222 Refunds Jobs

Responsibilities: Handle customer interactions through calls and chats, resolve queries, process requests, provide accurate information, and ensure excellent service and satisfaction

1. Job Role & Responsibilities: Handle flight, hotel, and other travel bookings efficiently. Manage ticket issuance, reissuance, cancellations, and refunds. Provide real-time support for urgent ticketing needs. Maintain records of bookings and generate reports as required. Assist in resolving ticketing-related queries and concerns. 2. Qualifications & Experience: Minimum of 2-5 years of experience in ticketing operations. Proficiency in GDS systems (Amadeus, Galileo, Sabre, etc.). Strong knowledge of airline fare rules, ticketing procedures, and refund policies. Ability to handle high-pressure situations and multitask efficiently

International voice experience to handle reservations, ticketing, queries & refunds. Minimum 2 years’ experience in airline reservation/ticketing ,Amadeus knowledge is mandatory. Interested can share you resumes to Aparna 9172726408

Call or WhatsApp ASAP MONICA 9650531029 Clients Hiring for :- BRITISH AIRWAYS International Airline (Captive Unit) hiring Minimum 1year Travel Voice process Experience Role & responsibilities Inbound Voice, Airline Internal Service Process Handling Airline Customer Queries PNR & Ticket & Itinerary Cancelation, Creation, Amendment Preferred candidate profile Excellent Communication* 1 Year Voice or Blended Travel Voice process Experience Mandate Any Education Any Age Any Location within Delhi NCR Immediate Joiner preferred (Notice period can be given) Perks and benefits Monthly salary 30-40% hike on your last withdrawn salary or as per below mentioned one whichever is lesser will be given Experienced = 44000 (INCLUDED VARIABLE) Work From Office Both Way Cab Any 5 Days Working Rotational Shifts & Offs Call or WhatsApp ASAP MONICA 9650531029

Hiring Travel Sales Agent For ppc/meta calls Location-Delhi,Gurugram,Noida Cab+Meal Immediate Joiner required Should Be Target Oriented HRKIRTI@9462279630

International voice experience to handle reservations, ticketing, queries & refunds. Minimum 2 years’ experience in airline reservation/ticketing ,Amadeus knowledge is mandatory. Interested can share you resumes to LAVANYA(9361645614)

Openings for tour and travel company To handle the on-spot issues Check in issue, payment issue, book out etc Handle rate match requests received by the trade partner Handle FIT hotel and transfers queries Required Candidate profile 1-2 yrs Exp in Travel operations preferably Exp in using B2B tools for hotel & ground services bookings. Proficiency in English & Foreign language 9326067380/prajakta@peshr.com

Role & responsibilities - - API integration understanding & drive E2E implementation - Strong analytical skills to carry out route planning, cost benefit analysis - Coordinate for IN-transit Shipments & follow ups with E-Commerce partners - Coordinate with Seller/Buyer for scheduled pickup/Delivery - Escalation handling & dispute resolution. Respond to logistic queries - Bills processing for Logistic partners. - Identifying new logistic vendors for onboarding. - ERP/SAP/CRM understanding - Pickup/Shipments follow-ups - Delivery/Reverse/Refund follow-ups - IT configuration & courier coordination

Sutherland is offering an exciting opportunity for someone with experience in Refunds Ticketing processes, especially for those familiar with GDS tools like Amadeus! Position : Customer Service Associate - Refunds Required Experience : Hands-on experience working with GDS Tools and Amadeus . Salary : Up to 23,000 plus an additional 1,750(Travelling Allowance) Contract Type : 6-month contract with the potential for extension based on business needs and performance. Shift Timings : 7 AM to 4 PM or 4:30 PM to 1:30 AM (Two shifts available). Off Days : Fixed Sunday off and Saturdays off . It sounds like a great opportunity for someone looking to work in a dynamic environment Eligibility : Candidates should be residing within the designated travel boundaries (Sion to Dombivli, Wadala to Panvel) IATA Freshers can also apply HSC / Graduate Passed can apply 0-6 months experience can be considered Pursuing candidates are not eligible Some specified railway stations have a cut off of 1.5 kilometers Panvel, Kalyan and Dadar station Only candidates residing within the designated travel boundaries can apply Why Join Sutherland? Work with a globally recognized company Gain professional experience and enhance your communication skills Access to career growth opportunities Attractive salary package with performance incentives How to Apply : Send your updated CV to vijeta.kamble1@sutherlandglobal.com Contact- HR Vijeta - 7028312315 Take the first step towards an exciting and rewarding career with Sutherland today! Please Note : Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com”

