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0.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Please find the JD. 1. Manage a team to adequately contract and operate air ticketing requirements on the assigned portfolio 2. Provide inputs and justifications on AIR budgets for Packages / products 3. Drive Revenue through savings on budgeted air fares using a combination of inventory purchased and FIT & GIT seats 4. Provide best in Industry Pricing at the time of ticketing 1. Understand Air Fare trends and provide data based inputs for creating accurate AIR FARE budgets 2. Own and work towards achieving set airfare budgets for designated products and report profitability / risks to appropriate stake holders 3. Managing ticketing for all destinations across the world, which includes working on fresh tickets, reissues, rerouting, NO shows / changes /cancellations etc. on daily basis 4. Negotiating for lowest fare (within our internal budgets) from airlines for group blocks on ADHOC BASIS or YEARLY SERIES 5. Keeping track of deposit and final payments for group blocks on timely basis 6. Maintaining excel based data logs and reports as required and share the same with seniors/MIS team as per schedule / requirement 7. Manage and motivate the team assigned for achievement of KPIs 8. Keep a strict vigil on SOPs and adherence of the same 9. Working closely and building our relations with Airlines to get best services / fares /TNC of groups / series and waivers as and when required in case of untoward incidents Show more Show less

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2.0 - 6.0 years

0 Lacs

kozhikode, kerala

On-site

The role of Travel, Tour & Visa Consultant at GoKite Tours involves handling a variety of responsibilities related to Air Ticketing, Holidays & Tour inquiries, immigration issues, and visa applications. As a full-time on-site consultant, you will be dedicated to providing exceptional customer service and ensuring a seamless travel experience for clients. Your primary duties will include addressing inquiries related to Air Ticketing, Holidays & Tours, assisting with visa applications for over 100 countries, including the UK and USA, and communicating effectively with clients. You will also be responsible for handling immigration-related tasks, providing consulting services, and ensuring accuracy in paperwork. To excel in this role, you must have expertise in Immigration Issues and Visas, experience in Air Ticketing and Holiday & Tour operations, strong communication skills, and consulting experience. Knowledge of immigration processes, experience in visa application assistance, attention to detail, and the ability to work well under pressure and meet deadlines are essential. Language proficiency in English and Hindi is required, and additional language skills are a plus. If you are passionate about travel, have a keen eye for detail, and are dedicated to providing exceptional customer service, we invite you to join our team at GoKite Tours and be a part of creating unforgettable travel experiences for our clients.,

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1.0 - 4.0 years

1 - 3 Lacs

Noida

Work from Office

Exciting Career Opportunity in the Premium Travel Process! Job Objectives Are you an experienced in BPO seeking a fresh challenge? iEnergizer is looking for skilled individuals to join their Premium Travel Process Team! Position Highlights: Location: Noida, Sector 60 Workdays: 5.5-day work week, with rotational shifts ( no night shifts for female employees) Salary: 30k ctc Position: Customer Support Executive Voice process Requirements: Experienced in BPO is mandatory Skills: Proficiency in English Education: Graduates can apply Availability: Immediate joiners preferred How to Apply: Walk-in Interview: Join us in person. Carry a HARD COPY of cv and aadhar card for entry purpose. Don't forget to write '' HR Harsha Jha'' or "Swati Yadav" on cv. Virtual Interview: Send your CV to schedule an online Interview HR Harsha Jha Contact:- " 9220843460" HR Swati Yadav Contact:- "7015404344"

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2.0 - 7.0 years

1 - 4 Lacs

Hyderabad

Work from Office

Responsibilities: * Responsible for sale of Leisure packages, Global Visas, Attractions, Air Tickets, Ground Transportation etc. Coordination with Corporates , B2B Travel agents , suppliers, etc for sales and operations.

