501 Network Operations Jobs

Founded in 2004, NetBrain is the leader in no-code network automation. Our ground-breaking Next-Gen platform empowers IT operations teams to scale their hybrid multi-cloud connected networks by automating processes associated with Diagnostic Troubleshooting, Outage Prevention, and Protected Change Management. Today, over 2,500 of the world's largest enterprises and managed services providers benefit from leveraging NetBrain's platform. We are seeking an enthusiastic, value-driven, and technically savvy individual to join us as a PoC Automation Engineer on our Pre-Sales Engineering Team. In this role, you will play a key part in helping our prospects transition from manual processes to embracing a culture of no-code automation innovation. As a PoC Automation Engineer at NetBrain, you will drive the technical sales of our no-code automation platform within our sales organization. You will collaborate cross-functionally with various teams at NetBrain, from customer-facing Sales Engineers to Support Engineers, R&D Engineers, and others. Your responsibilities will include adapting corporate strategy, designing automation architecture, and facilitating ongoing automation development efforts. Your strong technical and communication skills will enable you to provide leadership, guidance, and insights to clients and engineers, ultimately helping evaluate client requirements, propose solutions, and accelerate automation objectives. Key Responsibilities: - Collaborate with our Proof-of-Concept Engineers and prospects to identify high-impact automation targets for their Network Operations. - Analyze customer's deployed network technologies, existing playbooks, and design-documents to architect and implement automation solutions addressing network challenges. - Provide technical support during PoC engagements, including troubleshooting and resolving complex issues. - Create detailed documentation of PoC configurations, processes, and results, ensuring clear records for internal reference and client follow-up. - Contribute to the evolution of automating and transforming Network Operations for global Enterprises and Managed Service Providers. - Perform additional responsibilities as assigned. Requirements: - Bachelor's degree in Computer Science, Engineering, Information Technology, or related field. - 5+ years of experience in a technical role within IT or network automation, with hands-on experience in proof-of-concept projects. - Demonstrated ability to design, execute, and manage complex PoCs showcasing product value. - Strong knowledge of network operations, network design, and architecture. - Ability to work independently and as part of a team with minimal supervision. - Excellent oral, written, and communication skills, with the capacity to explain complex technical concepts to diverse audiences. NetBrain encourages all interested and qualified candidates to apply for employment opportunities. We are committed to providing reasonable accommodations for individuals with disabilities. If you require assistance or accommodation during the application process, please contact our People Team at people@netbraintech.com. NetBrain conducts holistic, individual background reviews in compliance with applicable laws to support all hiring decisions.,

You will be part of Airtel, a leading telecommunications company dedicated to providing global connectivity and unlocking endless opportunities. Our innovative team develops cutting-edge technologies like 5G, IoT, and Airtel Black, with a successful launch of 5G services in over 5,000 cities and towns nationwide. With a subscriber base exceeding 574 million as of 2023, we are committed to delivering effective products contributing to the realization of a "Digital India" while maintaining an ecological balance through conservation initiatives. As a Circle ODN Lead based in New Delhi, you will oversee the deployment and maintenance of optical distribution networks (ODN) in the circle. Your responsibilities will include managing project timelines, coordinating with various teams, ensuring quality standards, and optimizing network performance. Daily tasks will involve monitoring network operations, resolving technical issues, and collaborating with other departments to ensure seamless service delivery. To excel in this role, you should have technical expertise in Optical Distribution Networks (ODN), Network Operations, and Fiber Optics. Project management skills and experience in managing large-scale network deployments are crucial. Strong analytical and problem-solving abilities will be essential, along with excellent communication and team collaboration skills. You must be able to work on-site in New Delhi and have experience with network optimization and quality assurance processes. A Bachelor's or Master's degree in Engineering, Telecommunications, or a related field would be beneficial.,

