Posted:7 hours ago| Platform: Linkedin logo

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On-site

Job Type

Full Time

Job Description

Company Description

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Role Description

This is a full-time, on-site role in Kolkata for the position of Telecaller. The Telecaller will be responsible for interacting with clients or customers over the phone, addressing their inquiries, providing product or service information, and converting leads into potential opportunities. The role includes maintaining accurate customer records, following up on calls for feedback, and achieving daily, weekly, or monthly call targets.

Qualifications

  • Strong communication and interpersonal skills, including the ability to build rapport over the phone
  • Basic computer and data entry skills for maintaining and updating customer records
  • Ability to manage time effectively and meet performance targets
  • Customer-focused approach and problem-solving abilities
  • Familiarity with telecalling or sales processes is favorable
  • Fluency in English and relevant local languages preferred
  • High school diploma or equivalent; a higher degree is a plus

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