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3.0 - 5.0 years

2 - 5 Lacs

Pune

Work from Office

Process: Ticketing Process Experience: 3-5 years in travel domain with mandatory GDS knowledge Shifts: Night Shifts (5 days working & 2 days off) Roles and Responsibilities: 1. Handling ticketing queues 2. Catering to U.S. & U.K. markets 3. Working on GDS-Sabre & Amadeus 4. Should have proper email etiquette 5. Must have Airline contract knowledge 6. Client interaction (B2B) 7. Should have ticketing, exchange & refund knowledge 8. Should know EMD & MCO 9. Excellent communication skills are mandatory

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1.0 - 6.0 years

5 - 6 Lacs

Gurugram

Work from Office

1+ Years of Exp in International Travel process Excellent GDS knowledge with IATA geography in required pre & post booking both knowledge is required good communication skill Need blended exposure Required Candidate profile Any GDS knowledge with excellent team handling skill. NO gap Should have International Travel process experience Graduation is mandatory. Interested can share CV @ 8826979140, 9871856986, 9354352748

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3.0 - 6.0 years

3 - 7 Lacs

Gurugram

Work from Office

SME -Minimum 1 year of team handling exp is required 3 + Years of Exp in International Travel process Excellent GDS knowledge with IATA geography in required pre & post booking both knowledge is required good communication skill Need blended exposure Required Candidate profile Any GDS knowledge with excellent team handling skill. NO gap Should have International Travel process experience Graduation is mandatory. Interested can share CV @ 8826979140, 9871856986, 9354352748

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0.0 - 1.0 years

0 - 1 Lacs

Pune, Lower Parel, Dadar

Work from Office

Key Responsibilities(Air Ticketing): 1. Understand the client requirement, coordinate with them and issue the best airfares 2. Search and compare airfares using GDS systems 3. Book, block, and issue domestic and international air tickets 4. Reconfirm bookings, handle cancellations, reissues, refunds, and itinerary changes 5. Coordinate with airlines for fare rules, flight schedules, and special service requests (SSRs) 6. Assist clients via calls and emails, providing fare options, ticketing support, and travel advice 7. Ensure accuracy in passenger details and ticketing documentation 8. Maintain updated records of all bookings and transactions 9. Work closely with the sales and customer service teams to ensure seamless travel planning. Good knowledge of airline rules, ticketing policies, and global travel norms. Strong communication and client handling skills. Ability to multitask, prioritize work, and meet deadlines in a fast-paced environment. Detail-oriented with strong problem-solving and decision-making skills. A team player who can also take ownership and work independently when needed. Bachelor's degree in Travel & Tourism, Hospitality, Business, or a related field. Communication skill, Product/Service Knowledge, Relationship Building

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5.0 - 7.0 years

6 - 8 Lacs

Pune

Work from Office

Summary of work Environment and Work performed: 5-7 Yrs Experience in Travel, ticketing ,Visa (70% of work will be involved in Travel arrangements), 30% will be Office administration relation works. Candidate should be very good in travel/ visas, International and domestic travel in MMT. Frequent travel to Mumbai office. The Executive Administration is responsible for the matters related to the administration of Sales and Engineering offices of the company across the locations. Managing and maintaining the office infrastructure Managing various contracts related to the offices (Rent contract, housekeeping contract, Security agency contract and other service contracts) Ensuring timely renewal of all such contracts Ensuring competitive rates for all such contracts Ensuring timely payment to all the contractors Managing all travel related requirements (Ticketing/Hotel accommodation/Transport etc) of the Sales and Engineering employees at office locations, especially for Westren region. Managing contracts with Hotels, Airlines and get competitive deals Managing the transport contractors Providing Mobile Phone Sim card/data card to the eligible employees Managing the mobile phone service provider across the office locations Preparing and submitting the monthly MIS Specific Duties: Managing all travel related requirements visitors, overseas customers other location employees Managing and Preparation of visa documentation for employees in related to travelling abroad co-ordinating with embassies in getting visas/ticketing, Travel Insurance/Forex and etc. Managing Administrative Budgeting and cost control measures, Monitoring Budget vs. Variance. Managing Space Matrix, Space utilization, occupancy for Pune and Mumbai offices. Event Management, FOREX & FRRO management. Managing PAN India vendor relations and looking after the logistics & hotel arrangements for internal as well as external clients. Liaisoning with Government Departments for all statutory compliance. Managing Administration billing and Purchase order System for various vendors PAN India basis. Managing printing stationery letter heads/Envelops/ID cards other printing requirements for other offices. Managing & Preparation of visa documentation for Visitors from other overseas offices. Monitoring & Managing Access control systems and CC cameras for Hyderabad location. Maintaining AMC Vendors for EPBEX / Air-condition across PAN INDIA. Skills and abilities: Good Experience in Office Administration & Travel Admin Having experience in vendor management Good interpersonal skills Effective communication skills Positive Attitude & Discipline Self-motivated and innovative Experience: 5-7 yrs of experience in Office administration, back-end operations, travel planning etc Experience in Vendor management, travel bookings, hotel bookings Experience in managing day to day office regular expenses, maintain all required records on office expenses. Essential: - Bachelors of Degree (Any Specialization). Desired: - PG (MBA) is Added Advantage.

