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2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

The Tier 1 Computing Engineer will provide first line technical support to GTTs customers across an international base. You will need an aptitude for working with a variety of Information and Communications Technology (ICT) portfolio of products and services to analyze, diagnose, and resolve/fulfill customer incidents/requests, ranging from straightforward to more complex technical requirements. In this role, there are also various administration duties to be undertaken. You will interact with internal departments such as NMC, Tier 2, Tier 3, and Carrier Management. Your main responsibilities will include logging all relevant incident/service request details, providing first-line investigation and diagnosis, resolving/fulfilling incidents/service requests, and escalating technical issues as necessary. Additionally, you will engage and arrange external technical and non-technical support when required on-site, communicate with customers to keep them informed of progress, and ensure exceptional customer service is maintained at all times. As the ideal candidate, you should have proficiency in MS Office and awareness of ITSM tools. Experience in Help Desk/Service Desk/Technical Support/IT, working in a multi-cultural/international environment, and fault diagnosis/troubleshooting is desirable. General understanding of the ICT industry, ITIL Foundation/ITIL Operations, and knowledge of TCP/IP protocol stack and OSI layering are essential criteria for this role. Furthermore, you should possess knowledge in areas such as Windows, Linux, IP Networking, Security Products, Hosting hardware, Symantec Netbackup, Storage Solutions, Microsoft SCOM, and basic ISP services. Awareness of SD WAN, Unified Conferencing products, and Hosting and Security products is desirable. Proficiency in English is mandatory for this position. This role involves shift work on a 24*7 basis and is located in Pune, India. Additionally, having a BSc/BA Degree in ICT/Telecommunications/Business Administration or similar discipline, CCENT knowledge, and ITIL Foundation certification are preferred qualifications for this position. Other similar job functions include Helpdesk, Service Desk, 1st Line Support, Technical Support, and IT.,

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7.0 - 11.0 years

0 Lacs

karnataka

On-site

Clockhash Technologies is seeking an experienced Senior QA Automation Engineer specializing in the Networking domain with a strong background in automation testing. As a valuable member of our dedicated R&D team, you will have the opportunity to take on significant responsibilities and contribute your innovative ideas. Embrace the chance to work with cutting-edge techniques in a unique work environment that sets us apart from the rest. **Education:** A Bachelor's degree in a relevant field such as ICT, Computer Engineering, Computer Science, or Information Systems is preferred. **Experience:** A minimum of 7+ years of experience in testing is required for this role. **Work Location:** The position is based in Bangalore. **Work mode:** This is a hybrid work arrangement, with 2 days per week spent in the office. **Preferred Skills:** - In-depth understanding of TCP/IP based networks, SDN/NFV, and SD WAN. - Proficiency in Python, Robot framework, and bash scripting. - Experience in NMS/ACS/SD-WAN web application testing. - Familiarity with modern integration patterns, processes, and tools including CI/CD practices. - Excellent communication skills in English, both oral and written. - Proven ability to collaborate effectively with multiple or distributed teams. **Responsibilities:** - Develop and implement testing procedures while overseeing the QA process. - Conduct Test Automation for web applications and REST applications. - Investigate and replicate customer issues escalated by the technical support team. - Establish test environments, create test plans and release documents, and design test cases/scenarios/use cases for execution. - Deploy automated test platforms and cases to cover functional, performance, endurance, and regression testing. - Perform scalability testing through automation. - Share knowledge to enhance the team's skills and expertise. **Nice to Have:** - CCNA certification or equivalent networking knowledge. - Understanding of Security Testing. - Proficiency in Performance and Load Testing Tools. - Familiarity with Agile/Scrum Methodologies. **What do you receive in return:** - A friendly work environment promoting a healthy work-life balance. - Opportunities for personal and professional growth with visibility for your contributions. - Health Insurance coverage. - Work from Home support inclusive of Internet Bill, Gym, or Recreational activities expenses. - Educational Allowances with certification fees reimbursement. - Engaging culture with regular team events to foster collaboration and camaraderie.,

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3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

The role of this team is to provide 3rd line technical support for GTTs customer support organizations. As a highly intelligent, flexible, and efficient technical support team, it collaborates with other parts of GTT to deliver a world-class customer experience. The team is accountable for maintaining the stability of GTTs next-generation native IPv4/IPv6 IP network and delivers advanced technical support for the full range of GTT IP products, closely working with Tier 1 and Tier 2 teams on customer and core issues. Key Responsibilities include: - Providing 3rd line break/fix support for customer services across the multinational and multivendor GTT network. - Taking ownership of incidents, resolving them swiftly, and ensuring final fixes are implemented, collaborating with customers and other internal teams as necessary. - Escalating to vendor support and other internal teams to ensure prompt and satisfactory issue resolution. - Offering concise and relevant action plans for teams to efficiently resolve network and customer issues. - Providing work instructions, guidelines, and training sessions to junior engineers when needed. - Communicating and documenting customer and service-specific support information to the 1st line teams. - Proactively managing problems based on technical and trend analysis to enhance network performance. - Conducting technical reviews and overseeing key network management systems. - Scoping new developments to support continuous improvement of network quality and resilience. - Ensuring operational processes are followed to deliver best-in-class technical support while maintaining a stable and resilient network. - Designing, developing, and implementing automated solutions to streamline network operations, enhance efficiency, and reduce manual intervention. - Utilizing networking expertise along with programming and scripting skills to optimize network structure for scalability, reliability, and security. - Maintaining up-to-date documentation of automated processes, scripts, and network changes. Required Experience/Qualifications: - Minimum 5 years of experience within an IP Operations environment of a Telco or large ISP. - Minimum 3 years of work in an IP technical 2nd line support position. - Excellent and demonstrable experience of IP, MPLS, and routing knowledge (ISIS, BGP, OSPF) in an ISP environment. - Knowledge and understanding of SD WAN and components, with working knowledge of Fortinet, VeloCloud, Aruba preferred. - Strong experience in the use of IP management tools, both commercial and open source. - CCNP or JNCIP certification is preferred. - Proficiency in Ansible, Python, and Bash scripting language desirable.,

