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Job Type

Full Time

Job Description

Job Summary

The candidate will be responsible for testing mission-critical BSS/OSS applications, APIs, workflows, and cloud-integrated services for functional accuracy, performance efficiency, and regulatory compliance.

Key Responsibilities

  • Design, develop, and execute detailed test cases, test plans, and test scripts for telecom & cloud platforms (e.g., feasibility, billing systems, provisioning, order management, product catalog, charging engines, etc.).
  • Conduct functional, integration, system, regression, and user acceptance testing for new features and product releases.
  • Validate service provisioning flows across BSS/OSS layers, including API calls, orchestration logic, and fulfillment outcomes.
  • Perform API testing using tools.
  • Verify cloud-native service components for deployment correctness and runtime behavior.
  • Detect, document, and report defects using defect management tools like JIRA etc.
  • Collaborate with product owners, developers, and DevOps teams to troubleshoot and resolve defects early in the lifecycle.
  • Participate in test automation initiatives using tools like Selenium, Robot Framework or custom frameworks as applicable.
  • Ensure adherence to QA processes, compliance requirements, and security guidelines (especially for customer data).
  • Support release readiness through smoke tests, go/no-go validations, and defect triaging.

Required Skills & Experience

  • 7+ years of experience in Quality Assurance, preferably in telecom (B2B services, postpaid systems, etc.) or cloud-based platforms.
  • Strong understanding of BSS/OSS ecosystems, including CRM, billing, charging, mediation, product catalog, and order orchestration.
  • Proficient in test case design techniques, defect lifecycle, and traceability mapping.
  • Experience in cloud platforms (AWS, Azure, GCP) and CI/CD pipelines is desirable.
  • Hands-on experience in SQL, scripting (Shell/Python), and test automation tools.
  • Strong communication, documentation, and analytical skills.
  • Exposure to agile methodologies (Scrum/Kanban/SAFe).

Preferred Qualifications

  • Bachelor’s degree in Engineering, Computer Science, or a related field.
  • ISTQB / CSTE or other QA certifications.
  • Experience in telecom protocols or network validation is a plus.

About Us

Transforming Businesses through Digitalization

Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the country’s leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, cloud, security, IoT, and marketing solutions, TTBS offers the largest portfolio of ICT services for businesses in India. With an unwavering focus on customer-centricity and innovation, TTBS continues to garner recognition from customers and peers alike.

Our People Shape Our Journey Ahead

We are India’s leading enabler of digital connectivity and technology solutions for businesses - a feat possible only because we are fueled by the dedication and passion of our people. We welcome the finest talent and believe in nurturing and mentoring them to rise into leadership roles, while standing tall on our ethics and values.

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