Technical Delivery Manager

Important Note (Please Read Before Applying)

Do NOT apply if:

• You have

  less than 7 years

  of experience in IAM/Data Security
• You lack hands-on experience with

  SailPoint

  or

  CyberArk

• You are not comfortable working in a

  hybrid

  model
• You are not experienced in

  team leadership

  or

  stakeholder management

Apply ONLY if you meet ALL the mandatory criteria above. Irrelevant or incomplete applications will not be processed.

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About the Company

Our client is a trusted global innovator of IT and business services, present in 50+ countries. They specialize in digital & IT modernization, consulting, managed services, and industry-specific solutions. With a commitment to long-term success, they empower clients and society to move confidently into the digital future.

Job Summary:

We are seeking an experienced Technical Delivery Manager to lead our Identity and Access Management (IAM) Operations, Application Onboarding, and Data Security teams. The ideal candidate will be responsible for overseeing day to day support for IAM solutions, ensuring high quality service delivery, and maintaining compliance with security standards. This role requires a strong focus on team leadership, technical oversight, and stakeholder management.

Responsibilities:

• Team Leadership: Manage IAM and Data Security teams by setting clear goals, tracking performance, and fostering skills development.
• Technical Oversight: Coordinate operations for IAM tools, ensuring effective management of SailPoint, Ping, CyberArk, and MFA solutions.
• Stakeholder Management: Engage with clients to ensure transparency, address escalations, and fulfill service commitments.
• Process Optimization: Implement best practices, automate processes, and enforce ITIL4 standards to enhance service efficiency.
• Risk & Compliance: Lead security assessments, ensure Regulatory Compliances (PCI DSS, GDPR, SOX), and oversee IS Audits in collaboration with the Data Security team.

Mandatory Skills:

• Proven expertise in Data Security and IAM tools (SailPoint, CyberArk).
• Strong Project Management skills with a focus on ITIL4 practices.
• Excellent communication and Stakeholder Management abilities.

Preferred Skills

• Familiarity with scripting languages (e.g., Python, Powershell Scripting).
• Experience with ITSM tools (ServiceNow, JIRA).
• Knowledge of Zero Trust principles and Incident Management strategies.

Qualifications:

• Education: Bachelor‿s degree in Computer Science or a related field.
• Certifications: CISSP, CISM, or PMP certifications are preferred.
• Experience: 7 10 years of relevant experience in IAM and Data Security.