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3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

As a L2 SD WAN Operations Engineer at Tata Communications, you will play a crucial role in ensuring the day-to-day operation, maintenance, and troubleshooting of the company's SD WAN infrastructure. Your responsibilities will include providing tier 2 technical support for SD WAN incidents, service requests, and escalations to ensure timely resolution and adherence to service level agreements (SLAs). Your role will also involve performing routine maintenance activities such as software upgrades, patches, and configuration changes to uphold the health and stability of the SD WAN environment. Monitoring the performance and utilization of SD WAN devices, circuits, and applications will be necessary to optimize performance and address any potential issues proactively. Troubleshooting connectivity issues, packet loss, latency, and other network-related problems affecting SD WAN services will be a key aspect of your responsibilities. You will collaborate closely with network architects, engineers, and vendors to design, implement, and validate SD WAN solutions that align with business requirements and best practices. Participation in change management processes, including reviewing proposed changes, conducting impact assessments, and implementing changes following change management policies, will be part of your role. Additionally, documenting operational procedures, configurations, troubleshooting steps, and contributing to the development of knowledge base articles and training materials for SD WAN support teams will be essential. Staying updated on industry trends, emerging technologies, and best practices related to SD WAN and providing recommendations for continuous improvement and optimization of the SD WAN environment will be crucial for success in this role.,

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4.0 - 8.0 years

0 Lacs

navi mumbai, maharashtra

On-site

You should have a minimum of 8 years of experience in the Networking domain, with at least 4 years of hands-on experience in Cisco ACI (Application Centric Infrastructure). As a Cisco ACI Engineer, you will be responsible for providing Level-3 support and expertise in SD WAN, Network Centric & Services, ACI architecture, Cisco ACI deployments, and Application-centric ACI migrations. You should also have a proven track record in working as a Cisco ACI Field Engineer Specialist and be proficient in ACI REST APIs. In addition, you must possess a certification in CCNP Data Center and have strong knowledge of data center networking, data center technologies, and network operations. Proficiency in scripting languages such as Python and Ansible will be an added advantage. If you meet these requirements and are passionate about working in a challenging environment, please share your updated CV with us at mounika.polsani@tekgence.com.,

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15.0 - 20.0 years

0 Lacs

chennai, tamil nadu

On-site

The role involves owning the design and development of solutions for various opportunities in domains like Tx, IP, SD WAN, RAN, and core, along with necessary tool and automation requirements. Your main objective will be to increase revenue and profitability by providing market competitive solutions. This tactical role will define the direction of new solutions, processes, and standards based on business strategy or customer needs, with a significant impact on the overall results of the business unit. As the technical expert, you will be responsible for designing, developing, and implementing solutions to address business needs. You will analyze the functionality and constraints of recommended solutions across multiple systems, platforms, and applications. Additionally, you will stay updated on technology requirements in the market, participate in product development activities, and represent the company in customer/marketing forums to enhance brand awareness. Ensuring compatibility, interoperability, stability, and usability of solutions will be a key part of your responsibilities. You will design and deliver complex solutions based on customer requirements, collaborating with sales, product, and engineering teams to assess customer needs effectively. Moreover, you will work with clients and internal stakeholders to provide integrated solutions across multiple products and domains, offering expertise to internal teams, external vendors, and partners for effective solution integration. In this role, you will need knowledge and experience in multiple telecommunications domains such as Transport, IP, SD WAN, Cloud, RAN, and core networks, with proficiency in at least two of these domains. You should be able to translate customer and business requirements into technical solutions and have an understanding of telecommunication network management and automation needs. Experience in managing international customer opportunities, willingness to travel as needed, and expertise in managing RFPs for international customers are also desired skills for this position.,