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1.0 - 4.0 years

3 - 4 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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2.0 - 7.0 years

3 - 6 Lacs

Noida, New Delhi, Faridabad

Work from Office

Location: Faridabad Experience Required: Minimum 3 years Handle end-to-end airline reservations, ticketing, reissues, exchanges, and refunds Work confidently on GDS systems like Sabre, Amadeus, or Travelport Call FATIMA 9990683423

Posted 5 days ago

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1.0 - 6.0 years

1 - 6 Lacs

Chennai

Work from Office

Communicate effectively with travel agents to understand their requirements and provide appropriate ticketing solutions. Respond to flight and fare inquiries promptly and accurately, ensuring a high level of customer satisfaction. Utilize GDS systems, including Amadeus, Galileo, and Sabre, to search, book, and manage flight reservations. Demonstrate a solid understanding of fare types, contracts, and the ability to read and comprehend fare rules. Assist travel agents with reservation and ticketing queries, resolving issues in a timely and efficient manner. Collaborate with team members to achieve individual and team targets, contributing to a positive and productive work environment. Stay updated with industry trends, airline policies, and regulatory changes that may impact ticketing and reservations. Maintain accurate records of ticketing transactions, interactions with travel agents and other relevant data. Requirements: IATA, Travel & Tourism or equivalent. Ability to multi-task and work independently. Excellent command over English - both written and spoken. Strong organizational skills with a maniacal attention to detail. Good client interfacing and people management skills

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2.0 - 7.0 years

3 - 6 Lacs

Noida, New Delhi, Faridabad

Work from Office

First round telephonic 3+ years exp Process airline reservations, ticketing, reissues ,exchanges, and refunds accurately using GDS platforms (Sabre,Amadeus or travelport) Manage PNR/Fare calculation Call/whtup Ruchika 9650997623 Required Candidate profile Fluent in English (written & verbal)

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3.0 - 5.0 years

4 - 5 Lacs

Faridabad

Work from Office

Need Customer Service / Travel Consultant Skills - GDS , Amadeus , Travelport , Sabre , Must have Excellent Coms Skills Should have min 3 + Years of Relevant Experience Salary upto 55k Night shift Location - Faridabad Call - 9310802205 Hr Shabana

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3.0 - 8.0 years

4 - 7 Lacs

Faridabad, Gurugram

Work from Office

GDS_Travel_Consultant (Sabre/Amadeus/Travelport Expert) USA_Ticketing_Agent Faridabad 6.30PM to 3.30 AM Salary upto 55,000/- Experience minimum 3 years as GDS expert/USA Ticketing Share cv via whatsapp at 8174083320 | Shubh

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1.0 - 5.0 years

2 - 4 Lacs

Faridabad

Work from Office

Manage PNRs, fare calculations, and ensure compliance with airline policies. Process airline reservations, ticketing, reissues, exchanges, and refunds accurately using GDS platforms call 7840005099 Required Candidate profile 2 yrs of hands-on experience in airline reservations, ticketing, and refunds/exchanges.

