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1.0 - 5.0 years
1 - 4 Lacs
Pune
Work from Office
The executive's role is to design innovative travel plans. This position not only involves managing all reservations and emails seamlessly but also prioritizes effective communication with guests to ensure their journey is memorable and hassle-free.
Posted 1 month ago
1.0 - 4.0 years
2 - 3 Lacs
Gurugram
Work from Office
Job Summary: - We are looking for dedicated & professional Travel Associates. We are seeking a highly motivated and customer-focused Travel Associate to join our team. This role involves providing exceptional service to customers through various communication channels addressing their Travel-related inquiries. Who we are looking for? Graduates & Undergraduate both can apply Preferably customer service experience minimum 6 months Good Spoken Bengali & English Computer Skills ability/experience using computer applications Typing Speed - 30 WPM Call Handling Etiquette What you would be doing? Handle customer inquiries and resolve issues efficiently. Provide accurate information to customers Process transactions and maintain customer records. Deliver excellent customer service and enhance customer satisfaction. What you will be signing up for? Promising career progression Best in industry compensation Transport facility POC- HR DEVYANSH Carry your CV And Passport size photo. Mention (HR DEVYANSH) on top of resume. Contact: 8527253889(Only WhatsApp- No Calls) Venue- IGT Solutions, Ground floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurugram Road, Dhundahera, Gurugram - 122016, Haryana, Nearest Metro station: Sikanderpur/Guru Dronacharya (Take E-rickshaw to Hanuman Chowk)
Posted 1 month ago
14.0 - 20.0 years
12 - 22 Lacs
Noida
Work from Office
Hiring: Ops & Sr. Ops Managers - Aviation Process Min 11 yrs-18 yrs exp, GDS (Amadeus/Sabre) req, Aviation domain a must Package upto 28 lpa" depends on designation and years of exp" Call on 7042331616 or drop cv on supreet.imaginators@gmail.com
Posted 1 month ago
0.0 - 2.0 years
2 - 4 Lacs
Gurugram
Work from Office
Company Description We are in collaboration with World tickets and have provided exceptional services to our customers since 2014. We have wide network of customers booking flight tickets from USA to India Role Description This is a full-time on-site role for a Travel Consultant located in Gurugram. As a Travel Consultant at Myflyyatra, you will be responsible for assisting customers in making travel arrangements, including booking flights, hotels, and rental cars. You will also provide expert advice to customers to ensure that their travel plans meet their needs and budget, as well as offering solutions to any travel-related issues that may arise. As a Travel Consultant, you will work closely with customers to ensure they have the best possible travel experience. Qualifications Excellent communication and interpersonal skills Comprehensive knowledge of travel industry and destinations Familiarity with travel reservation systems GDS Amadeus and online booking platforms (Must) Bachelor's degree or Diploma Fluency in written and spoken English Passion for travel and a desire to help others experience the joy of travel Position : Sales and Ticketing agent - US Process Shift timings- Night shifts Location : Sector 49 Gurugram We are also hiring fresher with good communication skills and knowledge of GDS and USA geographical knowledge Employment Type Full-time
Posted 1 month ago
8.0 - 13.0 years
15 - 27 Lacs
Noida
Work from Office
Hiring: Ops & Sr. Ops Managers - Aviation Process Min 9-17 yrs exp, GDS (Amadeus/Sabre) req, Aviation domain a must Six Sigma certification preferred Team & Client mgmt | 24/7 shifts | Noida CTC: 15-28 LPA Call Vikas 8527840989 Required Candidate profile Min 14-15 yrs in aviation ops, 7-10 yrs in team & client mgmt GDS (Amadeus/Sabre) expertise, KPI/SLA handling, aviation compliance, customer service skills, flexible for 24/7 rotational shifts.
