Technical Program Manager II - Artificial Intelligence / Data Science

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Introduction to team:
Our Supply and Market Place division is sourcing the best possible inventory and content from our partners, generating the best prices and customer experience, and ensuring our supply is transacted fairly across our marketplace. This division builds innovative products, services, and tools to deliver high-quality experiences for partners and travellers both. The goal of Supply Coaching Foundation org is to delight partners by connecting them to the right travellers. We’ll do that by building an adaptive experience that provides data and ML driven opportunities to our partners to help them grow their business. As part of Scout team, we compute, organize and stream in real time and batch the recommended actions for EG's supply partners with the ultimate goal of maximizing the returns for their time investment on Expedia Marketplace. Plus, we also track partners' reactions to these recommendations to continuously learn & evolve. We are looking for a multifaceted and analytical Program Manager to coordinate a team of Machine Learning Engineers and Data/ML Scientists using agile methodologies. You will deliver Machine Learning solutions to help our customers find and book the best travel for their needs and our partners compete effectively. What you’ll do:

• You will participate in the software development lifecycle and how various agile engineering practices can be used (e.g., in planning, requirements analysis, design, coding, unit testing, acceptance testing).
• You will lead and mentor others through agile ceremonies.
• You will develop project schedules, define timeframes, budget routes, and prioritize tasks to achieve project milestones and deliver intended objectives within the agreed timeframes and ensuring that requirements are completed. In addition, you will identify the types of resources required to support a project, and make recommendations for specific people, technology, partners etc.
• You will lead proactive risk management, working with the team to anticipate new risks and mitigation planning.
• You will be involved in different stages of the product development lifecycle from idea generation to bringing a product to market by supporting the different phases and improving product performance.
• You will identify opportunities to re-use patterns and apply them to systems to add value or simplify.
• You will think holistically to identify opportunities around policies/processes to increase efficiency across organizational boundaries.
• You will gain stakeholder trust by effectively addressing their concerns to further long-term interests.
• You will help customers explore and understand their wider business challenges in the context of the project/program.
• You will create clear, concise and organized communication materials (e.g., policies & procedures, guidelines, presentations, messages).
• You will assess bottlenecks in work processes within teams to streamline and simplify workflow.
• You will foster a team environment where members are comfortable critiquing and suggesting changes to improve processes.

Who you are:

• Experience coordinating software development teams using agile methodologies (e.g., Scrum/Kanban).
• Experience and competency with project management, identifying and handling risks, tracking dependencies, and communicating overall project status.
• Demonstrates an understanding of technical functional information (e.g., data/metrics, user flows, system designs and workflows) and is able to accurately answer relevant questions.
• Proactively contributes to cross team collaboration ensuring the best available information is included in analysis and shares findings with peers and leaders.
• Experience building clear, concise, and well-structured functional material (e.g., reports, guidelines, presentations, messages) and recommends improvements to existing material.
• Experience tailoring communications (content focus, style, format, etc.) for different audiences as appropriate. Ability to clearly present complex technical information to technical and non-technical customers, partners, and stakeholders.
• Actively seeks diverse feedback on work and anticipates feedback to address it proactively.
• Exhibits knowledge of the organization's processes, objectives, and challenges and their impact on the business.
• Familiarity with tools like JIRA, Confluence, Miro, Trello.

Preferred Qualifications:

• Master’s degree or equivalent in Computer Science, Engineering, Data Science, Mathematics, or a related field.
• You have related 3+ years of experience if Bachelors, 2+ if Masters.
• Experience as Data Scientist or Software Engineer.
• Familiarity with data science and cloud computing technologies, such as AWS, Apache Spark and TensorFlow.
• Familiarity with both traditional ML and Gen-AI algorithms and tools.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.