industry security standards (e.g., IEC-62443, ISO 27000). Build strong relationships with internal and external customers by providing accurate and efficient technical/engineering support. Diagnose problems and provide timely, accurate technical solutions in response to customer inquiries, questions, and issues. Network (VLANs, STP, HSRP, Static routing) config and Troubleshooting, Firewall configuration i.e policies, communication troubleshooting, AD, NMS, SIEM, AV, WSUS, etc Installation, configuration and troubleshooting. Uphold industrial safety awareness through the completion of pertinent safety certifications. Qualifications Bachelor's degree in computer-related fields (e.g., Computer Science, Computer Information Systems, Electronics) or equivalent experience. Cisco Certified Network/Design/Security Professional (at least one certification). GICSP/CISSP Certified Information Systems Security Professional or similar security certification. 5+ years of experience in Networking, endpoint security, and conducting audits/assessments in IT security. 3+ years of experience in Security Projects. 2+ years of experience in Cybersecurity Vulnerability or Risk assessment. 2+ years of experience with Microsoft Active Directory, DNS, WSUS, and Terminal Server. 2+ year of experience in vulnerability scanning and assessments using tools like Nessus and NMAP. Proven experience designing or deploying a minimum of 10 projects leveraging virtualization, preferably VMware. 3+ years of Network Security Experience: Firewalls, ACL, IDS, IPS, SIEM, particularly with Cisco Routers, Switches, or Firewalls. 3+ years of experience with antivirus systems and backup & restore solutions. 3+ years of experience providing network services on customer sites. Excellent written and oral communication skills. Willingness to travel 30-65%. Preferred Qualifications and Experience 3 years’ experience in Operational Technology (OT). IEC-62443 Risk Assessment/Design/Maintenance Certification (at least one). Knowledge of networking protocols including HSRP, STP, RSTP, MSTP, VLAN, 802.1q, IPv4, IPv6, RIPv2, OSPF, EIGRP, DNS, NTP, EtherChannel, FTP, TFTP, and SSH. Awareness of OT cybersecurity best practices and recommendations. Proficiency in preparing functional and detailed design specifications. Ability to work independently. Excellent troubleshooting skills to resolve complex network, application, or system integration issues. About Us Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Greetings from TCS!!! Join the PAN INDIA Mega Drive commencing on 5-July-2025. Role: SIEM/SOAR Experience: 4+years Location: Pan India ****Drive date: 5-July - 2025**** Mode of interview: In Person interview. Venue Locations: Hyderabad: TCS Synergy Park Phase1 ,Premises No 2-56/1/36, Gachibowli, Opposite IIIT Hyderabad Campus, Seri Lingampally, RR District, Hyderabad, Telangana 500019 Bangalore : TCS L-Center, Vydehi RC-1 Block, EPIP Industrial Area, 82, 6th Rd, KIADB Export Promotion Industrial Area, Whitefield, Bengaluru, Karnataka 560066 Chennai : TCS Siruseri ATL Building- 1/G1, SIPCOT IT Park Navalur, Siruseri, Tamil Nadu 603103 Mumbai : TCS OLYMPUS, Hiranandani Estate, Thane West, Thane, Maharashtra 400615 Noida : TCS Yamuna, First floor, Asso tech Business Cressterra, VI Plot 22, Sector 135, Noida, Uttar Pradesh- 201301 Kolkata : TCS Gitanjali Park | IT/ITES SEZ, Plot-IIF / 3 Action Area-II, New Town, Rajarhat, Kolkata-700156, West Bengal, India Pune : Tata Consultancy Services, Sahyadri Park SP1, S3 Building, Rajiv Gandhi Infotech Park, Hinjewadi Phase 3, Pune – 411057 Job Description: Monitor multiple security technologies such as SIEM, Antivirus, Vulnerability management, Web Proxy, Security Patch management. Tune/Create SIEM correlation rules. Perform in-depth incident and event analysis. Respond and handle the security incidents. Agree and align on reporting and monitoring requirements with business stakeholders. Conduct research on emerging security threats. Modify Standard Operating Procedures (SOPs) and training documentation. Coach junior team members. Good Knowledge on SIEM tools like SOAR, QROC, ArcSight, SPLUNK or Sentinel. Knowledge and experience with PCs, LAN topologies, routers, hubs, and terminal servers Knowledge of security applications such as IDS, Security Event Management and anomaly detection tools. Knowledge of VPN technology. Knowledge of investigation tools like FTK imager, memory dump, threat analysis tools. Ability to read and interpret network diagrams. Oversight of facilitates for other offices in the UK and provide support and guidance where required. Ability to translate event analysis findings into new monitoring proposals. Remain flexible with 24/7 shift and task assignments Thanks & Regards, Sindhuja Polisetty HR TAG – Cyber Security Tata Consultancy Services