Posted 1 month ago
1.0 - 6.0 years
4 - 8 Lacs
Noida, New Delhi, Gurugram
Work from Office
Minimum 1 Year Exp In US Travel ppc calls Sales || US Process Voice Process || Excellent Communication skills Salary up to 75k 5 Days Working Both sided cab Call Or drop your cv 08864946771 Ramya Required Candidate profile US Process Exp Only Immediate Joiner No Freshers
Posted 1 month ago
8.0 - 13.0 years
15 - 27 Lacs
Noida
Work from Office
Hiring: Ops & Sr. Ops Managers - Aviation Process Min 6-15 yrs exp, GDS (Amadeus/Sabre) req, Aviation domain a must Six Sigma certification preferred Team & Client mgmt | 24/7 shifts | Noida CTC: 15-28 LPA Call Latika & WhatsApp CV: +91-9810996899 Required Candidate profile Min 14-15 yrs in aviation ops, 7-10 yrs in team & client mgmt GDS (Amadeus/Sabre) expertise, KPI/SLA handling, aviation compliance, customer service skills, flexible for 24/7 rotational shifts.
Posted 1 month ago
2.0 - 7.0 years
3 - 5 Lacs
Pune
Work from Office
Job Profile : Reservation Executive/Travel Consultant Job Location : Pune JOB BRIEF : We are looking for a Travel Counsellor with great enthusiasm for traveling. He will be responsible for promoting and booking traveling arrangements for clients (individuals or businesses). The goal is to enhance satisfaction and acquire an expanding and dedicated clientele. ACCOUNTABILITIES & RESPONSIBILITIES: Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc. Diagnose the clients specifications and wishes and suggest suitable travel packages or services. Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc. Supply travellers with pertinent information and useful travel/holiday material (guides, maps, event programs etc.) Collect deposits and balances. Use promotional techniques and prepare promotional materials to sell itinerary tour packages. Handle unforeseen problems and complaints and determine eligibility for money returns. Attend conferences to maintain familiarity with tourism trends. Create and update electronic records of clients. Maintain relationships with key persons. Keep financial statements and documents. Reach the revenue and profit targets. SKILLS & KNOWLEDGE Educational Qualifications: Diploma/Graduate/Post Graduate/Tourism Graduate Preferred. Preferred candidates who are enthusiastic with good communication skills Functional Skills: Experience within the Tourism Industry. Excellent knowledge of traveling software (computer reservations systems, GDS systems, and e-travel). Exemplary sales skills and customer-oriented approach. Extensive experience in the travel industry and good geographical knowledge. Self-motivated and able to work on own initiative. A confident and mature approach to dealing with people. Good negotiation skills. Please share your updated CV to deva.ranjith@satgurutravel.com or connect @ 7058588974 regarding the walkin Drive
Posted 1 month ago
0.0 - 1.0 years
3 - 4 Lacs
Chennai
Work from Office
We providing MBA in Logistics Degree along with Aviation Job
Posted 1 month ago
1.0 - 4.0 years
3 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
1.0 - 6.0 years
4 - 7 Lacs
Noida, New Delhi, Gurugram
Work from Office
Handling inbound US calls. Car Rental Process ppc calls Having exp in Car Rental Process voice Call Or Whatsapp Ramya - 8864946771 Required Candidate profile 1 years of experience required Car Rental Process Sound knowledge of International Process Knowledge of the PPC travel sales process Immediate joiners . No Freshers. 8864946771 Perks and benefits Unlimited Incentive Both sided cabs
Posted 1 month ago
1.0 - 6.0 years
4 - 5 Lacs
Gurugram
Work from Office
Responsibilities: Manage customer queries via phone, email. Resolve issues promptly with empathy & accuracy 1 year of travel experience is mandate Excellent English required Both Side cabs 2 rotational Offs Unlimited incentives Chance to learn GDS Process flight reservations & cancellations Salary 40 k 5 days, both side cabs Excellent English One day selection contact- 8287605233, 9211722256
Posted 1 month ago
1.0 - 5.0 years
2 - 4 Lacs
Gurugram
Work from Office
* Manage inbound queries related to flight bookings, cancellations, reschedules, and travel-related issues * Provide assistance through chat and voice support * Ensure timely resolution and follow-up of customer concerns Salary - 30k CTC + Inc + OT Required Candidate profile * UG/Graduate with min 6 months of International BPO Exp * Excellent English communication skills * Comfortable with Rotational shift To Apply Contact Vanshika - 8920557308 (Call/Whatsapp) Perks and benefits Over Time Cab facility Retention Bonus of 60k
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Gurugram, Delhi / NCR
Work from Office
[ONLY GRADUATES] INTERNATION CUSTOMER SERVICE -Fresher : (22.5 K In-Hand) -Experience: Up to 32k In-hand -Both sides Cabs -Rotational Shifts (night allowance-200rs) -5 Days working 2 days off -Location - Gurugram SEC 49 -Free Amadeous GDS Training Required Candidate profile -ONLY Candidates with excellent communication skills are selected - okay with day and night shifts (last shift for females ends at 1:30am) -must be open to relocation if not in the hiring zone list
Posted 1 month ago
1.0 - 6.0 years
3 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
6 months of international voice experience Excellent communication skills required. Salary- Upto 50k ctc Plus incentives Experienced candidates. 60k Retention Bonus Required Candidate profile 5 days working Both side cabs Rotational shift Rotational off
Posted 1 month ago
1.0 - 6.0 years
2 - 4 Lacs
Noida
Work from Office
Candidate Eligibility Criteria Education: Graduation & UG with 6 months of customer care Exp. Experience: Minimum 6 months exp in Travel Process Skill Set: B2 level communication Domestic Process Process Type: Blended Voice, Email & Chat Shifts: 24x7 rotational (Candidates must be comfortable with night shifts) Week Offs: Rotational Cab Facility: One-side cab during odd hours (window: 7 PM 6 AM) Process Operating Hours: 8:30 AM to 8:30 PM Salary upto 4.1 LPA Milki Bisht 9151206474 Email id milki.bisht@nlbtech.in
Posted 1 month ago
1.0 - 4.0 years
3 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
0.0 - 6.0 years
1 - 3 Lacs
Kolkata
Work from Office
Responsibilities: Manage international & domestic air tickets via GDS systems Ensure accurate pricing & availability information Provide exceptional customer service throughout booking process
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Gurugram, Delhi / NCR
Work from Office
[ONLY GRADUATES] CUSTOMER SERVICE (voice process) -Fresher : (22.5 K In-Hand) -Experience: Up to 32k In-hand (based on exp in months) -Both sides cabs be in the hiring zone -Rotational Shifts (night allowance) Required Candidate profile -ONLY Candidates with excellent communication skills are selected - okay with day and night shifts (last shift for females ends at 1:30am) -must be open to relocation if not in the hiring zone list
Posted 1 month ago
2.0 - 7.0 years
4 - 6 Lacs
Mumbai
Work from Office
Checking/Supervising overall performance of the team. Conduct Team meetings and discuss evaluation scores, common fatal and share best Practices. Identify common Areas of Improvement and conduct refresher trainings. Required Candidate profile Excellent knowledge of business understanding of Travel Technology (computer reservations systems, GDS systems and e-travel), Amadeus & Galileo mandatory. Candidates ready to relocate can apply.
Posted 1 month ago
0.0 - 4.0 years
2 - 4 Lacs
Jaipur
Work from Office
Interview Coordination Recruiter Contact: Ms.Afreen Manzoor Phone Number: +91-9320613279 Availability: 11:00 AM 5:00 PM About the Role Transcom, a global leader in customer experience solutions, is looking for Customer Support Associates to join our team. This role is ideal for individuals who excel in customer engagement, problem-solving, and technical support for international clients. Job Overview: We are currently hiring for the position of Customer Service Associate Hotel Bookings (US Travel Process) at Transcom, Jaipur . Key Responsibility Areas (KRA): Handling inbound and outbound calls related to hotel bookings and customer inquiries. Assisting customers with reservations, modifications, and cancellations. Providing exceptional customer service and maintaining professionalism at all times. Ensuring customer satisfaction by addressing concerns and resolving issues efficiently. Adhering to process guidelines and achieving assigned performance targets. Maintaining accurate records of customer interactions and transactions. Additional Information: Salary: 35,000 CTC + Upto 8,000 Incentives Work Schedule: 5.5 Days Working (Rotational Shifts & Offs) Cab Facility: 180 per night shift for male employees & one-sided cabs for females during odd hours Eligibility: Any Graduate/Undergraduate with excellent communication skills and a minimum of 6 months of BPO experience
Posted 1 month ago
0.0 - 4.0 years
1 - 2 Lacs
Guwahati
Work from Office
Responsibilities: * Manage travel bookings from start to finish * Provide exceptional customer service at all times * Coordinate air tickets & hotel reservations * Collaborate with tour operators on itineraries
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Noida, Faridabad, Delhi / NCR
Work from Office
Hiring for Travel Process Fresher with GDS exp can apply Fresher 20,000 in hand salary upto 32k in hand Rotational for males Day shifts for females 5.5 days working Noida location Call or whatsapp Imaad @ 91036 13849
Posted 1 month ago
1.0 - 4.0 years
3 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
2.0 - 5.0 years
3 - 4 Lacs
Noida
Work from Office
Role & responsibilities Job Summary: The Travel Desk Coordinator is responsible for managing and coordinating all travel-related services for employees, executives, and guests. This includes flight bookings (domestic and international), hotel reservations, train bookings, visa documentation, insurance, and passport management. The coordinator maintains strong vendor relationships with travel agencies and service providers, ensuring smooth and timely arrangements. This role requires continuous coordination with the leadership team, directors, CEO, managers, employees, and external guests, ensuring seamless travel operations. Key Responsibilities: 1. Flight Bookings: Handle all domestic and international flight bookings, including last-minute arrangements, special requests, and travel itineraries for employees, guests, and management. 2. Hotel and Accommodation Bookings: Coordinate hotel reservations, ensuring comfortable and cost-effective options that align with company policies. 3. Train and Other Transportation: Book train tickets and manage any other transportation needs required for business-related travel. 4. Visa, Passport, and Insurance Management: Facilitate the process for obtaining visas, passports, and travel insurance for employees and guests, ensuring all documentation is complete and compliant. 5. Vendor Management: Establish and maintain good relationships with travel agencies, airlines, hotels, and other service providers, negotiating for better rates, services, and support. 6. Documentation & Record Keeping: Maintain accurate records of all bookings, travel itineraries, invoices, and related documentation. Ensure timely and correct billing processes, including handling invoices and payments. 7. MIS Reporting: Regularly generate and update management information systems (MIS) reports to track bookings, expenses, and travel-related data for company budgeting and cost tracking. 8. Coordination with Stakeholders: Act as the point of contact for all travel-related queries from the CEO, directors, managers, employees, and external guests. Provide timely and efficient solutions to travel issues, ensuring smooth and hassle-free travel experiences. 9. 24/7 Availability: This is a 24/7 role, requiring flexibility in managing urgent or last-minute travel requests and troubleshooting any travel-related issues that may arise at any hour. 10. Travel Policy Adherence: Ensure that all bookings align with company travel policies and guidelines, while striving to provide cost-effective and efficient travel solutions. Preferred candidate profile Education: Bachelors degree or equivalent (preferred) in Hospitality, Travel & Tourism, or a related field. Experience: Minimum of 2 years in travel desk coordination or a similar role, with experience in handling domestic and international travel. Strong Communication Skills: Ability to effectively communicate with executives, employees, and external vendors. Vendor Management: Proven experience in managing relationships with travel agencies and service providers. Attention to Detail: Ability to manage multiple bookings, maintain accurate records, and handle intricate travel itineraries. Problem-Solving Skills: Proficient in resolving travel-related issues in a timely and efficient manner. Technical Skills: Familiarity with travel booking systems, MIS tools, and document management software.
Posted 1 month ago
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