Company Description
NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. Building the bigger picture means making sure we connect every single dot. Our Operations teams make sure we’re at the forefront of every innovation that makes that possible. Clients around the world rely on NielsenIQ’ s data and insights to innovate and grow. In order to continue to scale & support this new platform, it is critical that we have the best talent on our team.The Young Leader Program (YLP) at NIQ is designed to build a pipeline of dynamic, young leaders within NIQ Operations. We are looking for talent that understands what we do at NIQ, why our clients need us, and how to connect the dots between global strategy and local execution within Operations. We want stellar people leaders who can drive inspired execution and transformation year on year.The Program will involve a year-long immersion into NIQ operations, with hands-on rotations into the different process areas, supported by trainings on NIQ, our clients, our products, our processes, as well as soft skills required to evolve into an effective first-time leader. Successful completion of the program will culminate in a Team Lead position within NIQ Operations at one of our hubs in India.
Qualifications
- STEM Graduate (Science/ Technology/ Engineering/ Mathematics streams)
- MBA (with any specialization)
- 3-5 years of work experience
Responsibilities
First Year:
- Attend all the live trainings scheduled for you
- Successful completion of all elearnings assigned to you
- Successful completion of all assessments and assignments
- 100% quality and timeliness of operations deliverables during functional rotations
- Active participation in all workshops designed for you
- Active participation in mentorship and coaching sessions
Beyond First Year:
- Act as the main point of contact from Operation Team to internal client services to lead and drive the operational design and delivery of our client offering.
- Responsible for overall Operations department quality performance monitoring, reporting and analysis by driving an on-going focus and improvement in Right First Time delivery to contribute to client satisfaction. Team management - Leads a team of Workflow Specialists.
- Produce analytical reports as per the specifications received in the input order, also run ongoing reports with minimum changes in the dimensions
- Support the technology team during developments by running smoke testing for any new features added in the analytical tool
- Need to have analytical ability to investigate issues with the data which is questioned by client as part of Data Inquiry team
- Always ensures to deliver the results on-time with 100% accuracy
- Need to provide timely status report and updates about projects to all the stakeholders
- Willingness to work in shifts
- Plans and controls resource allocation to optimize the “operations service” to clients as well as highlights any resources issue
- Expected to coach and develop the team, monitor individual performances by identifying talents or low performers and promote engagement within the team
- Acts as an escalation point for the team and constantly reviews and assesses team's KPIs periodically
Qualifications
(Preferred - P, Essential -E)
- At least 3-5 years of experience in Project Management (E)
- Fluency in English (E)
- Knowledge of both theoretical and practical aspects of project management (E)
- Knowledge of project management techniques and tools. (Ex : MS-Project) (E)
- PMI / PMP Certification (P)
- Experience on operational leadership role (P)
- Knowledge of Nielsen business and/or products (P)
- Work experience in multi-cultural environments & multi country responsibilities (P)
Additional Information
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.For more information, visit NIQ.comWant to keep up with our latest updates?Follow us on: LinkedIn | Instagram | Twitter | Facebook
Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion
