We are looking for a Telecaller to join our team. Make outbound calls to passengers for ratings and reviews. Address passengers queries and concerns. Motivate passengers to provide ratings. Maintain accurate records of customer interactions, including contact information and call notes. Follow up with leads, prospects, and passengers to ensure satisfaction and encourage engagement. Build a strong reputation with passengers. Send messages on WhatsApp. Ensure high-quality customer service and maintain a positive attitude in all interactions. Handle customer complaints or concerns professionally and provide appropriate solutions. You will receive 150-200 calls in a day.
We are seeking an individual for Team Lead Role. Job Roles/Responsiblity includes : Strong communication skills. Monitoring Team performance on daily/weekly/monthly basis. Monitor daily activities to ensure their work is up-to-date & on time. Prepare daily/weekly/monthly reports on team performance. Hands on experience with excel & Google sheets. Elevating team members whose efficiency is below average. Should have managed 3-5 people directly. Ensure that all employees feel safe and maintain proper discipline.
We are hiring a Customer Support Representative who is flexible with 24/7 rotational shifts. Respond to customer queries via phone, chat in a timely and professional manner. Provide accurate, valid, and complete information by using the right tools and resources. Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution. Maintain a high level of customer satisfaction through excellent service. Keep records of customer interactions, process customer accounts, and file documents. Identify and escalate issues to the appropriate departments when necessary. Work closely with internal teams to resolve customer concerns. Flexible with timings shifts will be rotational based on work requirements.
We are seeking a candidate who is flexible with work timings and available for 24/7 shifts. Should be flexible with work timings and available to work in 24/7 rotational shifts. Make outbound calls to prospective customers to promote products/services. Handle inbound calls and provide accurate information and assistance. Understand customer needs and offer suitable solutions or guidance. Maintain detailed and accurate records of calls and interactions in the CRM system. Meet daily, weekly, and monthly call targets and performance goals. Follow up with leads and send messages via WhatsApp when required. Update tracking sheets and databases regularly and accurately. Resolve customer complaints with professionalism and empathy.
We are looking for a Telecaller to join our team who is fluent in both English and Hind. Job Role & Responsibilities Good communication skills in English and Hindi" Make outbound calls to prospective customers to promote products/services. Handle incoming inquiries and provide appropriate information. Understand customer needs and provide suitable solutions. Maintain accurate records of calls and customer interactions in the CRM system. Meet daily, weekly, and monthly call targets. Resolve customer complaints or issues with professionalism and empathy. Send follow-up messages on WhatsApp. Update tracking sheets and records accordingly. Build and maintain strong customer relationships to encourage repeat business. Encourage passengers to give ratings on OTT platforms.
We are looking for a Customer Support Executive to join our team who is fluent in Tamil, Telugu, and Kannada. Job Role / Responsibilities Respond to customer inquiries promptly via phone, email, or chat. Provide accurate information about products or services. Resolve customer issues efficiently and escalate when necessary. Maintain a positive, empathetic, and professional attitude toward customers at all times. Document all interactions and maintain detailed records in the CRM system. Follow up with customers to ensure their issues are resolved.
We are looking for an IT Executive to join our team. Job Role & Responsibilities. Manage IT Systems Maintain computers, servers, and networks. Ensure systems run smoothly without downtime. Provide Technical Support Help employees with computer or software issues. Solve problems quickly to keep work going. Monitor Cybersecurity Protect data and systems from viruses, hacking, and threats. Set up firewalls, antivirus software, and security policies. Install & Update Software Install new programs and keep them updated. Make sure all software is licensed and secure. Plan for IT Needs Recommend new technology to improve work. Help plan budgets for IT equipment and software. Backups & Data Recovery Regularly back up important data. Prepare recovery plans in case of system failure. Coordinate with Vendors Work with outside tech support or software providers. Manage IT purchases and contracts. Train & Support Staff Teach staff how to use new systems or tools. Provide easy-to-follow IT guidelines.
We are looking for a Telecaller who is fluent in English to join our team. Job Role & Responsibilities. Make outbound calls to passengers for ratings and reviews. Address passengers queries and concerns. Motivate passengers to provide ratings. Maintain accurate records of customer interactions, including contact information and call notes. Follow up with leads, prospects, and passengers to ensure satisfaction and encourage engagement. Build a strong reputation with passengers. Send messages on WhatsApp. Ensure high-quality customer service and maintain a positive attitude in all interactions. Handle customer complaints or concerns professionally and provide appropriate solutions. You will receive 150-200 calls in a day.
Job Title: Telecaller (Fluent in English) Employment Type: Full-time Make outbound calls to passengers to collect ratings and reviews. Address passenger queries and concerns promptly and professionally. Encourage and motivate passengers to provide feedback and ratings. Maintain accurate records of all customer interactions, including contact details and call notes. Follow up with leads, prospects, and passengers to ensure satisfaction and continued engagement. Build and maintain a positive relationship with passengers to enhance brand reputation. Send messages on WhatsApp when required to engage or follow up with customers. Ensure high-quality customer service and maintain a polite, positive, and professional attitude. Handle customer complaints or concerns effectively, providing timely and suitable solutions. Manage a high call volume — typically 150–200 calls per day.
We are looking for a Telecaller to join our team. Make outbound calls to passengers for ratings and reviews. Address passengers queries and concerns. Motivate passengers to provide ratings. Maintain accurate records of customer interactions, including contact information and call notes. Follow up with leads, prospects, and passengers to ensure satisfaction and encourage engagement. Build a strong reputation with passengers. Send messages on WhatsApp. Ensure high-quality customer service and maintain a positive attitude in all interactions. Handle customer complaints or concerns professionally and provide appropriate solutions. You will receive 150-200 calls in a day.