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the Sleep Company
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Customer Relationship Manager

Customer Relationship Manager

the Sleep Company

2 - 7 years

4 - 6 Lacs

bengaluru

Posted:-1 days ago| Platform:

Apply

Skills Required

customer satisfaction crm management customer experience customer life cycle management customer service management customer retention customer focus customer engagement client satisfaction

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: Customer Service Relationship Manager

Key Responsibilities:

Manage premium customer interactions and build strong customer relationships.
Resolve escalations with professionalism and ownership.
Coordinate with internal teams to ensure smooth service delivery.
Track customer feedback and service issues using CRM tools.
Maintain premium service standards in every interaction.

Requirements:

27 years in customer service/guest relations.
Strong communication, problem-solving, and customer-handling skills.
Experience from hospitality, airlines, luxury retail, or automobile preferred.
Professional grooming and excellent etiquette.

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the Sleep Company

Consumer Goods / E-commerce

N/A

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Customer Relationship Manager