Posted 6 days ago

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0.0 - 5.0 years

1 - 5 Lacs

Chennai

Work from Office

Fresher/Exp in Tours and Travels Understanding of tourism offerings and options Need to convert lead as customer and Co-ordination Good in Sales Start to end supervision of tour Client retention , Drafting itinerary Call / whats app 9940463566 Kumar

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1.0 - 5.0 years

3 - 7 Lacs

Noida, Gurugram

Work from Office

Job Description of Service Advisor Job Title : Service Advisor Reports to : Team Manager Day-to-day basis responsibilities: To apply, Call HR Israel at 8130339807 Maintain the highest standards of customer service, for both inbound and outbound calls across all markets / functions in order to ensure customer confidence, satisfaction and loyalty. Provide first call resolution for Executive club members, Premium Customers, Preferred Partners by carrying out the role of a technical expert within the team to resolve any queries or issues Responsible to undertake all back office related activities, which includes handling queues, reissues, handling advanced fares and ticketing etc. To provide support during business contingency which may arise including mass disruptions. Responsible for checking and authorizing Automated Ticket Sales reports including reconciliation and related documentation. Ensure audit compliance. To deliver departmental and/or team targets to attain customer service and revenue. To play a leading role in an ongoing programme of process and quality improvement through the implementation of new technology and new working method. To maintain data protection and confidentiality for both staff and customers. Responsible for self-development to ensure own technical and product knowledge is kept up-to-date. Undertake any contact centre related jobs entrusted from time to time. Eligibility: Travel industry/call centre experience preferred Excellent communication skills both oral and written. Strong conflict/objection handling skills Customer Service background preferred Basic knowledge of Advanced fares and ticketing, electronic ticketing and understanding of GDS Flexible with shift working environment

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1.0 - 6.0 years

3 - 7 Lacs

Mohali

Work from Office

Responsibilities: * Manage travel sales using Amadeus software * Provide exceptional customer service * Book international tickets & tour packages * Execute airline processes with efficiency candidate can reach out on shikha@cheapflyingfares.com Food allowance Office cab/shuttle

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4.0 - 6.0 years

3 - 5 Lacs

Gurugram

Work from Office

Job Summary: We are looking for a proactive and experienced Travel Consultant to manage and coordinate travel arrangements including Air, Train, Bus, CAB, and Hotel bookings for both corporate clients and direct customers. The ideal candidate must be capable of handling complex bookings under pressure, managing last-minute changes or cancellations, and ensuring top-notch service delivery even during emergencies. Key Responsibilities: Handle end-to-end travel bookings (Air, Train, Bus, CAB, Hotel Accommodation) for corporate and individual clients. Address urgent travel needs and be available 24x7 for emergency travel support. Manage last-minute changes or cancellations efficiently while ensuring client satisfaction. Ensure best deals are provided while maintaining company policies and customer preferences. Build itineraries and provide cost-effective and convenient travel options. Maintain client travel profiles and manage corporate travel accounts. Coordinate with vendors and service providers for smooth operations. Keep up-to-date with travel regulations, visa policies, and COVID-related restrictions. Ensure timely invoicing, documentation, and reporting. Provide exceptional customer service before, during, and after travel. Key Requirements: Minimum 4 to 5 years of experience in travel consultancy. Hands-on experience in corporate and individual travel bookings. Readiness for minimum 3 years of commitment. Ability to work well under pressure and handle high volumes of requests. Strong knowledge of booking platforms and tools (GDS, airline portals, hotel reservation systems, etc.). Excellent communication, coordination, and negotiation skills. Willingness to work in a 24*7 shift or on-call basis for urgent travel requirements. Problem-solving attitude with the ability to handle critical situations calmly and efficiently. Attention to detail and strong organizational skills.

