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Technical Specialist - Windows Admin - L3 JOB PURPOSE: Seeking a highly skilled and experienced Windows Admin L3 professional to join our team. The ideal candidate will be responsible for the advanced management, troubleshooting, and support of Windows-based systems. This role demands expertise in Server Administration , Patch Management , Vulnerability Management , Performance Management, Windows Hardening and Security , Active Directory , Backup administration , and Storage Management . EXPERIENCE: Overall Experience : 10–13 years, Relevant Experience : 8–10 years, with a minimum of 3–5 years in L3-level roles RESPONSIBILITIES (INCLUDES ALL TASKS): We are seeking a highly skilled and experienced Windows Admin L3 professional to join our team. The ideal candidate will be responsible for the advanced management, troubleshooting, and support of Windows-based systems. This role demands expertise in Server Administration , Patch Management , Antivirus & Vulnerability Management , Active Directory , Backup administration , and Storage Management . Candidates with additional knowledge of Linux environments will have a competitive edge. Key Responsibilities: Windows Server Administration : Manage and support Windows server environments at an advanced level. Provide Level 3 troubleshooting and resolution for complex system issues. Virtualization and Windows cluster administration Windows Server Upgrade and Migration management Patching and Updates : Plan, implement, and manage patching activities using tools like ManageEngine or SCCM . Ensure compliance with security standards and operational policies. Security: Windows Hardening and Security Vulnerability mitigation management Antivirus administration (Ex: Sentinel, TrendMicro) Active Directory (AD) : Administer, optimize, and troubleshoot Active Directory (AD) and Group Policy Objects (GPO) . Maintain security and best practices for AD management. Backup and Disaster Recovery : Manage backup and disaster recovery processes using Veeam solutions. Safeguard data integrity and availability through robust disaster recovery procedures. System Monitoring and Optimization : Proactively monitor system performance, identify issues, and implement enhancements. Handle critical incidents swiftly to minimize downtime. Documentation and Reporting : Maintain comprehensive documentation for system configurations, processes, and updates. Generate detailed reports on system performance, backup activities, and patch management status. Collaboration and Teamwork : Collaborate with cross-functional teams to ensure smooth IT services integration. Provide mentorship and guidance to junior team members Show more Show less