Hiring For Airline process (Travel Consultant) Location : Vikhroli 5 days Working (Rotational Shift) Email Process U.K - BACKOFFICE Salary : 32k to 35k In hand + Incentives 1+ years of experience in International voice / backoffice Process Responsibilities: Assist members with understanding program benefits and consult them on product inquiries Resolve questions and be able to process all travel inquiries Assist members with schedule changes, reinstate cancelled bookings Requirements: 1+ years of experience in Travel Process Excellent communication with fluency in English To fix a slot of Interview Call Kabir 8779897221 If profile is not suitable for you please pass on same to your friends & colleagues. Regards Kabir

Role & responsibilities Hiring for international MNC Voice process Only Should be okay with voice process Graduates freshers with excellent communications are eligible should be okay with rotational shifts and off NOIDA/GURGAON LOCATION UG with 6 months experience will also work salary for freshers starting from 24k in hand Experienced salary can go upto 40k(Depending on Last) Immediate joiners Can share resume on 9220387643

As a Customer Delight Officer at Adorna, you will play a crucial role in ensuring customer satisfaction and building lasting relationships with our valued customers. Adorna is a leading brand in ladies" shapewear, known for its innovative products and commitment to customer delight. Your responsibilities will include addressing customer complaints, identifying the root cause of issues, and providing effective solutions in a timely manner. You will be instrumental in ensuring that customers receive accurate information, assistance with orders, refunds, and exchanges, and stay informed about our latest deals and promotions. To excel in this role, you should possess excellent problem-solving skills, strong communication abilities in both Hindi and English, and a genuine desire to help customers. A graduate degree in any stream is required, while an MBA would be considered a definite plus. We are looking for individuals who are dedicated, sincere, and capable of establishing rapport with customers to deliver exceptional service. Joining our team at Adorna offers you an exciting work environment, the opportunity to work with a high-performing team, and the satisfaction of helping customers achieve delight. You can expect industry-leading remuneration, the pride of contributing to the growth of a rapidly expanding brand, and the chance to work in Meeruta city known for its lower pollution levels, reduced traffic congestion, and cost-effective living expenses. If you are passionate about customer service, enjoy problem-solving, and are eager to be part of a dynamic team, we invite you to consider this rewarding opportunity as a Customer Delight Officer at Adorna.,

WORK FROM OFFICE - Thane Location Experience - For this L.O.B. of , HSC/Graduates with at least 1 year of voice based customer service experience would do Excellent communication required Rounds of interview- HR, Amcat, Writex test, ops Required Candidate profile Writex needs to be completed before ops round with a score of 65 or above/B2 Shifts - 24*7 Week off - 2 rotational week offs Comms level - STRICTLY Cluster 1 or Cluster 2.

WORK FROM OFFICE - Thane Location Experience - For this L.O.B. of , HSC/Graduates with at least 1 year of voice based customer service experience would do Excellent communication required Rounds of interview- HR, Amcat, Writex test, ops Required Candidate profile Writex needs to be completed before ops round with a score of 65 or above/B2 Shifts - 24*7 Week off - 2 rotational week offs Comms level - STRICTLY Cluster 1 or Cluster 2.