About AlphaSense: . ! About the Team: The Sr. IT Support Analyst will play a critical role in ensuring AlphaSense s IT Service Desk runs smoothly. You will be responsible for building and maintaining macOS and Windows desktop environments; managing centralized user authentication and single sign-on technologies; and setting up and maintaining audio/visual equipment for both conference rooms and large-scale company all-hands meetings. You will also handle IT Service Desk tickets and support requests while managing existing services such as SSO, G Suite, Zoom, Trello, Slack, MS Office 365, MDM, and Endpoint protection. This role presents an exciting opportunity to mentor other IT Support Analysts and enable hundreds of end-users globally on a daily basis as we scale our organization. Who you are: Experience analyzing and implementing improvements to internal support processes. Experience maintaining the following: Single Sign On, LDAP, and cloud directory services (Azure AD or Okta preferred). Professional certifications, such as: ITIL Foundations, CompTIA A+, or CompTIA Security+ are a plus. Ability to communicate complex technical information to non-technical stakeholders verbally and in writing. Ability to navigate, embrace, and champion change management processes and procedures. Proficient with Windows/macOS desktop administration, primarily macOS, and a strong background in imaging/deploying windows and macOS devices. Ability to work within video conferencing services such as Google Meet, Webex, and Zoom. Strong problem solving and troubleshooting skills. Expert in mobile device management and endpoint protection/antivirus (AV) software is a plus. What you ll do: Partner with the IT Service Desk Manager to build a seamless and efficient IT Service Desk experience for AlphaSense end-users. Manage and streamline employee onboarding and device deployments, with a goal of achieving a zero-touch deployment for all new hardware assets. Maintain and recommend improvements to macOS and Windows desktop environments. Assist with the development and maintenance of support documentation. Promote a collaborative and inclusive team culture that encourages knowledge sharing and continuous improvement. Support existing IT services including, but not limited to: Okta Identity Platform, Google Workspace, Zoom, Trello, Slack, MS Office 365, Kandji MDM, Microsoft Intune, etc. Install and maintain audio/visual equipment for conference rooms as well as large-scale, company all-hands meetings (Zoom equipment, Web streaming), and identify opportunities for improvement. Assist with purchasing/receiving assets and performing consistent asset/inventory tracking utilizing the AlphaSense IT Asset Management tool(s). Maintain inventory closets regularly, ensuring retired devices are disposed of in a safe and secure manner. Support Compliance activities related to Information Security and Data Privacy. Support the development and reporting of metrics that highlight customer satisfaction, service performance, and areas for improvement. Build strong relationships with end users at AlphaSense. Help to lead and mentor AlphaSense IT Service Desk Team. In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works. Recruiting Scams and Fraud We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note: AlphaSense never asks candidates to pay for job applications, equipment, or training. All official communications will come from an @ alpha-sense.com email address. If you re unsure about a job posting or recruiter, verify it on our Careers page . If you believe you ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.

Essential Network And System Engineer Skills Experience in networking Firewall, NAT, and SNAT Office 365 Administration (Exchange, Teams, SharePoint, Power BI) Cloud networking: Azure, AWS, Oracle Cloud, VMware, VirtualBox Troubleshooting for Windows and Linux Security and antivirus solutions Hardware troubleshooting Network virtualization Scripting and programming languages (optional)

Job Role: L2 - Desktop Support Engineer Experience: 1 years Budget: 17k to 19k as a take home Location: Bangalore / Chennai Flexible to work in rotational shift Preferred: Male candidates only Notice Period: Immediate Joiner Qualification: (10th, 12th and any degree) is Mandatory Roles And Responsibilities Hands on experience in Active Directory - user id (Addition / Deletion / Disable) OS installation and in Bit locker encryption Assembling Hardware upgradation troubleshooting MS outlook configuration, Outlook backup & restore and troubleshooting Network Printer installation and troubleshooting. Install and maintain various standard software as per requirements. Antivirus update & virus protection

About Medhavi Skills University Medhavi Skills University (MSU) is a government-notified private skills university established under a State Act in Sikkim, dedicated to promoting quality skill education and entrepreneurship integrated with higher education. As a pioneering institution in the convergence of the skilling ecosystem with higher education, MSU aligns with the National Education Policy, 2020 (NEP 2020). Recognized by the UGC and established in 2021, MSU collaborates with industries and Skill Development Institutes to offer work-integrated courses, embedding on-the-job internships and training within the curriculum. MSU is a recognized Awarding Body under the National Council for Vocational Education & Training (NCVET) and is empaneled with the Directorate General of Training (DGT). As an anchor university partner with the National Skill Development Corporation (NSDC) and the Project Management Unit (PMU) of NSDC International, MSU is committed to preparing youth for the future workspace by co- working with industry partners to design and implement demand-driven programs. For more information, visit https://msu.edu.in Role Overview: We require a skilled IT Administrator to oversee and maintain our organization’s IT infrastructure, ensuring seamless operations, security, and user support. The ideal candidate will manage hardware, software, networks, and cybersecurity while providing technical assistance to staff. Key Responsibilities: System & Network Management Install, configure, and maintain servers, workstations, and network devices (routers, switches, firewalls). Monitor network performance, troubleshoot outages, and optimize LAN/WAN/VPN connectivity. Manage Active Directory, DNS, DHCP, and Group Policy for user access control. Security & Compliance Implement cybersecurity measures (firewalls, antivirus, encryption, patches). Conduct regular backups, disaster recovery tests, and data protection audits. User Support & Training Provide helpdesk support (hardware/software issues, password resets, email setups). Train employees on IT policies, tools, and security best practices. Software & Hardware Maintenance Deploy and update OS (Windows/Linux), productivity suites (MS 365, G Suite), and ERP/CRM systems. Manage inventory, licenses, and procurement of IT assets. Virtualization Maintain virtual machines (VMware/Hyper-V) and containerized applications. Documentation & Reporting Maintain IT logs, asset records, and SOPs for troubleshooting. Generate reports on system uptime, ticket resolutions, and IT expenditures. Qualifications & Skills Required: Bachelor’s degree in Computer Science, IT, or related field. Certifications: Microsoft Certified: Azure Administrator, CCNA, CompTIA Network+/Security+, ITIL. Proficiency in Windows/Linux server administration. Knowledge of scripting (PowerShell, Bash, Python) for automation. Experience with MDM (Intune, Jamf), SIEM tools, and RMM software. Strong problem-solving and analytical abilities. Excellent communication for cross-department collaboration. Ability to prioritize tasks in a fast-paced environment. Familiarity with cybersecurity frameworks (NIST, CIS). What We Offer Being a key player in something potentially massive and world-changing Competitive salary and incentive structure, best in the industry. Opportunities for professional development and growth. A supportive and collaborative work environment. The chance to make a meaningful impact on the careers and lives of working professionals. How to Apply Interested candidates should submit a resume and cover letter detailing their qualifications and experience at careers@msu.edu.in at earliest possible. Medhavi Skills University is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Key Responsibilities: 1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs

The IT Executive will be responsible for overseeing and maintaining all IT systems, networks, and software applications across the property. This includes managing hotel-specific systems such as IDS, PMS, and POS, as well as ensuring seamless connectivity, system security, and technical support for staff. Key Responsibilities: Hotel Software Management: Manage and troubleshoot IDS software (mandatory experience required). Support PMS (Property Management System) and POS (Point of Sale) operations. Coordinate with software vendors for updates, patches, and troubleshooting. Network & System Administration: Maintain LAN/WAN connectivity across the hotel premises. Manage and monitor internet access, bandwidth, and firewalls. Ensure uptime of all servers, printers, routers, and network devices. Hardware & Software Support: Provide day-to-day technical support to hotel staff for desktops, laptops, and peripherals. Install, configure, and maintain software and operating systems. Security & Surveillance: Oversee CCTV systems , access control, and security monitoring solutions. Ensure proper data backup protocols and antivirus protection. Implement cybersecurity best practices and respond to any data breaches or security threats. Communication Systems: Manage and troubleshoot email systems, telephone lines, and VoIP. Ensure seamless communication between departments through IT tools. Documentation & Compliance: Maintain IT asset records and software licenses. Prepare periodic reports on IT performance and system health. Required Qualifications & Skills: Proven experience in a similar IT role, preferably in the hospitality industry . Mandatory : Hands-on experience with IDS Software . Proficiency with PMS , POS , Windows OS, networking (TCP/IP), routers, switches, and Wi-Fi systems. Knowledge of hardware troubleshooting , server maintenance, and email setup/configuration. Experience with CCTV installation and maintenance . Ability to handle multiple tasks efficiently and work under pressure. Strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills. Preferred Qualifications: Degree or diploma in IT, Computer Science, or related field. Certifications in Networking, Microsoft, or Security will be an advantage. Work Schedule: Full-time | 6 days a week | Shift-based availability as per operational requirements. How to Apply: Interested candidates can email their updated resume to: hr@antalyahotels.in Contact: 8279377037 Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Food provided Health insurance Paid sick time Paid time off Provident Fund Shift: Rotational shift Work Days: Monday to Friday Weekend availability Weekend only Work Location: In person

This position is primarily responsible for providing on-site computer and network support to office staff. You should have good problem-solving skills to troubleshoot computer, network, software, and hardware issues. The person should also have good communication skills and a willingness to learn. Responsibilities: IT Helpdesk Investigate, diagnose and solve all computer hardware, software, and network faults in a timely and professional manner Resolve all Helpdesk tickets within stipulated time Record events and problems and their resolution in logs Assign and install appropriate hardware / peripherals / license Set up and configure new laptops and desktops Work with vendors to resolve any IT related issues independently Identify users' requirements and provide peripherals like keyboard, mouse, etc. Perform preventive maintenance on devices (primarily laptops and desktops), including tasks such as OS updates, BIOS updates, antivirus updates, firmware updates, disk clean-ups, and defragmentation where applicable User Administration, Monitoring and Equipment provisioning Create users and give appropriate rights independently Install and update Windows software on user machines Install and configure web servers on user machines like but not limited to IIS, MySQL MSSQL. Configure/troubleshoot VPN connections on user machines Monitor status of internal servers and service using tools and consoles Monitor backups regularly and alert relevant team member when automatic backups fail Keep the asset and inventory updated. Assign license as needed by the user Technical Qualifications: Experience in software, hardware, and network troubleshooting Experience in configuring and troubleshooting Microsoft Windows operating systems Understanding of macOS operating system and its environment Basic understanding of Microsoft Windows Server and Linux Server will be an added advantage Knowledge of fundamental concepts including DNS, networking basics, TCP/UDP protocols, IP routing, and containerization Personal Skills: Ability to remain calm and professional when troubleshooting and resolving support issues Ability to adjust tasks and schedules to adapt to changing priorities Enjoys working with people Strong work ethic, personal accountability, and dependability Capable of working well under pressure Education and Work Experience: This individual should possess a graduate degree in computer-related field with over 2 years of experience in User Administration and Helpdesk Hardware and networking certification is preferred but not required

2 - 3 Years 1 Opening Trivandrum Role description Role Proficiency: Follow/update runbook/SOP to monitor track and co-ordinate to closure/service requests Outcomes: 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes 3) Mentor new team members in understanding customer infrastructure and processes Measures of Outcomes: 1) SLA Adherence2) Compliance towards runbook based troubleshooting process3) Time bound elevations and routing of tickets – OLA Adherence4) Schedule Adherence in managing ticket backlogs5) # of NCs in internal/external audits6) Number of KB changes suggested7) Production readiness of new joiners within agreed timeline by one-on-one mentorship8) % Completion of all mandatory training requirements Outputs Expected: Monitoring: Understand Priority and Severity based on ITIL practice. Understand agreed SLA with customer and adhere. Adhere to ITIL best practices Runbook Reference: Follow runbook for troubleshooting record troubleshooting steps and provide inputs for runbook changes. Use KB/SOP to resolve tickets update KB/SOP with new findings Tickets Backlog: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA) document learnings for self-reference. Actively participate in team/organization-wide initiatives. Collaborate with other team members for timely resolution of tickets. Assist new team members to understand the customer environment. Process Adherence: Thorough understanding of organization and customer defined process. Consult with mentor when in doubt. Adherence to defined processes. Adhere to organization’ s policies and business conduct. Training: On time completion of all mandatory training requirements of organization and customer. Provide on floor training and one-on-one mentorship for new joiners. Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Skill Examples: Strong interpersonal and communication skills (Written verbal and email etiquette) to interact with different teams and customers. Analytical ability to understand a larger picture of customer issues. Ability to follow SOP documents and escalate the s with in the SLA defined. Networking: a. Basic Network commands for troubleshooting Desktop/Laptop connectivity issues Server:a. Strong skills in most operating system commands/utilities basic understanding of virtualization server and client OS installation workgroup and domain knowledgeb. Support tasks like OS installation and basic user level commands and local user/group managementc. Software installation and Basic patch installation Storage & Backup:a. Ability to monitor any Enterprise Storage and backup Solutionsb. Skilled in Storage and backup Monitoringc. Skilled in ticketing tools Database:a. Create or modify queries in order to suit business requirementsb. Data modelling skills; distinguish between OLTP and Data warehouse applicationsc. Storage hardware storage management techniques software used for managing the storaged. Tweak tables making them use less space as possible End User Computing:a. Confident in handling end user calls/Ticketing toolsb. AD managementc. Antivirus Management Strong troubleshooting skills Knowledge Examples: 1) ITIL Framework 2) Monitoring knowledge with various infrastructure tools 3) Fair understanding of customer infrastructure ability to co-relate failures4) Networking:a. Understanding of IP addressingb. Moderate knowledge in Network show commands across routers switches Firewalls Load balancersc. Should have basic knowledge in High CPU High Bandwidth usage reasonsd. Basics in Port-Channels and ether channelse. Basic understanding of ticketing tools such as Service-now OR Remedy5) Server:a. Familiarity with the basic OS administrative tools and how to locate them analyse event logs/sys logs etc.b. File system (FAT NTFS etc) and partitioning knowledgec. Basic understanding of system processes/services and user process6) Storage & Backup:a. Good Knowledge in Storage and Backup technologyb. Strong Knowledge in Backup and Recovery Operationsc. Good Knowledge Tape Libraries Backup Appliances Virtual tape Libraries7) Monitoring:a. Good understanding of Networking conceptsb. Basic knowledge of infrastructure componentsc. Knowledge in handling and monitoringd. Familiar with Linux and Windows commands8) Database:a. Very fluent in Structured query languageb. Knowledge of database background processesc. Knowledge of 3-Tier client server architectures and Web services9) End User Computing:a. Knowledge on Office 365b. Basic Network knowledge10) Quality Analysis:a. Exposure to technology/processes as per audit requirements b. Working knowledge of MS Excel Word PPT Outlook etc.s Additional Comments: Strong interpersonal and communication skills (Written verbal and email etiquette) to interact with different teams and customers. Analytical ability to understand a larger picture of customer issues. Ability to follow SOP documents and escalate the s with in the SLA defined. Networking: a. Basic Network commands for troubleshooting Desktop/Laptop connectivity issues Server:a. Strong skills in most operating system commands/utilities basic understanding of virtualization server and client OS installation workgroup and domain knowledgeb. Support tasks like OS installation and basic user level commands and local user/group managementc. Software installation and Basic patch installation Storage & Backup:a. Ability to monitor any Enterprise Storage and backup Solutionsb. Skilled in Storage and backup Monitoringc. Skilled in ticketing tools Database:a. Create or modify queries in order to suit business requirementsb. Data modelling skills; distinguish between OLTP and Data warehouse applicationsc. Storage hardware storage management techniques software used for managing the storaged. Tweak tables making them use less space as possible End User Computing:a. Confident in handling end user calls/Ticketing toolsb. AD managementc. Antivirus Management Strong troubleshooting skills Skills It Service Desk,Servicenow,Problem Solving Skill About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

An IT Administrator is responsible for overseeing and maintaining the company’s technology infrastructure, ensuring that all systems, networks, and software are functioning efficiently. This role involves troubleshooting issues, providing technical support, managing hardware and software installations, and ensuring the security of all IT systems. Key Responsibilities: Manage and maintain the company’s IT infrastructure, including servers, networks, and hardware. Install, configure, and update software and hardware systems. Provide technical support to employees, troubleshooting and resolving IT issues. Monitor system performance, ensuring optimal operation and minimizing downtime. Ensure the security of all IT systems by implementing and updating security protocols, firewalls, and antivirus software. Backup critical data. Manage user accounts, permissions, and access control to ensure data security and confidentiality. Prepare and maintain documentation for IT procedures, network configurations, and system setups. Stay up to date with the latest IT trends and technologies to improve the company’s infrastructure. Job Type: Full-time Pay: ₹23,000.00 - ₹30,000.00 per month Schedule: Day shift Experience: total work: 1 year (Preferred) Work Location: In person

