Training Associate - Level III - Service

Description

Key Responsibilities

• Design and develop instructional materials including guides, presentations, tests, and job aids.
• Conduct needs, audience, and task analyses to inform training solutions.
• Research and evaluate external training programs and vendors.
• Plan and administer instructor-led and e-learning sessions, including logistics and communication.
• Maintain training records and track individual/group progress using standard tools.
• Implement evaluation plans and prepare reports to assess training effectiveness.
• Support expense tracking and reporting related to training activities.
• Collaborate with OEM stakeholders and internal teams to align training with operational needs.
• Provide mentorship and guidance to junior colleagues.
• Ensure compliance with internal policies and export control regulations.
  

Responsibilities

Qualifications

• Diploma or Degree in Electronic, Mechatronic, or Mechanical Engineering .
• High school diploma or equivalent experience required.
• Certifications in instructional design or training delivery are a plus.
• Awareness of export control or sanctions regulations may be required.
  

Core Competencies

• Action Oriented: Tackles challenges with urgency and enthusiasm.
• Balances Stakeholders: Manages diverse stakeholder needs effectively.
• Communicates Effectively: Tailors communication to audience needs.
• Demonstrates Self-Awareness: Reflects on feedback for personal growth.
• Global Perspective: Applies a broad lens to problem-solving.
• Interpersonal Savvy: Builds rapport with diverse groups.
• Optimizes Work Processes: Focuses on efficiency and continuous improvement.
• Resourcefulness: Uses resources wisely and creatively.
• Values Differences: Embraces diverse perspectives and cultures.
  

Technical Competencies

• Instructional Design & Effectiveness: Applies Cummins methodologies to create impactful learning experiences.
• Training Delivery: Engages learners and adapts to varied needs.
• Data Analytics: Uses data to drive decisions and improve training outcomes.
• Human Resources Data Management: Ensures accuracy and compliance in training records.
  

Qualifications

Skills and Experience

• 7–10 years of experience in electronic engine/ATS service, diagnostics, and troubleshooting.
• Strong understanding of electrical and electronic fundamentals.
• Proficiency in Cummins tools: Quick Serve, Insite, Guidanz.
• Ability to read and interpret wiring diagrams.
• Experience with vehicle integration and operations.
• Strong communication and presentation skills.
• Creative mindset for developing simplified training content.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Familiarity with PR/PO/GRN processes and expense tracking.
• Strong networking skills with OEM stakeholders.
• Awareness of computer programming languages and coding (added advantage).