As a hiring partner for many IT organizations, we are hiring Network Administrators, these are direct full time and on the payroll of hiring organizations as their full time employee. Interested candidates can share word format resume,ctc,notice period details at info@unimorphtech.com Role : Network Data Administrator Experience : 6-10 Yrs Location : Chennai/Bangalore/Pune/Mumbai Primary Skills : Meraki SDWAN , Routing(Meraki), Switching(Aruba & Meraki) Wireless (Aruba & Meraki) Secondary Skills : Solarwinds, New relic, Phyton scripting, Airwave and Firewall Technical Must have skills : Routing: - Meraki ( MX and vMX), BGP, OSPF, EIGRP, Switching: - Aruba Switches & Meraki Switches MS220 Wireless: - Aruba - IAP 325 & 305 & Meraki MR42 Aruba Airwave # Product Knowledge : Cisco Meraki MX, vMX, MS, MR, MT and Z product platforms Aruba Switch 2930f & Wireless IAP 325 & 305 Aruba Airwave # Roles and Responsibilities : - Monitor day-to-day operations and management for customer (LAN & WAN) Network infrastructure. - Configuring, Troubleshooting & Maintaining DC LAN and DC Interconnect WAN Networks. - Manage and Maintain IP addressing schemes in Infoblox (IPAM) - Manage and Maintain DNS & DHCP services in Infoblox - Managing and monitoring Wireless Network infrastructure - Network protocol configuration, maintenance, and troubleshooting - Provide inputs for Capacity Planning/ Migration/ Optimization / Future upgrade strategy based on the performance trend - On-Demand IOS & NS-OS Updating and hotfixes - Responsible for implementing best practice/hardening - Managing and monitoring of log files of network devices - Preparation of Daily/Weekly/Monthly reports - Regular audit of network devices and take corrective action accordingly - Performance Management & Optimization - Should be able to lead P1 / P2 Outage Bridge call and resolve the issue to restore the services. - Root Cause Analysis - Coordination with multiple vendors - Handling escalated incidents or high critical tickets. - Plan and schedule for change management. - Develop and maintain architecture diagrams and documents - Good Communication skills.

Support the property's technology Information Resources objectives including planning, decision-making, implementation, and maintenance while interacting with vendors, owners, and property staff. The ideal candidate will possess either a 2-year degree from an accredited university in Information Technology, Computer Science, or related major with 4 years of experience in Information Technology, Computer Science, or related professional area OR a 4-year bachelor's degree from an accredited university in Information Technology, Computer Science, or related major, along with being a certified trainer and having 2 years of experience in Information Technology, Computer Science, or related professional area. Key responsibilities include supporting client technology needs by utilizing computers and systems for functions, data entry, and information processing, monitoring and managing property-based systems, analyzing information for problem identification and proposing solutions, maintaining and repairing equipment, overseeing computer and network operations, and ensuring smooth administration functions. In addition, the role involves managing projects and policies to ensure compliance with laws, regulations, and standards, enforcing IR policies and standards to safeguard company hardware, software, and resources, and maintaining information systems and technology goals by developing specific plans, setting priorities, and allocating resources efficiently. The successful candidate will also demonstrate and apply IR knowledge by staying updated on technical advancements, showcasing expertise in job-relevant issues, products, systems, and processes, and providing technical support when needed. Other responsibilities include communicating with supervisors and co-workers via various channels, analyzing information to solve problems effectively, coordinating property efforts, managing vendors for IT requirements, and serving as an escalation point for problem resolution. Marriott International is an equal opportunity employer that values diversity and promotes an inclusive, people-first culture. Joining the Sheraton family means becoming part of a global community that has been connecting people since 1937. Sheraton associates strive to create a sense of belonging in over 400 communities worldwide by delivering engaging experiences and thoughtful service. If you are a team player eager to provide a meaningful guest experience, consider exploring career opportunities with Sheraton and be part of The World's Gathering Place mission. Joining Sheraton Hotels & Resorts offers you a chance to do your best work, be part of an amazing global team, and become the best version of yourself.,