Location: Hyderabad, Telangana Time type: Full time Job level: Associate Job type: Regular Category: Information Technology ID: JR113733 About us We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. RSM has an opportunity for a highly motivated Platform Engineer who has a passion for orchestrating site resiliency and DevOps standards/technologies. You will work alongside our top-notch IT professionals supporting RSM’s modern information technology infrastructure. You’ll be a leading member of a team who is responsible for the delivery and management of consumable technologies, processes, and integrations to bolster RSM lines of business and their respective portfolios. Outside of your team, you’ll collaborate with Enterprise Solutions Developers, IT Architecture Engineers, line-of-business (LOB) professionals as well as other IT professionals to automate and streamline IT business operations and processes. You’ll be challenged to create innovative solutions to legacy and cloud compute as well as new concepts, ideas, and continuous process improvement. You will demonstrate and maintain high standards while fostering a proactive, efficient, and service-oriented work environment. Communication and professionalism are paramount as you will be representing RSM Technical Services to effectively engage with technical and business leadership as well as external providers of IT services. You will also use all your abilities to explain solutions and complex issues while demonstrating the ability to lead and impart knowledge effectively to other team members. Supports and helps orchestrate legacy, public, and private cloud infrastructure utilizing automation while maintaining established change management procedures. Support automation and acceleration of the testing, release, and deployment cycles through authored scripts to automate configuration, and provisioning. Achieve maximum system automation and integration through Infrastructure as Code (IaC), Web Services and scripting technologies and tools. Support development and employ continuous delivery system practices via cloud services and infrastructure. Execute and automate Continuous Integrations pipelines for various development projects using a core suite of tools. Monitors, scales, and optimizes distributed services in the cloud and on-premise infrastructure. Integrates closely with enterprise solution development teams on identifying, problem solving and resolving issues that impact software releases and service delivery. Supports development and implementation of technical standards, procedures, and techniques for the resolution of Enterprise IT system problems to ensure maximum application availability and performance. Develop proof of concepts architecture for application and automation initiatives. Drives new ideas and innovative solutions to resolve problems. Engages with other engineering teams to improve the lifecycle of services on our platforms. Collaborates with other IT and non-IT related professionals such as Developers, Architects, Project Managers, Business Analysts, and business leaders. Provides direct support of enterprise infrastructure including cloud and on-premises computing/data solutions, Single Sign-On, IIS servers, load balancing, backups, and antivirus platforms. Orchestrates compute legacy environments. Configures and integrates custom and 3rd party applications and add-ons. Regular review of alerts, logs, and performance. Works with end-users, Microsoft Support, and other vendors in resolution of support issues as needed. Participates in scheduled and unscheduled weekend/after-hours system maintenance and support. Other duties as assigned. EDUCATION/CERTIFICATIONS Preferred: Bachelor's degree in Computer Science, Software Engineering, Information Systems, equivalent work history/experience or working towards achieving a degree TECHNICAL SKILLS Microsoft Windows and Non-WinOS such as Linux Server administration – Required Troubleshooting of complex distributed environments - Required Management of Public Cloud and on premise Offerings (IaaS, SaaS, PaaS, VMware, O365, ADO) – Required Advanced Scripting Skills (PowerShell, Terraform and other IaC languages) - Preferred Ability to use/implement automation tools and IaC - Preferred Strong performance tuning experience- Preferred Microsoft Internet Information Server (IIS) and the basic operation of websites, application pools, IIS administration, ports, SSL certificates - Preferred Citrix VDI administration – Preferred 3rd Party Tools (Veeam, ServiceNow, WebEx, and MS SCOM) - Preferred. EXPERIENCE Strong knowledge of IT infrastructure, network and directory services required Experience in the following areas preferred: 1+ years’ Administering Directory Services for MS Windows 2012-2019 – Required 1+ Experience with Public Cloud Solutions (Azure//AWS/Google) – Required Managing/deploying secure certificates (SSL)- Required IaC Technologies (Ansible, ADO, Pipelines, Git, Terraform, YAML) – Required Managing infrastructure in a virtualized environment – Required Experience in Orchestration and containerization using Kubernetes - Required Identity Management SSO/MFA – Preferred Agile Methodology Experience – Preferred Experience with Site reliability engineering and ITIL framework – Preferred LEADERSHIP/SOFT SKILLS Experience in team collaboration – Required Excellent written and oral presentation skills – Preferred Exceptional analytical and process development skills - Preferred At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.

Job Title: IT Administrator / Network & System Administrator Experience Required: 3 to 4 years in IT Administration, Network & System Support, and Vendor Coordination Salary: ₹25,000 – ₹30,000 per month (Based on experience and skill set) Shift: 10AM to 7PM – Monday to Friday (Saturdays are flexible) Location: Magnum Galaxy Tower-1, Sec-58, Gurgaon -122011 About the Role: We are looking for a proactive and experienced IT Administrator / Network & System Administrator to join our team. The ideal candidate will be responsible for managing our IT infrastructure, ensuring network and system uptime, providing user support, handling hardware and software installations, and maintaining relationships with external vendors and service providers. This role requires a balance of hands-on technical knowledge and strong organizational skills to manage day-to-day IT operations effectively. Key Responsibilities: 1. Network & System Administration Maintain and monitor local area networks (LAN), wide area networks (WAN), Wi-Fi systems, and internet connectivity. Install, configure, and troubleshoot hardware (servers, routers, switches, firewalls, desktops, laptops, printers). Manage user accounts, access control, system backups, and data recovery protocols. Oversee the performance of servers, backup systems, antivirus software, and firewall configurations. Ensure data security, patch management, and IT compliance. 2. User Support & Troubleshooting Provide Level 1 and Level 2 technical support to employees for hardware, software, and networking issues. Maintain inventory of IT assets and manage IT ticketing system or support logs. Conduct periodic audits and health checks of all IT systems. 3. Software & Tools Management Install, update, and manage OS, productivity tools, antivirus solutions, and custom software. Administer business applications including email clients (Outlook/Google Workspace), office tools, etc. Maintain and configure video conferencing setups (Zoom, Teams, etc.). 4. Vendor & AMC Management Coordinate with external vendors for procurement of hardware/software, repairs, AMC renewals, and service calls. Track IT-related purchases, licenses, and warranties. Negotiate and manage Annual Maintenance Contracts (AMCs) and Service-Level Agreements (SLAs). Maintain proper documentation of vendor dealings, quotations, and payment schedules. Required Skills & Qualifications: Bachelor’s degree in Computer Science, Information Technology, or related field. 3–4 years of relevant experience in IT support, systems, and network administration. Strong understanding of Windows/Linux servers, Active Directory, networking protocols, and cloud basics. Hands-on experience with firewalls, switches, routers, and endpoint management. Good knowledge of IT security practices and backup solutions. Experience in vendor coordination and managing AMCs/contracts. Strong problem-solving and communication skills. Ability to prioritize tasks and work independently under minimal supervision. Work Environment: Full-time, On-site role 5-day working schedule (Saturdays are flexible) Fast-paced, collaborative team environment How to Apply: Interested candidates can share their resumes at hr@cosmoindia.in with the subject line: “Application for IT Administrator Role” or WhatsApp to 9953692702 Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Leave encashment Paid time off Schedule: Day shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are you comfortable to come at office for interview? Education: Bachelor's (Required) Experience: IT admin : 3 years (Required) hardware & network configuration: 3 years (Required) Vendor management: 3 years (Required) data security: 3 years (Required) networking protocols: 3 years (Required) Location: Gurgaon, Haryana (Required) Work Location: In person Speak with the employer +91 9953692702 Expected Start Date: 07/07/2025