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7.0 - 11.0 years

0 Lacs

karnataka

On-site

We are seeking an experienced Senior QA Automation Engineer in the Networking domain with a solid background in automation testing. As a valued member of our dedicated R&D team, you will have the opportunity to take on significant responsibilities and contribute your innovative ideas. Embrace the chance to work with cutting-edge technologies as we approach tasks in a unique and distinctive manner. Ideally, you should hold a Bachelor's degree in a relevant field such as ICT, Computer Engineering, Computer Science, or Information Systems. With a minimum of 7+ years of experience in testing, you will be based in Bangalore and operate under a hybrid work mode, spending 2 days per week in the office. Key Skills: - Profound knowledge of TCP/IP based networks, SDN/NFV, and SD WAN. - Proficiency in Python, Robot framework, and bash scripting. - Experience in NMS/ACS/SD-WAN web application testing. - Acquaintance with modern integration patterns, processes, and tools. - Strong communication skills in English, both verbal and written. - Ability to collaborate with multiple or distributed teams effectively. Responsibilities: - Implement testing procedures and oversee the QA process. - Perform Test Automation for web and REST applications. - Investigate and replicate customer issues escalated by the technical support team. - Set up test environments, design test plans, develop test cases, and execute them. - Deploy automated test platforms to cover various tests including functional, performance, endurance, and regression testing. - Conduct scalability testing using automation techniques. - Share knowledge to enhance the team's skills and expertise. Desired Qualifications: - CCNA certification or equivalent networking knowledge. - Proficiency in Security Testing. - Experience with Performance and Load Testing Tools. - Familiarity with Agile/Scrum Methodologies. In return, we offer: - A welcoming environment with a healthy work-life balance. - Opportunities for professional growth and recognition of your contributions. - Health Insurance coverage. - Support for Work from Home arrangements, including Internet Bill, Gym, or Recreational activities costs. - Educational Allowances for certification fees reimbursement. - Engaging culture with regular team events to foster camaraderie and collaboration. Please be advised that the initial screening call will be facilitated by our AI assistant.,

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10.0 - 14.0 years

0 Lacs

karnataka

On-site

You have a great opportunity to join as a Network Architect at Level 4, focusing on Routing, Switching, and SD WAN technologies. The position is available in multiple locations including Hyderabad, Bangalore, Chennai, Pune, Mumbai, and Coimbatore. With over 10 years of experience in Network Administration, you will be responsible for designing, configuring, and implementing Data Center and Branch networks. Your expertise will include working with Nexus and L3 switch configuration, as well as managing SD-WAN networks. Additionally, you will handle Wireless WLC/AP infrastructure management and configuration. As a Network Architect, you will provide 3rd level technical support for data network-related issues. Your proficiency in switching technology, LAN, and data center networking is crucial, including Gigabit Ethernet, L2/L3 Switching, VLANs, STP, and VTP. You should have in-depth knowledge of network IP address design and optimization, as well as configuration and troubleshooting of routing protocols such as RIP, EIGRP, OSPF, and BGP. Experience with various dynamic routing and switching protocols, network troubleshooting in data center networks, and WAL technologies will be valuable. Familiarity with niche technologies like Cisco ACI, NSX, SDN, SDA, and DNAC is desired. Moreover, you should possess good knowledge of Wireless technology, DNS/DHCP/NTP, and operational support for wireless controllers and APs, particularly Cisco and Aruba products. Experience with system platforms like Cisco Nexus, Infoblox, Riverbed, and Cisco WLS is beneficial. Your responsibilities will also include configuring and troubleshooting network optimization solutions like Riverbed and Cisco WAAS. This role offers an exciting opportunity to work with cutting-edge technologies and play a key role in network architecture and optimization.,

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6.0 - 11.0 years

12 - 17 Lacs

Pune, Chennai, Bengaluru

Hybrid

Minimum of 5 years of experience working with the management of Cisco FTD/FMC, Cisco Prime, Cisco Meraki Wireless, Palo Alto, Panorama, Administration of Palo Alto firewall in Azure/ GCP Familiarity with network authentication and network security tools would be desired Configuration using CLI, monitoring traffic and system dashboard using Palo Alto GUI Good understanding the configuring policies, IP Sec VPN, DHCP pools, host entry, SSLVPN settings/SSLVPN portals in Cisco & Palo Alto Firewalls Responsible for Providing L2/L3 troubleshooting support for Managed security devices (Cisco/ Palo Alto / Maintain and operate firewall security management platforms. This includes OS upgrade Assess security advisories and software vulnerabilities and develop mitigation plans Develop and maintain support and user documentation and processes Identify and implement automation opportunities for laborious and/or repetitive processes Manage the Network Security Firewall Management Platforms Technical hands-on experience on network security operation management Incident, change, problem management, upgrade of the Firewall Management Platforms Strong technical ability to troubleshoot on Cisco/ Palo Alto platforms in large enterprise involving complex network application flows Basic understanding of Load balancer Good Understanding of CLoud GCP /AZure management of network resources. Good communication Skills and Ablity to manage the US Customers.

