Transformation -Sr. Manager

We are seeking an experienced Senior Manager for our Finance and Accounting BPO team with expertise in automation project transformation, Six Sigma methodologies, AI technologies, and advanced finance and accounting processes. This role will be key to leading the design and implementation of innovative automation solutions to enhance operational efficiencies, drive process improvements, and optimize financial performance for our clients. The successful candidate will also play a pivotal role in leading a team of professionals to ensure the smooth execution of transformation initiatives, maintaining a high standard of service delivery, and ensuring alignment with business objectives.

Key Responsibilities:

• Automation Project Transformation:

  Lead end-to-end automation projects, from initial scoping and design to implementation and post-implementation support. Utilize technologies such as Robotic Process Automation (RPA), AI, and machine learning to optimize Finance and Accounting processes.

• Process Improvement and Six Sigma:

  Use Six Sigma methodologies (DMAIC, Lean) to assess and improve existing processes, identify inefficiencies, and develop solutions to streamline operations. Lead process improvement initiatives across Finance and Accounting functions for clients.

• AI and Data Analytics Integration:

  Collaborate with IT and data teams to integrate AI-driven tools and analytics into finance operations. Leverage predictive analytics, AI, and other advanced technologies to automate decision-making and improve forecasting accuracy.

• Team Leadership and Management:

  Lead, mentor, and manage a team of finance professionals, guiding them in executing automation initiatives and driving a culture of continuous improvement. Ensure the team adheres to performance standards, timelines, and quality metrics.

• Client Relationship Management:

  Build and maintain strong relationships with clients, understanding their financial needs and challenges. Ensure that automation and process improvement initiatives align with their business objectives and deliver measurable value.

• Stakeholder Communication and Reporting:

  Act as the primary point of contact for internal and external stakeholders regarding automation projects and process improvements. Provide regular progress reports, risk assessments, and updates to senior leadership and clients.

• Financial Reporting and Compliance:

  Oversee financial reporting, budgeting, and forecasting activities. Ensure compliance with regulatory requirements, industry standards, and corporate governance frameworks.

• Innovation and Strategy:

  Continuously assess market trends and emerging technologies in Finance and Accounting to recommend innovative solutions that can improve client service delivery and business performance.

Qualifications:

• Education:

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• Advanced certifications such as CPA, CMA, or ACCA preferred.
• Six Sigma Green Belt or Black Belt certification highly preferred.

• Experience:

• Minimum of 8-10 years of experience in finance and accounting, with at least 4-5 years in a senior managerial role, ideally in a BPO environment.
• Proven experience leading automation projects and transformations in finance and accounting processes.
• Strong background in process improvement using Six Sigma or Lean methodologies.
• Experience with AI-driven solutions, RPA, or other intelligent automation technologies in finance operations.

• Skills and Competencies:

• Strong understanding of financial processes including Accounts Payable, Accounts Receivable, General Ledger, and Financial Reporting.
• Advanced knowledge of automation tools, RPA platforms (e.g., UiPath, Automation Anywhere, Blue Prism), and AI technologies in the finance domain.
• Excellent project management and organizational skills, with the ability to manage multiple projects simultaneously.
• Strong analytical and problem-solving abilities.
• Ability to lead teams in high-pressure environments and drive results.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with clients, stakeholders, and cross-functional teams.

Preferred Skills:

• Experience in finance transformation initiatives in large, complex BPO environments.
• Knowledge of ERP systems (SAP, Oracle, etc.) and cloud-based financial tools.
• Proficiency in data visualization tools such as Power BI, Tableau, or similar.
• Familiarity with financial forecasting models and budgeting systems