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2.0 - 5.0 years

3 - 5 Lacs

Noida

Work from Office

Responsibilities • Manage end to end travel plans pan India efficiently and cost-effectively – airlines, trains, transport, and hotels. • Negotiate on best rates through vendors every time there is a travel occurrence. • Communicate with the person travelling regularly to keep them updated on logistics. • Manage emergency changes/cancellations in a professional and calm manner. • Handle all incoming travel requests and the processes that follow after. Requirement – • 4-5 yrs. of relevant experience. • Should have hands on experience with MS- Excel

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2.0 - 4.0 years

4 - 6 Lacs

Gurugram

Work from Office

Roles & Responsibilities -: Monitoring and working on the real-time offline booking queue to ensure a higher conversion rate. Calling customers as per the SOP to share any important information or to collect payment for fare differences. Collaborating with tech and product teams to raise recurring issues and follow up for fixes. Utilizing booking platforms to enter customer information, search for selected flights, reserve seats, issue tickets. Verifying passenger details, flight itineraries and payment information to ensure accuracy. Liaising with flight partners for quicker ticket issuance, addressing customer needs and ensuring a smooth booking process. Skills & Qualifications -: 2-4 years of work experience Working knowledge of partner portals & CRMs. Excellent command over the English language. Must be flexible to wo

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3.0 - 8.0 years

6 - 8 Lacs

Chennai

Work from Office

Company: Sutherland Location: Chennai (Work from Office) Shifts: 24/7 Company Description: Sutherland is seeking an attentive and goal-oriented person to join us as Travel & Transportation professional. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Job Description Making hotel reservations and submitting invoices. Managing visas and organizing paperwork Need to address travel queries raised by associates over phone // email Work in shift timings Managing Trackers working on airline routes proactively Adherence to the company travel policy Good communication skills verbal and written - ENGLISH Well versed in Amadeus// Sabre or other GDS Well versed in Excel sheets Qualification: Minimum Degree / Diploma - Flexible to work in rotating shifts in office. Good at handling calls and should be customer friendly and helpful in nature - Should be good at email communication.

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1.0 - 3.0 years

2 - 4 Lacs

Gurugram

Work from Office

Key Responsibilities: Understand client travel requirements and provide end-to-end travel solutions (flights, hotels, visas, transfers, insurance). Research, plan, and book travel arrangements using GDS (Amadeus or Galileo) and online booking tools. Handle corporate or leisure travel bookings with attention to cost optimization, convenience, and client preferences. Assist in visa documentation and application processes. Maintain up-to-date knowledge of travel trends, airline policies, hotel deals, and destination regulations. Provide prompt responses and resolutions to customer queries or travel-related issues. Coordinate with vendors, airlines, and internal departments for smooth execution of travel services. Ensure compliance with travel policies and approval workflows (especially in corporate travel). Build and maintain strong client relationships, ensuring high levels of satisfaction and retention. Qualifications & Skills: Graduate in any discipline; travel/tourism diploma or certification is a plus. 1-3 years of experience in travel consultancy or agency environment. Working knowledge of GDS (preferred) and online travel portals. Familiarity with visa processing and travel insurance. Excellent communication and customer service skills. Attention to detail, problem-solving ability, and multitasking. Tech-savvy and comfortable using CRM, emails, and travel management tools. Preferred: Experience with corporate clients and understanding of corporate travel policies. Knowledge of self-booking tools (SBTs) and travel expense management platforms.