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8.0 - 12.0 years

0 Lacs

haryana

On-site

Specialists in a particular sphere of technology play a crucial role in supporting the adoption and implementation of newer technologies by leveraging their valuable technical knowledge and practical experience. As a Specialist, your expertise in Material Science, LAN Cable, Fiber Optic Cable, and Connectivity will be instrumental in driving the success of the organization. With a B.Tech/M.Tech qualification and 8-12 years of experience, you will be expected to translate customer pain points into technical requirements, collaborate with sales and pre-sales teams to showcase organizational capabilities, and provide recommendations for delivering application engineering solutions effectively. In this role, you will work closely with the Technology Unit Head to visualize and implement new technologies, identify and address technical roadblocks, and stay updated on the latest advancements in your field to drive continuous improvement at Sterlite. Additionally, you will be responsible for fostering a culture of good manufacturing practices, driving Sterlite's values, and mentoring and coaching reporting staff and other employees to ensure professional growth and development. Key Skills required for this position include 10-15 years of experience in pre-sales, design, and implementation in Data Center networking, Server, and Cloud solutions. Proficiency in Server & Storage Solutions, Private and Public Cloud design and dimensioning, Cloud Consulting, Migration, Design/Dimensioning, Deployment, Integration, as well as knowledge of Multi-Vendor exposure and Enterprise Management Systems (EMS/NMS) and tools are essential. Familiarity with IP/MPLS, Enterprise Networking, Campus networks, SD WAN, Access Points, Wireless LAN Controller, and Industry Certifications such as CCIE and CCNP in the DC network domain are highly preferred. Joining Sterlite Technologies Limited (STL), a global optical and digital solutions company, means being part of a leading organization that provides advanced offerings to build 5G, Rural, FTTx, Enterprise, and Data Centre networks. STL Digital, a wholly-owned subsidiary of STL, focuses on delivering exceptional digital transformation experiences for enterprises through a comprehensive portfolio of services, including product engineering, cloud and cyber security, data and AI, and enterprise SaaS.,

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5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

You will be part of a team that provides 3rd line technical support for GTT's customer support organizations. Your role involves ensuring the stability of GTT's next-generation native IPv4/IPv6 IP network and providing advanced technical support for a wide range of GTT IP products. Your responsibilities will include resolving incidents promptly, driving them to final resolution, and collaborating with customers and internal teams. You will also escalate issues to vendors and internal teams as needed to ensure timely resolution. Your duties will involve providing concise action plans to resolve network and customer issues efficiently, offering guidance and training sessions to junior engineers, communicating and documenting support information to 1st line teams, and engaging in proactive problem management to enhance network performance. Additionally, you will review and oversee key network management systems, scope new developments for network quality improvement, and ensure operational processes are followed to deliver top-notch technical support while maintaining network stability. A key aspect of your role will be designing, developing, and implementing automated solutions to streamline network operations, enhance efficiency, and minimize manual intervention. You will leverage your networking expertise and programming skills to optimize network structure for scalability, reliability, and security. It will also be essential to maintain up-to-date documentation of automated processes, scripts, and network changes. To qualify for this position, you should have a minimum of 5 years of experience in an IP operations environment of a Telco or large ISP, with at least 3 years of work in an IP technical 2nd line support role. Proficiency in IP, MPLS, and routing knowledge (ISIS, BGP, OSPF) in an ISP environment is required, along with an understanding of SD-WAN and components. Familiarity with Fortinet, VeloCloud, and Aruba is preferred, as well as hands-on experience with CE/CPE configurations, troubleshooting, and various technologies including Ethernet, IP transit, VPLS, MPLS, and DIA. You should also have strong experience with IP management tools, CCNP or JNCIP certification is preferred, and knowledge of scripting languages like Ansible, Python, and Bash is desirable. Additionally, experience with Juniper and JUNOS, telecom industry standards, and various network technologies will be advantageous. This role involves working 5 days a week with 2 days off during US business hours. Core competencies required include accuracy and attention to detail, managing multiple priorities, problem-solving, root cause analysis, expertise in IP technologies and protocols, IP-based services, and troubleshooting network problems. As part of the team, you are expected to contribute to continuous improvement initiatives, prioritize customer value creation, and strive for operational excellence. Your role will involve driving fundamental changes, enhancing efficiency, building a customer-centric culture, and ensuring operational processes focus on maximizing positive customer impact and anticipating future trends.,

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3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