GDS process - Experience - HSC/Grads with at least 1 year of extensive GDS knowledge & experience in Amadeus/Sabre (reissuance, refunds, cancellation, partial exchange, schedule change, reservations, rescheduling, partial exchange, etc) Required Candidate profile Rounds of interview- 4 rounds Essay writex score of 60 required before operations round Comms level - STRICTLY Cluster 1 or Cluster 2 (no compromise on quality of comms)

Process: Travel Process Associate Qualification: Graduate *Experience: 1 year in Travel experience Shift: Rotational shift from 9am-9pm any 9 hours shift Any 1 week off Salary: 29000 CTC Location - Malad mumbai DOJ : 30-Immediate

GDS process - Experience - HSC/Grads with at least 1 year of experience in travel processes and GDS knowledge of Amadeus/Sabre Comms skills - Excellent Good Communication skills Rounds of interview- HR, Amcat, Writex test, ops Required Candidate profile Shifts - 24*7 rotational Week off - 2 rotational week offs Comms level - STRICTLY Cluster 1 or Cluster 2 (no compromise on quality of comms) Salary- up to 42k in hand, depending on last drawn salary

WORK FROM OFFICE - Thane Location Experience - For this L.O.B. of , HSC/Graduates with at least 1 year of voice based customer service experience would do Excellent communication required Rounds of interview- HR, Amcat, Writex test, ops Required Candidate profile Writex needs to be completed before ops round with a score of 65 or above/B2 Shifts - 24*7 Week off - 2 rotational week offs Comms level - STRICTLY Cluster 1 or Cluster 2.

GDS process - Experience - HSC/Grads with at least 1 year of extensive GDS knowledge & experience in Amadeus/Sabre (reissuance, refunds, cancellation, partial exchange, schedule change, reservations, rescheduling, partial exchange, etc) Required Candidate profile Rounds of interview- 4 rounds Essay writex score of 60 required before operations round Comms level - STRICTLY Cluster 1 or Cluster 2 (no compromise on quality of comms)

Process: Travel Process Associate Qualification: Graduate *Experience: 1 year in Travel experience Shift: Rotational shift from 9am-9pm any 9 hours shift Any 1 week off Salary: 29000 CTC Location - Malad mumbai DOJ : 30-Immediate

GDS process - Experience - HSC/Grads with at least 1 year of experience in travel processes and GDS knowledge of Amadeus/Sabre Comms skills - Excellent Good Communication skills Rounds of interview- HR, Amcat, Writex test, ops Required Candidate profile Shifts - 24*7 rotational Week off - 2 rotational week offs Comms level - STRICTLY Cluster 1 or Cluster 2 (no compromise on quality of comms) Salary- up to 42k in hand, depending on last drawn salary

WORK FROM OFFICE - Thane Location Experience - For this L.O.B. of , HSC/Graduates with at least 1 year of voice based customer service experience would do Excellent communication required Rounds of interview- HR, Amcat, Writex test, ops Required Candidate profile Writex needs to be completed before ops round with a score of 65 or above/B2 Shifts - 24*7 Week off - 2 rotational week offs Comms level - STRICTLY Cluster 1 or Cluster 2.

WORK FROM OFFICE - Thane Location Experience - For this L.O.B. of , HSC/Graduates with at least 1 year of voice based customer service experience would do Excellent communication required Rounds of interview- HR, Amcat, Writex test, ops Required Candidate profile Writex needs to be completed before ops round with a score of 65 or above/B2 Shifts - 24*7 Week off - 2 rotational week offs Comms level - STRICTLY Cluster 1 or Cluster 2.

GDS process - Experience - HSC/Grads with at least 1 year of extensive GDS knowledge & experience in Amadeus/Sabre (reissuance, refunds, cancellation, partial exchange, schedule change, reservations, rescheduling, partial exchange, etc) Required Candidate profile Rounds of interview- 4 rounds Essay writex score of 60 required before operations round Comms level - STRICTLY Cluster 1 or Cluster 2 (no compromise on quality of comms)

GDS process - Experience - HSC/Grads with at least 1 year of experience in travel processes and GDS knowledge of Amadeus/Sabre Comms skills - Excellent Good Communication skills Rounds of interview- HR, Amcat, Writex test, ops Required Candidate profile Shifts - 24*7 rotational Week off - 2 rotational week offs Comms level - STRICTLY Cluster 1 or Cluster 2 (no compromise on quality of comms) Salary- up to 42k in hand, depending on last drawn salary