Travel Executive @ Customer_Support_Executive

0 - 2 years

1 - 2 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Greetings from Shining Stars ITPL!

Mega Hiring for Airlines / Aviation for Gurugram Location!!!

Process: Customer Support

Eligibility:

  • Graduate / Undergraduate Freshers (No B.Tech / B.E)
  • Good communication skills
  • Typing requirement: 25 WPM with 90% accuracy

Job Details:

  • Salary: 16,500 In-Hand + Incentives up to 4,000
  • 6 days working | Rotational Shifts & Rotational Off
  • One-side transport during odd hours
  • Work from Office (Gurugram)

Roles And Responsibilities:

  • Handle reservation, cancellation & ticketing queries.
  • Assist customers with flight details, fares & itinerary changes.
  • Process refunds, rebooking and backend updates.
  • Resolve customer issues through voice or back-office support.
  • Maintain accurate customer records and documentation.
  • Coordinate with internal teams for quick case resolution.

Selection Procedure:

  • HR Screening
  • Operations Round
  • Typing Test + Basic Computer Test

For further details or coordination, please feel free to connect at the number below.

Contact:

Aliya : 9236377966

Ramla:9208310043

Vahida:9956739953

Anuj:9214602997

Niyati:9369022693

Warm Regards,

Aliya

HR Executive

Shining Stars ITPL

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