Hopper Universal NON-GDS Travel Process // International Process

0 - 5 years

2 - 4 Lacs

thane navi mumbai mumbai (all areas)

Posted:16 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Process: Hopper Universal Non-GDS Travel Process

Location:

About the Role:

Hopper Universal Non-GDS Travel Process

Responsibilities:

  • Manage inbound and outbound calls related to travel bookings and support.
  • Provide accurate information and effective resolutions to customer queries.
  • Maintain communication quality standards and process compliance.
  • Collaborate with the operations team to achieve performance metrics.

Requirements:

  • Prior experience in a

    voice-based BPO

    or customer service process (Non-GDS acceptable).
  • Excellent communication skills

    (Cluster 1 or Cluster 2 level only).
  • Must be located within

    IBU transport boundaries of Thane

    .
  • Education:

    Graduate preferred.
  • Availability:

    Immediate joining only.

Salary & Benefits:

  • Net Take Home:

    35,000 per month

Interview Rounds:

  1. HR Round
  2. AMCAT Test
  3. Essay WriteX Test (Minimum Score: 60)
  4. Operations Round

Shift & Schedule:

  • Shift:

    24x7 Rotational
  • Week Off:

    2 Rotational Week Offs

HR Contact Person:

Mobile (Call or WhatsApp):

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