Technical Writer

As a Technical Writer, your role involves producing high-quality documentation that contributes to the success of the products. You will collaborate with internal teams to understand product requirements, create user-friendly documentation, and maintain information architecture. Your responsibilities include: - Working closely with internal teams to understand the product and documentation needs - Producing high-quality documentation that meets standards and is tailored to the audience - Writing user-friendly interface text, online help, and developer guides - Creating tutorials for end-users - Analyzing content for reuse and single-sourcing opportunities - Establishing and managing the information architecture To excel in this role, you should have: - Proven experience in technical writing for software documentation - Ability to simplify complex technical concepts into understandable text and visuals - Excellent written English skills - Strong knowledge of Microsoft Office - Basic understanding of SDLC and software development - A degree in Computer Science, Engineering, or equivalent is preferred --- As a Social Media Manager, you will oversee our social media accounts, creating original content, managing posts, and engaging with followers to maintain our company image and meet marketing goals. Your duties include: - Researching current trends and audience preferences - Developing and implementing a social media strategy aligned with business objectives - Setting specific goals and reporting on ROI - Managing social media business pages - Generating and sharing engaging content daily - Monitoring SEO and web traffic metrics - Collaborating with marketing, sales, and customer service teams for brand consistency - Interacting with followers, addressing queries promptly, and monitoring reviews - Overseeing social media account designs - Introducing new features to enhance brand awareness To succeed in this role, you should possess: - Excellent communication skills - Proficiency in graphic design tools like Adobe Photoshop, Illustrator, Canva - Experience in video creation, scripting, editing, and publication - Previous work experience as a Social Media Manager - Content management expertise - Strong copywriting skills - Creativity in delivering textual, visual, and video content - Knowledge of SEO, keyword research, and Google Analytics - Familiarity with online marketing channels and web design - Analytical and multitasking abilities ---,