As a Network Support Level 3 Engineer, you will work as a team member in Network Operations team. You will report to the Lead Network Engineer, and work in a hybrid capacity from our Noida, India office. Your Responsibilities: Network Troubleshooting and Issue Resolution: Investigate and resolve complex network issues escalated from Level 1 and Level 2 support teams. Use advanced diagnostic tools and techniques to analyse network faults, identify causes, and implement solutions. Network Performance Monitoring: monitor network health, performance, and availability across multiple sites, ensuring uptime and performance standards are met. Resolve potential performance bottlenecks. Network Optimization: Evaluate network performance data and implement optimization strategies to improve network reliability, speed, and security. Configuration and Installation: Assist with the configuration, deployment, and integration of networking hardware (routers, switches, wireless, firewalls) and software, ensuring adherence to best practices and company policies. Documentation: Maintain accurate and detailed documentation for network configurations, system architecture, troubleshooting procedures, and escalations. Update and improve operational manuals. On-call Support: Participate in an on-call rotation to provide after-hours support for critical network issues, ensuring minimal service disruption. Collaboration with Teams: Collaborate with internal IT, security teams, vendors, and third-party partners to resolve complex technical issues and ensure smooth network operations. Escalation Management: Serve as the primary contact for escalated technical issues from Level 1 and 2 support teams. Provide guidance, mentorship, and training for junior engineers. Capacity Planning and Upgrades: Analyse network traffic patterns and plan for future growth by recommending hardware and software upgrades to meet evolving our needs. The Essentials - You Will Have: Education : o Bachelors degree in computer science, Information Technology, Network Engineering, or a related field (or equivalent work experience). Experience : o Minimum of 7 years of experience in network operations, with at least 2 years in a Level 3 support role. o Experience with network protocols (TCP/IP, DNS, DHCP, BGP, OSPF) and services. o Hands-on experience with networking equipment such as Cisco, Juniper, and other enterprise-grade routers, switches, and firewalls. o Proficient in network monitoring and diagnostic tools (e.g. Wireshark, SolarWinds). The Preferred - You Might Also Have: Certifications : CCNP (Cisco Certified Network Professional) or equivalent networking certifications or other relevant certifications. Experience with SD-WAN technologies and network automation. Familiarity with ITIL frameworks or service management processes. Experience with cloud-based networking solutions (AWS, Azure). Knowledge of network security practices, VPNs, firewalls, load balancing and intrusion detection/prevention systems. What We Offer: Our benefits package includes Comprehensive mindfulness programs with a premium membership to Calm Volunteer Paid Time off available after 6 months of employment for eligible employees. Company volunteer and donation matching program Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation. Employee Assistance Program Personalized wellbeing programs through our OnTrack program On-demand digital course library for professional development and other local benefits! At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if youre excited about this role but your experience doesnt align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. #LI-Hybrid #LI-SM1 Rockwell Automation s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

Join our Team About this Opportunity: We are seeking an experienced Incident Manager to join our Global Network Operations Center (GNOC) team. In this critical role, you will be responsible for managing incidents across all customers, particularly handling high-severity (Severity 1) outages. You will ensure the timely and efficient restoration of services within agreed service-level agreements (SLAs) and collaborate with cross-functional teams to minimize network disruptions. What You Will Do: Incident Management (24x7): Lead and manage high-severity incidents, ensuring minimal disruption and rapid recovery. Technical & Management Coordination: Set up and drive Technical & Management Bridges for effective communication during emergency events. Resource Mobilization: Ensure necessary resources (staff, systems, facilities) are engaged and focused on restoring service. Escalation Handling: Lead escalation discussions and ensure the timely execution of escalation decisions during critical incidents. Reporting & RCA: Contribute to writing Event Reports and Root Cause Analyses (RCAs) for incidents. Customer Communication: Maintain clear communication with customers and management about incident status and progress. Crisis Management: Guide the team through high-pressure situations while balancing service restoration and data collection for investigation purposes. Collaboration with Global Teams: Work with local support staff, third-party vendors, and other teams to ensure the effective resolution of incidents. Continuous Improvement: Assist in identifying and implementing process improvements to reduce incident occurrence and impact. The Skills You Bring: Incident Management Expertise: Proven experience managing incidents in a telecom or network operations environment (4-10 years). Technical Leadership: Strong ability to lead and manage technical teams under pressure. Problem Solving: Capable of troubleshooting complex technical issues while ensuring service recovery. Telecom Knowledge: In-depth understanding of telecom systems and network infrastructure (Ericsson experience is a plus). Calm Under Pressure: Ability to stay calm and focused in high-stress situations, with a solution-oriented approach. Customer Service Skills: Demonstrated ability to handle aggressive or disruptive customer reactions with professionalism. Communication Skills: Fluent in English, with strong written and verbal communication abilities. Escalation & Crisis Management: Skilled in handling escalations and managing political dynamics in high-stakes scenarios. Engineering Background: An engineering degree or equivalent technical qualification.