Job Title: IT Support Associate Location: Mohali Sector 74 Key Responsibilities A. IT Asset Management Maintain an up-to-date inventory of all IT assets (laptops, desktops, monitors, mobile phones, peripherals, etc.) Tag, track, and record allocation and decommissioning of IT assets Ensure timely procurement, configuration, and disposal of IT equipment Conduct regular audits and asset lifecycle reviews B. Office 365 Administration Manage and support Office 365 tenant including Exchange, SharePoint, OneDrive, Teams, and Microsoft Intune Create and manage user accounts, distribution groups, and shared mailboxes Enforce security policies and handle data loss prevention (DLP) configurations Monitor licence usage and recommend cost-optimisation where possible C. End-User Support Provide first and second-line IT support to all office staff (hardware/software issues) Troubleshoot Windows-based systems, printer issues, network connectivity problems, and common business application faults Support employee onboarding and offboarding (device setup, access provisioning, account closure) Train users on basic tech hygiene and IT security best practices D. Networking & Infrastructure Manage LAN/WiFi connectivity and escalate to providers when necessary Oversee switches, routers, and wireless access points in conjunction with external network support partners if needed Monitor uptime and performance of the office internet and troubleshoot outages Ensure patching and antivirus systems are current and monitored E. Compliance & Security Enforce endpoint security standards including antivirus, firewall, and device encryption Maintain software licensing compliance and ensure all installations are authorised Support internal IT security audits and recommend improvements Ensure backups (local/cloud) are running and recoverable 3. Required Skills & Experience Minimum 3–5 years of hands-on experience in IT support or infrastructure management Strong experience with Microsoft Office 365 administration (Exchange, Teams, SharePoint) Solid knowledge of Windows OS and desktop/laptop troubleshooting Familiarity with Active Directory, DNS, DHCP, and IP networking Experience with remote support tools (e.g. AnyDesk, TeamViewer, Microsoft Remote Desktop) Ability to manage IT assets and document procedures effectively Excellent communication and stakeholder management skills Experience with small office network setups preferred 4. Desirable Skills Knowledge of Microsoft Intune, Azure AD, or Endpoint Manager Understanding of basic scripting or automation tools (PowerShell) Experience supporting hybrid work environments (VPN, remote desktop) ITIL certification or exposure to structured ticketing and service delivery models 5. Personal Attributes Proactive, self-motivated and able to work independently Detail-oriented with strong organisational skills Able to explain technical concepts in simple, user-friendly terms Calm under pressure and responsive to urgent issues A team player willing to roll up their sleeves and get things done

Greetings from TVS Electronics! ROLE: FMS Support ( IT Facility Management Services) Experience Required: Minimum 2Y Location: Pune, Maharashtra Requirement:- ▪ Proficiency in the installation of Windows 7 and 10. ▪ Familiarity with Lotus Notes/Outlook Client, as well as the installation and configuration of antivirus and patch management clients. ▪ A foundational understanding of networking, including router and switch configuration. ▪ A minimum of three years of experience in customer site support as an IT executive. ▪ Basic knowledge of network printer configuration and installation. ▪ Fundamental understanding of MS Office, Internet Explorer, Google Chrome, and other web browsers. ▪ Basic experience working in an Active Directory/domain environment. ▪ Basic knowledge of mobile device management and email configuration. ▪ Basic understanding of helpdesk tool management and issue resolution. ▪ Experience with the installation of Windows Server 2008/2012/2016/2019 at Level 1. ▪ Strong communication skills Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Shift: Day shift Experience: Desktop support: 2 years (Required) Work Location: In person

Job Description Key Responsibilities: 1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices.

Job Summary The IT engineer will oversee the technical infrastructure, ensuring efficient operation of day-to-day tasks. This role includes managing Microsoft 365 components, network infrastructure and providing support for various devices. This also includes security initiatives related to ISO: ISMS and SOC 2 audits. Key Responsibilities IT Support and Troubleshooting Serve as the first point of contact for helpdesk tickets, providing timely support for hardware, software and connectivity issues. Troubleshoot and resolve issues related to laptops, peripherals (e.g., printers, monitors) and common office applications. Provide hands-on and remote support to end-users, including setup and onboarding of new employees. System and Infrastructure Maintenance Install, configure, and update operating systems, business applications, collaboration tools, and antivirus software. Perform routine checks and basic troubleshooting on A/V systems, meeting room equipment, and office network connectivity. Maintain accurate records of IT assets and assist with first-level network support and escalations. Vendor Coordination and Compliance Support Coordinate with external vendors for hardware repairs, service calls and delivery follow-ups. Support adherence to IT policies, security procedures/standards such as (ISO 27001, SOC 2, GDPR). Assist in documentation, incident reporting, and participation in internal audits when required. Qualifications Bachelor's degree in information technology, Computer Science or related field. Minimum of 2 to 5 years of experience in IT Strong knowledge of Microsoft 365 components and network infrastructure. Familiarity with ISO: ISMS audit processes and requirements. Relevant certifications (e.g., MS 365 administrator) are a plus. Learnship is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. Visit https://www.learnship.com to know more.

