Posted:3 weeks ago|
Platform:
Work from Office
Full Time
Ensure exceptional customer service across all channels (phone, email, chat, social media).
Handle escalated customer issues and complex inquiries.
Identify and address trends in customer complaints and feedback.
Proficiency in using CRM software and other customer service tools.
Proactively identify opportunities to improve the customer experience.
Bachelors degree in a related field preferred.
Excellent analytical and problem-solving skills.
Strong communication and interpersonal skills.
Ability to work in a fast-paced environment and manage multiple priorities.
Strong customer focus and a passion for delivering exceptional customer service.
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