Thomson Reuters is seeking a dynamic and strategic leader to manage the Customer Trust Operations Team. This role is pivotal in ensuring our team delivers high-quality responses and fosters strong relationships with both internal stakeholders and customers. The Manager will drive innovation, leveraging technology to streamline processes and enhance customer satisfaction. About the Role: Key Responsibilities: Lead and inspire the Customer Trust Operations Team, encouraging strategic thinking and excellence in delivering responses to customer inquiries. Develop and maintain strong relationships with internal stakeholders, ensuring alignment and collaboration across the organization. Support customer meetings and audit calls, presenting Thomson Reuters' security posture and addressing inquiries with confidence and expertise. Identify and implement new ways of working, utilizing technology to automate and improve processes within the team. Oversee the development and maintenance of standardized responses and security collateral, ensuring accuracy and completeness. Collaborate with domain experts, peers, and business or technology leaders to enhance the customer compliance program. Act as a point of escalation for complex customer security concerns, providing guidance and solutions. Report on customer feedback and the current state of information security, identifying control gaps and driving remediation efforts. Contribute to and achieve business and departmental goals and objectives, fostering a culture of continuous improvement. Promote risk awareness and compliance as a subject matter expert, building and maintaining relationships with key stakeholders. Encourage the team to leverage automation tools and explore new technologies to enhance research and data population processes. About You: Youre a fit for the role if your background includes: Proven experience in a managerial role within information security, compliance, or a related field. Strong expertise in cybersecurity, IT audits, and risk management. Industry-related certifications such as CISSP or CISA are highly desirable. Excellent communication skills, with the ability to articulate security topics to both technical and non-technical audiences. Experience in leading teams and driving operational excellence in a fast-paced environment. Strong critical thinking and problem-solving skills, with a proactive approach to identifying process improvements. Ability to interact effectively with both technical and business stakeholders, influencing decisions and driving consensus. Working knowledge of frameworks such as NIST, SOC2, ISO 27000, and risk assessment methodologies. A passion for customer satisfaction and a commitment to delivering high-quality results. Join our team and lead the way in building trust and ensuring security for our valued customers! #LI-SS5 Whats in it For You Hybrid Work Model Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound excitingJoin us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

