Zoho Engineer

Zoho Engineer

This role will be responsible for building, customizing, and integrating solutions that support our

distribution company’s end-to-end operations, ensuring seamless workflows, automation, and data

consistency across the entire Zoho ecosystem. The ideal candidate is both technical and business-oriented, able to translate operational needs into scalable solutions that optimize sales, e-commerce, inventory, logistics, and customer management.

Primary Responsibilities Include:

Zoho CRM Development & Customization

• Customize modules, fields, layouts, workflows, and automation to meet business needs.
• Build and maintain advanced functions (Deluge scripting) for custom workflows and validations.
• Develop dashboards and reports to provide actionable insights for sales and operations.

Zoho Inventory & Distribution Operations

• Configure and customize Zoho Inventory for product management, stock control, and order fulfillment.
• Automate purchase order, sales order, and invoicing processes.
• Ensure accurate data synchronization across CRM, Inventory, and Finance modules.

Zoho Commerce & Online Sales

• Implement and customize Zoho Commerce storefronts for B2B/B2C sales.
• Integrate product catalogs, pricing rules, and customer portals with CRM and Inventory.
• Optimize checkout, payment processing, and order fulfillment workflows.

API Development & Integrations

• Design and implement API integrations between Zoho and external platforms (ERP, accounting, e-commerce, logistics).
• Maintain middleware scripts for real-time data exchange.
• Troubleshoot and resolve integration issues.

Workflow Automation

• Analyze business processes and recommend automation opportunities.
• Implement Blueprints, approval processes, and multi-step workflows.
• Ensure compliance with best practices and data governance standards.

Technical Support & Documentation

• Provide ongoing support for Zoho users (sales, operations, finance teams).
• Create and maintain technical documentation, workflow maps, and API references.
• Collaborate with cross-functional teams to ensure solutions align with business goals.

Required Skills/Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field (or equivalent experience).

• 5+ years of proven experience

  working with

  Zoho CRM/Zoho Inventory, and Zoho Commerce

  , including customization and API integrations.
• Strong programming skills in

  Deluge (Zoho scripting), JavaScript, PHP, or Python

  .
• Hands-on experience with

  Zoho Creator/Zoho Books/Zoho Analytics, and Zoho Flow

  is a strong plus.
• Experience in

  distribution, supply chain, or e-commerce environments

  preferred.
• Excellent problem-solving skills and the ability to translate business requirements into technical solutions.
• Strong communication skills to work with both technical and non-technical stakeholders.

Preferred Skills:

• Experience integrating Zoho with ERP systems, marketplaces (Shopify, Amazon), or accounting software.
• Knowledge of REST APIs, OAuth, and webhooks.
• Familiarity with SQL and data modeling.
• Ability to manage projects independently and deliver on time.