Technical Writer

Valcare Systems

1 years

0 Lacs

ahmedabad gujarat india

Posted:13 hours ago| Platform:

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Skills Required

api onboarding development documentation ui ux marketing content branding compliance writing saas software esignature crm workflow automation .net stack confluence notion communication html git analytics

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:-

Create and maintain
product documentation
, including user guides, API references, FAQs, release notes, and onboarding content.
Draft and update
knowledge base articles
for SignBulb’s web app, integrations, and APIs.
Collaborate with development and QA teams to understand new features, workflows, and system behaviors.
Write clear and concise
technical articles, tutorials, and helpdesk documentation
for customers and internal teams.
Manage versioned documentation aligned with product releases.
Contribute to
UI/UX content
– in-app tooltips, onboarding messages, error text, and contextual help.
Work with marketing to create
product walkthroughs, explainer content, and feature announcement notes.
Ensure all content aligns with SignBulb’s tone, branding, and compliance standards.

Required Skills & Qualifications:-

Bachelor’s degree in English, Communications, Computer Science, or a related field.
1+ years of experience writing for SaaS or enterprise software (experience with eSignature, CRM, or workflow automation tools preferred).
Strong understanding of
APIs, .NET stack, RESTful services, and web application architecture.
Proficiency in using tools such as
Confluence, Notion, GitBook, or MadCap Flare
.
Excellent written and verbal communication skills.
Familiarity with
HTML/Markdown
, version control systems (Git), and product analytics tools.
Ability to work cross-functionally with distributed teams and manage multiple projects simultaneously.

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