Rockwell Automation is a global technology leader focused on helping the world s manufacturers be more productive, sustainable, and agile. . Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that s you we would love to have you join us! Job Description Summary: As a Network Support Level 3 Engineer, you will work as a team member in Network Operations team. You will report to the Lead Network Engineer, and work in a hybrid capacity from our Noida, India office. Your Responsibilities: Network Troubleshooting and Issue Resolution: Investigate and resolve complex network issues escalated from Level 1 and Level 2 support teams. Use advanced diagnostic tools and techniques to analyse network faults, identify causes, and implement solutions. Network Performance Monitoring: monitor network health, performance, and availability across multiple sites, ensuring uptime and performance standards are met. Resolve potential performance bottlenecks. Network Optimization: Evaluate network performance data and implement optimization strategies to improve network reliability, speed, and security. Configuration and Installation: Assist with the configuration, deployment, and integration of networking hardware (routers, switches, wireless, firewalls) and software, ensuring adherence to best practices and company policies. Documentation: Maintain accurate and detailed documentation for network configurations, system architecture, troubleshooting procedures, and escalations. Update and improve operational manuals. On-call Support: Participate in an on-call rotation to provide after-hours support for critical network issues, ensuring minimal service disruption. Collaboration with Teams: Collaborate with internal IT, security teams, vendors, and third-party partners to resolve complex technical issues and ensure smooth network operations. Escalation Management: Serve as the primary contact for escalated technical issues from Level 1 and 2 support teams. Provide guidance, mentorship, and training for junior engineers. Capacity Planning and Upgrades: Analyse network traffic patterns and plan for future growth by recommending hardware and software upgrades to meet evolving our needs. The Essentials - You Will Have: Education : o Bachelors degree in computer science, Information Technology, Network Engineering, or a related field (or equivalent work experience). Experience : o Minimum of 7 years of experience in network operations, with at least 2 years in a Level 3 support role. o Experience with network protocols (TCP/IP, DNS, DHCP, BGP, OSPF) and services. o Hands-on experience with networking equipment such as Cisco, Juniper, and other enterprise-grade routers, switches, and firewalls. o Proficient in network monitoring and diagnostic tools (e.g. Wireshark, SolarWinds). The Preferred - You Might Also Have: Certifications : CCNP (Cisco Certified Network Professional) or equivalent networking certifications or other relevant certifications. Experience with SD-WAN technologies and network automation. Familiarity with ITIL frameworks or service management processes. Experience with cloud-based networking solutions (AWS, Azure). Knowledge of network security practices, VPNs, firewalls, load balancing and intrusion detection/prevention systems. What We Offer: Our benefits package includes Comprehensive mindfulness programs with a premium membership to Calm Volunteer Paid Time off available after 6 months of employment for eligible employees. Company volunteer and donation matching program Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation. Employee Assistance Program Personalized wellbeing programs through our OnTrack program On-demand digital course library for professional development and other local benefits! At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if youre excited about this role but your experience doesnt align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. #LI-Hybrid #LI-SM1

1) Monitor and Manage the Network using Monitoring tool. 2) Raise ticket with provider and track the incidents till the resolution. 3) Timely updation of issues and status to all the required stakeholders. 4) Troubleshoot BGP routing issues and issues related to route-map and prefix-list configurations. 5) Support DR-DRILL activities planned 6) Auto fail over testing 7) Take configuration back-up of devices 8) Assist and coordinate with Banks for Network Support requirements 9) Maintain required logs and tracker 10) Adhere to shift handover process. 10) Work in 24x7 rotational shifts, for supporting Network operations. 11) Develop and maintain related documentation.

As a Network Operations Manager at Altera Digital Health, you will be responsible for managing and ensuring the optimal performance of our Network infrastructure. You will lead a team of Network engineers in monitoring, maintaining, troubleshooting, and enhancing our Network Systems, which include Cisco routers, Palo Alto firewalls, Azure Networking, and Azure firewalls. Your key responsibilities will include leadership and team management, strategic planning and execution, oversight of Network infrastructure, incident management and resolution, vendor and stakeholder management, budget and resource management, continuous improvement initiatives, and compliance and security measures to protect company data and infrastructure. To qualify for this role, you should have demonstrated leadership ability and at least 4 years of experience in a management position within a Network Engineering & Operations environment. You should have expertise in Network design, implementation, routing protocols (such as BGP, OSPF, MPLS, VRF, VPNs), troubleshooting critical issues, Cisco routing and switching, multi-vendor environments, network authentication protocols, and network security measures. Additionally, you should possess strong communication and presentation skills, the ability to document complex technologies and topologies, experience in project management, familiarity with regulatory standards, and relevant certifications such as CCNP, CCIE, or equivalent would be highly desirable. At Altera Digital Health, we offer a dynamic, collaborative, and innovative work environment with opportunities for professional growth and career advancement. You will receive a competitive salary and benefits package, playing a central role in the success of a leading global healthcare technology company. To apply for this position, please submit your resume, cover letter, and any relevant certifications to our career's portal. We look forward to discovering how your expertise and vision can contribute to the success of Altera Digital Health's Network operations. Altera Digital Health is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive environment for all employees. If you require assistance with the application process or have any accessibility concerns regarding our website, please contact us at HR.Recruiting@AlteraHealth.com.,