Key Responsibilities: Patch Management: Manage and deploy patches and updates to systems across the organization. Monitor and assess the impact of patches on system performance. Ensure compliance with organizational and regulatory security standards. Collaborate with other IT teams to schedule and coordinate patch deployments. Resolve issues arising from patch deployments and update failures. Maintain and update patch management documentation. Conduct regular audits of patch levels and system statuses. Antivirus Management: Oversee the deployment and management of antivirus software across all systems. Monitor antivirus alerts and respond to potential threats. Ensure antivirus definitions are up-to-date and systems are protected. Perform regular scans and assessments to identify and mitigate risks. Provide reports on antivirus activities and system compliance. General IT Support: Provide support for security incidents and service requests related to patching and antivirus management. Document solutions and maintain accurate records of incidents and resolutions. Job Type: Full-time Pay: ₹180,000.00 - ₹200,000.00 per year Benefits: Health insurance Provident Fund Shift: Day shift Rotational shift Work Location: In person

ROLES & RESPONSIBILITIES Key Responsibilities: Technical Troubleshooting & Resolution: Diagnose and resolve technical issues related to macOS operating systems, Apple hardware (MacBooks, iMacs, Mac Pros, etc.), peripherals, and common software applications. Provide support for network connectivity issues (Wi-Fi, VPN, wired connections) specific to macOS devices. Troubleshoot printing, scanning, and other peripheral-related problems. Address user account issues, password resets, and access problems. Perform remote and in-person troubleshooting as needed. System Installation, Configuration & Maintenance: Install, configure, and upgrade macOS, software applications, and drivers. Deploy and manage Mac desktops and laptops using Mobile Device Management (MDM) solutions (e.g., JAMF). Perform routine maintenance tasks such as system updates, patch management, antivirus scans, and backups. Ensure compliance with security protocols and best practices on Mac devices. Conduct hardware diagnostics and coordinate repairs or replacements when necessary. User Support & Training: Provide timely and effective technical assistance to end-users via various channels (phone, email, chat, ticketing system, in-person). Guide users with clear, step-by-step instructions on how to use macOS features, applications, and devices. Develop and maintain user guides, FAQs, and knowledge base articles to facilitate self-service and enhance user productivity. Educate users on new services, applications, and security best practices. Device Management & Inventory: Administer and manage MDM solutions for Mac device enrollment, policy enforcement, security compliance, and application deployment. Maintain accurate records of hardware and software inventory, including deployment, refresh, and retirement. Coordinate equipment procurement and replacement processes to meet user requirements. Collaboration & Documentation: Escalate complex or unresolved issues to higher-tier support teams or vendors as necessary, ensuring timely resolution. Collaborate with other IT teams (e.g., network administrators, system administrators, cybersecurity specialists) to address complex technical issues and implement IT projects. Document all support interactions, troubleshooting steps, and resolutions in a ticketing system. Contribute to the continuous improvement of support processes and procedures. EXPERIENCE 3-4.5 Years SKILLS Primary Skill: Infrastructure Support Sub Skill(s): Infrastructure Support Additional Skill(s): Mac Desktop, Infrastructure Support, System Administrator, AD DC DHCP DNS, Infrastructure Support L1, Managed Services-L1 Support, Computer Fundamentals ABOUT THE COMPANY Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP). Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Kraków, Noida, Gurgaon, Mumbai, Pune, and Bengaluru.

Provide 1st and 2nd line support for desktops, laptops, printers, and peripheral devices. Install, configure, and maintain operating systems (Windows/macOS) and standard software packages. Troubleshoot and resolve hardware, software, and network-related issues. Respond to support requests via phone, email, or ticketing system and track through resolution. Set up and support new user workstations, including user accounts, profiles, and permissions. Maintain IT asset inventory and documentation. Coordinate with other IT teams to escalate unresolved issues. Ensure all systems are up to date with security patches and antivirus definitions. Assist in deploying updates, imaging systems, and migrating user data. Job Type: Full-time Pay: ₹10,090.17 - ₹15,849.74 per month Benefits: Health insurance Provident Fund Shift: Day shift Work Days: Monday to Friday Work Location: In person

Job description Primary role Security Monitoring : Continuous monitoring of an organization's IT infrastructure, systems, and networks for security threats and vulnerabilities, utilizing tools like IDS, IPS, and SIEM. Vulnerability Assessment : Regularly conduct vulnerability assessments to identify and address weaknesses in systems and applications, collaborating with IT teams for remediation. Antivirus Monitoring : Monitor antivirus solutions for effective operation and responding to malware and security threats on all Windows endpoints with up-to-date signature updates. Port Scanning : Systematically scanning a range of network ports to determine which ones are active and accepting connections. Security Compliance Audits: Coordinate and participate in internal and external security audits and assessments to evaluate the effectiveness of security controls and ensure compliance. User Access Reviews: Conduct User access reviews to ensure that access privileges are appropriate and regularly reviewed. Security Policies and Procedures: Assist in the development and enforcement of security policies, standards, and guidelines. Ensure compliance with industry best practices and regulatory requirements. SIEM tool management: Implement and manage security monitoring systems and technologies (e.g., SIEM) to detect and respond to security events in real-time. Security Framework Implementation: Contribute to the implementation of security frameworks such as NIST, CIS, or ISO 27001. Change Management : Reviewing System / Server changes and ensuring compliance with established change management policies and procedures. Seconday role Identifying security loopholes is an ongoing process that involves various activities and measures to detect weaknesses and potential entry points for attackers. Security Tool Evaluation: Support the evaluation and testing of security tools and technologies. Security Awareness and Training: Promote security awareness within the organization. Job Overview (7971) Experience 0 Month(s). City Surat. Qualification M.SC (IT) Area of Expertise NA Prefer Gender Male Function GRC Audio / Video Profile NA

