University Relations Manager

AboutGradRight

GradRight is a US Company with a wholly owned subsidiary in India. We are a VC-funded, high-growth startup. Our team of over 200 members is passionate about making an impact. We believe in working hard while having fun and helping each other grow professionally and personally. You're in the right place if you resonate with these values and believe in making the world better.

Overview:

The role includes developing strong liaison with internal cross-functional teams and external stakeholders (universities) to ensure the agreed engagement possibilities are executed, tracked and accounted for.

Core Responsibilities:

- Serve as a SPOC for University Account management matters

- Develop trusted relationships with key University stakeholders

- Ensure timely and successful delivery of key tasks and actions mutually agreed with the participating partners

- Communicate the progress of monthly/ quarterly initiatives and action items to the key stakeholders (both internal and external)

- Develop new business opportunities with the existing university partners and also identify areas of improvement to increase revenue/ sales

- Build, forecast and track key performance indicators and metrics on the agreed tasks

- Handle challenging partner concerns; timely escalation to the key stakeholders

Skills/ Requirements

- Demonstrable ability to communicate, present and influence/negotiate with key internal and external stakeholders

- Analytics skills: Ability to build trackers, call out progress and gaps in a timely manner. Additionally, check for trends in the process

- Able to understand the partners’ needs in a clear and concise manner and be able to deliver partner focused solutions

- Proven ability to handle multiple partners and engagements with seamless delivery of the expectations and outcomes

Stakeholder Management Responsibilities

- Representation: Participation and representation of the partner in offline and online events (Education fairs, MICE etc)

- Data Management & Analytics: Collection, collation and management of data from external and internal sources and presenting the required trends, analysis and projections that are needed for the outcomes planned

- Liaison: Close collaboration with sales, service and marketing teams to drive the right expectations aligned with the partners

- Student Engagement: Lead nurturing, engagement and coordination with service team on the student experience

- Event Management: Planning, collaboration, execution of webinars, events and other programs that are aligned with the partner universities.

- Revenue Management: Partnerwise tracking and pushing revenue centers towards achieving targets. Finding new sources of revenue from existing partners and driving revenue optimization