NTT DATA is looking for a Routing and Switching- Network Support Analyst to join the team in Noida, Uttar Pradesh (IN-UP), India. As a Network Support Analyst, you will be responsible for gathering requirements, analyzing technical networking issues, and providing recommendations. You will participate in daily operations meetings to ensure compliance and meet SLA for the respective sites and service area. Supporting customer environments on a 24x7x365 basis is a key aspect of this role. The ideal candidate should have hands-on experience in troubleshooting routing protocols like RIP, EIGRP, and OSPF. Knowledge of Network Monitoring Tools such as Voyence and Solarwind is mandatory. Additionally, candidates should have 1-3 years of experience in network support and/or network operations. Ability to apply principles, theories, and concepts related to networking disciplines is essential. A full understanding of WAN/LAN internetworking, including design elements, protocol interoperability, network architecture development, and testing requirements is required. Advanced knowledge of platform operating systems, LAN, WAN, router protocols, and wireless infrastructures is a must. The candidate should possess excellent communication skills, both written and oral, and strong customer service skills. Candidates should be able to work well within a team, adapt easily to change, and have a history of working unsupervised while achieving required goals. A minimum of CCNA level certification is necessary, along with a B.Tech. or Any Graduate degree. Good troubleshooting skills, customer-facing skills, and good verbal and written communication skills are desired. NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. The company is committed to helping clients innovate, optimize, and transform for long-term success. NTT DATA has diverse experts in more than 50 countries and offers services including business and technology consulting, data and artificial intelligence, industry solutions, and digital and AI infrastructure. As part of the NTT Group, NTT DATA invests significantly in R&D to support organizations and society in moving confidently into the digital future.,

Supports the property s technology Information Resources objectives. Supports all technology planning, decision-making, implementation, and maintenance. Interfaces with vendors, owners, and property staff. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Information Technology, Computer Science, or related major; 4 years experience in Information Technology, Computer Science or related professional area. OR 4-year bachelors degree from an accredited university in Information Technology, Computer Science, or related major; certified trainer; 2 years experience in Information Technology, Computer Science, or related professional area. CORE WORK ACTIVITIES Supporting Client Technology Needs Uses computers and computer systems (including hardware and software) to set up functions, enter data, or process information. Monitors, verifies and manages the acquisition and maintenance of property based systems. Assists in analyzing information, identifying current and potential problems and proposing solutions. Maintains, inspects and repairs equipment. Inspects the equipment or the environment. Verifies that computer and network operations are monitored at the property, backup/recovery functions are performed on scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on consistent basis. Supports managing IR activities to confirm the property infrastructure and applications systems are functional at all times. Verifies solutions are consistent with the clients needs and brand specific IR environment. Administers and maintains mail and email. Maintains inventories and manages IT hardware/software. Provides Internet support and maintenance (if applicable) Provides cable management support. Generates systems communications for property users to introduce new applications, provide user tips, alert users of system problems and inform staff of progress or status. Consults on specific application issues or hardware/software problems. Provides feedback to Lodging IR on application functional performance and system performance. Managing Projects and Policies Supports determining whether events or processes comply with laws, regulations, or standards. Monitors processes and evaluates information according to SOP and LSOP requirements. Enforces IR policies and standards protecting company hardware, software and other resources at the property. Maintaining Information Systems and Technology Goals Develops specific goals and plans to prioritize, organize, and accomplish your work. Performs an assessment of needs, ensuring compliance with brand specific standards, budget and capital requirements. Determines priorities, schedules, plans and necessary resources to complete property projects on schedule and according to specification. Verifies problems are correctly reported, routed, tracked and solved, with the system user being informed of situation at all times. Verifies proper asset management. Performs on-site monitoring of all projects. Demonstrating and Applying IR Knowledge Keeps up-to-date technically and applies new knowledge to your job. Demonstrates knowledge of job-relevant issues, products, systems, and processes. Provides technical expertise and support. Additional Responsibilities Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Coordinates property efforts, prioritizes needs and communicates those needs to IR Shared Services and other systems staff. Manages vendors for property IT requirements functioning as escalation point for problem resolution. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Industry: Telecommunication Internet Service Provider Location: Mumbai (Work from Office) Shift: 24x7 Rotational (NOC Environment) Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: Experience Level 39 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as JuniperCisco/Nokia/Ciena/Accedian . Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG . Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear incident reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena . Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco CCNA/CCNP , Juniper JNCIA/JNCIS , Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544 , and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills.