You will be joining a team that provides 3rd line technical support for GTT's customer support organizations. As a part of this highly intelligent, flexible, and efficient technical support team, your role will involve collaborating with various departments within GTT to ensure the delivery of a world-class customer experience. Your primary responsibility will be to maintain the stability of GTT's next-generation native IPv4/IPv6 IP network and provide advanced technical support for the complete range of GTT IP products. This will include working closely with Tier 1 and Tier 2 teams to address customer and core issues promptly and effectively. Your duties and responsibilities will include providing 3rd line break/fix support for customer services across GTT's multinational and multivendor network. You will be responsible for owning incidents, resolving them swiftly, and ensuring they are driven through to final resolution, while collaborating with customers and internal teams as needed. Escalation to vendor support and other internal teams will be necessary to ensure timely and satisfactory issue resolution. Additionally, you will be expected to provide concise action plans for teams to address network and customer issues efficiently, offer work instructions, guidelines, and training sessions to junior engineers when required, and communicate and document customer and service-specific support information to 1st line teams. Furthermore, you will be tasked with proactive problem management based on technical and trend analysis to enhance network performance, performing technical reviews and taking ownership of key network management systems, scoping new developments to support continuous improvement of network quality and resilience, ensuring operational processes are followed to deliver best-in-class technical support while maintaining a stable and resilient network, designing, developing, and implementing automated solutions to streamline network operations, and maintaining up-to-date documentation of automated processes, scripts, and network changes. To qualify for this role, you should have a minimum of 5 years of experience in an IP Operations environment of a Telco or large ISP, with at least 3 years of work in an IP technical 2nd line support position. You should possess excellent and demonstrable knowledge of IP, MPLS, and routing (ISIS, BGP, OSPF) in an ISP environment, as well as an understanding of SD WAN and components. Familiarity with Fortinet, VeloCloud, Aruba, and working knowledge of protocols used by systems and customer applications are preferred. Additionally, experience with CE/CPE configurations and troubleshooting, Ethernet, IP transit, VPLS, MPLS, DIA technologies, and IP management tools is required. Holding a CCNP or JNCIP certification is preferred, with knowledge of Ansible, Python, and Bash scripting being desirable. Desirable qualifications include excellent Juniper and JUNOS knowledge, general knowledge of the telecom industry, experience with Fortinet, VeloCloud, Aruba/SilverPeak devices, Accedian, Cisco, Comtrend CPEs, and a general technical understanding of other technologies such as VoIP, SDH, and DWDM. In this role, you will be working 5 days a week with 2 days off, following US business hours. Your success in this position will depend on your accuracy and attention to detail, ability to manage multiple priorities effectively, problem-solving skills, root cause analysis capabilities, knowledge of IP technologies and protocols, expertise in troubleshooting network problems, continuous improvement mindset, customer-first approach, and commitment to operational excellence.,

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4.0 - 9.0 years

8 - 18 Lacs

Pune

Hybrid

Role & responsibilities Manage day-to-day IT infrastructure Operations Assist SME / L3 teams on an ad hoc basis or as per requirement. For example, change validation, report updates etc. Daily device health check monitoring and performing/validating device backups at regular intervals. Network performance monitoring, packet capture and analysis Investigating technical incidents and providing remedies where necessary, taking proactive ownership alerts/ events. Working with vendor TAC teams for root cause analysis where required. Vendor Coordination (Hardware replacements, ISP Circuit issues, Cabling & Touch services support teams) Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Assists technical and project team members to resolve system problems and application-specific issues. Supports the stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by performing complex systems analysis to identify problems, trends, and opportunities for improvement. Escalates unresolved or critical issues, risks or problems to L3 team, raising a TAC case with vendor and working along with TAC engineer and L3 team. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Plan and perform complex system configurations Creates documentation of new and existing system configurations and procedural information and ensures system configuration documentation is complete and accurate. Plans the implementation of hardware and software changes into environments and one or more additional IT production environments by performing impact analyses of system changes. Supports vendor support activities, as appropriate. Participates in and influences change management processes. Supports the development of guidelines to prevent and/or resolve recurring problems. Recommends and executes performance tuning and optimization activities. Basic Qualifications: Minimum four (4-7) years experience in network administration/engineering. Bachelors degree in computer science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum four (4) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement. Extensive experience in supporting carrier/enterprise grade network infra-structure; Cisco, Juniper, Aruba, F5, Palo Alto, Riverbed, Bluecat, NTP, HP Professional certification in Data, Voice, Wireless, or Security Networks Preferred candidate profile Troubleshooting knowledge on Network routing, switching, QOS, Wireless technologies, Security, Load balancing, DNS/DHCP/IP Management, Experience in Routing protocols and configurations (BGP, VRF, OSPF & EIGRP) (Viptela OMP) Experience in Switching and configuration options (VLANS, VXLAN HSRP, VRRP, STP) Experience in Wireless technologies (Cisco, Aruba) Experience of using protocol analyzers & decoding skills (Wireshark interpretation) Experience of using load balancing, Load balancing, DNS/DHCP/IP Management. Additional Benefits: Relocation benefits will be provided Free transport (pickup & drop) Role Type & Office Location - Permanent role, Pune Working Model - initially 5 days WFO for 3-4 months, later hybrid with 3 days WFO Weekly off can be on any day of the week Shift - 6 AM to 3 PM / 2 PM to 11 PM few weeks to/monthly rotation *Looking for early joiners

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4.0 - 9.0 years

8 - 18 Lacs

Pune

Hybrid

Role & responsibilities Manage day-to-day IT infrastructure Operations Assist SME / L3 teams on an ad hoc basis or as per requirement. For example, change validation, report updates etc. Daily device health check monitoring and performing/validating device backups at regular intervals. Network performance monitoring, packet capture and analysis Investigating technical incidents and providing remedies where necessary, taking proactive ownership alerts/ events. Working with vendor TAC teams for root cause analysis where required. Vendor Coordination (Hardware replacements, ISP Circuit issues, Cabling & Touch services support teams) Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Assists technical and project team members to resolve system problems and application-specific issues. Supports the stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by performing complex systems analysis to identify problems, trends, and opportunities for improvement. Escalates unresolved or critical issues, risks or problems to KP L3 team, raising a TAC case with vendor and working along with TAC engineer and KP L3 team. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Plan and perform complex system configurations Creates documentation of new and existing system configurations and procedural information and ensures system configuration documentation is complete and accurate. Plans the implementation of hardware and software changes into environments and one or more additional IT production environments by performing impact analyses of system changes. Supports vendor support activities, as appropriate. Participates in and influences change management processes. Supports the development of guidelines to prevent and/or resolve recurring problems. Recommends and executes performance tuning and optimization activities. Basic Qualifications: Minimum four (4-7) years experience in network administration/engineering. Bachelors degree in computer science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum four (4) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement. Extensive experience in supporting carrier/enterprise grade network infra-structure; Cisco, Juniper, Aruba, F5, Palo Alto, Riverbed, Bluecat, NTP, HP Professional certification in Data, Voice, Wireless, or Security Networks Preferred candidate profile Troubleshooting knowledge on Network routing, switching, QOS, Wireless technologies, Security, Load balancing, DNS/DHCP/IP Management, Experience in Routing protocols and configurations (BGP, VRF, OSPF & EIGRP) (Viptela OMP) Experience in Switching and configuration options (VLANS, VXLAN HSRP, VRRP, STP) Experience in Wireless technologies (Cisco, Aruba) Experience of using protocol analyzers & decoding skills (Wireshark interpretation) Experience of using load balancing, Load balancing, DNS/DHCP/IP Management. Additional Benefits: Relocation benefits will be provided Free transport (pickup & drop) Role Type & Office Location - Permanent role, Pune Working Model - initially 5 days WFO for 3-4 months, later hybrid with 3 days WFO Weekly off can be on any day of the week Shift - 6 AM to 3 PM / 2 PM to 11 PM few weeks to/monthly rotation

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6.0 - 11.0 years

10 - 16 Lacs

Bengaluru

Hybrid

Roles & Responsibilities- Uses knowledge of LAN/WAN systems to help design, support, and setup network. Tests and evaluates network systems to eliminate problems and make improvements. Take ownership for the ServiceNow tickets (requests, incidents - monitoring and users, changes) and work with the best resolution by proper and on-time ticket updates and detailed close notes for making improved network service/infra. Work on the repetitive alerts and resolve them under the defined SLAs. Along with ServiceNow tickets, attend and resolve user requests and incidents posted over the diff communication channels like emails, Slack, and Teams. Document them in the ServiceNow. NetOps support for the Campus and Data Centers Network Infra, SDWAN and SASE VPN Solutions, Network Firewalls Management, Hybrid Cloud (AWS and Azure). Hands-on experienced in planning, configuring, testing, maintaining, and troubleshooting the network infrastructure (Campus, Datacenter, and Cloud Network) Extensive knowledge of deploying and troubleshooting L2/L3 Multilayer Switching protocols VLAN, STP, VTP, HSRP, MLAG Experienced with various dynamic routing protocols, specifically BGP and experienced with IPsec VPN, Route management using PBRs. Creating a support request and work/coordinate with the vendors (ISPs and Product Vendors) in service request, issue resolution and security improvements. Handling Cloud Networking support (AWS and Azure) like VPC Peering requests, TransitGateway attachments, Route Propagation. Network security vulnerability remediation across all network infra through config management or firmware upgrades. Managing the firewall policies across all the firewalls as per the user and security requirements. Handling the wireless network request, issue, and troubleshooting Managing the F5 LTMs and SSL certificate management Taking ownership for the NetOps related projects and track it under Jira. Understanding, support, and drive the network automations and systems integrations (APIs, Python, Scripting) Skill Needed: Switching (Cisco/Arista) Routing (Cisco) Firewall Management with policy implementation (PaloAlto/Fortigate/Juniper) Wireless (Cisco/Mist) F5 load balancers (F5) SDWAN (Palo Alto) SSL VPN (Ivanti) exposure to cloud - aws

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9.0 - 14.0 years

15 - 25 Lacs

Nagpur

Work from Office

Dear Candidate, We are hiring for Network Engineer role at HCLTech; Nagpur . Please see the below job description and revert with your updated CV & additional details in case you find it suitable. GRADE/ ROLE/ SALARY As per relevant experience and last drawn CTC. To be discussed during the interview. Experience- 9+ years Location - Nagpur. Network Engineers are designated to provide overall engineering oversight of the customer's managed network. The Network Engineer understands the customer's internetworking environment and is the customer's technical advisor for current and future technology deployment and adoption. The Network Engineer utilizes consistent and sound engineering principles and industry best practices allowing the customer to rely on them for technical expertise in the implementation and evolution of their architecture. Lead Engineer Lifecycle Architecture & Engineering (Focus on Network Architecture, Cloud Networking, and Software Defined WAN technologies) Provide optimal and innovative solutions for global customers. Responsible for proactive client engagement at all client levels, technology lifecycle development, and planning. Design, implement and support solutions involving, but not limited to, WAN, LAN, WLAN, Data Analytics, Security, and Virtual (e.g.; Virtualization, SDN, NFV) technologies Analyze, evaluate, and communicate network capacity and performance with the objective of driving improvements to customer's network. Collaborate with internal and external stakeholders to ensure efficient and timely completion of projects. Responsible for ad-hoc supervision of a team for specific projects, resource management, process documentation, and peer mentoring. Responsible for maintaining customer network documentation such as engineering design document, record of change, and network diagrams. Provide last level incident support for NOC. Responsible for presentations and demonstrations related to technology, process, or client solutions. Requires ownership of design and critical issues, creative thinking, and problem resolution skills. Responsible for the protection of our customer proprietary network information and customer information assets. Skills and Qualifications Expected: Strong communicator internally and externally directed at clients and third parties Understanding of IT architecture design and development (nice to have: TOGAF, ITIL, CCAr, DCUCD, MCSE Platform & Infrastructure, CITA-x, CISSP, CQS, or equivalent) Experience with and strong understanding of complex network and data center/cloud infrastructures (CCDP, CCNP, CCIE, or equivalent level of experience) Experience with SD WAN Design and build customer networks Nice to have application development/scripting and related skills; Interest in cloud-based applications, virtualization (MCSE P&I, AWS CSA/CDE, VMware CMA, or equivalent is benefit)

