Telecaller

Position: Telecaller
Department: Sales Support
Location: Noida
Employment Type: Full-time
Experience: 0–3 years (Freshers can apply)

About the Role

We are looking for a motivated and customer-focused Telecaller to join our team. The role involves making outbound calls, answering inbound queries, generating leads, and maintaining customer relationships to support business growth.

Key Responsibilities

• Make outbound calls to prospective customers and explain products/services.
• Handle inbound calls, resolve queries, and provide accurate information.
• Generate leads and follow up with existing prospects.
• Maintain a database of customer information and update CRM records.
• Achieve daily/weekly call and conversion targets.
• Build and maintain positive relationships with customers.
• Understand customer needs and provide suitable solutions.
• Report customer feedback, issues, and trends to the supervisor.
• Follow communication scripts and company guidelines.

Required Skills & Qualifications

• Minimum graduate preferred.
• Excellent verbal communication skills in [languages required: English/Hindi/Regional].
• Good listening and interpersonal skills.
• Basic computer knowledge (MS Office, CRM tools preferred).
• Ability to handle rejection and stay motivated.
• Strong convincing and negotiation skills.
• Prior telecalling or customer service experience is an advantage

Whatsapp: 8929078188

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance

Work Location: In person