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Jangra Chemicals
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Customer Relationship Manager

Customer Relationship Manager

Jangra Chemicals

1 - 5 years

0 Lacs

jalandhar punjab

Posted:13 hours ago| Platform: Shine logo

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Skills Required

customer service hindi english bachelors

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Customer Care Representative at Jangra Chemicals, you will be responsible for managing inbound and outbound calls, chats, and emails. Your role will involve providing excellent customer service through effective communication and active listening. A customer-focused approach and the ability to multi-task, set priorities, and work independently are essential for success in this position. Previous experience in a customer support role would be advantageous. Key Responsibilities: - Manage inbound and outbound calls, chats, and emails - Demonstrate excellent communication skills and active listening - Maintain a customer-focused approach - Ability to multi-task, prioritize tasks, and work independently - Previous experience in customer support is a plus Qualifications Required: - Bachelor's degree - Minimum of 2 years of work experience - Minimum of 1 year of customer service experience - Proficiency in Hindi and English If you are looking for a career opportunity in customer care, we encourage you to share your resume with us at hr@jangrachemicals.com.,

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Customer Relationship Manager