Admin Support Spl & EA to Founder

Position: Admin Support Specialist-Thrive & EA to Founder

Location:

Work Timings:

                               9:00 am- 3:00 pm (2 Saturdays a month)

Reports to:

Open Positions:

About the Role

Thrive vertical

We are looking for a dynamic, highly organised professional with a growth mindset and the ability to manage multiple workstreams in a fast-paced, high-impact educational environment.

Key Responsibilities

1. Programme Administration & Management

• Manage the entire

  admissions cycle

  — from inquiries and documentation to enrolment, and closure of records.
• Strategically coordinate

  facilitator schedules

  and programme timetables.
• Schedule and coordinate consultations and parent meetings.
• Maintain and update

  Standard Operating Procedures (SOPs)

  for the Thrive vertical.
• Ensure timely procurement of programme materials and professional development resources.
• Maintain detailed records for

  attendance, payments, admission fees, and programme data

  .
• Oversee the upkeep, readiness, and allocation of

  Thrive spaces

  .

2. Financial Administration

• Prepare and manage

  budgets and expense forecasts

  for Thrive.
• Maintain

  income and expense tracking

  in coordination with the finance team.
• Manage

  vendor invoices

  , session-based billing documentation, and support the finance team in timely release of invoices.
• Follow up on outstanding fee collections.
• Assist in

  financial documentation

  and reporting.

3. Parent Communication & Engagement

• Act as a primary point of contact for Thrive parents.
• Manage day-to-day parent communications regarding scheduling, cancellations, make-up sessions, and programme updates.
• Draft and circulate

  informative communication

  to parents (email, WhatsApp, calls).

4. Operational Management

• Facility Management

  :
• Oversee daily maintenance, cleanliness, and safety compliance for Thrive spaces.
• Coordinate repairs, preventive maintenance, and inventory management.
• Monitor and optimise space utilisation for programmes.

• Support Staff Oversight

  :
• Manage housekeeping/support staff schedules, attendance, and assignments.
• Monitor performance and resolve basic conflicts.

• Student Safety & Wellbeing

  :
• Implement and monitor

  safety protocols

  and conduct periodic audits.
• Maintain regulatory compliance and incident documentation.

5. HR & Team Support

• Assist with onboarding and operational integration of new staff.

6. Executive Assistant to Founder

• Manage the Founder’s calendar.
• Coordinate key meetings, maintain notes/action trackers, and follow up on deliverables.
• Prepare briefing materials, reports, and documentation for strategic meetings.
• Act as a liaison between the Founder and internal/external stakeholders for key operational matters.

Skills & Attributes Required

• Proven experience (minimum 3–6 years) in

  administration/operations

  , preferably in an educational or service-driven setting.
• Strong

  organisational and multitasking skills

  with the ability to prioritise effectively.
• Excellent written and verbal

  communication skills

  .
• Proficiency in

  MS Office Suite

  (Excel, Word, PowerPoint) and comfort with digital tools such as Jotform/Slack/Google Workspace.
• Financial acumen for

  budget tracking and expense management

  .
• High level of

  integrity, discretion, and personal accountability

  .
• Growth mindset and the ability to thrive in a dynamic, fast-paced environment.

Application Process

hr@learningmatters.co.

Learning Matters is an equal opportunity employer committed to building a diverse workforce.