Job TitleNetwork Support Engineer (IP/Ethernet) Experience: 39 Years Industry: Telecommunication Internet Service Provider Location: Mumbai (Work from Office) Shift: 24x7 Rotational (NOC Environment) Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: Experience Level 39 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as JuniperCisco/Nokia/Ciena/Accedian . Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG . Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear incident reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena . Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco CCNA/CCNP , Juniper JNCIA/JNCIS , Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544 , and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills.

Industry: Telecommunication Internet Service Provider Location: Mumbai (Work from Office) Shift: 24x7 Rotational (NOC Environment) Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: Experience Level 3-9 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as JuniperCisco/Nokia/Ciena/Accedian . Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG . Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear incident reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena . Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco CCNA/CCNP , Juniper JNCIA/JNCIS , Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544 , and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills.

Job Title Network Support Engineer (IP/Ethernet) Experience: 3-9 Years Industry: Telecommunication Internet Service Provider Location: Mumbai (Work from Office) Shift: 24x7 Rotational (NOC Environment) Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: Experience Level 3-9 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as JuniperCisco/Nokia/Ciena/Accedian . Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG . Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear incident reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena . Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco CCNA/CCNP , Juniper JNCIA/JNCIS , Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544 , and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills.

Job Title Network Support Engineer (IP/Ethernet) Experience: 3-9 Years Industry: Telecommunication Internet Service Provider Location: Mumbai (Work from Office) Shift: 24x7 Rotational (NOC Environment) Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: Experience Level 3-9 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as JuniperCisco/Nokia/Ciena/Accedian . Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG . Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear incident reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena . Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco CCNA/CCNP , Juniper JNCIA/JNCIS , Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544 , and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills.

Job Title Network Support Engineer (IP/Ethernet) Experience: 3-9 Years Industry: Telecommunication Internet Service Provider Location: Mumbai (Work from Office) Shift: 24x7 Rotational (NOC Environment) Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: Experience Level 3-9 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as JuniperCisco/Nokia/Ciena/Accedian . Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG . Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear incident reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena . Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco CCNA/CCNP , Juniper JNCIA/JNCIS , Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544 , and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills.

Shift: 24x7 Rotational (NOC Environment) Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: Experience Level 3-9 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as JuniperCisco / Nokia / Ciena / Accedian . Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG . Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear incident reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena . Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco CCNA/CCNP , Juniper JNCIA/JNCIS , Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544 , and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills.

Shift: 24x7 Rotational (NOC Environment) Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: Experience Level 3-9 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as JuniperCisco / Nokia / Ciena / Accedian . Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG . Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear incident reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena . Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco CCNA/CCNP , Juniper JNCIA/JNCIS , Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544 , and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills.

Shift: 24x7 Rotational (NOC Environment) Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: Experience Level 3-9 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as JuniperCisco / Nokia / Ciena / Accedian . Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG . Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear incident reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena . Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco CCNA/CCNP , Juniper JNCIA/JNCIS , Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544 , and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills.

Shift: 24x7 Rotational (NOC Environment) Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: Experience Level 3-9 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as JuniperCisco / Nokia / Ciena / Accedian . Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG . Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear incident reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena . Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco CCNA/CCNP , Juniper JNCIA/JNCIS , Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544 , and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills.

Shift: 24x7 Rotational (NOC Environment) Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: Experience Level 3-9 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as JuniperCisco/Nokia/Ciena/Accedian . Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG . Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear incident reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena . Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco CCNA/CCNP , Juniper JNCIA/JNCIS , Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544 , and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills.

Shift: 24x7 Rotational (NOC Environment) Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: Experience Level 3-9 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as JuniperCisco/Nokia/Ciena/Accedian . Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG . Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear incident reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena . Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco CCNA/CCNP , Juniper JNCIA/JNCIS , Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544 , and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills.

Shift: 24x7 Rotational (NOC Environment) Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: Experience Level 3-9 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as JuniperCisco/Nokia/Ciena/Accedian . Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG . Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear incident reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena . Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco CCNA/CCNP , Juniper JNCIA/JNCIS , Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544 , and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills.