Skills: AWS EC2, AWS Lambda, AWS S3, Kubernetes, Docker, Terraform, CloudFormation, Python scripting, Responsibilities (includes All Tasks) Cloud Operations & Management Design, implement, and manage enterprise AWS infrastructure focusing on high availability Develop and maintain infrastructure standards and best practices documentation Implement comprehensive monitoring solutions with proactive alerting Design and implement backup and disaster recovery solutions with proven RPO/RTO Manage capacity planning and resource optimization across multiple environments Handle security implementations including compliance requirements (ISO, SOC, PCI as applicable) Provide L3 technical support for production issues Manage cloud costs and implement optimization strategies Build and maintain infrastructure automation solutions Participate in 24x7 on-call support rotation Migration & Transformation Conduct detailed infrastructure and application assessment for migration planning Create and execute migration strategies for different types of workloads Handle complex database migrations with minimal downtime Implement and manage hybrid cloud connectivity Ensure application dependency mapping and migration Execute staged migrations with proper testing and validation Manage stakeholder communication during migration events Create and maintain migration runbooks and documentation Provide post-migration support and optimization Handle data synchronization and cutover planning DevOps Implementation Build and maintain CI/CD pipelines for application deployments Implement Infrastructure as Code practices using industry-standard tools Create automated solutions for routine operational tasks Manage container orchestration platforms for microservices Implement comprehensive logging and monitoring solutions Automate security and compliance checks Support development teams with deployment automation Maintain deployment documentation and runbooks Azure Knowledge Requirements Good Understanding of Azure infrastructure services (Compute, Storage, Network) Familiarity with Azure migration tools and methodologies Experience in hybrid cloud scenarios between AWS and Azure Understanding of Azure monitoring and management tools Knowledge of Azure identity and access management Technical Skills /Competencies MANDATORY AWS Core Services Expertise Compute & Containers Amazon EC2 (deep expertise in instance types, AMIs, user data)Auto Scaling Groups and Launch TemplatesAWS Lambda for automation and serverless operationsEC2 Image Builder for AMI managementAWS Systems Manager for instance management Storage Amazon S3 (including lifecycle policies, replication)Amazon EBS (including snapshots, encryption)Amazon EFS and FSxAWS Storage GatewayAWS Backup Networking Amazon VPC (including subnetting, routing, security groups)Transit Gateway and VPC peeringRoute 53 (including health checks, routing policies)AWS Direct Connect and Site-to-Site VPNApplication and Network Load BalancersAWS Global Accelerator Database Amazon RDS (including Multi-AZ, Read Replicas)Amazon AuroraDynamoDBElastiCacheDatabase Migration Service (DMS) Security & Identity AWS IAM (roles, policies, permissions boundaries)AWS Organizations and Control TowerAWS Security Hub and GuardDutyAWS KMS and CloudHSMAWS WAF and ShieldAWS Certificate Manager Monitoring & Management Amazon CloudWatch (metrics, logs, events)AWS CloudTrailAWS ConfigAWS Systems ManagerAWS Service CatalogAWS Control Tower Migration Tools Proficiency AWS Application Migration Service (MGN)AWS Database Migration Service (DMS)AWS Server Migration Service (SMS)AWS Application Discovery ServiceAWS Migration HubAWS Schema Conversion Tool (SCT)CloudEndure Migration Automation & DevOps Infrastructure as Code using CloudFormation and TerraformAWS CLI and SDK proficiencyPython scripting for AWS automationPowerShell scripting for Windows workloadsGit for version controlJenkins/AWS CodePipeline experience CI/CD & Automation AWS CodePipelineAWS CodeBuildAWS CodeDeployAWS CodeArtifactJenkinsGitHub ActionsGitLab CI/CDTerraform and AWS CDKAnsibleChef/Puppet Containerization & Orchestration Docker and container conceptsAmazon Elastic Container Service (ECS)Amazon Elastic Kubernetes Service (EKS)AWS FargateAmazon Elastic Container Registry (ECR)Kubernetes administrationContainer security and best practicesService mesh (AWS App Mesh) OPTIONAL Strong problem-solving abilitiesExcellent documentation skillsGood communication in EnglishTime management capabilitiesAbility to work independentlyQuick learning aptitudeAnalytical mindset Soft Skills MANDATORY Large-scale cloud migration projects Production environment management Cost optimization initiatives Security and compliance implementation Infrastructure automation projects High availability architecture design Database migration and management DevOps transformation initiatives

Skills: Veeam Backup & Replication, Commvault, NetBackup, EMC Networker, Dell EMC, HPE -3PAR, Storage Area Network (SAN), Backup Solutions, Responsibilities (includes All Tasks) Manage and maintain backup systems using Commvault and Networker.Implement, monitor, and optimize backup processes to ensure data integrity and recovery readiness.Conduct regular backups, restore testing, and disaster recovery planning.Design, implement, and manage storage solutions using EMC storage systems.Perform capacity planning, performance tuning, and system upgrades for storage environments.Proficient in working Experience storage (SAN/NAS) and SAN switches, LUN Provision, and reporting (DELL EMC Unity, Dell EMC Data Domain, HPE-3PAR,)Experience in Virtualization technologies mainly in to VMware and HCI platforms like Dell VxRail, VCF, SRM, vRealize Suite, Workspace ONE/Air watch MDM including hands-on implementation.Manage and maintain VMware Horizon, Active Directory and Exchange environments.Oversee and troubleshoot issues with VMware AirWatch and ManageEngine components like ADManager, ADSelf Service etc.Document backup and storage processes, system configurations, and recovery procedures.Ensure adherence to organizational policies, security standards, and compliance requirements.Work closely with IT, network, and application teams to ensure seamless integration of backup and storage solutions.Provide technical support and training to team members and end-users as needed.Experience in Planning, conducting, and supporting ESXi version upgrades and migrations from legacy system to latest version.In-depth capability and understanding of Datacenter and Virtualization technologies and their application.Experience in analyzing Client infrastructure to ensure that the infrastructure is ready for the Datacenter and Virtualization. Technical Skills /Competencies MANDATORY Experience in backup technologies Commvault, EMC Networker, Veeam, etc.Experience storage (SAN/NAS) and SAN switches, LUN Provision (DELL EMC Unity, Dell EMC Data Domain, HPE-3PAR)Experience in VDI platform like VMware HorizonExperience in Active Directory & Microsoft ExchangeStrong understanding of ITIL Processes Soft Skills MANDATORY Good Communication Problem Solving Flexibility Dedicated

We are seeking a highly skilled and experienced Windows Admin L3 professional to join our team. The ideal candidate will be responsible for the advanced management, troubleshooting, and support of Windows-based systems. This role demands expertise in Server Administration , Patch Management , Vulnerability Management , Active Directory , Backup , and Storage Management . Candidates with additional knowledge of Microsoft 365 (M365) , Intune , and Linux environments will have a competitive edge. Key Responsibilities: Windows Server Administration : Manage and support Windows server environments at an advanced level. Provide Level 3 troubleshooting and resolution for complex system issues. Patching and Updates : Plan, implement, and manage patching activities using tools like ManageEngine or SCCM . Ensure compliance with security standards and operational policies. Active Directory (AD) : Administer, optimize, and troubleshoot Active Directory (AD) and Group Policy Objects (GPO) . Maintain security and best practices for AD management. Backup and Disaster Recovery : Manage backup and disaster recovery processes using Veeam solutions. Safeguard data integrity and availability through robust disaster recovery procedures. System Monitoring and Optimization : Proactively monitor system performance, identify issues, and implement enhancements. Handle critical incidents swiftly to minimize downtime. Documentation and Reporting : Maintain comprehensive documentation for system configurations, processes, and updates. Generate detailed reports on system performance, backup activities, and patch management status. Collaboration and Teamwork : Collaborate with cross-functional teams to ensure smooth IT services integration. Provide mentorship and guidance to junior team members. TECHNICAL SKILLS /COMPETENCIES: MANDATORY Advanced knowledge of Windows servers and related technologies. Proficiency in Licensing , Terminal Services , and System Performance Optimization . Expertise in patch management tools (e.g., ManageEngine, SCCM). Strong skills in Active Directory management and backup solutions (e.g., Veeam). Excellent troubleshooting and problem-solving abilities. Capability to thrive in a fast-paced, collaborative work environment. Show more Show less

Skills: Node.js, JavaScript, powerapps, React.js, lowcode/nocode, Microsoft Power Apps, Company Overview Intertec Softwares Pvt Ltd, headquartered in Bangalore, is a prominent IT services company specializing in various industries, including retail, banking, insurance, and healthcare across the Middle East and India. With a strong footprint established since 1991, Intertec is known for its digitalization of business operations and expertise in IT services, cybersecurity, and IoT. The company is committed to innovation, with ISO 9001 certifications and a focus on research and development, enhancing service delivery for over 201 employees. Job Overview We are seeking a motivated Trainee Software Engineer to join our team in Bangalore Urban. This full-time junior position offers the opportunity to develop your skills in a dynamic IT environment. As a trainee, you will work closely with experienced engineers on digital solutions and IT service projects. Qualifications And Skills Proficiency in Node.js (Mandatory skill) is essential to execute backend development tasks effectively and efficiently. Strong understanding of JavaScript (Mandatory skill), enabling seamless integration and development of various applications. Experience with powerapps (Mandatory skill) to support the development of enterprise-level applications swiftly and accurately. Familiarity with React.js, allowing you to construct user interfaces and enhance user experience through component-based architecture. Understanding of lowcode/nocode platforms, permitting rapid application development without extensive coding requirements. Ability to work in a team environment, exhibiting excellent communication skills and a collaborative mindset. Eagerness to learn and grow within the IT services industry, showing adaptability and a proactive approach to problem-solving. Basic knowledge of IT services and operations, supporting your ability to integrate new technologies into existing systems effectively. Roles And Responsibilities Collaborate with senior software engineers to develop and implement backend solutions using Node.js. Assist in creating seamless user interfaces with JavaScript and React.js, enhancing the overall user experience. Contribute to the design and development of enterprise applications using powerapps and lowcode/nocode platforms. Participate in team meetings and project discussions, providing insights and learning from experienced professionals. Participate in the troubleshooting and debugging processes to ensure optimal application performance and reliability. Stay updated with the latest industry trends and incorporate them into practice to streamline development processes. Assist with maintaining and documenting technical specifications, ensuring accuracy and compliance with industry standards. Contribute to the company's research and development initiatives, exploring innovative solutions to enhance service delivery. Show more Show less

JOB TITLE: Technical Specialist - Windows Admin - L3 (India) JOB PURPOSE: Seeking a highly skilled and experienced Windows Admin L3 professional to join our team. The ideal candidate will be responsible for the advanced management, troubleshooting, and support of Windows-based systems. This role demands expertise in Server Administration, Patch Management, Vulnerability Management, Performance Management, Windows Hardening and Security, Active Directory, Backup administration, and Storage Management. QUALIFICATION: Engineering Degree/Diploma (Computers / Electronics) CERTIFICATIONS: MCSE / ITIL EXPERIENCE: Overall Experience: 10–13 years, Relevant Experience: 8–10 years, with a minimum of 3–5 years in L3-level roles RESPONSIBILITIES (INCLUDES ALL TASKS): We are seeking a highly skilled and experienced Windows Admin L3 professional to join our team. The ideal candidate will be responsible for the advanced management, troubleshooting, and support of Windows-based systems. This role demands expertise in Server Administration, Patch Management, Antivirus & Vulnerability Management, Active Directory, Backup administration, and Storage Management. Candidates with additional knowledge of Linux environments will have a competitive edge. Key Responsibilities: Windows Server Administration: Manage and support Windows server environments at an advanced level. Provide Level 3 troubleshooting and resolution for complex system issues. Virtualization and Windows cluster administration Windows Server Upgrade and Migration management Patching and Updates: Plan, implement, and manage patching activities using tools like ManageEngine or SCCM. Ensure compliance with security standards and operational policies. Security: Windows Hardening and Security Vulnerability mitigation management Antivirus administration (Ex: Sentinel, TrendMicro) Active Directory (AD): Administer, optimize, and troubleshoot Active Directory (AD) and Group Policy Objects (GPO). Maintain security and best practices for AD management. Backup and Disaster Recovery: Manage backup and disaster recovery processes using Veeam solutions. Safeguard data integrity and availability through robust disaster recovery procedures. System Monitoring and Optimization: Proactively monitor system performance, identify issues, and implement enhancements. Handle critical incidents swiftly to minimize downtime. Documentation and Reporting: Maintain comprehensive documentation for system configurations, processes, and updates. Generate detailed reports on system performance, backup activities, and patch management status. Collaboration and Teamwork: Collaborate with cross-functional teams to ensure smooth IT services integration. Provide mentorship and guidance to junior team members. TECHNICAL SKILLS / COMPETENCIES: MANDATORY Advanced knowledge of Windows servers and related technologies. Proficiency in Virtualization, Licensing, Terminal Services, Windows Hardening/ Security and System Performance Optimization. Expertise in patch management tools (e.g., ManageEngine, SCCM, Intune). Strong skills in Antivirus administration, Active Directory management and backup solutions (e.g., Veeam, veritas). Excellent troubleshooting and problem-solving abilities. Capability to thrive in a fast-paced, collaborative work environment. OPTIONAL Solid experience with Microsoft hybrid environments and Intune. Hands-on knowledge on Linux administration. Relevant certifications such as MCSE, Veeam VMCE, or Linux certifications. IIS, AD connect SOFT SKILLS: MANDATORY Excellent written, verbal and interpersonal skills Strong customer communication skills, with the ability to communicate clearly with customers and technical personnel Show more Show less

Skills: Veeam Backup & Replication, Commvault, NetBackup, EMC Networker, Dell EMC, HPE -3PAR, Storage Area Network (SAN), Backup Solutions, Responsibilities (includes All Tasks) Manage and maintain backup systems using Commvault and Networker. Implement, monitor, and optimize backup processes to ensure data integrity and recovery readiness. Conduct regular backups, restore testing, and disaster recovery planning. Design, implement, and manage storage solutions using EMC storage systems. Perform capacity planning, performance tuning, and system upgrades for storage environments. Proficient in working Experience storage (SAN/NAS) and SAN switches, LUN Provision, and reporting (DELL EMC Unity, Dell EMC Data Domain, HPE-3PAR,) Experience in Virtualization technologies mainly in to VMware and HCI platforms like Dell VxRail, VCF, SRM, vRealize Suite, Workspace ONE/Air watch MDM including hands-on implementation. Manage and maintain VMware Horizon, Active Directory and Exchange environments. Oversee and troubleshoot issues with VMware AirWatch and ManageEngine components like ADManager, ADSelf Service etc. Document backup and storage processes, system configurations, and recovery procedures. Ensure adherence to organizational policies, security standards, and compliance requirements. Work closely with IT, network, and application teams to ensure seamless integration of backup and storage solutions. Provide technical support and training to team members and end-users as needed. Experience in Planning, conducting, and supporting ESXi version upgrades and migrations from legacy system to latest version. In-depth capability and understanding of Datacenter and Virtualization technologies and their application. Experience in analyzing Client infrastructure to ensure that the infrastructure is ready for the Datacenter and Virtualization. Technical Skills /Competencies MANDATORY Experience in backup technologies Commvault, EMC Networker, Veeam, etc. Experience storage (SAN/NAS) and SAN switches, LUN Provision (DELL EMC Unity, Dell EMC Data Domain, HPE-3PAR) Experience in VDI platform like VMware Horizon Experience in Active Directory & Microsoft Exchange Strong understanding of ITIL Processes Soft Skills MANDATORY Good Communication Problem Solving Flexibility Dedicated Show more Show less

Skills: AWS EC2, AWS Lambda, AWS S3, Kubernetes, Docker, Terraform, CloudFormation, Python scripting, Responsibilities (includes All Tasks) Cloud Operations & Management Design, implement, and manage enterprise AWS infrastructure focusing on high availability Develop and maintain infrastructure standards and best practices documentation Implement comprehensive monitoring solutions with proactive alerting Design and implement backup and disaster recovery solutions with proven RPO/RTO Manage capacity planning and resource optimization across multiple environments Handle security implementations including compliance requirements (ISO, SOC, PCI as applicable) Provide L3 technical support for production issues Manage cloud costs and implement optimization strategies Build and maintain infrastructure automation solutions Participate in 24x7 on-call support rotation Migration & Transformation Conduct detailed infrastructure and application assessment for migration planning Create and execute migration strategies for different types of workloads Handle complex database migrations with minimal downtime Implement and manage hybrid cloud connectivity Ensure application dependency mapping and migration Execute staged migrations with proper testing and validation Manage stakeholder communication during migration events Create and maintain migration runbooks and documentation Provide post-migration support and optimization Handle data synchronization and cutover planning DevOps Implementation Build and maintain CI/CD pipelines for application deployments Implement Infrastructure as Code practices using industry-standard tools Create automated solutions for routine operational tasks Manage container orchestration platforms for microservices Implement comprehensive logging and monitoring solutions Automate security and compliance checks Support development teams with deployment automation Maintain deployment documentation and runbooks Azure Knowledge Requirements Good Understanding of Azure infrastructure services (Compute, Storage, Network) Familiarity with Azure migration tools and methodologies Experience in hybrid cloud scenarios between AWS and Azure Understanding of Azure monitoring and management tools Knowledge of Azure identity and access management Technical Skills /Competencies MANDATORY AWS Core Services Expertise Compute & Containers Amazon EC2 (deep expertise in instance types, AMIs, user data) Auto Scaling Groups and Launch Templates AWS Lambda for automation and serverless operations EC2 Image Builder for AMI management AWS Systems Manager for instance management Storage Amazon S3 (including lifecycle policies, replication) Amazon EBS (including snapshots, encryption) Amazon EFS and FSx AWS Storage Gateway AWS Backup Networking Amazon VPC (including subnetting, routing, security groups) Transit Gateway and VPC peering Route 53 (including health checks, routing policies) AWS Direct Connect and Site-to-Site VPN Application and Network Load Balancers AWS Global Accelerator Database Amazon RDS (including Multi-AZ, Read Replicas) Amazon Aurora DynamoDB ElastiCache Database Migration Service (DMS) Security & Identity AWS IAM (roles, policies, permissions boundaries) AWS Organizations and Control Tower AWS Security Hub and GuardDuty AWS KMS and CloudHSM AWS WAF and Shield AWS Certificate Manager Monitoring & Management Amazon CloudWatch (metrics, logs, events) AWS CloudTrail AWS Config AWS Systems Manager AWS Service Catalog AWS Control Tower Migration Tools Proficiency AWS Application Migration Service (MGN) AWS Database Migration Service (DMS) AWS Server Migration Service (SMS) AWS Application Discovery Service AWS Migration Hub AWS Schema Conversion Tool (SCT) CloudEndure Migration Automation & DevOps Infrastructure as Code using CloudFormation and Terraform AWS CLI and SDK proficiency Python scripting for AWS automation PowerShell scripting for Windows workloads Git for version control Jenkins/AWS CodePipeline experience CI/CD & Automation AWS CodePipeline AWS CodeBuild AWS CodeDeploy AWS CodeArtifact Jenkins GitHub Actions GitLab CI/CD Terraform and AWS CDK Ansible Chef/Puppet Containerization & Orchestration Docker and container concepts Amazon Elastic Container Service (ECS) Amazon Elastic Kubernetes Service (EKS) AWS Fargate Amazon Elastic Container Registry (ECR) Kubernetes administration Container security and best practices Service mesh (AWS App Mesh) OPTIONAL Strong problem-solving abilities Excellent documentation skills Good communication in English Time management capabilities Ability to work independently Quick learning aptitude Analytical mindset Soft Skills MANDATORY Large-scale cloud migration projects Production environment management Cost optimization initiatives Security and compliance implementation Infrastructure automation projects High availability architecture design Database migration and management DevOps transformation initiatives Show more Show less

Skills: IT Recruitment, Stakeholder Management, Technical Screening, Offer Negotiation, Candidate Sourcing, IT infrastructure hiring, Applicant Tracking Systems, Market Research, Job Purpose Collaborate with senior leadership to understand critical and high-impact roles, proactively mapping talent from the external market to meet strategic hiring needs. Qualification Bachelors degree in Human Resources, Business, or a related field. Experience 8+ years of IT recruitment experience(Infra and apps), with at least 2 years focused on strategic hiring. Key Responsibilities RESPONSIBILITIES (INCLUDES ALL TASKS): Oversee the complete recruitment lifecycle, including sourcing, screening, conducting HR assessments, interviewing, and closing candidates for strategic roles. Assess candidates for job alignment, cultural fit, and organizational requirements through structured HR evaluations. Build and maintain a robust talent pipeline for strategic roles, engaging potential candidates and ensuring diversity and inclusivity in hiring processes. Act as a trusted advisor to hiring managers and leadership teams, providing regular updates, market insights, and strategic hiring guidance. Monitor and analyse key recruitment metrics (e.g., time-to-fill, quality of hire, pipeline health), offering actionable recommendations for continuous improvement. Technical Skills /Competencies MANDATORY Proven expertise in sourcing and engaging passive candidates for senior and niche roles. Proficiency with recruitment technologies, ATS platforms, sourcing tools, and analytical tools like MS Excel and Power BI. Strong understanding of best practices in recruitment. Experience in the technology, IT Infrastructure, Cloud and Security / software engineering sectors is highly preferred. Soft Skills MANDATORY Exceptional communication, negotiation, and relationship-building skills. Demonstrated ability to manage multiple priorities in a fast-paced, dynamic environment. Show more Show less

Skills: SQL, Oracle Database, Microsoft SQL Server, AWS RDS, NoSQL Databases, Data Warehousing, Performance Tuning, Database Migration, Responsibilities (includes All Tasks) Database Operations: Contributes to development and enforces database administration and user access standards. Plays a key role in the execution of database projects, database and transaction log backups, notifications and database replication between multiple Servers and remote sites ensuring high-availability and DR capability. Database Security: Administer all databases in a secure manner and control all associated risk by recommending and implementing proper controls and processes Capacity Planning and Proactive Monitoring: Install necessary proactive tools for monitoring capacity and performance and proactively avoid problems related to capacity of performance. Project Management: When bestowed the responsibility, manage database related projects by following client laid down project management policies and methodologies. Vendor Management: Assist the section head in conducting regular meetings and introduce competent vendors/supplier to client for database to ensure CLIENT is always getting good value-for-money for its investment. Collaboration and Teamwork: Interact with internal customers and ascertain their requirements to ensure that a reliable database systems environment is provided so that the application can meet the required operating levels Continuous Improvement: Researches and implements new database and online technology. Keeps updated on relevant IT developments in order to act as a source of technical expertise within and outside the Department to provide advice and guidance to business users and Department staff members. New Database Technology: Research and suggest the adoption of new databases and possible migration to a different database (possibly MS SQL or Oracle) to increase efficiency, DR capability and reduce cost. Technical Skills /Competencies MANDATORY Oracle Database Management Microsoft SQL Management Soft Skills MANDATORY Communication Problem Solving Team Work Planning and organizing Good Interpersonal Skills Critical Thinking Conflict Resolution Show more Show less

Skills: Contact Center Solutions, Cisco Unified Communications, SIP Protocols, Windows Server, Network Administration, Genesys, JOB PURPOSE: Support & Implementation of EngHouse CCSP Responsibilities (includes All Tasks) Working with our customers on providing professional services and technical support; Designing and implementing next-generation VoIP-based call center platforms using the CosmoCall Universe product line. Independently Conduct /Assist in demos & Proof of Concept of CCU solutions Responsible for providing technical support and building on customer relations through timely break-fix and proactive health checks Handling technical queries & objections will be a major part of job profile. Handling Small projects independently. Preparing reports and entering the same in the Helpdesk system, closing the Calls and adhering to Company Policies and Procedures. Reporting to TL on daily basis for updating calls situation, escalation requirements, etc. Any other reasonable duties that may be required from time to time MANDATORY Enterprise Windows ADS & Exchange environment including Windows Migrations, DNS/DHCP. MS Platform resilient deployment (Cluster / Load Balance) Server Hardware, RAID, Storage Basics MS SQL Database Knowledge, Basic Level NMS and System Monitoring Knowledge Knowledge of Network and Telephony Protocols (TCP/IP, UDP, HTTP, SMTP) Protocol Analyzer (Ethereal, Sniffer, NetMon) H323, SIP Enterprise Backup/Imaging and Anti-Virus solutions, SQL Maintenance Plans. LAN/WAN/VLAN/VPN Knowledge Server Virtualization Products Previous experience in Field Service or Customer Support is an advantage. Experience in working on any contact center solutions, preferably Genesys. Show more Show less

RESPONSIBILITIES (INCLUDES TASKS AND AUTHORITIES): Installing, configuring, and maintaining the SCCM environment, including the central administration site, primary sites, and distribution points Managing software updates, including planning and implementing software update groups and packages Provide application/Windows OS installation, configuration, and patching data reporting, including application install status and client health, using Microsoft System Center Configuration Manager (SCCM). Monitoring the health and performance of the SCCM environment, troubleshooting issues and providing technical support to users Developing and implementing SCCM processes and procedures to ensure the stability and security of the environment Creating and maintaining SCCM reports, queries, and collections to support reporting and compliance requirements Automating software deployment and distribution using SCCM, including scripting and creating custom packages and tasks sequences Key Responsibilities: SCCM Administration: Manage SCCM infrastructure, including servers, clients, collections, and policies. Software Distribution: Deploy applications and updates to endpoints using SCCM. Patch Management: Implement patch management strategies, coordinate testing, and deploy security updates. Operating System Deployment (OSD): Configure and manage Windows OS deployment using SCCM Task Sequences. Troubleshooting: Troubleshoot SCCM client-related issues, application deployment problems, and SCCM server issues. Reporting: Generate reports on patching status, client health, and deployment status. Incident Management: Manage incidents and work requests in ITSM tools, ensuring SLAs are met. Documentation: Maintain documentation of SCCM configurations, processes. MANDATORY SCCM Administration: Manage SCCM infrastructure, including servers, clients, collections, and policies. Software Distribution: Deploy applications and updates to endpoints using SCCM. Patch Management: Implement patch management strategies, coordinate testing, and deploy security updates. Operating System Deployment (OSD): Configure and manage Windows OS deployment using SCCM Task Sequences. Troubleshooting: Troubleshoot SCCM client-related issues, application deployment problems, and SCCM server issues. Show more Show less

Skills: SIEM TOOLS, VPN technologies, SPLUNK, IDS/IPS, SOC environment, XDR, Windows/Unix ports, EXPERIENCE: 5 8 Years Key Responsibilities RESPONSIBILITIES (INCLUDES TASKS AND AUTHORITIES): Detect, identify, and promptly alert on potential attacks, intrusions, anomalous activities, and misuse, distinguishing them from benign events. Conduct research, analysis, and correlation across diverse data sets to identify indications and warnings of threats. Analyze network alerts from multiple sources and determine their root causes and potential impact. Provide daily summary reports of relevant network and security events. Notify and coordinate with managers and incident responders, clearly articulating event history, status, and potential business impact as per the incident response plan. Analyze and report on system security posture trends. Assess access controls based on the principles of least privilege and need-to-know. Perform vulnerability management, including scanning, analysis, and follow-up on critical vulnerabilities. Lead and participate in incident response activities, including root cause analysis and remediation recommendations. Develop, review, and maintain SIEM correlation rules and incident response playbooks. Provide mentorship and guidance to L1 SOC analysts, reviewing and escalating tickets as needed. Stay current with emerging threats, vulnerabilities, and regulatory security requirements. Required Skills & Experience 24 years of experience in a SOC environment, with at least 1 year in a Level 2 (L2) role Proficiency in Splunk SIEM: log analysis, rule creation, dashboarding, and incident investigation1 Hands-on experience with Endpoint Detection and Response (EDR) and Extended Detection and Response (XDR) platforms. Strong knowledge of network security protocols, intrusion detection/prevention systems (IDS/IPS), and firewall/VPN technologies Ability to perform packet-level analysis using tools such as Wireshark or tcpdump Experience in malware analysis, digital forensics, and threat intelligence platforms1 Familiarity with authentication, authorization, and access control methods. Strong understanding of incident response and handling methodologies. Experience interpreting data from network tools (e.g., nslookup, ping, traceroute). Knowledge of Windows/Unix ports, services, and operating system command-line tools. Understanding of key security management concepts (e.g., patch management, release management). Excellent analytical, problem-solving, and communication skills Experience in documenting and reporting security incidents and trends. CERTIFICATIONS(Any Three) Relevant certifications such as SPLUNK, Certified SOC Analyst (CSA) , CompTIA Security+: Technical Skills /Competencies MANDATORY Experience with SIEM (e.g. Splunk, XDR) SIEM tools (e.g., Splunk, QRadar) Intrusion Detection Systems (IDS) and Intrusion Prevention Systems (IPS) Firewall and VPN technologies Threat intelligence platforms & Endpoint detection and response tools Hands-on experience with Endpoint Detection and Response (EDR) and Extended Detection and Response (XDR) platforms. Strong knowledge of network security protocols, intrusion detection/prevention systems (IDS/IPS), and firewall/VPN technologies Show more Show less

Technical Specialist - Windows Admin - L3 JOB PURPOSE: Seeking a highly skilled and experienced Windows Admin L3 professional to join our team. The ideal candidate will be responsible for the advanced management, troubleshooting, and support of Windows-based systems. This role demands expertise in Server Administration , Patch Management , Vulnerability Management , Performance Management, Windows Hardening and Security , Active Directory , Backup administration , and Storage Management . EXPERIENCE: Overall Experience : 10–13 years, Relevant Experience : 8–10 years, with a minimum of 3–5 years in L3-level roles RESPONSIBILITIES (INCLUDES ALL TASKS): We are seeking a highly skilled and experienced Windows Admin L3 professional to join our team. The ideal candidate will be responsible for the advanced management, troubleshooting, and support of Windows-based systems. This role demands expertise in Server Administration , Patch Management , Antivirus & Vulnerability Management , Active Directory , Backup administration , and Storage Management . Candidates with additional knowledge of Linux environments will have a competitive edge. Key Responsibilities: Windows Server Administration : Manage and support Windows server environments at an advanced level. Provide Level 3 troubleshooting and resolution for complex system issues. Virtualization and Windows cluster administration Windows Server Upgrade and Migration management Patching and Updates : Plan, implement, and manage patching activities using tools like ManageEngine or SCCM . Ensure compliance with security standards and operational policies. Security: Windows Hardening and Security Vulnerability mitigation management Antivirus administration (Ex: Sentinel, TrendMicro) Active Directory (AD) : Administer, optimize, and troubleshoot Active Directory (AD) and Group Policy Objects (GPO) . Maintain security and best practices for AD management. Backup and Disaster Recovery : Manage backup and disaster recovery processes using Veeam solutions. Safeguard data integrity and availability through robust disaster recovery procedures. System Monitoring and Optimization : Proactively monitor system performance, identify issues, and implement enhancements. Handle critical incidents swiftly to minimize downtime. Documentation and Reporting : Maintain comprehensive documentation for system configurations, processes, and updates. Generate detailed reports on system performance, backup activities, and patch management status. Collaboration and Teamwork : Collaborate with cross-functional teams to ensure smooth IT services integration. Provide mentorship and guidance to junior team members Show more Show less

RESPONSIBILITIES (INCLUDES TASKS AND AUTHORITIES): Responsible for the administration, support and maintenance of Vmware VDI Infrastructure. This is a hands-on role where significant participation Supporting day-day operations of VMware / VDI environment, Which includes proactive monitoring and management of the systems and utilize available monitoring tools. Maintain and support production environments consisting of VMWare VDI environment. Administration, Management and troubleshooting of VMware Horizon View, Managing of both backend servers and VDI template creations, profile management, etc. Regular administrative activities like virtual desktop setup, VDI access requests, access issues, application deployment, patching activities etc. Proactively identify and perform hardware and software upgrades Provide local and remote diagnostics and technical issue resolution Take ownership of incidents and identify problem trends to improve the overall dependability of the environment and meet appropriate SLA Monitor relevant systems for availability and performance and respond to alerts to meet business objectives and service levels Install and configure View Connection Server and virtual desktops Configure and manage VMware Horizon Configure and manage pools of physical and virtual machines and pools of linked-clone desktops Configure and manage automated pools of full virtual machines Experience with installation, configuration, troubleshooting, and maintenance of ESXI servers and related software. General understanding and hands-on experience of other VMware technologies such as vSAN, NSX, vRA / vRO, and vROPS. Experience with enterprise-class server hardware including HP, Dell, and Cisco UCS Knowledgeable with network troubleshooting , networking services, protocols technologies (DNS,, DHCP, Network routing, etc.) Respond to server alerts and system outages, Review vendor knowledge base articles. Develop and maintain standard operating procedures and documentation adhering to industry best practices. Review periodic reports of server health, resource usage and overall environment performance MANDATORY Minimum 4 - 6 years of experience , hands-on experience on VMware Horizon View . Install and configure View Connection Server and virtual desktops Configure and manage VMware Horizon Configure and manage pools of physical and virtual machines and pools of linked-clone desktops Configure and manage automated pools of full virtual machines Experience with installation, configuration, troubleshooting and maintenance of ESXI servers and related software. General understanding and hands-on experience of other VMware technologies such as vSAN, NSX, vRA / vRO, and vROPS. Knowledgeable with network troubleshooting , networking services, protocols technologies (DNS,, DHCP, Network routing, etc.) Show more Show less

Skills: SCCM, Windows Server, Patch Management, Operating System Deployment, Ticketing Systems, ITSM tools, Responsibilities (includes Tasks And Authorities) Installing, configuring, and maintaining the SCCM environment, including the central administration site, primary sites, and distribution points Managing software updates, including planning and implementing software update groups and packages Provide application/Windows OS installation, configuration, and patching data reporting, including application install status and client health, using Microsoft System Center Configuration Manager (SCCM). Monitoring the health and performance of the SCCM environment, troubleshooting issues and providing technical support to users Developing and implementing SCCM processes and procedures to ensure the stability and security of the environment Creating and maintaining SCCM reports, queries, and collections to support reporting and compliance requirements Automating software deployment and distribution using SCCM, including scripting and creating custom packages and tasks sequences Key Responsibilities SCCM Administration: Manage SCCM infrastructure, including servers, clients, collections, and policies. Software Distribution: Deploy applications and updates to endpoints using SCCM. Patch Management: Implement patch management strategies, coordinate testing, and deploy security updates. Operating System Deployment (OSD): Configure and manage Windows OS deployment using SCCM Task Sequences. Troubleshooting: Troubleshoot SCCM client-related issues, application deployment problems, and SCCM server issues. Reporting: Generate reports on patching status, client health, and deployment status. Incident Management: Manage incidents and work requests in ITSM tools, ensuring SLAs are met. Documentation: Maintain documentation of SCCM configurations, processes. MANDATORY SCCM Administration: Manage SCCM infrastructure, including servers, clients, collections, and policies. Software Distribution: Deploy applications and updates to endpoints using SCCM. Patch Management: Implement patch management strategies, coordinate testing, and deploy security updates. Operating System Deployment (OSD): Configure and manage Windows OS deployment using SCCM Task Sequences. Troubleshooting: Troubleshoot SCCM client-related issues, application deployment problems, and SCCM server issues. Show more Show less

EXPERIENCE: 5 – 8 Years RESPONSIBILITIES (INCLUDES TASKS AND AUTHORITIES): Key Responsibilities Detect, identify, and promptly alert on potential attacks, intrusions, anomalous activities, and misuse, distinguishing them from benign events. Conduct research, analysis, and correlation across diverse data sets to identify indications and warnings of threats. Analyze network alerts from multiple sources and determine their root causes and potential impact. Provide daily summary reports of relevant network and security events. Notify and coordinate with managers and incident responders, clearly articulating event history, status, and potential business impact as per the incident response plan. Analyze and report on system security posture trends. Assess access controls based on the principles of least privilege and need-to-know. Perform vulnerability management, including scanning, analysis, and follow-up on critical vulnerabilities. Lead and participate in incident response activities, including root cause analysis and remediation recommendations. Develop, review, and maintain SIEM correlation rules and incident response playbooks. Provide mentorship and guidance to L1 SOC analysts, reviewing and escalating tickets as needed. Stay current with emerging threats, vulnerabilities, and regulatory security requirements. Required Skills & Experience 2–4 years of experience in a SOC environment, with at least 1 year in a Level 2 (L2) role Proficiency in Splunk SIEM: log analysis, rule creation, dashboarding, and incident investigation1 Hands-on experience with Endpoint Detection and Response (EDR) and Extended Detection and Response (XDR) platforms. Strong knowledge of network security protocols, intrusion detection/prevention systems (IDS/IPS), and firewall/VPN technologies Ability to perform packet-level analysis using tools such as Wireshark or tcpdump Experience in malware analysis, digital forensics, and threat intelligence platforms1 Familiarity with authentication, authorization, and access control methods. Strong understanding of incident response and handling methodologies. Experience interpreting data from network tools (e.g., nslookup, ping, traceroute). Knowledge of Windows/Unix ports, services, and operating system command-line tools. Understanding of key security management concepts (e.g., patch management, release management). Excellent analytical, problem-solving, and communication skills Experience in documenting and reporting security incidents and trends. CERTIFICATIONS(Any three): Relevant certifications such as SPLUNK, Certified SOC Analyst (CSA) , CompTIA Security+: TECHNICAL SKILLS /COMPETENCIES: MANDATORY Experience with SIEM (e.g. Splunk, XDR) SIEM tools (e.g., Splunk, QRadar) Intrusion Detection Systems (IDS) and Intrusion Prevention Systems (IPS) Firewall and VPN technologies Threat intelligence platforms & Endpoint detection and response tools Hands-on experience with Endpoint Detection and Response (EDR) and Extended Detection and Response (XDR) platforms. Strong knowledge of network security protocols, intrusion detection/prevention systems (IDS/IPS), and firewall/VPN technologiesa Show more Show less

Skills: VDI Management, ESXI servers, VMware technologies, VMware Horizon, VMware Certified, protocols technologies, Responsibilities (includes Tasks And Authorities) Responsible for the administration, support and maintenance of Vmware VDI Infrastructure. This is a hands-on role where significant participation Supporting day-day operations of VMware / VDI environment, Which includes proactive monitoring and management of the systems and utilize available monitoring tools. Maintain and support production environments consisting of VMWare VDI environment. Administration, Management and troubleshooting of VMware Horizon View, Managing of both backend servers and VDI template creations, profile management, etc. Regular administrative activities like virtual desktop setup, VDI access requests, access issues, application deployment, patching activities etc. Proactively identify and perform hardware and software upgrades Provide local and remote diagnostics and technical issue resolution Take ownership of incidents and identify problem trends to improve the overall dependability of the environment and meet appropriate SLA Monitor relevant systems for availability and performance and respond to alerts to meet business objectives and service levels Install and configure View Connection Server and virtual desktops Configure and manage VMware Horizon Configure and manage pools of physical and virtual machines and pools of linked-clone desktops Configure and manage automated pools of full virtual machines Experience with installation, configuration, troubleshooting, and maintenance of ESXI servers and related software. General understanding and hands-on experience of other VMware technologies such as vSAN, NSX, vRA / vRO, and vROPS. Experience with enterprise-class server hardware including HP, Dell, and Cisco UCS Knowledgeable with network troubleshooting , networking services, protocols technologies (DNS,, DHCP, Network routing, etc.) Respond to server alerts and system outages, Review vendor knowledge base articles. Develop and maintain standard operating procedures and documentation adhering to industry best practices. Review periodic reports of server health, resource usage and overall environment performance MANDATORY Minimum 4 - 6 years of experience, hands-on experience on VMware Horizon View. Install and configure View Connection Server and virtual desktops Configure and manage VMware Horizon Configure and manage pools of physical and virtual machines and pools of linked-clone desktops Configure and manage automated pools of full virtual machines Experience with installation, configuration, troubleshooting and maintenance of ESXI servers and related software. General understanding and hands-on experience of other VMware technologies such as vSAN, NSX, vRA / vRO, and vROPS. Knowledgeable with network troubleshooting , networking services, protocols technologies (DNS,, DHCP, Network routing, etc.) Show more Show less

Skills: Oracle Fusion Applications (OFA), Troubleshooting, Level 1, Oracle E-Business Suite, ITIL, Microsoft Certified Technology, Service Desk, Oracle Applications, JOB TITLE: Technical Support Engineer Service Desk JOB PURPOSE: Service Desk operations QUALIFICATION: Graduate CERTIFICATIONS: Certified in Microsoft Technologies, Networking Skills EXPERIENCE: 2+ Responsibilities (includes All Tasks) Key Responsibilities: Provide first-line support for Oracle Fusion applications, addressing user queries and issues related to user provisioning and access provisioning. Assist in the setup and maintenance of user accounts, roles, and permissions within Oracle Fusion. Monitor and manage access requests, ensuring timely and accurate provisioning of application-level access. Troubleshoot and resolve issues related to user access and permissions. Collaborate with Level 2 support and other teams to escalate and resolve complex issues. Document and maintain support procedures, ensuring they are up-to-date and accessible. Provide training and guidance to end-users on best practices for accessing and using Oracle Fusion applications. Participate in regular team meetings and contribute to continuous improvement initiatives. Technical Skills / Competencies MANDATORY The Level 1 Application Support Specialist will be responsible for providing first-line support for Oracle Fusion applications, focusing on user provisioning and application-level access provisioning. This role requires a proactive individual with strong problem-solving skills and excellent communication abilities. Proven experience in application support, preferably with Oracle Fusion. Strong understanding of user provisioning and application-level access provisioning within Oracle Fusion. Experience with Oracle E-Business Suite (EBS) and home-grown digital applications related to the hospitality hotel industry. Excellent problem-solving skills and attention to detail. Strong communication skills, both written and verbal. Ability to work independently and as part of a team. Familiarity with ITIL processes and best practices is a plus. Soft Skills MANDATORY Experience with Oracle E-Business Suite (EBS) and home-grown digital applications related to the hospitality hotel industry. Excellent problem-solving skills and attention to detail. Strong communication skills, both written and verbal. Ability to work independently and as part of a team. Familiarity with ITIL processes and best practices is a plus. Show more Show less

Skills: Oracle Fusion Applications (OFA), Oracle E-Business Suite, Troubleshooting, Technical Support, ITIL Process, Communication, Analytical Skills, JOB TITLE: Technical Support Engineer Service Desk JOB PURPOSE: Service Desk operations QUALIFICATION: Graduate CERTIFICATIONS: Certified in Microsoft Technologies, Networking Skills EXPERIENCE: 2+ Responsibilities (includes All Tasks) Key Responsibilities: Provide first-line support for Oracle Fusion applications, addressing user queries and issues related to user provisioning and access provisioning. Assist in the setup and maintenance of user accounts, roles, and permissions within Oracle Fusion. Monitor and manage access requests, ensuring timely and accurate provisioning of application-level access. Troubleshoot and resolve issues related to user access and permissions. Collaborate with Level 2 support and other teams to escalate and resolve complex issues. Document and maintain support procedures, ensuring they are up-to-date and accessible. Provide training and guidance to end-users on best practices for accessing and using Oracle Fusion applications. Participate in regular team meetings and contribute to continuous improvement initiatives. Technical Skills / Competencies MANDATORY The Level 1 Application Support Specialist will be responsible for providing first-line support for Oracle Fusion applications, focusing on user provisioning and application-level access provisioning. This role requires a proactive individual with strong problem-solving skills and excellent communication abilities. Proven experience in application support, preferably with Oracle Fusion. Strong understanding of user provisioning and application-level access provisioning within Oracle Fusion. Experience with Oracle E-Business Suite (EBS) and home-grown digital applications related to the hospitality hotel industry. Excellent problem-solving skills and attention to detail. Strong communication skills, both written and verbal. Ability to work independently and as part of a team. Familiarity with ITIL processes and best practices is a plus. Soft Skills MANDATORY Experience with Oracle E-Business Suite (EBS) and home-grown digital applications related to the hospitality hotel industry. Excellent problem-solving skills and attention to detail. Strong communication skills, both written and verbal. Ability to work independently and as part of a team. Familiarity with ITIL processes and best practices is a plus. Show more Show less

Skills: React.js, SharePoint, Microsoft Power Apps, Node.js, Communication, Analytical Skills, Job Summary We are looking for a motivated and quick-learning Trainee Software Engineer to join our team. The ideal candidate should have a foundational understanding of modern web technologies, an interest in Microsoft Power Platform (especially Power Apps), and basic development knowledge in SharePoint, NodeJS, and ReactJS . This is an excellent opportunity to start your career working on live projects in a collaborative, supportive environment. Key Responsibilities Assist in the design, development, and customization of applications using Power Apps and SharePoint. Contribute to front-end development using ReactJS and back-end development using NodeJS. Support integration between Power Platform and external systems via APIs. Work closely with senior developers and business analysts to understand project requirements. Participate in coding, testing, debugging, documentation, and deployment activities. Adhere to coding standards, version control practices, and agile methodologies. Required Skills Basic understanding of Microsoft Power Platform (Power Apps). Exposure to SharePoint Online and its development/customization capabilities. knowledge in JavaScript, NodeJS, and ReactJS. Good understanding of REST APIs and JSON. Strong problem-solving and communication skills. Willingness to learn new tools and technologies quickly Show more Show less