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Application Support Engineer

Application Support Engineer

Accenture

1 - 4 years

3 - 7 Lacs

bengaluru

Posted:Just now| Platform:

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Skills Required

network operations network infrastructure network security business systems vpc root cause analysis cloud operations hybrid cloud compliance business continuity sd-wan aws cisco azure

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role

Project Role :Application Support Engineer

Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :Network Infrastructures

Good to have skills :NA
Minimum 5 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:Expertise in Enterprise Network Operations, Routing Protocols, and Network Infrastructure, with proficiency in advanced technologies including Palo Alto SD-WAN, MPLS, F5 Load Balancers, and Meraki systems. Skilled in managing hybrid cloud networks across AWS and Azure platforms.
Roles & Responsibilities:

Implement and manage LAN/WAN infrastructure, including routers, switches, F5 load balancers, Meraki, Cisco ISE, AWS, Azure, and Palo Alto SD-WAN

Plan and execute network changes; perform root cause analysis for P1/P2 incidents.

Coordinate effectively with stakeholders and vendors to ensure seamless operations.

Ensure all process activities are performed with high quality and compliance standards.

Manage and operate network infrastructure in alignment with service and experience level agreements.

Troubleshoot and resolve complex technical issues within Enterprise Network Operations.
Professional & Technical Skills:

Design, implement, and optimize routing solutions ensuring efficient and reliable network performance.

Configure and manage routing protocols (Static, TCP/IP, BGP, OSPF) across diverse network architectures.

Implement and maintain MPLS networks to optimize traffic flow and support VPNs.

Design and manage LAN/WAN/VLAN infrastructure ensuring secure, segmented, and high-performing connectivity.

Administer IP addressing and subnetting (IPv4/IPv6) for scalability and redundancy.

Provide SD-WAN operational support, optimizing connectivity across multiple sites.

Manage and troubleshoot F5 Load Balancers and Meraki solutions (MR, MX, MS) for optimal performance.

Oversee network security with Cisco ISE and manage Infoblox DDI (DNS, DHCP, IPAM).

Perform AWS network operations, including VPC creation/deletion, subnet management, load balancer setup, and Route 53 inbound/outbound endpoint configuration.

Troubleshoot and resolve complex network issues ensuring stability, performance, and business continuity.
Additional Information:

The candidate should have minimum 7 years of experience in Network Infrastructures & Flexible to work in Shifts.

Should have knowledge of SLAs OLAs and KPI.

A 15 years full time education is required.
Qualification 15 years full time education

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Application Support Engineer