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0.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients . Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Consultant , Wireless Network Engineer ! In this role Administrator who would help to monitor , test, troubleshoot and resolve Wi-Fi /Wireless network equipment related queries/issues. Also to provide support for network equipment including routers, switches , wireless devices . Responsibilities Designing and implementing new network solutions and/or improving the efficiency of current networks. Installing, configuring and supporting network equipment including routers, switches, wireless devices Configuring firewalls, routing and switching to maximize network efficiency and security. Maximizing network performance through ongoing monitoring and troubleshooting Provide critical thinking to complex problems in a 24/7, mission critical network environment. Process, monitor and prioritize trouble tickets. Automate the tasks, which should be automated. Provide support and administration of customer firewalls and security appliances. Provide support and administration of customer network load balancing appliances. Hands on experience on Cisco Routers, Switches, Wireless Controllers, SD WAN, Rukus , AAA, Nokia, BENU Servers, AP Controllers Hands on experience on CyberArk and Wireless platform, 5G Technology, BPA, Linux/Unix Knowledge about Security products Cisco ISE, ASA firewall , Fort iGATE, Forti Analyzer, Forti Manager, Cisco Wireless, Prime, Cisco DNA. Knowledge Level 3 and Level2 operational support and solutions creations in WIFI technology Good amount of hands-on experience in Network health monitoring Tools Knowledge about ITIL Framework and Remedy - Like service now. Having strong operations skills to implement network changes and following ITIL process , change management. Handling escalations. Arranging scheduled upgrades , i nvestigating faults in the network . Updating network equipment to the latest firmware releases Reporting network status to key stakeholders Troubleshoots network problems. IP address auditing. Establishes networking environment by designing system configuration and directing system installation. Defines, documents, and enforces system standards. Maximizes performance by troubleshooting network problems and outages and scheduling upgrades. Thorough understanding of the TCP/IP protocol. Detailed knowledge of the OSI layers 1-4 and 7 associated equipment. Firewall : Palo Alto Load Balancers Switches: Cisco Qualifications we seek in you! Minimum Q ualifications / Skills B achelor&rsquos degree in IS, Computer Science, MIS Management, or related field, or equivalent combination of education and experience required . Proven communication skills when working with other technical towers to work out issues . Must be well organized, thrive in a sense-of-urgency environment, leverage best practices, and most importantly, innovate through any problem with a can-do attitude. Must understand various logging methods and security event terminology. Strong leadership skills when troubleshooting across multiple vendor platforms and working out technical issues . Proven communication skills when working with other technical towers to work out issues. Preferred Q ualifications / Skills Very good written and presentation / verbal communication skills with experience of customer interfacing role. In- depth requirement understanding skills with good analytical and problem-solving ability, interpersonal efficiency, and positive attitude. Good ITIL knowledge Flexible to work for 24x7 process. Excellent Communication and interpersonal Skills Ability to prepare Dashboards and Reports Experience of working independently & as a team player Should have a proactive work approach and ability to think out of the box. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at and on , , , and . Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training .

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6.0 - 11.0 years

12 - 17 Lacs

Chennai, Bengaluru

Work from Office

Minimum of 5 years of experience working with the management of Cisco FTD/FMC, Cisco Prime, Cisco Meraki Wireless, Palo Alto, Panorama, Administration of Palo Alto firewall in Azure/ GCP Familiarity with network authentication and network security tools would be desired Configuration using CLI, monitoring traffic and system dashboard using Palo Alto GUI Good understanding the configuring policies, IP Sec VPN, DHCP pools, host entry, SSLVPN settings/SSLVPN portals in Cisco & Palo Alto Firewalls Responsible for Providing L2/L3 troubleshooting support for Managed security devices (Cisco/ Palo Alto / Maintain and operate firewall security management platforms. This includes OS upgrade Assess security advisories and software vulnerabilities and develop mitigation plans Develop and maintain support and user documentation and processes Identify and implement automation opportunities for laborious and/or repetitive processes Manage the Network Security Firewall Management Platforms Technical hands-on experience on network security operation management Incident, change, problem management, upgrade of the Firewall Management Platforms Strong technical ability to troubleshoot on Cisco/ Palo Alto platforms in large enterprise involving complex network application flows Basic understanding of Load balancer Good Understanding of CLoud GCP /AZure management of network resources. Good communication Skills and Ablity to manage the US Customers.

