6 Online Help Jobs

As a Sr. Technical Documentation Specialist at HoloPundits, you will play a crucial role in enhancing our immersive products and solutions by creating high-quality user manuals and documentation. Your primary responsibility will be to collaborate with internal teams to gain a deep understanding of our products and their documentation needs. You will then leverage your expertise to produce documentation that adheres to relevant standards and is tailored to the intended audience. In this dynamic role, you will be tasked with writing user-friendly interface text, online help guides, and developer documentation. Additionally, you will have the opportunity to create informative video tutorials to assist end-users in utilizing a variety of applications. Your role will also involve analyzing existing content for potential reuse and optimizing the information architecture for improved accessibility. To excel in this position, you must possess at least 4 years of experience in devising and creating informational documents, particularly in a customer-facing product line within a Product Company. Your background in technical writing for software documentation, coupled with the ability to simplify complex technical concepts into easily understandable content, will be essential. Excellent written communication skills in English, familiarity with Microsoft Office tools, and a basic understanding of the software development life cycle (SDLC) are also key requirements for this role. If you are a proactive and detail-oriented professional looking to contribute to a rapidly growing company, this opportunity at HoloPundits in Chennai could be the perfect fit for you. The role offers flexibility in work timing, with the standard hours being from 11 AM to 8 PM. Join us in our mission to deliver immersive solutions that drive positive outcomes for our diverse range of clients across various industries. For more information about HoloPundits and our innovative products and solutions, please visit our website at https://www.holopundits.com/. We look forward to welcoming a skilled Technical Documentation Specialist to our team to help shape the future of immersive technology.,

As a Business Development Leader at our rapidly growing global organization, you will have the opportunity to work with leading financial institutions across 15 countries, addressing the significant challenge of financial fraud amounting to $4 trillion globally. Your role will involve driving business expansion and revenue growth through result-oriented leadership. Join a dynamic and innovative team dedicated to solving intricate problems within the User Experience Journey for a Financial Crime Management Space, particularly focusing on Fraud and AML. Collaborate with internal teams to gain a deep understanding of our products and their documentation requirements. Your responsibilities will include producing high-quality documentation that aligns with relevant standards and is tailored to the intended audience. You will craft user-friendly text for interfaces, online help resources, and developer guides, as well as develop tutorials to assist end-users in navigating various applications. Additionally, you will evaluate existing and potential content to identify opportunities for reuse and streamline information architecture. To excel in this role, you should possess at least 3 years of experience in creating informational documents from a product perspective and a track record of serving as a documentation expert for Customer Facing Product Lines in reputable Product Companies. Technical writing proficiency in software documentation, the ability to simplify complex technical concepts for diverse audiences, and exceptional written communication skills in English are essential. Familiarity with Microsoft Office, basic understanding of SDLC, and software development processes will be advantageous. Ideally, you hold a degree in Communication, MA or BA in a design-related field, or possess equivalent experience. Relevant professional experience will be prioritized over educational qualifications. Our organization, CustomerXPs, is recognized as a Category Leader in Financial Crime Risk Management Systems for Enterprise Fraud and has received accolades such as Best Fraud Detection Product by Risk.net. We leverage AI to transform real-time, cross-channel banking Enterprise Fraud Management, with our flagship product Clari5 processing billions of transactions, securing millions of accounts, and trusted by Tier 1 banking customers worldwide. If you are a motivated and skilled professional seeking a challenging opportunity to contribute to our innovative solutions and global impact, we invite you to apply for the Business Development Leader position and be part of our mission to combat financial crime effectively.,

Job Description: We are looking for a talented and detail-oriented Content and Technical Writer to create clear, concise, and engaging documentation, user guides, manuals, online help content, and marketing collateral. The ideal candidate will have a flair for writing and the ability to translate complex technical concepts into user-friendly content. Roles & Responsibilities: Develop and maintain high-quality technical documentation such as user manuals, API guides, FAQs, and process documentation. Create engaging content for blogs, whitepapers, case studies, presentations, and internal knowledge bases. Work closely with software developers, QA engineers, product managers, and support teams to gather information. Edit, proofread, and format content to align with company standards and tone. Organize and structure content for maximum usability. Update existing documentation to reflect product enhancements or changes. Ensure consistency in terminology, formatting, and brand voice across all content. Requirements: Bachelors/Masters degree in English, Mass Communication, Technical Writing, or a related field. 26 years of experience in technical/content writing in a software/IT environment. Excellent command of English (both written and verbal). Experience working with documentation tools like MS Word , Google Docs , MadCap Flare , Markdown , or Adobe FrameMaker . Familiarity with software development processes and Agile methodologies. Ability to write for different audiences technical and non-technical. Strong attention to detail, organization, and project management skills. To Apply: Please Walk-in Directly (Monday to Saturday, 9 AM to 6 PM) Free Job Placement Assistance White Horse Manpower Get placed in Fortune 500 companies. Address: #12, Office 156, 3rd Floor, Jumma Masjid Golden Complex, Jumma Masjid Road, Bangalore 560051 Contact Numbers: 9632024646 - 8550878550

• Familiar with the use of graphic tools such as SNAGIT • Good working knowledge of Microsoft Word, Excel, and PowerPoint • Experience in using documentation tools like RoboHelp • Experience in developing HTML-based context-sensitive help Required Candidate profile • Write and update content for technical documents such as: Installation Guide User Guide Administrator Guide Release Notes Online Help Tutorials • Experience in MS Style Guide

• Familiar with the use of graphic tools such as SNAGIT • Good working knowledge of Microsoft Word, Excel, and PowerPoint • Experience in using documentation tools like RoboHelp • Experience in developing HTML-based context-sensitive help Required Candidate profile • Write and update content for technical documents such as: Installation Guide User Guide Administrator Guide Release Notes Online Help Tutorials • Experience in MS Style Guide

• Familiar with the use of graphic tools such as SNAGIT • Good working knowledge of Microsoft Word, Excel, and PowerPoint • Experience in using documentation tools like RoboHelp • Experience in developing HTML-based context-sensitive help Required Candidate profile • Write and update content for technical documents such as: Installation Guide User Guide Administrator Guide Release Notes Online Help Tutorials • Experience in MS Style Guide