Analyst-Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

Position provides a unique opportunity for an individual looking to build his/her knowledge in core business at American Express (AXP): International Consumer Services. This exciting role will be part of the team managing the Sales Incentive process for International Consumer business for American Express. Specifically, the position will be responsible for the ICS & Insurance Sales Incentives where the incumbent would be performing incentive calculations to produce quarterly / monthly compensation reports and ensure timely and accurate incentive payouts. This position requires extensive interaction with Business, HR, Data Strategy & Insights and Technology. The person needs to have a sound business acumen, analytical skills and interpersonal skills. Person should be able to lead and support the various initiatives which would involve working with multiple business partners. Person should be highly detail-oriented and adept at problem solving. S/he must possess excellent collaboration skills.

Responsibilities

• Ensure timely and accurate monthly/quarterly incentive calculation for sales and account development employees
• Run incentive calculation model, perform high quality due diligence on the payments for the given portfolio/s
• Ensure strict adherence of control and compliance and related policies
• Facilitate business requirements gathering and application testing initiatives by driving alignment with key business stakeholders
• Support performing annual updates of all compensation business rules and drive process efficiency through automation
• Ensure the proposed design meets business requirements, enterprise quality standards
• Work with quality assurance managers to coordinate system and user acceptance testing activity

Critical Factors to Success (Outcome Driven):

Business Outcomes:

• 100% accuracy and timeliness in delivering incentive payments to sales executives
• Keeping manual adjustments and exceptions during payouts to a minimum (less than 5%)
• Advancing payout time periods through continuous process improvements
• Generating incentive insights and dashboards through the use of data analytics for senior leadership

Leadership Outcomes:

• Put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders.
• Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings
• Demonstrate learning agility, make decisions quickly and with the highest level of integrity
• Lead with a digital mindset and deliver the world’s best customer experiences every day

Qualifications:

• Should hold a Graduate Degree or equivalent educational qualification.
• Should have excellent Academic record and understanding of Data Analytics.
• Hands-on Knowledge of running ETL operations in Big Data Frameworks like Google Cloud, Hive etc.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.