Job Overview Minfy is seeking an IT Admin to manage and maintain the IT infrastructure across 8 branches of Mahaveer Bank. The ideal candidate should have foundational expertise in networking, IT systems, and troubleshooting, capable of ensuring smooth IT operations across multiple locations. Key Responsibilities Network Management: Configure, manage, and troubleshoot network components, including IP addressing, DNS, DHCP, TCP, firewalls, switching, and routing. System Maintenance: Perform routine system maintenance, software updates, and troubleshooting for servers, computers, and other peripherals. Branch IT Support: Provide technical support to ensure all 8 branches operate smoothly with minimal IT disruptions. Vendor Coordination: Manage relationships with external vendors for hardware and software procurement, repairs, and upgrades. Security & Compliance: Implement security measures like antivirus updates, firewall configurations, and ensure compliance with IT policies. ISP Troubleshooting: Work with ISPs to manage internet connectivity, including monitoring bandwidth and troubleshooting issues. Disaster Recovery & Backups: Ensure proper backups are in place and assist in maintaining disaster recovery plans. Key Skills & Requirements Networking Knowledge: Strong understanding of IP addressing, DNS, DHCP, TCP, firewalls, and internal routing. IT Infrastructure Management: Hands-on experience with system maintenance, hardware, software, and security protocols. ISP Troubleshooting: Basic understanding of ISP operations and troubleshooting connectivity across branches. Communication & Coordination: Effective communication skills to coordinate with branch staff and external vendors. Qualifications Diploma or Degree in IT, Computer Science, or a related technical field. Certifications in networking or systems management are a plus. Additional Information The candidate will be responsible for managing IT systems across Mahaveer Bank's 8 branches. Must be self-reliant and capable of managing tasks efficiently.

About Medhavi Skills University Medhavi Skills University (MSU) is a government-notified private skills university established under a State Act in Sikkim, dedicated to promoting quality skill education and entrepreneurship integrated with higher education. As a pioneering institution in the convergence of the skilling ecosystem with higher education, MSU aligns with the National Education Policy, 2020 (NEP 2020). Recognized by the UGC and established in 2021, MSU collaborates with industries and Skill Development Institutes to offer work-integrated courses, embedding on-the-job internships and training within the curriculum.MSU is a recognized Awarding Body under the National Council for Vocational Education &Training (NCVET) and is empanelled with the Directorate General of Training (DGT). As an anchor university partner with the National Skill Development Corporation (NSDC) and the Project Management Unit (PMU) of NSDC International, MSU is committed to preparing youth for the future workspace by co- working with industry partners to design and implement demand-driven programs. For more information, visit https://msu.edu.in Role Overview: We require a skilled IT Administrator to oversee and maintain our organization’s IT infrastructure,ensuring seamless operations, security, and user support. The ideal candidate will manage hardware,software, networks, and cybersecurity while providing technical assistance to staff. Key Responsibilities: System & Network Management Install, configure, and maintain servers, workstations, and network devices (routers, switches,firewalls). Monitor network performance, troubleshoot outages, and optimize LAN/WAN/VPN connectivity. Manage Active Directory, DNS, DHCP, and Group Policy for user access control. Security & Compliance Implement cybersecurity measures (firewalls, antivirus, encryption, patches). Conduct regular backups, disaster recovery tests, and data protection audits. User Support & Training Provide helpdesk support (hardware/software issues, password resets, email setups). Train employees on IT policies, tools, and security best practices Software & Hardware Maintenance Deploy and update OS (Windows/Linux), productivity suites (MS 365, G Suite), andERP/CRM systems. Manage inventory, licenses, and procurement of IT assets. Virtualization Maintain virtual machines (VMware/Hyper-V) and containerized applications.Documentation & Reporting Maintain IT logs, asset records, and SOPs for troubleshooting. Generate reports on system uptime, ticket resolutions, and IT expenditures Qualifications & Skills Required: Bachelor’s degree in Computer Science, IT, or related field. Certifications: Microsoft Certified: Azure Administrator, CCNA, CompTIANetwork+/Security+, ITIL. Proficiency in Windows/Linux server administration.• Knowledge of scripting (PowerShell, Bash, Python) for automation. Experience with MDM (Intune, Jamf), SIEM tools, and RMM software. Strong problem-solving and analytical abilities. Excellent communication for cross-department collaboration. Ability to prioritize tasks in a fast-paced environment. Familiarity with cybersecurity frameworks (NIST, CIS) What We Offer Being a key player in something potentially massive and world-changing Competitive salary and incentive structure, best in the industry. Opportunities for professional development and growth. A supportive and collaborative work environment. The chance to make a meaningful impact on the careers and lives of working professionals How to Apply Interested candidates should submit a resume and cover letter detailing their qualifications and experience at careers@msu.edu.in at earliest possible. Medhavi Skills University is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Provident Fund Schedule: Day shift Work Location: In person