Posted:18 hours ago| Platform: Shine logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Description

We are looking for a motivated and enthusiastic Telecaller to join our team. The ideal candidate will be responsible for reaching out to potential customers, promoting our products and services, and generating leads. This is an excellent opportunity for individuals looking to start their career in sales and customer service.

 

Responsibilities

  • Make outbound calls to potential customers to promote products or services.
  • Answer incoming calls and provide information about products and services.
  • Maintain accurate records of customer interactions and sales activities.
  • Follow up on leads and schedule appointments for the sales team.
  • Provide excellent customer service and resolve any issues or complaints.
  • Achieve daily and monthly call targets.

 

Skills and Qualifications

  • Strong verbal communication skills in English and Hindi (additional languages are a plus).
  • Basic knowledge of telemarketing principles and techniques.
  • Proficient in using computers and CRM software.
  • Ability to handle rejection and maintain a positive attitude.
  • Good listening skills and the ability to understand customer needs.
  • Strong organizational skills and attention to detail.

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