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Accenture in India
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Application Support Engineer

Application Support Engineer

Accenture in India

3 years

0 Lacs

gurugram haryana india

Posted:1 day ago| Platform:

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Skills Required

support software service server resolve analyze efficiency dhcp patching management virtualization vmware storage networking azure aws gcp connect vpn iam provisioning powershell terraform configuration security controls wsus antivirus solarwinds nagios network planning optimization devops documentation automation veeam backup troubleshooting communication collaboration escalation

Work Mode

On-site

Job Type

Full Time

Job Description

Project Role :

Application Support Engineer

Project Role Description :

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :

Microsoft Windows Server Administration

Good to have skills :

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification :

15 years full time educationSummary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications and systems. You will engage in problem-solving activities, analyze system performance, and contribute to the overall efficiency of business processes, all while maintaining a focus on delivering high-quality support to users and stakeholders. Roles & Responsibilities: - Expected to perform independently and become an SME. -Install, configure, and maintain Windows Server environments (2016/2019/2022). -Manage roles and features such as AD DS, DNS, DHCP, File Services, and Group Policy. -Perform OS patching, server hardening, and lifecycle management. -Support virtualization technologies (Hyper-V, VMware ESXi). -Manage physical and virtual servers, storage, and networking. -Troubleshoot hardware, firmware, and system-related issues in datacenter environments. -Deploy and manage Windows workloads in Azure, AWS, or GCP. -Integrate and support hybrid environments using Azure AD Connect, Site-to-Site VPN, or ExpressRoute. -Work with cloud-native services such as Azure VMs, IAM, S3, or Azure Blob Storage. -Automate system provisioning and configurations using PowerShell, Terraform, or Azure Resource Manager (ARM) templates. -Implement and maintain desired state configuration (DSC) or other CM tools. -Enforce Windows security best practices, Group Policies, and access controls. -Manage certificates, WSUS, antivirus, and endpoint protection. -Monitor infrastructure using tools such as System Center (SCOM), SolarWinds, Nagios, or Azure Monitor. -Troubleshoot performance bottlenecks (CPU, memory, disk, network). -Participate in capacity planning and system optimization. -Work with cross-functional teams (network, cloud, security, DevOps). -Create and maintain documentation for systems, procedures, and recovery plans. Professional & Technical Skills: -Operating Systems: Windows Server 2016/2019/2022 -Cloud Platforms: Azure (preferred), AWS, GCP -Directory Services: Active Directory, Azure AD, AD FS -Scripting/Automation:PowerShell, Terraform, ARM templates -Virtualization: Hyper-V, VMware ESXi, SCVMM -Monitoring:SCOM, SolarWinds, Nagios, Azure Monitor -Backup & DR Veeam, Commvault, Windows Server Backup -Storage/Networking iSCSI, SMB, DFS, VLANs, Load Balancers -Configuration Mgmt:Group Policy, Desired State Configuration (DSC) -Strong troubleshooting and analytical thinking. -Excellent communication and collaboration skills. -Ability to work independently and manage priorities. -Strong attention to detail and documentation discipline. -Participate in 24/7 on-call rotation and support escalation. Additional Information: - The candidate should have minimum 3 years of experience in Microsoft Windows Server Administration. - This position is based at our Gurugram office. - A 15 years full time education is required., 15 years full time education

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Application Support Engineer