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5.0 - 10.0 years

10 - 15 Lacs

Pune

Work from Office

The Role Designs, deploys, and manages robust LANs, WANs, and wireless networks. Proficient in Cisco technologies, ASA Firewalls, Meraki, Call Manager, and RingCentral, they ensure network security, troubleshoot issues, optimize performance, and maintain meticulous documentation. Collaborating across teams, they drive network efficiency and deliver seamless communication solutions. Mandatory Skillset - Networking, Network & ASA Firewall / Sonicwall, Meraki Cisco, Call manger, Ring central Secondary Skillsets - SD WAN, Cloud knowledge will be advantage Requirements Relevant certifications such as CCNA, CCNP, or CompTIA Network+ are desirable. L1, L2, L3 Support. Networking, Network & ASA Firewall / Sonicwall,cisco mearaki , Phone - Cisco call manger, Ring central, SD WAN Proven experience in designing, implementing, and managing enterprise-level networks. Strong knowledge of networking protocols and technologies, including TCP/IP, VLAN, OSPF, BGP, MPLS, DNS, DHCP, VPN, and SNMP. Familiarity with network security concepts, including firewalls, VPNs, IDS/IPS, and encryption protocols. Experience with network monitoring and management tools. Ability to work in a team environment and collaborate effectively with cross-functional teams. Strong analytical and problem-solving skills to diagnose and resolve complex network issues. Excellent communication skills, both written and verbal, to interact with technical and non-technical stakeholders. Key Accountabilities: Network Infrastructure Management: Design, configure, and deploy local area networks (LANs), wide area networks (WANs), and wireless networks. Implement and maintain network hardware, including switches, routers, firewalls, access points, and other networking devices. Monitor network performance and ensure optimal utilization of network resources. Plan and execute network upgrades and expansions to accommodate the company's growing needs. Network Security: Implement and maintain network security measures, including firewalls, VPNs, intrusion detection/prevention systems, and access controls. Conduct regular security audits to identify vulnerabilities and ensure compliance with security policies and standards. Respond to security incidents and take appropriate actions to mitigate risks and prevent unauthorized access. Network Troubleshooting and Support: Troubleshoot and resolve network-related issues reported by end-users or detected through monitoring tools. Collaborate with the IT support team to provide timely resolution to network-related user problems. Perform root cause analysis for complex network problems and implement permanent solutions. Network Monitoring and Optimization: Monitor network performance, traffic, and usage patterns to proactively identify and address potential bottlenecks or performance issues. Optimize network configurations to ensure optimal performance and reliability. Implement Quality of Service (QoS) mechanisms to prioritize critical applications and services. Phone system setup: Cisco call / Ring central Documentation and Reporting: Maintain comprehensive network documentation, including network diagrams, configurations, and standard operating procedures. Prepare regular reports on network performance, security, and maintenance activities for management.

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8.0 - 12.0 years

25 - 40 Lacs

Hyderabad

Work from Office

This in and excellent opportunity to work with Palo Alto Networks they are seekimg a Senior Extended Experts Prisma SD WAN consultant engineer. It is an initial 12 month contract likely to extend. Full-time onsite, Hyderabad, Telangana. Mandatory Requirements: Networking Expert with CCIE certification At Least 8 years experience designing and deploying with: Prisma SDWAN design and deployment experience - Mandatory ION device design and hands on deployment experience - Mandatory Integration with Prisma SASE Panorama Log Collectors Strata Cloud Manager AI OPS Design and Architecture skills with Palo Alto and other SDWAN solutions Able to guide an implementation team and drive project conversations with Senior Leadership and Project Stakeholders Excellent customer management skills Preferred Skills: Project management skills Leading large technical engagements with enterprise customers Experience with Prisma Access and CIE Palo Alto Networks experience with Prisma SD WAN

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6 - 11 years

8 - 12 Lacs

Chennai, Bengaluru

Hybrid

Mandatory Skills: 10+ years of experience and at least 8+ years relevant experience in Network Operations Well versed with Security skills (firewall coding, policy pushes, ), R&S, Appliances Experience on CheckPoint Firewall Upgrades and Replacements (as part of legacy refresh) Knowledge on Routing and Switching & F5 to perform end to end route check In depth knowledge on implementing VPN solutions on Checkpoint/Juniper/Fortigate firewalls Extensive troubleshooting experience on VPN related issues on Firewalls Knowledge on Firewall administration and orchestration tools such as Tufin High level knowledge of the firewalls is mandatory Must know to code on a Fortiget and Checkpoint FW Prior experience in Juniper/CheckPoint/Cisco TAC or Network Operation Center (L3/L4 level) Experience in supporting large enterprise level network infrastructure with more than 5000 devies Routing - BGP, OSPF, EIGRP + Switching, NXOS, Cisco ACI, F5 Hands on experience on designing/ managing VPN infrastructure. Take the lead in outage calls Own and drive root cause and permanent resolution Perform moderate network changes Provide expertise as Network SME Good communication and presenting skills

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