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1.0 - 6.0 years

3 - 7 Lacs

New Delhi, Faridabad, Gurugram

Work from Office

Job Description: We are looking for a dynamic and experienced Travel Consultant with hands-on knowledge of Amadeus and Sabre GDS systems. The ideal candidate must be well-versed in PNR creation , modifications, cancellations, and fare rules. This is an excellent opportunity for professionals looking to grow in a fast-paced travel environment. Key Responsibilities: Create, modify, and manage PNRs using Amadeus and Sabre Handle international air bookings Resolve customer queries related to reservations, fares, and itinerary changes Manage reissues, cancellations, refunds, and date changes Maintain excellent customer service across all communication channels Ensure compliance with airline and travel policies Work in rotational shifts and follow rotational week-offs schedule Required Skills & Experience: Minimum 1 year of experience in travel domain Mandatory hands-on experience with Amadeus and Sabre GDS Strong understanding of PNR handling and fare construction Excellent communication and problem-solving skills Ability to handle pressure and multitask in a high-volume environment Should be an immediate joiner Interested candidates can share their resumes and connect on [ 9870164627 - Khushboo ]

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Exploring Air Ticketing Jobs in India

The air ticketing job market in India is thriving, with numerous opportunities available for job seekers in this sector. Air ticketing professionals play a crucial role in the travel industry, ensuring smooth and efficient flight bookings for customers. If you are considering a career in air ticketing, here is some valuable information to help you navigate the job market in India.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi
  3. Bangalore
  4. Chennai
  5. Hyderabad

These major cities in India are actively hiring for air ticketing roles, offering a wide range of opportunities for job seekers in this field.

Average Salary Range

The average salary range for air ticketing professionals in India varies based on experience level. Entry-level positions may start at around INR 2-3 lakhs per annum, while experienced professionals can earn upwards of INR 5-6 lakhs per annum.

Career Path

A typical career path in air ticketing may include roles such as Ticketing Executive, Senior Ticketing Agent, Ticketing Manager, and Ticketing Supervisor. With experience and additional certifications, professionals can advance to higher positions within the industry.

Related Skills

In addition to proficiency in air ticketing systems and processes, other skills that are often expected or helpful in this field include:

  • Customer service skills
  • Attention to detail
  • Communication skills
  • Problem-solving abilities

Interview Questions

  • What experience do you have with air ticketing systems? (basic)
  • How do you handle customer complaints regarding flight bookings? (medium)
  • Can you explain the process of issuing a ticket for an international flight? (advanced)
  • How do you ensure accuracy in ticket bookings? (medium)
  • Have you ever dealt with a difficult customer? How did you handle the situation? (medium)
  • What steps do you take to stay updated on airline policies and regulations? (basic)
  • Describe a time when you had to resolve a ticketing error quickly. (medium)
  • How do you prioritize multiple ticketing requests during peak travel seasons? (basic)
  • What do you think are the most important qualities for a successful ticketing professional? (basic)
  • How do you handle last-minute changes to flight bookings? (medium)
  • Explain the difference between a direct and connecting flight. (basic)
  • Can you provide an example of when you had to resolve a billing discrepancy in ticket bookings? (medium)
  • How do you ensure data security and confidentiality in ticketing transactions? (medium)
  • Describe a time when you had to work under pressure to meet a tight deadline for ticket bookings. (medium)
  • What steps do you take to prevent double bookings for the same flight? (basic)
  • How do you handle situations where a customer's preferred flight is not available? (medium)
  • Can you explain the process of issuing e-tickets? (medium)
  • How do you ensure compliance with airline regulations and restrictions in ticket bookings? (basic)
  • What software tools are you familiar with for air ticketing purposes? (basic)
  • Describe a time when you had to handle a booking for a group of travelers. (medium)
  • How do you stay organized when managing multiple ticketing requests simultaneously? (basic)
  • What do you think are the key challenges faced by air ticketing professionals in today's industry? (medium)
  • How do you handle refunds and cancellations for flight bookings? (medium)
  • Can you provide an example of when you had to assist a customer with special requests for their flight booking? (medium)
  • How do you ensure accuracy in fare calculations for different flight routes? (basic)

Closing Remark

As you explore opportunities in the air ticketing job market in India, remember to prepare thoroughly for interviews and showcase your skills and expertise confidently. With the right combination of knowledge and experience, you can build a successful career in this dynamic and rewarding field. Good luck!

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